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Startup Problems/Crashing to Blue Screen


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4 replies to this topic

#1 Raymond123

Raymond123

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Posted 27 May 2013 - 01:30 AM

Hi, for some reason my laptop has been crashing on me lately. I have a Windows 7 Toshiba laptop and for a while my computer would just crash and go to this blue screen (I posted an example photo I found from the internet), and this one time when I was starting up my computer, I got this black screen scanning my computer for errors. Now, today is the first time my computer crashed again and used startup repair automatically. What's wrong with my computer and how do I fix this? I've ignored the problem now but the start up repair shocked me.

 

Thank you for reading.

http://i43.tinypic.com/2sadzzl.jpg
http://i44.tinypic.com/2wrffhf.jpg
(I didn't take a picture of the startup repair)

 



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#2 Anshad Edavana

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  • Local time:01:35 PM

Posted 27 May 2013 - 07:30 AM

Hi

 

Welcome to the Bleeping Computer forum.

 

To know what is going wrong with your system, we need to collect some basic info. So please follow the below steps.

 

1 ) Post the full spec or model number of your Laptop\PC

 

2 )Open C:\Windows\Minidump folder. If there are any files with .dmp extension, zip the entire folder and upload to any free file hosting site like Mediafire - http://www.mediafire.com/

 

Post the download link to it in next reply.

 

3 ) Generate a report about your system using Speccy by reading the guide below.

 

   http://www.bleepingcomputer.com/forums/t/323892/publish-a-snapshot-using-speccy/

 

 Post the web link displayed by Speccy in next reply.

 

4 ) Download and run Minitoolbox from http://www.bleepingcomputer.com/download/minitoolbox/

 

    Run the tool and only select the following tick boxes.

 

    -List last 10 Event viewer errors

    -List installed programs

    -List devices

    -List users, partition and memory size

 

Now click "Go" and post the output in next reply  (or upload the result.txt with dump files) 


Edited by Anshad Edavana, 27 May 2013 - 07:31 AM.


#3 Raymond123

Raymond123
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Posted 27 May 2013 - 05:47 PM

1. ------------------

System Information
------------------
Time of this report: 5/28/2013, 16:49:02
       Machine name: RICHARD-PC
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130104-1431)
           Language: English (Regional Setting: English)
System Manufacturer: SAMSUNG ELECTRONICS CO., LTD.
       System Model: 700Z3A/700Z4A/700Z5A/700Z5B
               BIOS: Phoenix SecureCore-Tiano™ NB Version 2.1 11FD
          Processor: Intel® Core™ i7-2675QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
             Memory: 8192MB RAM
Available OS Memory: 8106MB RAM
          Page File: 4193MB used, 12015MB available
        Windows Dir: C:\windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode
 
------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.
 
--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)
 
---------------
Display Devices
---------------
          Card name: Intel® HD Graphics Family
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: Intel® HD Graphics Family
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_C0B3144D&REV_09
     Display Memory: 4095 MB
   Dedicated Memory: 557 MB
      Shared Memory: 3538 MB
       Current Mode: 1600 x 900 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: SEC314B
        Native Mode: 1600 x 900(p) (60.115Hz)
        Output Type: Internal
        Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2559 (English)
     Driver Version: 8.940.0.0
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 10/21/2011 06:30:02, 8313856 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B78E66-4256-11CF-A173-B9E0B7C2C535}
          Vendor ID: 0x8086
          Device ID: 0x0116
          SubSys ID: 0xC0B3144D
        Revision ID: 0x0009
 Driver Strong Name: oem8.inf:ATI.Mfg.NTamd64.6.1:iSNBM1ML_PROXY:8.940.0.0:pci\ven_8086&dev_0116&subsys_c0b3144d
     Rank Of Driver: 00E60001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C 
   Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled
 
-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_144DC0B3&REV_1002
        Manufacturer ID: 
             Product ID: 
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6428 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 8/2/2011 02:38:24, 3048040 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX™ 2.0 Listen/Src: No, No
   I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No
 
---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a
 
      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a
 
Poll w/ Interrupt: No
 
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1C26
| Matching Device ID: usb\root_hub20
| Service: usbhub
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | 
| +-+ USB Input Device
| | | Vendor/Product ID: 0x0461, 0x4D0F
| | | Location: Port_#0002.Hub_#0004
| | | Matching Device ID: generic_hid_device
| | | Service: HidUsb
| | | 
| | +-+ HID-compliant mouse
| | | | Vendor/Product ID: 0x0461, 0x4D0F
| | | | Matching Device ID: hid_device_system_mouse
| | | | Service: mouhid
 
