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wi fi connection problems on laptop


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#1 Ruthe

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Posted 25 May 2013 - 02:18 PM

After I restored a Toshiba laptop to it's original settings I am unable to get on the internet.  I have a home network.  It finds the network and shows connected, but won't get online.  I already went to administrative tools and made sure the wi fi is started and on automatic.  This is a friends computer and I'm not familiar with Vista.  If anyone can shed anymore light on this I would be grateful.

 



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#2 jhayz

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Posted 27 May 2013 - 01:44 AM

Connect by wired and then enable wireless to be able to complete the logs. Please post also the complete computer model next time.

Download MiniToolBox and open/run the program.
When open, checkmark or select all options then click Go.
A notepad will open then copy-paste the report on your next reply.

 

Download then run Farbar Service Scanner and checkmark all boxes.
Click Scan and then a Notepad text will open. Copy-Paste the report on your next reply.
 


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