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Unable To Delete


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#1 Charlie6366

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Posted 12 April 2006 - 01:24 PM

I am using Windows 2000, with Easy Trust Anti Virus and Firewall.
I start to delete messages and they won't delete. I can restart the computer and they will delete, but after a few minutes they will not delete.
When I restart the computer, the new messages will double, triple etc.

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#2 jgweed

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Posted 12 April 2006 - 03:04 PM

Are you using web E-mail, or are you using an application on your computer (and if so, what) to read and delete these E-mails?
Regards,
John
Whereof one cannot speak, thereof one should be silent.

#3 Charlie6366

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Posted 12 April 2006 - 03:49 PM

I am using the regular Outlook Express, version 6. Nothing fancy, just what came with the computer.

#4 jgweed

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Posted 13 April 2006 - 10:36 AM

One possible cause of this problem may be an overly-large file storing messages on the hard drive. In the case of deleted items, this can generally be avoided by configuring OE to empty that folder automatically upon exiting(Tools/ Options/ Maintenance).

Review the .dbx folders, and if one of these is really large---and I suspect the deleted folder is- - - simply delete it (OE will re-create it when you launch it the next time). More information (including locations of these files) can be found at the link below under "Outlook Express User Files:"

http://www.insideoutlookexpress.com/files/store.htm

Regards,
John
Whereof one cannot speak, thereof one should be silent.




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