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Yahoo keeps redirected and gmail keeps getting certificate error


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7 replies to this topic

#1 acomputernewprogram

acomputernewprogram

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  • Local time:08:23 AM

Posted 27 May 2013 - 06:35 AM

My condition is just like this.

http://www.bleepingcomputer.com/forums/t/484174/redirected-yahoo-mail-and-gmail-security-certificate-error/

 

When I want to login to yahoo it keeps redirecting me to a blank google search and when I try to login to gmail, I always getting certificate error. So far, I only get it only in yahoo and gmail. I've scan my computer with avira, smadav, but no luck. My date and time is configured perfectly and updated. I also have download all updates from windows. My windows is windows xp professional SP3.

I have use your dds.com and, strange. I only got attach.txt and no dds.txt.

 

This is attach.txt

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 12/03/2011 15:21:35
System Uptime: 27/05/2013 13:06:36 (5 hours ago)
.
Motherboard: Intel Corporation |  | DG41CN
Processor: Intel Pentium III processor | CPU 1 | 2992/mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 107 GiB total, 36,335 GiB free.
D: is FIXED (NTFS) - 125 GiB total, 29,047 GiB free.
E: is CDROM ()
F: is FIXED (NTFS) - 142 GiB total, 66,463 GiB free.
G: is FIXED (NTFS) - 156 GiB total, 19,495 GiB free.
H: is CDROM ()
I: is FIXED (NTFS) - 75 GiB total, 50,057 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_816810EC&REV_02\4&38D2602C&0&00E1
Manufacturer: Realtek Semiconductor Corp.
Name: Realtek PCIe GBE Family Controller #2
PNP Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_816810EC&REV_02\4&38D2602C&0&00E1
Service: RTLE8023xp
.
==== System Restore Points ===================
.
RP548: 25/02/2013 21:14:56 - System Checkpoint
RP549: 28/02/2013 7:13:04 - System Checkpoint
RP550: 01/03/2013 20:04:24 - System Checkpoint
RP551: 02/03/2013 21:17:01 - System Checkpoint
RP552: 04/03/2013 11:00:24 - System Checkpoint
RP553: 05/03/2013 17:37:42 - System Checkpoint
RP554: 06/03/2013 17:42:09 - System Checkpoint
RP555: 07/03/2013 20:13:55 - System Checkpoint
RP556: 09/03/2013 13:10:32 - System Checkpoint
RP557: 10/03/2013 14:33:54 - System Checkpoint
RP558: 11/03/2013 19:42:25 - System Checkpoint
RP559: 12/03/2013 19:44:37 - System Checkpoint
RP560: 13/03/2013 21:18:44 - System Checkpoint
RP561: 14/03/2013 21:22:34 - System Checkpoint
RP562: 16/03/2013 2:09:16 - System Checkpoint
RP563: 17/03/2013 8:46:32 - System Checkpoint
RP564: 18/03/2013 12:55:52 - System Checkpoint
RP565: 19/03/2013 16:21:58 - System Checkpoint
RP566: 21/03/2013 8:17:22 - System Checkpoint
RP567: 22/03/2013 10:32:42 - System Checkpoint
RP568: 24/03/2013 12:22:47 - System Checkpoint
RP569: 25/03/2013 16:09:28 - System Checkpoint
RP570: 26/03/2013 17:28:41 - System Checkpoint
RP571: 30/03/2013 8:42:37 - System Checkpoint
RP572: 31/03/2013 11:37:05 - System Checkpoint
RP573: 01/04/2013 12:20:29 - System Checkpoint
RP574: 02/04/2013 15:30:05 - System Checkpoint
RP575: 03/04/2013 18:55:15 - System Checkpoint
RP576: 05/04/2013 5:17:14 - System Checkpoint
RP577: 06/04/2013 9:04:26 - System Checkpoint
RP578: 07/04/2013 21:11:44 - System Checkpoint
RP579: 08/04/2013 23:06:18 - System Checkpoint
RP580: 09/04/2013 21:14:06 - Before VistaGlazz
RP581: 10/04/2013 23:33:28 - System Checkpoint
RP582: 12/04/2013 11:23:27 - System Checkpoint
RP583: 13/04/2013 18:24:58 - System Checkpoint
RP584: 14/04/2013 20:44:43 - System Checkpoint
