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Firewall error 0x8007042fc, internet not working and diagnostics policy svc


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#1 b.london

b.london

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Posted 26 May 2013 - 03:34 AM

Hello - my son recently used the computer, he has a standard user account and he told me it said to restart certain files and he did it.

 

After that he said the internet was no longer working.

 

I ran the troubleshooter and it said the diagnostic policy sevice wasnt running. Manually enabled it through services.msc - no luck

 

Firewall also decided to not enable manually either.

 

I think its a virus - any help please?

 

Running a dell inspirion 660 on win 7 ty :)



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#2 b.london

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Posted 26 May 2013 - 04:26 AM

I found another thread that told me to do some stuff so here it is. Unfortunately mbam doesnt update because intenet isnt working :/

 

 Results of screen317's Security Check version 0.99.64 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 10 
``````````````Antivirus/Firewall Check:``````````````
Microsoft Security Essentials  
 Antivirus up to date! 
`````````Anti-malware/Other Utilities Check:`````````
 Java™ 6 Update 29 
 Java 7 Update 21 
 Adobe Reader 10.1.7 Adobe Reader out of Date! 
 Google Chrome 20.0.1132.57 
 Google Chrome 21.0.1180.89 
````````Process Check: objlist.exe by Laurent```````` 
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 
````````````````````End of Log``````````````````````

 

Farbar Service Scanner Version: 25-05-2013
Ran by Blerta (administrator) on 26-05-2013 at 09:55:16
Running from "F:\"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============
Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

Connection Status:
==============
Localhost is accessible.
There is no connection to network.
Attempt to access Google IP returned error.
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo IP returned error.
Attempt to access Yahoo.com returned error: Other errors

Windows Firewall:
=============
MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is OK.
The ImagePath of MpsSvc service is OK.
The ServiceDll of MpsSvc service is OK.

bfe Service is not running. Checking service configuration:
The start type of bfe service is OK.
The ImagePath of bfe service is OK.
The ServiceDll of bfe service is OK.

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****

 

 

MiniToolBox by Farbar  Version:21-04-2013
Ran by Blerta (administrator) on 26-05-2013 at 09:56:49
Running from "F:\"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

 

========================= IP Configuration: ================================

 

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Alba-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
Server:  UnKnown
Address:  127.0.0.1

Ping request could not find host google.com. Please check the name and try again.
Server:  UnKnown
Address:  127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  1    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/26/2013 09:56:18 AM) (Source: Microsoft-Windows-User Profiles Service) (User: NT AUTHORITY)
Description: Windows cannot load classes registry file.
 DETAIL - The system cannot find the file specified.

Error: (05/26/2013 09:56:18 AM) (Source: Microsoft-Windows-User Profiles Service) (User: NT AUTHORITY)
Description: Windows cannot load classes registry file.
 DETAIL - The system cannot find the file specified.

Error: (05/26/2013 09:54:54 AM) (Source: Microsoft-Windows-User Profiles Service) (User: NT AUTHORITY)
Description: Windows cannot load classes registry file.
 DETAIL - The system cannot find the file specified.

Error: (05/26/2013 09:54:54 AM) (Source: Microsoft-Windows-User Profiles Service) (User: NT AUTHORITY)
Description: Windows cannot load classes registry file.
 DETAIL - The system cannot find the file specified.

Error: (05/26/2013 09:54:19 AM) (Source: Microsoft-Windows-User Profiles Service) (User: NT AUTHORITY)
Description: Windows cannot load classes registry file.
 DETAIL - The system cannot find the file specified.

Error: (05/26/2013 09:54:19 AM) (Source: Microsoft-Windows-User Profiles Service) (User: NT AUTHORITY)
Description: Windows cannot load classes registry file.
 DETAIL - The system cannot find the file specified.

Error: (05/26/2013 09:52:19 AM) (Source: Microsoft-Windows-User Profiles Service) (User: NT AUTHORITY)
Description: Windows cannot load classes registry file.
 DETAIL - The system cannot find the file specified.

Error: (05/26/2013 09:52:19 AM) (Source: Microsoft-Windows-User Profiles Service) (User: NT AUTHORITY)
Description: Windows cannot load classes registry file.
 DETAIL - The system cannot find the file specified.

