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Moneypak FBI virus- completely locked out


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#1 patriots1457

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Posted 25 May 2013 - 08:12 PM

Hi, I'm completely locked out of my laptop running windows 8. I have checked multiple posts on this forum looking for a solution but nothing seems to work. I cannot run safe mode with networking or command prompt, because the FBI virus image fills my screen and I get an error message telling me to connect to the Internet and come out of safe mode. I am posting from my phone now and I am desperate for some help! Thank you!

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#2 Aaflac

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Posted 29 May 2013 - 09:45 PM

patriots1457,

 

Let's use HitmanPro.Kickstart to access your computer, scan it for malware, and remove this infection. The program targets this ransomware.

 

Also, you may want to print these instructions, so they are available to follow.

 

Now, load a USB flash drive with HitmanPro.Kickstart as follows...

Note: the contents of the USB flash drive are erased during this process!

 

Use a clean (non-infected) computer, and download:

HitmanPro.Kickstart - Anti ransomware, politievirus, bundestrojaner, Reveton, BKA, GVU - SurfRight

 

Under Download (on the right) select the program applicable to the system: 64-bit, or 32-bit?

 

When HitmanPro opens, click the KickStart icon at the bottom of the screen.

 

>>Plug in the USB flash drive.

 

When the USB flash drive is detected, a selection screen is presented.

Select the USB flash drive from the choices, and press: Install Kickstart

A warning that all contents of the selected flash drive will erase is presented.

Press: Yes

 

As the HitmanPro.Kickstart files are loaded, a progress indicator is shown on the screen.

Once the process is completed a screen is presented with the contents of HitmanPro.Kickstart

 

Remove the USB flash drive from the clean computer and press: Close

 

 

 

Now, with the ransomed computer shut down, plug the USB flash drive into a USB port, and turn on the power.

 

When the computer starts, press the key that brings up the Boot Menu. (On some machines its F12, F10, or F2)

 

From there, select to boot from the USB drive. (It may say 'Removable Drive' in the options.)

Info: How to Remove Ransomware - Select Real Security

 

Once you select the USB flash drive to boot from, press: Enter

 

A Kickstart prompt with USB boot options appears.

Select: 1 (Bypass the Master Boot Record (Default))

 

The system continues to boot from the hard drive and starts Windows.

 

If you get a message stating that Windows failed to start, etc., just select: Start Windows Normally

 

When Windows boots, you either get a logon screen, or the Desktop is started.

If you see a logon screen with your User name, logon with it.

 

In the next prompt that appears, to start the program without installing to the local hard disk, select the option to do a: One-time scan to check the computer.

 

To start scanning for malware press: Next

 

If malware is detected, the program shows what malware is present on the system using a red framed screen as shown below:

hitmanpro-scan-results.jpg

Select Next to quarantine the malware into a secure storage where it can no longer start.

 

 

At the next screen, activate the 30-day free license:

hitmanpro-activation.jpg

After successful activation (30 days), press: Next

 

 

A screen indicating that the malware was successfully disabled or removed is presented.

Press: Next

 

To obtain a report of the scan results, press: Save log

>>Save the Notepad log to the Desktop<<

It has a name such as: HitmanPro_xxxxxxxx_xxxx

 

Remove the USB drive, and press: Reboot

If no malware is found, press: Close

 

After HitmanPro.Kickstart is done, you should be back into normal Windows.

 

Please post the HitmanPro log in your reply. <<Important!

 

 

~~~~

To remove any remnant malicious files of the ransomware...

 

Download RogueKiller:

Tlcharger RogueKiller (Site Officiel)

 

When you get to the website, go to where it says:

(Download link) Lien de téléchargement: rendu2.png

 

Select the version that applies to your system: x64 0r x86 (32-bit)

Click the dark-blue button to download.

Save to the Desktop.

 

Close all windows and browsers.

Right-click and select: Run as Administrator

 

At the program console, wait for the prescan to finish. (Under Status, it says: Prescan finished.)

 

Press: SCAN

 

When done, a report opens on the Desktop: RKreport.txt

 

Please provide the RKreport.txt (Mode: Scan) in your reply. <<Important!

 

 

A matter of concern is whether there "something else" is in the system, so checking these reports is a wise decision.

 

 

 

 


Old duck...





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