----------------
Gameport Devices
----------------
 
------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
+ ELAN PS/2 Port Smart-Pad
| Matching Device ID: *etd0b00
| Upper Filters: ETD
| Service: i8042prt
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
 
------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 176.3 GB
Total Space: 373.8 GB
File System: NTFS
      Model: ST1000LM024 HN-M101MBB
 
      Drive: D:
 Free Space: 248.3 GB
Total Space: 558.3 GB
File System: NTFS
      Model: ST1000LM024 HN-M101MBB
 
      Drive: Q:
      Model: n/a
 
      Drive: E:
      Model: MATbleepA DVD-RAM UJ8A7AS
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
 
--------------
System Devices
--------------
     Name: Intel® HM65 Express Chipset Family LPC Interface Controller - 1C49
Device ID: PCI\VEN_8086&DEV_1C49&SUBSYS_C0B3144D&REV_04\3&11583659&0&F8
   Driver: n/a
 
     Name: Intel® 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_C0B3144D&REV_B4\3&11583659&0&E0
   Driver: n/a
 
     Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_C0B3144D&REV_06\4&16D0831&0&00E3
   Driver: n/a
 
     Name: Intel® Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_C0B3144D&REV_04\3&11583659&0&B0
   Driver: n/a
 
     Name: Intel® Mobile Express Chipset SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1C03&SUBSYS_C0B3144D&REV_04\3&11583659&0&FA
   Driver: n/a
 
     Name: AMD Radeon HD 6490M
Device ID: PCI\VEN_1002&DEV_6760&SUBSYS_C0B3144D&REV_00\4&35D5CDB7&0&0008
   Driver: n/a
 
     Name: Intel® 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_C0B3144D&REV_04\3&11583659&0&D0
   Driver: n/a
 
     Name: Intel® 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_C0B3144D&REV_04\3&11583659&0&E8
   Driver: n/a
 
     Name: Intel® HD Graphics Family
Device ID: PCI\VEN_8086&DEV_0116&SUBSYS_C0B3144D&REV_09\3&11583659&0&10
   Driver: n/a
 
     Name: Intel® 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_C0B3144D&REV_04\3&11583659&0&FB
   Driver: n/a
 
     Name: 2nd generation Intel® Core™ processor family DRAM Controller - 0104
Device ID: PCI\VEN_8086&DEV_0104&SUBSYS_C0B3144D&REV_09\3&11583659&0&00
   Driver: n/a
 
     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_C0B3144D&REV_04\3&11583659&0&D8
   Driver: n/a
 
     Name: 2nd generation Intel® Core™ processor family PCI Express Controller - 0101
Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_C0B3144D&REV_09\3&11583659&0&08
   Driver: n/a
 
     Name: Intel® 6 Series/C200 Series Chipset Family PCI Express Root Port 5 - 1C18
Device ID: PCI\VEN_8086&DEV_1C18&SUBSYS_C0B3144D&REV_B4\3&11583659&0&E4
   Driver: n/a
 
     Name: Intel® Centrino® Advanced-N 6230
Device ID: PCI\VEN_8086&DEV_0091&SUBSYS_52018086&REV_34\4&1CFC789A&0&00E0
   Driver: n/a
 
     Name: Intel® 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_C0B3144D&REV_B4\3&11583659&0&E3
   Driver: n/a
 
     Name: ASMedia XHCI Controller
Device ID: PCI\VEN_1B21&DEV_1042&SUBSYS_C0B3144D&REV_00\4&E2A582F&0&00E4
   Driver: n/a
 