RP585: 15/04/2013 21:38:32 - System Checkpoint
RP586: 17/04/2013 7:34:21 - System Checkpoint
RP587: 17/04/2013 17:55:33 - Before THeme patcher
RP588: 17/04/2013 18:27:35 - before any patcher
RP589: 18/04/2013 19:15:34 - System Checkpoint
RP590: 19/04/2013 23:41:15 - System Checkpoint
RP591: 21/04/2013 7:42:19 - System Checkpoint
RP592: 22/04/2013 9:30:38 - System Checkpoint
RP593: 23/04/2013 9:37:24 - System Checkpoint
RP594: 24/04/2013 16:02:56 - System Checkpoint
RP595: 24/04/2013 17:55:04 - Restore Operation
RP596: 24/04/2013 18:11:53 - Restore Operation
RP597: 24/04/2013 21:40:21 - Restore Operation
RP598: 26/04/2013 7:24:46 - System Checkpoint
RP599: 27/04/2013 7:49:51 - System Checkpoint
RP600: 28/04/2013 11:05:23 - System Checkpoint
RP601: 28/04/2013 16:44:52 - TBATcopy
RP602: 29/04/2013 20:23:19 - System Checkpoint
RP603: 30/04/2013 12:52:53 - Before the MIC operation
RP604: 01/05/2013 13:24:58 - System Checkpoint
RP605: 02/05/2013 13:35:01 - System Checkpoint
RP606: 03/05/2013 20:49:08 - System Checkpoint
RP607: 05/05/2013 7:06:36 - System Checkpoint
RP608: 06/05/2013 11:33:13 - System Checkpoint
RP609: 07/05/2013 15:39:51 - System Checkpoint
RP610: 08/05/2013 16:23:40 - System Checkpoint
RP611: 09/05/2013 17:22:03 - System Checkpoint
RP612: 10/05/2013 19:50:16 - System Checkpoint
RP613: 12/05/2013 8:01:16 - System Checkpoint
RP614: 13/05/2013 18:20:44 - System Checkpoint
RP615: 15/05/2013 17:33:11 - System Checkpoint
RP616: 15/05/2013 22:08:21 - Software Distribution Service 3.0
RP617: 17/05/2013 7:05:06 - System Checkpoint
RP618: 18/05/2013 12:31:28 - System Checkpoint
RP619: 19/05/2013 12:58:15 - System Checkpoint
RP620: 20/05/2013 19:03:53 - System Checkpoint
RP621: 22/05/2013 5:23:00 - System Checkpoint
RP622: 23/05/2013 9:16:51 - System Checkpoint
RP623: 24/05/2013 13:51:00 - System Checkpoint
RP624: 25/05/2013 16:46:01 - System Checkpoint
RP625: 26/05/2013 19:37:30 - System Checkpoint
.
==== Image File Execution Options =============
.
IFEO: Your Image File Name Here without a path - ntsd -d
.
==== Installed Programs ======================
.
ABC Amber BlackBerry Converter
ABC Amber BlackBerry Editor
ABCWebWizard Version 1.1
AceHTML Freeware
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.7)
Adobe Shockwave Player 11.5
Agatha Christie - Peril at End House
Applian FLV and Media Player 3.1.1.12
Arabian Nights: AA
Arabian Nights: AA Animals 1
Arabian Nights: AA Animals 2
Arabian Nights: Any XP
Arabian Nights: Any XP 2
Arabian Nights: Any XP Animals 1
Arabian Nights: Any XP Animals 2
Arabian Nights: Civilization Objects
Arabian Nights: Download First
Arabian Nights: ES
Arabian Nights: ES Animals 1
Arabian Nights: ES Foliage
Arabian Nights: Foliage 1
Arabian Nights: Foliage 2
Arabian Nights: MM
Arabian Nights: MM Animals 1
Arabian Nights: MM Animals 2
Artisan Bakery Software 2.3.0604
ATI - Software Uninstall Utility
ATI Catalyst Control Center
ATI Display Driver
Aura Software Manager 1.0.3
Aura Video Converter Professional 1.6.1
AutoIt v3.3.8.1
Avira APC 0.1.0.1
Avira Free Antivirus
BBSAK
BitLord 2.2
BitTorrent
BlackBerry Desktop Software 7.1
BlackBerry Device Software Updater
BlackBerry Device Software v6.0.0 for the BlackBerry 9800 smartphone
Build-a-lot-4
CA VMN Anti-Spyware (remove only)
Camtasia Studio 8
Canon iP1900 series Printer Driver
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center HydraVision Full
Catalyst Control Center Localization All
ccc-core-preinstall
ccc-core-static
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CoffeeCup Free HTML Editor
Cooking Academy 2
