Good Morning from Kansas, I am hurtin' for certain.
I am having trouble gettin a log for you to see....
I started at step 6 and downloaded dds. I tried to run dds but received this error:
The Service cannot accept control messages at this time.
Then I tried to run it from DOS and received this error: "the dependency Service or group failed to start"
And - DOS said: "Access is denied"
I tried to turn off Microsoft Security Essentials and received this error: "The dependency service or group failed to start"
When I try to run Microsoft Security Essentials Recovery, I receive this error: "The dependency service or group failed to start"
When I try to run Malwarebytes I receive this error: "The dependency service or group failed to start"
When I click on any Internet Icon on my desktop the connection to the internet site is fast, but a connection is very slow from Favorites. And sometimes Favorites will not display my saved sites.
Windows 7, 64 bit.........I have big problems. My son was watching things on YouTube when we started having problems.
It acts like multiple viruses that have damaged things.
We hear multiple audio feeds, first one, then multiple ones. This happens each time we reboot.
In Windows Task Manager, Processes, SVCHOST has multiple entries, most with 00 CPU. But if I stop/delete the one SVCHOST entry with CPU time, the audio feeds disappear.
Microsoft Security Essentials found and deleted: Trojan:Win64/Alureon.D
Microsoft Security Essentials Recovery will not run.
My Nero12 Recovery will not run.
Malware Bytes will not run.