------------------
DirectShow Filters
------------------
 
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
WD Secure Source Filter,0x00200000,0,1,WDSecureSourceFilter.dll,2.02.0014.0000
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3538.0513
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3538.0513
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
CyberLink MPEG Video Encoder,0x00200000,1,1,P2GVidEnc.ax,6.00.0001.2226
CyberLink Audio Wizard,0x00201010,1,1,CLAudWizard.ax,1.00.0000.4414
CyberLink MP3/WAV Wrapper,0x00200000,1,1,P2GMP3Wrap.ax,3.07.0000.1314
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
CyberLink AudioCD Filter,0x00200000,0,1,P2GAudioCD.ax,5.00.0000.1321
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
CyberLink RealAudio Decoder(MPP10),0x00600000,1,1,CLRMAud.ax,1.00.0000.1225
CyberLink FLV Splitter(MPP10),0x00800001,1,1,CLFLVSplitter.ax,1.00.0000.1201
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
CyberLink Editing Service 3.0 (Source),0x00200000,0,2,P2GEdtKrn.dll,3.00.0000.2911
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
DS Video Buffer Filter,0x00200000,1,1,DSBuffer_Video.ax,2.02.0014.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
MACSReaderMP3 Filter,0x00200000,0,1,MACSReaderAVI.ax,1.00.2006.0804
CyberLink MPEG-4 Splitter (MPP10),0x00600000,1,2,clm4splt.ax,1.01.0000.2906
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
CyberLink Line21 Decoder (MPP10),0x00200000,0,2,CLLine21.ax,4.00.0000.10324
P2G Video Decoder,0x00200000,2,3,P2GVSD.ax,6.00.0000.2310
MainConcept AAC Encoder,0x00100000,1,1,mc_enc_aac_ds.ax,8.00.0000.43595
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,12.02.0000.20120
ATI MPEG Video Decoder,0x00400000,1,2,atimpenc.dll,12.02.0000.20120
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
SelfMusicVideo Dump Filter,0x00200000,1,0,TG_Dump0708.DLL,8.01.2008.5200
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
CyberLink Video Regulator,0x00200000,1,1,P2GRGL.ax,2.00.0000.3328
P2G Audio Decoder,0x00200000,1,1,P2GAud.ax,6.01.0000.3601
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
CyberLink Video Effect,0x00200000,1,1,P2GVidFx.ax,1.00.0000.2030
CyberLink RealVideo Decoder(MPP10),0x00600000,1,1,CLRMVD.ax,1.00.0000.1225
CyberLink TimeStretch Filter (MPP10),0x00200000,1,1,clauts.ax,2.00.0000.3014
Cyberlink SubTitle Importor (MPP10),0x00200000,2,1,CLSubTitle.ax,1.00.0000.7319
CyberLink Audio Noise Reduction,0x00200000,1,1,P2GAuNRWrapper.ax,2.00.0000.1017
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
CyberLink Load Image Filter,0x00200000,0,1,CLImage.ax,3.00.0000.2307
CyberLink MPEG Splitter,0x00200000,1,2,CLSplter.ax,3.04.0000.3314
CyberLink MPEG-2 Splitter,0x00200000,1,2,P2Gm2spliter.ax,2.04.0000.2301
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.02.0000.20120
CyberLink Audio VolumeBooster,0x00200000,1,1,P2GVB.ax,1.00.0000.1008
AMD MJPEG Decoder,0x00800001,1,1,atimpenc.dll,12.02.0000.20120
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
CyberLink Matroska Splitter(MPP10),0x00200000,1,2,CLMKVSplter.ax,1.00.0000.1902
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Cyberlink Dump Dispatch Filter,0x00200000,1,0,P2GDumpDispatch.ax,1.02.0001.2412
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
CyberLink Audio Resampler,0x00200000,1,1,P2GAuRsmpl.ax,1.00.0000.2625
ATI MPEG Video Encoder,0x00200000,1,1,atimpenc.dll,12.02.0000.20120
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3538.0513
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,12.02.0000.20120
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
CyberLink MPEG-1 Splitter,0x00200000,1,2,P2Gm1spliter.ax,2.04.0000.2301
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
Cyberlink Demuxer 2.0,0x00200000,1,1,CLDemuxer2.ax,2.00.0006.1731
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
CyberLink Tzan Filter (MPP10),0x00200000,1,1,CLTzan.ax,3.05.0000.3217
CyberLink Audio Effect (MPP10),0x00200000,1,1,ClAudFx.ax,6.00.0000.7225
Cyberlink File Reader (Async.),0x00200000,0,1,P2GReader.ax,3.00.0000.3016
CyberLink M2V Writer,0x00200000,1,0,P2GM2VWriter.ax,1.03.0000.2017
ATI Video Scaler Filter,0x00200000,1,1,atimpenc.dll,12.02.0000.20120
SpatialStereo Filter,0x00200000,1,1,3DAudio.ax,
Intel® Mux Renderer,0x00200000,2,0,IntelMux.dll,2.02.0014.0000
Cyberlink Dump Filter,0x00200000,1,0,P2GDump.ax,3.00.0000.7122
CyberLink Video Stabilizer,0x00200000,1,1,P2GVideoStabilizer.ax,1.00.0000.1017
CyberLink PCM Wrapper,0x00200000,1,1,P2GPCMEnc.ax,1.01.0000.0321
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713
CyberLink AudioCD Filter (MPP10),0x00200000,0,1,CLAudioCD.AX,5.00.0000.7823
NEDFilter4Samsung Filter,0x00200000,0,1,NEDFilter4Samsung.ax,8.01.0000.0000
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
CyberLink Audio Decoder (MPP10),0x00201000,1,1,Claud.ax,8.05.0000.0817
CyberLink RealMedia Splitter(MPP10),0x00600000,1,1,CLRMSplitter.ax,1.00.0000.1706
P3Sourcer,0x00600000,0,1,muzaf1.dll,1.00.0000.60410
CyberLink HD/BD Mixer (MPP10),0x00200000,1,2,CLHBMixer.ax,2.00.0000.3015
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
CyberLink TimeStretch Filter (CES),0x00200000,1,1,P2Gauts.ax,1.00.0000.2212
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713
CyberLink TL MPEG Splitter,0x00200000,1,2,P2GTLMSplter.ax,3.02.0000.2219
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
CyberLink MPEG Muxer,0x00200000,2,1,P2GMpgMux.ax,5.01.0000.1723
WD Audio Filter,0x00200000,0,1,WDAudioFilter.dll,2.02.0014.0000
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
ATI Video Rotation Filter,0x00200000,1,1,atimpenc.dll,12.02.0000.20120
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
P2G Video Regulator,0x00200000,1,1,P2GResample.ax,2.05.0000.1818
WDSource Filter,0x00200000,0,1,WDSourceFilter.dll,2.02.0014.0000
P2G Audio Encoder,0x00200000,2,0,P2GAudEnc.ax,2.00.0000.4815
MusicCity Audio Decoder,0x00200000,1,1,muzdecode.ax,1.00.0000.60207
MusicCity MPEG4 Splitter Filter,0x00200000,1,1,muzmp4sp.ax,1.00.0000.60210
MusicCity Windows Media Splitter,0x00200000,1,1,muzwmts.dll,1.00.0000.60208
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
BlueCode Audio Effect,0x00200000,1,1,muzeffect.ax,1.00.0000.60210
MusicCity MPEG Splitter,0x00200000,0,1,muzmpgsp.ax,1.01.0007.0911
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
Intel®WiDi H264 encoder,0x00200000,1,1,h264_enc_filter.dll,
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713
CyberLink MPEG Decoder,0x00200000,2,3,P2GMVD.ax,5.00.0000.0929
MusicCity OGG Splitter,0x00200000,1,1,muzoggsp.ax,1.00.0000.60207
 
