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DELL N5010 upgraded to win8 doesnt start


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#1 mysel

mysel

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Posted 26 May 2013 - 10:31 AM

hi guys,

 

i have a dell n 5010 i have upgraded it to win 8 since 5/6 months already.

 

yesterday night it has shutdown without any activites on it.

 

since then when i m starting it,it s shutting down during the startup process ,sometimes it s coming to the desktop then shutdown sometimes before

 

someone knows what could be the reason and how to solve this?

 

thanks in advance

 



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#2 RajathAtDell

RajathAtDell

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Posted 27 May 2013 - 07:11 PM

Hi mysel,
 

This could be due to various reasons. I suggest you to clean the air vents with a can of compressed air. Please run the hardware diagnostics by following the steps provided in the link given below:
http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=us&l=en&s=dhs&docid=266787
 

Let me know the test results and your findings.


Thanks and Regards,
Rajath N
#iworkfordell





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