Creating Keepsakes Scrapbook Designer
Creative MediaSource 5
Creative System Information
Curse Of Amsterdam Diamond
CursorFX
CursorFX Plus
Desktop Decorator 01.00.031 - KopyKake
Dev-C++ 5 beta 9 release (4.9.9.2)
DivX Converter
DivX Plus DirectShow Filters
DivX Setup
DivX Version Checker
doPDF 7.2 printer
Download Accelerator Plus (DAP)
Dream Day Wedding Bella Italia
Elements of Arcadia
Epson Easy Photo Print 2
Epson Easy Photo Print Plug-in for PMB(Picture Motion Browser)
EPSON L100 Series Manual
EPSON L100 Series Printer Uninstall
Eye 110
Feeding Frenzy
ffdshow v1.2.4422 [2012-04-09]
FileZilla Client 3.5.0
FLV Player
Fraps (remove only)
Garden Defense
Hallmark Card Studio 2007 Deluxe
Hawaiian Explorer - Pearl Harbor
Hawaiian Island 2 - Lost Island
Hide My IP 5.3
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Homework Helpers
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB2756822)
Hotfix for Windows XP (KB2779562)
Hotfix for Windows XP (KB942288-v3)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB981793)
Inkjet Printer/Scanner Extended Survey Program
Intel® Integrator Assistant
Java™ 6 Update 37
KompoZer 0.8b3
LG CyberLink LabelPrint
LG CyberLink Power2Go
LG CyberLink PowerBackup
LG CyberLink PowerDVD
LG CyberLink PowerProducer
LG CyberLink YouCam
LG ODD Auto Firmware Update
LG Power Tools
Macromedia Shockwave Player
Magentic
Marooned
Mediashop BurnPlus
mediashop VideoPlus
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2742597)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft ActiveSync
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft Mike+Mary Speech Pack
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
Microsoft Software Update for Web Folders  (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.9
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft Web Publishing Wizard 1.52
Microsoft WinUsb 1.0
Microsoft_VC100_CRT_SP1_x86
MSVC80_x86_v2
MSVC90_x86
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
MSXML 6.0 Parser (KB933579)
MyEpson Portal
Mystic Diary - Lost Brother
NetZero For Riverdeep
Notepad++
PageBreeze Free HTML Editor
PC Connectivity Solution
PCmover
Photo Pos Pro
PowerISO
Ranch Rush
Real Estate Empire
REALTEK GbE & FE Ethernet PCI-E NIC Driver
Realtek High Definition Audio Driver
RealUpgrade 1.1
Rock Legend
RollerCoaster Tycoon 3 Platinum
SAMSUNG USB Driver for Mobile Phones
Sandlot Games Client Services
SciTE4AutoIt3 6/10/2012
Security Task Manager 1.8f
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB2675157)
Security Update for Windows Internet Explorer 8 (KB2699988)
Security Update for Windows Internet Explorer 8 (KB2722913)
Security Update for Windows Internet Explorer 8 (KB2761465)
Security Update for Windows Internet Explorer 8 (KB2792100)
Security Update for Windows Internet Explorer 8 (KB2797052)
Security Update for Windows Internet Explorer 8 (KB2799329)
Security Update for Windows Internet Explorer 8 (KB2809289)
Security Update for Windows Internet Explorer 8 (KB2817183)
Security Update for Windows Internet Explorer 8 (KB2829530)
Security Update for Windows Internet Explorer 8 (KB2847204)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2685939)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2705219)
Security Update for Windows XP (KB2707511)
Security Update for Windows XP (KB2709162)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2718523)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135)
Security Update for Windows XP (KB2724197)
Security Update for Windows XP (KB2727528)
Security Update for Windows XP (KB2731847)