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
 
Video Compressors:
Ligos MPEG-2 Encoder (Intel) v1.9-MT,0x00000000,1,1,LigosDMOVid.dll,2.02.0014.0000
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
TechSmith Screen Codec 2,0x00200000,1,1,qcap.dll,6.06.7601.17514
TechSmith Screen Capture Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
 
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.02.0000.20120
MainConcept AAC Encoder,0x00100000,1,1,mc_enc_aac_ds.ax,8.00.0000.43595
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713
 
PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
 
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
 
WDM Streaming Capture Devices:
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
CyberLink Webcam Splitter,0x00200000,0,1,ksproxy.ax,6.01.7601.17514
WebCam SC-13HDL11431N,0x00200000,1,2,ksproxy.ax,6.01.7601.17514
 
WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
 
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
 
Video Capture Sources:
CyberLink Webcam Splitter,0x00200000,0,1,ksproxy.ax,6.01.7601.17514
WebCam SC-13HDL11431N,0x00200000,1,2,ksproxy.ax,6.01.7601.17514
 
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
 
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
 
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708
 
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
 
Audio Renderers:
CyberLink Audio Renderer (MPP10),0x00200000,1,0,cladr.ax,7.00.0000.3206
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
 
---------------
EVR Power Information
---------------
Current Setting: {16260968-C914-4AA1-8736-B7A6F3C5AE9B} (Power)
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0
 

 

 

2. http://www.mediafire.com/?17q2x5qr7klxkpl

 

3. http://speccy.piriform.com/results/Tv3f0iZf7reaklOpRnb6iuV

 

4. 