Error: (05/26/2013 09:18:05 AM) (Source: Google Update) (User: Alba-PC)
Description: Network Request Error.
Error: 0x80040801. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http s

Error: (05/26/2013 09:10:05 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

System errors:
=============
Error: (05/26/2013 09:52:38 AM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (05/26/2013 09:52:26 AM) (Source: Service Control Manager) (User: )
Description: The DHCP Client service terminated with the following error:
%%5

Error: (05/26/2013 09:52:26 AM) (Source: Service Control Manager) (User: )
Description: The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error:
%%1062

Error: (05/26/2013 09:52:26 AM) (Source: Service Control Manager) (User: )
Description: The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error:
%%0

Error: (05/26/2013 09:52:26 AM) (Source: Microsoft-Windows-Dhcp-Client) (User: NT AUTHORITY)
Description: Error occurred in stopping the Dhcpv4 Client service. Error code is 5. ShutDown Flag value is 0

Error: (05/26/2013 09:52:26 AM) (Source: Microsoft-Windows-Dhcp-Client) (User: NT AUTHORITY)
Description: An error occurred in initializing DHCPv4. Error Code is 5

Error: (05/26/2013 09:52:26 AM) (Source: Service Control Manager) (User: )
Description: The DHCP Client service terminated with the following error:
%%5

Error: (05/26/2013 09:52:26 AM) (Source: Service Control Manager) (User: )
Description: The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error:
%%0

Error: (05/26/2013 09:52:26 AM) (Source: Microsoft-Windows-Dhcp-Client) (User: NT AUTHORITY)
Description: Error occurred in stopping the Dhcpv4 Client service. Error code is 5. ShutDown Flag value is 0

Error: (05/26/2013 09:52:26 AM) (Source: Microsoft-Windows-Dhcp-Client) (User: NT AUTHORITY)
Description: An error occurred in initializing DHCPv4. Error Code is 5

Microsoft Office Sessions:
=========================
Error: (05/26/2013 09:56:18 AM) (Source: Microsoft-Windows-User Profiles Service)(User: NT AUTHORITY)
Description: The system cannot find the file specified.

Error: (05/26/2013 09:56:18 AM) (Source: Microsoft-Windows-User Profiles Service)(User: NT AUTHORITY)
Description: The system cannot find the file specified.

Error: (05/26/2013 09:54:54 AM) (Source: Microsoft-Windows-User Profiles Service)(User: NT AUTHORITY)
Description: The system cannot find the file specified.

Error: (05/26/2013 09:54:54 AM) (Source: Microsoft-Windows-User Profiles Service)(User: NT AUTHORITY)
Description: The system cannot find the file specified.

Error: (05/26/2013 09:54:19 AM) (Source: Microsoft-Windows-User Profiles Service)(User: NT AUTHORITY)
Description: The system cannot find the file specified.

Error: (05/26/2013 09:54:19 AM) (Source: Microsoft-Windows-User Profiles Service)(User: NT AUTHORITY)
Description: The system cannot find the file specified.

Error: (05/26/2013 09:52:19 AM) (Source: Microsoft-Windows-User Profiles Service)(User: NT AUTHORITY)
Description: The system cannot find the file specified.

Error: (05/26/2013 09:52:19 AM) (Source: Microsoft-Windows-User Profiles Service)(User: NT AUTHORITY)
Description: The system cannot find the file specified.

Error: (05/26/2013 09:18:05 AM) (Source: Google Update)(User: Alba-PC)
Description: Network Request Error.
Error: 0x80040801. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http s

Error: (05/26/2013 09:10:05 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

