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Svchost Virus & Trojan: Win64/Alureon.D


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#1 gsable

gsable

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Posted 27 May 2013 - 10:50 AM

Good Morning from Kansas,  I am hurtin' for certain.

I am having trouble gettin a log for you to see....
I started at step 6 and downloaded dds. I tried to run dds but received this error:

The Service cannot accept control messages at this time.

Then I tried to run it from DOS and received this error: "the dependency Service or group failed to start"
And - DOS said: "Access is denied"

I tried to turn off Microsoft Security Essentials and received this error: "The dependency service or group failed to start"

When I try to run Microsoft Security Essentials Recovery, I receive this error: "The dependency service or group failed to start"
When I try to run Malwarebytes I receive this error: "The dependency service or group failed to start"     

 

When I click on any   Internet Icon    on my desktop the connection to the internet site is fast, but a connection is very slow from Favorites.  And sometimes Favorites will not display my saved sites.     

 

Windows 7, 64 bit.........I have big problems. My son was watching things on YouTube when we started having problems.

It acts like multiple viruses that have damaged things.

We hear multiple audio feeds, first one, then multiple ones. This happens each time we reboot.

 

In Windows Task Manager, Processes, SVCHOST has multiple entries, most with 00 CPU. But if I stop/delete the one SVCHOST entry with CPU time, the audio feeds disappear.

 

Microsoft Security Essentials found and deleted: Trojan:Win64/Alureon.D

 

Microsoft Security Essentials Recovery will not run.

 

My Nero12 Recovery will not run.

 

Malware Bytes will not run.

 

 

 



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#2 RPMcMurphy

RPMcMurphy

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Posted 27 May 2013 - 03:02 PM

Hello and welcome.  Please follow these guidelines while we work on your PC:

  • Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I’ve given you the “All clear.”  Absence of symptoms does not mean your machine is clean!
  • Please do not run any scans or install/uninstall any applications without being directed to do so.
  • Please note that the forum is very busy and if I don't hear from you within five days this thread will be closed.

icon11.gif   Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.


Threads are closed after 5 days of inactivity.

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#3 RPMcMurphy

RPMcMurphy

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Posted 02 June 2013 - 07:45 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

Threads are closed after 5 days of inactivity.

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