Security Update for Windows XP (KB2753842-v2)
Security Update for Windows XP (KB2753842)
Security Update for Windows XP (KB2757638)
Security Update for Windows XP (KB2758857)
Security Update for Windows XP (KB2761226)
Security Update for Windows XP (KB2770660)
Security Update for Windows XP (KB2778344)
Security Update for Windows XP (KB2779030)
Security Update for Windows XP (KB2780091)
Security Update for Windows XP (KB2799494)
Security Update for Windows XP (KB2802968)
Security Update for Windows XP (KB2807986)
Security Update for Windows XP (KB2808735)
Security Update for Windows XP (KB2813170)
Security Update for Windows XP (KB2813345)
Security Update for Windows XP (KB2820197)
Security Update for Windows XP (KB2820917)
Security Update for Windows XP (KB2829361)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Shockwave
SierraHome Hallmark Scrapbook Studio
Skins
Skype™ 5.10
Sound Blaster Audigy
SpeedBit Video Accelerator
SWF & FLV Player 3.0 (build 3.0.33.5106)
TELKOMSELFlash BandLuxe
The Logo Creator v5
The Print Shop 21
The Print Shop® Zoom
TotalImageConverter
TP-LINK ADSL USB Router
Travel Agency
TrueCrypt
Tube Increaser
Typer Shark Deluxe 1.02
Unlocker 1.8.8
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817359) 32-Bit Edition
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB2661254-v2)
Update for Windows XP (KB2718704)
Update for Windows XP (KB2736233)
Update for Windows XP (KB2749655)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VC80CRTRedist - 8.0.50727.6195
ViOrb
VistaGlazz 2.4
VLC media player 2.0.1
Web Easy Professional Express
Web Easy Professional Express 7
WebDwarf V2
WebFldrs XP
Winamp (remove only)
Windows Imaging Component
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 10 Hotfix - KB894476
Windows XP Service Pack 3
WinRAR archiver
Zoo Tycoon 2 - Extinct Animals
.
==== Event Viewer Messages From Past Week ========
.
25/05/2013 8:01:27, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.
25/05/2013 8:01:27, error: Service Control Manager [7000]  - The IMAPI CD-Burning COM Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
23/05/2013 10:49:22, error: Service Control Manager [7000]  - The HideMyIpSRV service failed to start due to the following error:  The system cannot find the path specified.
23/05/2013 10:49:22, error: DCOM [10005]  - DCOM got error "%3" attempting to start the service HideMyIpSRV with arguments "-Service" in order to run the server: {B1A429DB-FB06-4645-B7C0-0CC405EAD3CD}
22/05/2013 17:52:52, error: Service Control Manager [7034]  - The HideMyIpSRV service terminated unexpectedly.  It has done this 4 time(s).
22/05/2013 17:37:23, error: Service Control Manager [7034]  - The HideMyIpSRV service terminated unexpectedly.  It has done this 3 time(s).
22/05/2013 17:27:25, error: Service Control Manager [7034]  - The HideMyIpSRV service terminated unexpectedly.  It has done this 2 time(s).
22/05/2013 17:09:22, error: Service Control Manager [7034]  - The HideMyIpSRV service terminated unexpectedly.  It has done this 1 time(s).
21/05/2013 19:51:35, error: Print [6161]  - The document a.bat - Notepad owned by faris failed to print on printer EPSON L100 Series. Data type: NT EMF 1.008. Size of the spool file in bytes: 0. Number of bytes printed: 0. Total number of pages in the document: 0. Number of pages printed: 0. Client machine: \\CLARALADENZ. Win32 error code returned by the print processor: 259 (0x103).
21/05/2013 14:45:05, error: WPDMTPDriver [15300]  - MTP WPD Driver has failed to start. Error 0x8007001f.
.
==== End Of File ===========================
 