=========================== Installed Programs ============================

Adobe AIR (Version: 2.6.0.19120)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.202)
Adobe Reader X (10.1.7) MUI (Version: 10.1.7)
Advanced Uninstaller PRO - Version 11 (Version: 11)
AION Free-to-Play version 1.0 (Version: 1.0)
Apple Application Support (Version: 2.3.4)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
Audacity 2.0.3 (Version: 2.0.3)
Bonjour (Version: 3.0.0.10)
Bus Driver 1.5 (Version: 1.5)
CCleaner (Version: 3.21)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Conexant SmartAudio HD (Version: 8.50.8.0)
CyberLink PowerDVD 9.5 (Version: 9.5.1.4822)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2013 (KB2760587) 64-Bit Edition
Dell Digital Delivery (Version: 2.5.1400.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell MusicStage (Version: 1.6.225.0)
Dell PhotoStage (Version: 1.5.0.130)
Dell Stage (Version: 1.7.209.0)
Dell Support Center (Version: 3.1.5907.16)
Dell VideoStage  (Version: 1.3.0.2513)
Dell Wireless Driver Installation (Version: 9.0)
Disney Toontown Online (Version: )
DivX Setup (Version: 2.6.1.41)
ESET Online Scanner v3
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
Fraps (remove only)
Gameforge Live 1.0 "Legend" (Version: 1.0.1717)
GIMP 2.8.0 (Version: 2.8.0)
Google Earth Plug-in (Version: 7.0.3.8542)
Google Update Helper (Version: 1.3.21.145)
Grand Fantasia
HP Deskjet 3050 J610 series Basic Device Software (Version: 22.50.231.0)
HP Deskjet 3050 J610 series Help (Version: 140.0.63.63)
HP Update (Version: 5.003.001.001)
iCloud (Version: 2.1.2.8)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 8.0.0.1351)
Intel® Processor Graphics (Version: 9.17.10.2932)
Intel® Rapid Storage Technology (Version: 11.1.0.1006)
Intel® USB 3.0 eXtensible Host Controller Driver (Version: 1.0.3.214)
Intel® Trusted Connect Service Client (Version: 1.23.216.0)
iTunes (Version: 11.0.3.42)
Java 7 Update 21 (Version: 7.0.210)
Java Auto Updater (Version: 2.1.9.5)
Java™ 6 Update 29 (Version: 6.0.290)
LAME v3.99.3 (for Windows)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Access MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Access Setup Metadata MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft DCF MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Excel MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Groove MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft InfoPath MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Lync MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office 32-bit Components 2013 (Version: 15.0.4420.1017)
Microsoft Office OSM MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office OSM UX MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Professional Plus 2013 (Version: 15.0.4420.1017)
Microsoft Office Proofing (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Proofing Tools 2013 - English (Version: 15.0.4420.1017)
Microsoft Office Proofing Tools 2013 - Español (Version: 15.0.4420.1017)
Microsoft Office Shared 32-bit MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Shared MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Shared Setup Metadata MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft OneNote MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Outlook MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft PowerPoint MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Publisher MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Security Client (Version: 4.2.0223.1)
Microsoft Security Essentials (Version: 4.2.223.1)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Word MUI (English) 2013 (Version: 15.0.4420.1017)
Movie Maker (Version: 16.4.3505.0912)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
Need For Speed™ World (Version: 1.0.0.1229)
Outils de vérification linguistique 2013 de Microsoft Office - Français (Version: 15.0.4420.1017)
PhoneClean 2.1.6 (Version: 2.1.6)
Photo Gallery (Version: 16.4.3505.0912)
Pirate101 Beta (Version: 1.0.0)
Pirate101 Test (Version: 1.0.0)
PlayReady PC Runtime x86 (Version: 1.3.0)
QuickTime (Version: 7.73.80.64)
Roblox
Skype™ 6.3 (Version: 6.3.107)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Access 2013 (KB2760350) 64-Bit Edition
Update for Microsoft Excel 2013 (KB2760339) 64-Bit Edition
Update for Microsoft Lync 2013 (KB2768004) 64-Bit Edition
Update for Microsoft Office 2013 (KB2726954) 64-Bit Edition
Update for Microsoft Office 2013 (KB2726961) 64-Bit Edition
Update for Microsoft Office 2013 (KB2726996) 64-Bit Edition
Update for Microsoft Office 2013 (KB2737954) 64-Bit Edition
Update for Microsoft Office 2013 (KB2752025) 64-Bit Edition
Update for Microsoft Office 2013 (KB2752094) 64-Bit Edition
Update for Microsoft Office 2013 (KB2752101) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760224) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760343) 64-Bit Edition
Update for Microsoft Office 2013 (KB2767845) 64-Bit Edition
Update for Microsoft Office 2013 (KB2767860) 64-Bit Edition
Update for Microsoft Office 2013 (KB2768016) 64-Bit Edition
Update for Microsoft Office 2013 (KB2768333) 64-Bit Edition
Update for Microsoft Office 2013 (KB2768349) 64-Bit Edition
Update for Microsoft Office 2013 (KB2768355) 64-Bit Edition
Update for Microsoft Office 2013 (KB2810010) 64-Bit Edition
Update for Microsoft OneNote 2013 (KB2760334) 64-Bit Edition
Update for Microsoft Outlook 2013 (KB2810015) 64-Bit Edition
Update for Microsoft PowerPoint 2013 (KB2726947) 64-Bit Edition
Update for Microsoft PowerPoint 2013 (KB2727013) 64-Bit Edition
Update for Microsoft SkyDrive Pro (KB2810019) 64-Bit Edition
Update for Microsoft Visio 2013 (KB2810008) 64-Bit Edition
Update for Microsoft Visio Viewer 2013 (KB2768338) 64-Bit Edition
Update for Microsoft Word 2013 (KB2768007) 64-Bit Edition
Update for Microsoft Word 2013 (KB2768337) 64-Bit Edition
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Windows Live Communications Platform (Version: 16.4.3505.0912)
Windows Live Essentials (Version: 16.4.3505.0912)
Windows Live Family Safety (Version: 16.4.3505.0912)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3505.0912)
Windows Live Photo Common (Version: 16.4.3505.0912)
Windows Live PIMT Platform (Version: 16.4.3505.0912)
Windows Live SOXE (Version: 16.4.3505.0912)
Windows Live SOXE Definitions (Version: 16.4.3505.0912)
Windows Live UX Platform (Version: 16.4.3505.0912)
Windows Live UX Platform Language Pack (Version: 16.4.3505.0912)
WinRAR 4.20 (64-bit) (Version: 4.20.0)
Wizard101 (Version: 1.0.0)
Wizard101 Test (Version: 1.0.0)