 

MiniToolBox by Farbar  Version:21-04-2013
Ran by richard (administrator) on 28-05-2013 at 16:49:50
Running from "C:\Users\richard\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/28/2013 04:34:50 PM) (Source: Application Error) (User: )
Description: Faulting application name: rads_user_kernel.exe, version: 0.0.0.0, time stamp: 0x4e65c1ac
Faulting module name: rads_user_kernel.exe, version: 0.0.0.0, time stamp: 0x4e65c1ac
Exception code: 0xc0000005
Fault offset: 0x000b8554
Faulting process id: 0xa08
Faulting application start time: 0xrads_user_kernel.exe0
Faulting application path: rads_user_kernel.exe1
Faulting module path: rads_user_kernel.exe2
Report Id: rads_user_kernel.exe3
 
Error: (05/28/2013 04:34:44 PM) (Source: Application Error) (User: )
Description: Faulting application name: rads_user_kernel.exe, version: 0.0.0.0, time stamp: 0x4e65c1ac
Faulting module name: rads_user_kernel.exe, version: 0.0.0.0, time stamp: 0x4e65c1ac
Exception code: 0xc0000005
Fault offset: 0x000b8554
Faulting process id: 0xce4
Faulting application start time: 0xrads_user_kernel.exe0
Faulting application path: rads_user_kernel.exe1
Faulting module path: rads_user_kernel.exe2
Report Id: rads_user_kernel.exe3
 
Error: (05/28/2013 04:25:47 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/28/2013 04:09:11 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/28/2013 00:17:12 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/27/2013 03:46:38 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/27/2013 00:50:44 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
 
Error: (05/27/2013 00:02:34 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/26/2013 05:19:39 PM) (Source: Application Hang) (User: )
Description: The program SoftwareUpdate.exe version 2.1.3.127 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1bfc
 
Start Time: 01ce5a66294cfe3a
 
Termination Time: 6
 
Application Path: C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe
 
Report Id: 1afec57a-c663-11e2-8633-88532ebf1e6c
 
Error: (05/26/2013 04:39:32 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
 
 
System errors:
=============
Error: (05/28/2013 04:24:18 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (05/28/2013 01:39:53 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (05/28/2013 00:17:11 AM) (Source: Service Control Manager) (User: )
Description: The Intel® PROSet/Wireless Zero Configuration Service service terminated with the following error: 
%%-2147196306
 
Error: (05/27/2013 03:45:52 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:41:26 PM on ?5/?27/?2013 was unexpected.
 
Error: (05/27/2013 01:16:23 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (05/26/2013 01:59:59 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (05/26/2013 01:00:16 AM) (Source: Microsoft-Windows-Time-Service) (User: NT AUTHORITY)
Description: The time service has detected that the system time needs to be  changed by -90286 seconds. The time service will not change the system time by more than 54000 seconds. Verify that your time and time zone are correct, and that the time source time.windows.com,0x9 (ntp.m|0x9|0.0.0.0:123->65.55.56.206:123) is working properly.
 
Error: (05/25/2013 01:08:09 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (05/24/2013 00:46:22 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (05/23/2013 08:31:28 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{93286D2F-A081-4D59-9FFD-C8212FF607FE} because another computer on the network has the same name.  The server could not start.
 
 
Microsoft Office Sessions:
=========================
Error: (05/28/2013 04:34:50 PM) (Source: Application Error)(User: )
Description: rads_user_kernel.exe0.0.0.04e65c1acrads_user_kernel.exe0.0.0.04e65c1acc0000005000b8554a0801ce5bfbf250665cC:\Riot Games\League of Legends\RADS\system\rads_user_kernel.exeC:\Riot Games\League of Legends\RADS\system\rads_user_kernel.exe3016cad6-c7ef-11e2-b60f-88532ebf1e6c
 
Error: (05/28/2013 04:34:44 PM) (Source: Application Error)(User: )
Description: rads_user_kernel.exe0.0.0.04e65c1acrads_user_kernel.exe0.0.0.04e65c1acc0000005000b8554ce401ce5bfbed7950b8C:\Riot Games\League of Legends\RADS\system\rads_user_kernel.exeC:\Riot Games\League of Legends\RADS\system\rads_user_kernel.exe2c8bc20e-c7ef-11e2-b60f-88532ebf1e6c
 
Error: (05/28/2013 04:25:47 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/28/2013 04:09:11 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/28/2013 00:17:12 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/27/2013 03:46:38 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/27/2013 00:50:44 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005
 
Error: (05/27/2013 00:02:34 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/26/2013 05:19:39 PM) (Source: Application Hang)(User: )
Description: SoftwareUpdate.exe2.1.3.1271bfc01ce5a66294cfe3a6C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe1afec57a-c663-11e2-8633-88532ebf1e6c
 
