I am new to this forum so I hope I am in the right place and thread. I have a E-Machine (I know, junk) that is only a few years old. I have been gone all winter and returned and tried to log on. It said "other user" and wanted a user name and password. I tried everything I know and nothing works. No one has used it while we were gone so I don't know what happened unless I accidently hit something while I was trying to log on. Obviously now I can't use it at all so I am writing this from my laptop. Can anyone help?