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#1 DiskoPlague

DiskoPlague

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Posted 26 May 2013 - 06:38 AM

Hey guys, awhile back my laptop started becoming "slow". Upon startup it can take brower windows up to 5 minutes to load. It will freeze randomly without any notice. I can be watching a movie on the computer it will studder, and then everything freezes. About a week ago, I left for class, and came back and it had shut off (battery went dead) Upon turning it on it said "Windows failed Startup" So I restarted it in safemode and it worked fine. So I restored it to a point about 2 months ago hoping that would fix it. It did, but I'm wondering if that has something to do with the problems I'm experiencing now.



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#2 Anshad Edavana

Anshad Edavana

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Posted 26 May 2013 - 08:09 AM

Hi

 

Please follow the below instructions to gather some basic data about your laptop.

 

1 ) Publish a snapshot using speccy. Read the instructions in the below link and post the web link displayed by the program Speccy in next reply.

 

               http://www.bleepingcomputer.com/forums/t/323892/publish-a-snapshot-using-speccy/

 

2 ) Minitoolbox:

 
Please download MiniToolBox, http://www.bleepingcomputer.com/download/minitoolbox/ Save it to your desktop and run it.
 
Checkmark the following boxes:
 
•List content of Hosts
•List last 10 Event Viewer log
•List Installed Programs
•List Users, Partitions and Memory size.
•List Minidump Files
 
Click Go and copy / paste the result (Result.txt).
 
3 ) Make and model number of your laptop.
 
Either me or any other forum helper will reply you after reading the logs.





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