Error: (05/26/2013 04:39:32 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005
 
 
=========================== Installed Programs ============================
 
???? ??? Windows Live (Version: 15.4.3502.0922)
???? Windows Live (Version: 15.4.3502.0922)
?????? ??????? ?? Windows Live (Version: 15.4.3502.0922)
???????? ?????????? Windows Live (Version: 15.4.3502.0922)
?????????? Windows Live (Version: 15.4.3502.0922)
??????????? ?? Windows Live (Version: 15.4.3502.0922)
„Windows Live Essentials“ (Version: 15.4.3502.0922)
„Windows Live Mail“ (Version: 15.4.3502.0922)
„Windows Live Messenger“ (Version: 15.4.3538.0513)
„Windows Live“ fotogalerija (Version: 15.4.3502.0922)
3dsmax ancillary install (Version: 1)
Adobe After Effects CS6 (Version: 11)
Adobe AIR (Version: 3.7.0.1860)
Adobe Download Assistant (Version: 1.2.3)
Adobe Flash Player 10 ActiveX (Version: 10.3.181.34)
Adobe Flash Player 11 Plugin (Version: 11.6.602.180)
Adobe Help Manager (Version: 4.0.244)
Adobe Photoshop CS6 (Version: 13.0)
Adobe Premiere Pro CS6 (Version: 6.0)
Adobe Reader X (10.1.3) (Version: 10.1.3)
Agatha Christie - Death on the Nile (Version: 2.2.0.82)
Akamai NetSession Interface
AMD Accelerated Video Transcoding (Version: 2.00.0000)
AMD APP SDK Runtime (Version: 10.0.1016.4)
AMD Catalyst Install Manager (Version: 8.0.891.0)
Apple Application Support (Version: 2.3)
Apple Software Update (Version: 2.1.3.127)
Asmedia ASM104x USB 3.0 Host Controller Driver (Version: 1.12.5.0)
Autodesk 3ds Max 9 32-bit (Version: 9.0)
Autodesk Backburner 2013.0.0 (Version: 2013.0.0)
Autodesk DirectConnect 2013 64-bit (Version: 7.0.28.0)
Autodesk DWF Viewer 7 (Version: 7.0.0)
Autodesk Essential Skills Movies for 3ds Max 2013 64-bit (Version: 1.0.0.1)
Autodesk FBX Plug-in 2013.1 - 3ds Max 2013 64-bit
Autodesk Inventor Server Engine for 3ds Max 2013 64-bit (Version: 15.0)
Autodesk Material Library 2013 (Version: 3.0.13)
Autodesk Material Library Base Resolution Image Library 2013 (Version: 3.0.13)
Autodesk Material Library Medium Resolution Image Library 2013 (Version: 3.0.13)
Autodesk Revit Interoperability for 3ds Max and 3ds Max Design 2013 64-bit (Version: 1.0.0.1)
AutoHotkey 1.1.09.03 (Version: 1.1.09.03)
Avid Codecs LE (Version: 2.3.7)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Best Buy pc app (Version: 3.0.0.0)
Bing Bar (Version: 7.1.391.0)
Build-a-lot (Version: 2.2.0.82)
Canon Easy-PhotoPrint EX
Canon Easy-WebPrint EX
Canon Inkjet Printer/Scanner/Fax Extended Survey Program
Canon MP Navigator EX 4.0
Canon MP280 series MP Drivers
Canon MP280 series User Registration
Canon My Printer
Canon Solution Menu EX
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2012.0120.2218.39907)
Catalyst Control Center Localization All (Version: 2012.0120.2218.39907)
Catalyst Control Center Profiles Mobile (Version: 2012.0120.2218.39907)
CCC Help Chinese Standard (Version: 2012.0120.2217.39907)
CCC Help Chinese Traditional (Version: 2012.0120.2217.39907)
CCC Help Czech (Version: 2012.0120.2217.39907)
CCC Help Danish (Version: 2012.0120.2217.39907)
CCC Help Dutch (Version: 2012.0120.2217.39907)
CCC Help English (Version: 2012.0120.2217.39907)
CCC Help Finnish (Version: 2012.0120.2217.39907)
CCC Help French (Version: 2012.0120.2217.39907)
CCC Help German (Version: 2012.0120.2217.39907)
CCC Help Greek (Version: 2012.0120.2217.39907)
CCC Help Hungarian (Version: 2012.0120.2217.39907)
CCC Help Italian (Version: 2012.0120.2217.39907)
CCC Help Japanese (Version: 2012.0120.2217.39907)
CCC Help Korean (Version: 2012.0120.2217.39907)
CCC Help Norwegian (Version: 2012.0120.2217.39907)
CCC Help Polish (Version: 2012.0120.2217.39907)
CCC Help Portuguese (Version: 2012.0120.2217.39907)
CCC Help Russian (Version: 2012.0120.2217.39907)
CCC Help Spanish (Version: 2012.0120.2217.39907)
CCC Help Swedish (Version: 2012.0120.2217.39907)
CCC Help Thai (Version: 2012.0120.2217.39907)
CCC Help Turkish (Version: 2012.0120.2217.39907)
ccc-utility64 (Version: 2012.0120.2218.39907)
Chuzzle Deluxe (Version: 2.2.0.82)
Composite 2013 64-bit (Version: 8.0.0)
CyberLink Media Suite (Version: 8.0.2227)
CyberLink Media+ Player10 (Version: 10.0.1110.00)
CyberLink MediaShow (Version: 5.0.1130a)
CyberLink Power2Go (Version: 6.1.3802)
CyberLink PowerDirector (Version: 8.0.3306)
CyberLink YouCam (Version: 3.1.4417)
Cycore FX 1.0.1 for After Effects
D3DX10 (Version: 15.4.2368.0902)
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.82)
Dota 2
Download Updater (AOL Inc.)
Easy File Share (Version: 1.1.1705)
Easy Migration (Version: 1.0)
Easy Settings (Version: 1.1)
Easy Support Center 1.0 (Version: 1.1.44)
ESET Online Scanner v3
ETDWare PS/2-X64 10.7.9.1_WHQL (Version: 10.7.9.1)