Oh, and all of the sudden, after I began to Inspect (maybe analize) my computer, looks like it became much slower. Please, help me!



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#2 gringo_pr

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Posted 27 May 2013 - 10:18 PM


Hello acomputernewprogram

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 acomputernewprogram

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Posted 28 May 2013 - 02:50 AM

Thanks for replying, Gringo.

 

Ok, here is the report.

I have run AdwCleaner and this is the AdwCleaner[1].txt

 

# AdwCleaner v2.301 - Logfile created 05/28/2013 at 14:30:41
# Updated 16/05/2013 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : xp2 - CLARALADENZ
# Boot Mode : Normal
# Running from : C:\Documents and Settings\xp2\Desktop\AdwCleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****

Deleted on reboot : C:\Documents and Settings\All Users\Application Data\Speedbit
File Deleted : C:\Documents and Settings\faris\Uninstall.exe
File Deleted : C:\Program Files\Mozilla Firefox\searchplugins\avg-secure-search.xml
Folder Deleted : C:\Documents and Settings\All Users\Application Data\APN
Folder Deleted : C:\Documents and Settings\faris\Application Data\Toolbar4
Folder Deleted : C:\Documents and Settings\xp2\Local Settings\Application Data\PackageAware
Folder Deleted : C:\Documents and Settings\xp2\Local Settings\Application Data\Speedbit
Folder Deleted : C:\Program Files\Common Files\Speedbit