========================= Devices: ================================

Name: Realtek PCIe GBE Family Controller
Description: Realtek PCIe GBE Family Controller
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: RTL8167
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver

Name: Dell Wireless 1506 802.11b/g/n (2.4GHz)
Description: Dell Wireless 1506 802.11b/g/n (2.4GHz)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Atheros Communications Inc.
Service: athr
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver

========================= Memory info: ===================================

Percentage of memory in use: 33%
Total physical RAM: 3974.15 MB
Available physical RAM: 2653.93 MB
Total Pagefile: 7946.49 MB
Available Pagefile: 6544.54 MB
Total Virtual: 4095.88 MB
Available Virtual: 3963.88 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:451.91 GB) (Free:340.4 GB) NTFS
4 Drive f: (BLERTA) (Removable) (Total:3.73 GB) (Free:0.78 GB) FAT32

========================= Users: ========================================

User accounts for \\ALBA-PC

Administrator            Angelo                   Blerta                  
Son                    Guest                   

**** End of log ****

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.04.04.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Blerta :: ALBA-PC [administrator]

26/05/2013 09:58:03
mbam-log-2013-05-26 (09-58-03).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 273198
Time elapsed: 7 minute(s), 7 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

 

Malwarebytes Anti-Rootkit BETA 1.06.0.1003
www.malwarebytes.org

Database version: v2013.05.07.10

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Blerta :: ALBA-PC [administrator]

26/05/2013 10:08:55
mbar-log-2013-05-26 (10-08-55).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
Scan options disabled: Deep Anti-Rootkit Scan | PUP
Objects scanned: 293190
Time elapsed: 13 minute(s), 35 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)



#3 b.london

b.london
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Posted 26 May 2013 - 06:42 AM

Also, in attempt of trying to fix this, went and did sys restore and it gave me error saying it was corrupt. went and did chkdsk and logged back on then it said 0x80070570

 

please help!! i have a feeling this dell is royally done for.






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