ExpressCache (Version: 1.0.64)
Farm Frenzy (Version: 2.2.0.82)
FBX Plugin 2006.08 for Max 9.0
Fotogalerija Windows Live (Version: 15.4.3502.0922)
Galeria de Fotografias do Windows Live (Version: 15.4.3502.0922)
Galería fotográfica de Windows Live (Version: 15.4.3502.0922)
Galeria fotografii uslugi Windows Live (Version: 15.4.3502.0922)
Galerie de photos Windows Live (Version: 15.4.3502.0922)
Galerie foto Windows Live (Version: 15.4.3502.0922)
Game Booster 3 (Version: 3.4)
Google Chrome (Version: 27.0.1453.94)
Insaniquarium Deluxe (Version: 2.2.0.82)
Integrated Accounting 7th Ed (Version: 7.00.000)
Intel PROSet Wireless
Intel® Display Audio Driver (Version: 6.14.00.3086)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® PROSet/Wireless Software for Bluetooth® Technology (Version: 1.2.1.0608)
Intel® Rapid Storage Technology (Version: 10.1.5.1001)
Intel® WiDi (Version: 2.2.14.0)
Intel® Wireless Display
Intel® PROSet/Wireless WiFi Software (Version: 15.00.0000.0642)
Interactive Guide (Version: 1.2)
Java 7 Update 7 (Version: 7.0.70)
Java Auto Updater (Version: 2.1.9.0)
John Deere Drive Green (Version: 2.2.0.82)
Junk Mail filter update (Version: 15.4.3502.0922)
League of Legends (Version: 1.3)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
MapleStory
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft PowerPoint Viewer (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Mozilla Firefox 19.0.2 (x86 en-US) (Version: 19.0.2)
Mozilla Maintenance Service (Version: 19.0.2)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
Multimedia POP (Version: 1.0)
Nexon Game Manager
Norton AntiVirus (Version: 19.9.1.14)
Pando Media Booster (Version: 2.6.0.8)
PDF Settings CS6 (Version: 11.0)
Peggle (Version: 2.2.0.82)
Penguins! (Version: 2.2.0.82)
Plants vs. Zombies (Version: 2.2.0.82)
Poczta uslugi Windows Live (Version: 15.4.3502.0922)
Podstawowe programy Windows Live (Version: 15.4.3502.0922)
Polar Golfer (Version: 2.2.0.82)
Pošta Windows Live (Version: 15.4.3502.0922)
PowerISO (Version: 5.4)
PX Profile Update (Version: 1.00.1.)
QuickTime (Version: 7.73.80.64)
Raccolta foto di Windows Live (Version: 15.4.3502.0922)
Realtek Ethernet Controller Driver (Version: 7.45.516.2011)
Realtek High Definition Audio Driver (Version: 6.0.1.6428)
S Agent (Version: 1.0.9)
S?????? f?t???af??? t?? Windows Live (Version: 15.4.3502.0922)
Samsung Kies (Version: 2.0.0.11044_11)
Samsung Recovery Solution 5 (Version: 5.0.1.8)
SAMSUNG USB Driver for Mobile Phones (Version: 1.3.2300.0)
Skype™ 5.10 (Version: 5.10.116)
Software Assist (Version: 1.20.150.150)
Software Launcher (Version: 1.0.2)
Speccy (Version: 1.21)
StarCraft
Steam (Version: 1.0.0.0)
SUPERAntiSpyware (Version: 5.5.1006)
SW Update (Version: 2.1.6)
Team Fortress 2
Trapcode Suite 64-bit (Version: 12.1.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
User Guide (Version: 1.6)
VLC media player 2.0.4 (Version: 2.0.4)
WildTangent Games (Version: 1.0.1.5)
WildTangent ORB Game Console
Windows Live ?? (Version: 15.4.3502.0922)
Windows Live ?? ??? (Version: 15.4.3502.0922)
Windows Live ??? (Version: 15.4.3502.0922)
Windows Live ??? (Version: 15.4.3538.0513)
Windows Live ???? (Version: 15.4.3502.0922)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live fotoattelu galerija (Version: 15.4.3502.0922)
Windows Live Fotogaléria (Version: 15.4.3502.0922)
Windows Live Fotogalerie (Version: 15.4.3502.0922)
Windows Live Foto-galerija (Version: 15.4.3502.0922)
Windows Live Fotogalleri (Version: 15.4.3502.0922)
Windows Live Fotograf Galerisi (Version: 15.4.3502.0922)
Windows Live Fotótár (Version: 15.4.3502.0922)
Windows Live Galeria de Fotos (Version: 15.4.3502.0922)
Windows Live Galerija fotografija (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3538.0513)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Pošta (Version: 15.4.3502.0922)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Temel Parçalar (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Liven asennustyökalu (Version: 15.4.3502.0922)
Windows Liven sähköposti (Version: 15.4.3502.0922)
Windows Liven valokuvavalikoima (Version: 15.4.3502.0922)
WinRAR 4.20 (32-bit) (Version: 4.20.0)
Zuma Deluxe (Version: 2.2.0.95)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 39%
Total physical RAM: 8105.55 MB
Available physical RAM: 4932.18 MB
Total Pagefile: 16209.28 MB
Available Pagefile: 12100.49 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.35 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:365 GB) (Free:172.15 GB) NTFS
2 Drive d: () (Fixed) (Total:545.25 GB) (Free:242.49 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\RICHARD-PC
 