***** [Registry] *****

Key Deleted : HKCU\Software\5fe8adebc6eb915
Key Deleted : HKCU\Software\AVG Secure Search
Key Deleted : HKCU\Software\DataMngr
Key Deleted : HKCU\Software\DataMngr_Toolbar
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{603C4CC9-5DC6-4C44-873F-8281509DF953}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{0329E7D6-6F54-462D-93F6-F5C3118BADF2}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{09E90109-A9AA-4980-BCEF-76F8D924E902}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{1631550F-191D-4826-B069-D9439253D926}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2EECD738-5844-4A99-B4B6-146BF802613B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{389943B0-C3A2-4E69-82CB-8596A84CB3DC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{92A9ACF4-9333-43AE-9698-DB283326F87F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{98889811-442D-49DD-99D7-DC866BE87DBC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{99079A25-328F-4BD4-BE04-00955ACAA0A7}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{9D717F81-9148-4F12-8568-69135F087DB0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{C4743D3E-20D7-4B52-84F2-5E4E277B2D82}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FF7C3CF0-4B15-11D1-ABED-709549C10000}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0329E7D6-6F54-462D-93F6-F5C3118BADF2}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{09E90109-A9AA-4980-BCEF-76F8D924E902}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1631550F-191D-4826-B069-D9439253D926}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2EECD738-5844-4A99-B4B6-146BF802613B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{389943B0-C3A2-4E69-82CB-8596A84CB3DC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{92A9ACF4-9333-43AE-9698-DB283326F87F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{98889811-442D-49DD-99D7-DC866BE87DBC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{99079A25-328F-4BD4-BE04-00955ACAA0A7}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{9D717F81-9148-4F12-8568-69135F087DB0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C4743D3E-20D7-4B52-84F2-5E4E277B2D82}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FF7C3CF0-4B15-11D1-ABED-709549C10000}
Key Deleted : HKCU\Software\SBConvert
Key Deleted : HKCU\Software\SpeedBit
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\SOFTWARE\5fe8adebc6eb915
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4CE516A7-F7AC-4628-B411-8F886DC5733E}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{0329E7D6-6F54-462D-93F6-F5C3118BADF2}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1C950DE5-D31E-42FB-AFB9-91B0161633D8}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3BDF4CE9-E81D-432B-A55E-9F0570CE811F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{57CADC46-58FF-4105-B733-5A9F3FC9783C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{92A9ACF4-9333-43AE-9698-DB283326F87F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{99079A25-328F-4BD4-BE04-00955ACAA0A7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9F34B17E-FF0D-4FAB-97C4-9713FEE79052}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A9A56B8E-2DEB-4ED3-BC92-1FA450BCE1A5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE338F6D-5A7C-4D1D-86E3-C618532079B5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{C339D489-FABC-41DD-B39D-276101667C70}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D433A9D0-8267-40CB-8AD5-24F22FA5373F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D565B35E-B787-40FA-95E3-E3562F8FC1A0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D89031C2-10DA-4C90-9A62-FCED012BC46B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E46C8196-B634-44A1-AF6E-957C64278AB1}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{01221FCC-4BFB-461C-B08C-F6D2DF309921}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0FA32667-9A8A-4E9C-902F-CA3323180003}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2A42D13C-D427-4787-821B-CF6973855778}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3D8478AA-7B88-48A9-8BCB-B85D594411EC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{452AE416-9A97-44CA-93DA-D0F15C36254F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{45CDA4F7-594C-49A0-AAD1-8224517FE979}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4D8ED2B3-DC62-43EC-ABA3-5B74F046B1BE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6B458F62-592F-4B25-8967-E6A350A59328}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{81E852CC-1FD5-4004-8761-79A48B975E29}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{95B6A271-FEB4-4160-B0FF-44394C21C8DC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B2CA345D-ADB8-4F5D-AC64-4AB34322F659}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B9F43021-60D4-42A6-A065-9BA37F38AC47}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BF921DD3-732A-4A11-933B-A5EA49F2FD2C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D83B296A-2FA6-425B-8AE8-A1F33D99FBD6}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E67D5BC7-7129-493E-9281-F47BDAFACE4F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FCC9CDD3-EFFF-11D1-A9F0-00A0244AC403}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{3BCF582D-CA87-4C6F-AF3D-B3548A976AB3}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4509D3CC-B642-4745-B030-645B79522C6D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{B87F8B63-7274-43FD-87FA-09D3B7496148}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C4BAE205-5E02-4E32-876E-F34B4E2D000C}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{EC4085F2-8DB3-45A6-AD0B-CA289F3C5D7E}
Key Deleted : HKLM\Software\DataMngr
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\pgafcinpmmpklohkojmllohdhomoefph
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{09E90109-A9AA-4980-BCEF-76F8D924E902}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{603C4CC9-5DC6-4C44-873F-8281509DF953}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Deleted : HKLM\Software\SpeedBit
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{0329E7D6-6F54-462D-93F6-F5C3118BADF2}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [10]
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [searchpredict@speedbit.com]

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

-\\ Google Chrome v [Unable to get version]

File : C:\Documents and Settings\xp2\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

File : C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [8858 octets] - [28/05/2013 14:30:41]

########## EOF - C:\AdwCleaner[S1].txt - [8918 octets] ##########

 

But I can't find JRT.txt. When I run JRT.exe, Yeah it works. But when it's checking the registry, it has so many access denied all of them is denied when checking HKEY_CLASSES_ROOT\CLSID\. I just want to tell you what happen. And when I run the AdwCleaner, as you said the computer will reboot itself, so overall, AdwCleaner has a smooth run. But, I still getting redirected and get certificate error.


Edited by acomputernewprogram, 28 May 2013 - 02:52 AM.


#4 gringo_pr

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Posted 28 May 2013 - 03:54 AM


Hello acomputernewprogram,

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 acomputernewprogram

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Posted 01 June 2013 - 11:53 PM

Sorry for not replying. I was out of town. I will give you the report shortly.



#6 gringo_pr

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Posted 02 June 2013 - 12:25 AM

No Problem I will be here


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#7 gringo_pr

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Posted 07 June 2013 - 05:21 PM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 gringo_pr

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Posted 10 June 2013 - 01:29 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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