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high cpu usage using norton anti virus and facebook got hacked


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#1 Nicholette

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Posted 27 May 2013 - 12:42 AM

anyone please help whats wrong with my notebook...

 

once i installed norton anti virus, my game starting lagging and firefoz freeze for a couple second and keep continuing.

 

after that my facebook account got hacked..

 

any help plsss... begging..... sorry for bad english...



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#2 Nicholette

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Posted 27 May 2013 - 12:44 AM

and also my bank account got hacked too..



#3 Broni

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Posted 27 May 2013 - 11:21 AM

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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