Administrator            Guest                    richard                  
 
 
**** End of log ****

Edited by Raymond123, 28 May 2013 - 12:35 AM.


#4 Anshad Edavana

Anshad Edavana

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Posted 28 May 2013 - 03:05 PM

Hi

 

Sorry for the late reply. I finished analysing the reports you posted. For your information here are the stop codes your system showed.

 

 IRQL_NOT_LESS_OR_EQUAL - http://msdn.microsoft.com/en-us/library/windows/hardware/ff560129(v=vs.85).aspx

 Usual causes = faulty driver is the main reason for this BSOD

 

VIDEO_TDR_ ERROR - 0x00000116 - This stop code directly blames the video driver of your system .

 

Follow the below steps one by one.

 

1 ) According to your logs, you installed an update numbered KB2670838. This update is known to cause BSOD in systems with hybrid graphics such as yours. This issue is officially acknowledged by Microsoft and more info can be read from the below link.

 

   http://support.microsoft.com/kb/2670838

 

 

Important Some portable computers that have a combination of Intel and AMD video cards in a hybrid configuration have drivers that are incompatible with this platform update for Windows 7 SP1 and Windows Server 2008 R2 SP1.

 

 

 

Uninstall this update immediately !.

 

Open "control Panel-->Programs" and choose "View installed updates" . Uninstall the update  KB2670838 and restart.

 

2 )If the issue still remains after uninstalling the update, uninstall both the Intel and AMD display drivers and install the latest driver from your Laptop's support page. You should uninstall the AMD driver first and Intel secondly. When installing use the reverse order. Intel first followed by AMD.



#5 Raymond123

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Posted 28 May 2013 - 07:20 PM

Thanks for your reply. I'm following the instructions right now. Hopefully this will solve my problem.






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