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BSOD - I have the last 3 minidump files


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#1 momdotts

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Posted 25 May 2013 - 11:36 AM

My computer is crashing - all of a sudden!  3 times within the last 12 hrs.

 

Can someone please help?  Thank you so much!


Edited by hamluis, 25 May 2013 - 05:15 PM.
Moved from Win 7 to Internal Hardware - Hamluis.


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#2 hamluis

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Posted 25 May 2013 - 04:21 PM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.

 

Louis


Edited by hamluis, 25 May 2013 - 05:02 PM.


#3 momdotts

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Posted 25 May 2013 - 04:45 PM

========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/25/2013 04:02:43 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe_SysMain, version 6.0.6001.18000, time stamp 0x47918b89, faulting module sysmain.dll, version 6.0.6002.18005, time stamp 0x49e03808, exception code 0xc0000005, fault offset 0x00004e31,
process id 0x50c, application start time 0xsvchost.exe_SysMain0.
 
Error: (05/25/2013 11:57:37 AM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 9.0.8112.16483, time stamp 0x515df825, faulting module jscript9.dll, version 9.0.8112.16483, time stamp 0x515dfa76, exception code 0xc0000005, fault offset 0x0006c8ca,
process id 0x1468, application start time 0xiexplore.exe0.
 
Error: (05/25/2013 11:57:34 AM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 9.0.8112.16483, time stamp 0x515df825, faulting module msvcrt.dll, version 7.0.6002.18551, time stamp 0x4ee8cc5a, exception code 0xc0000005, fault offset 0x00009d8a,
process id 0x1280, application start time 0xiexplore.exe0.
 
Error: (05/25/2013 11:55:20 AM) (Source: ESENT) (User: )
Description: wuaueng.dll (1304) SUS20ClientDataStore: The database page read from the file "C:\Windows\SoftwareDistribution\DataStore\DataStore.edb" at offset 1695744 (0x000000000019e000) (database page wuaueng.dll0) for 4096 (0x00001000) bytes failed verification due to a page checksum mismatch.  The expected checksum was 4463135332019259450 (0x3df03df01180c83a) and the actual checksum was 2157820096983320634 (0x1df21df211e3c83a).  The read operation will fail with error -1018 (0xfffffc06).  If this condition persists then please restore the database from a previous backup.  This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
 
Error: (05/25/2013 11:50:22 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/25/2013 11:43:03 AM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe_EMDMgmt, version 6.0.6001.18000, time stamp 0x47918b89, faulting module emdmgmt.dll, version 6.0.6002.18005, time stamp 0x49e03745, exception code 0xc0000005, fault offset 0x00005102,
process id 0x518, application start time 0xsvchost.exe_EMDMgmt0.
 
Error: (05/25/2013 11:42:59 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/25/2013 11:41:56 AM) (Source: Application Error) (User: )
Description: Faulting application MsMpEng.exe, version 4.2.223.0, time stamp 0x51020941, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x03f281ca,
process id 0x478, application start time 0xMsMpEng.exe0.
 
Error: (05/25/2013 11:16:27 AM) (Source: Application Error) (User: )
Description: Faulting application spoolsv.exe, version 6.0.6002.18294, time stamp 0x4c6a9898, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x00d50000,
process id 0x798, application start time 0xspoolsv.exe0.
 
Error: (05/25/2013 08:55:31 AM) (Source: Application Error) (User: )
Description: Faulting application MsMpEng.exe, version 4.2.223.0, time stamp 0x51020941, faulting module mpengine.dll, version 1.1.9506.0, time stamp 0x51908639, exception code 0xc0000005, fault offset 0x005cf24b,
process id 0x45c, application start time 0xMsMpEng.exe0.
 
 
System errors:
=============
Error: (05/25/2013 04:02:48 PM) (Source: Service Control Manager) (User: )
Description: Windows Driver Foundation - User-mode Driver Framework11200001Restart the service
 
Error: (05/25/2013 04:02:48 PM) (Source: Service Control Manager) (User: )
Description: Portable Device Enumerator Service11200001Restart the service
 
Error: (05/25/2013 04:02:48 PM) (Source: Service Control Manager) (User: )
Description: WLAN AutoConfig11200001Restart the service
 
Error: (05/25/2013 04:02:48 PM) (Source: Service Control Manager) (User: )
Description: Diagnostic System Host1
 
Error: (05/25/2013 04:02:48 PM) (Source: Service Control Manager) (User: )
Description: Desktop Window Manager Session Manager11200001Restart the service
 

 

http://speccy.piriform.com/results/STA3mu6oCOgCzJ3LAjug8Lk

 

 

thank you... hope I did this correctly!



#4 hamluis

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Posted 25 May 2013 - 05:15 PM

http://www.bhphotovideo.com/c/product/587525-REG/Toshiba_PSLD8U_00G001_Satellite_L355_S7831_Notebook_Computer.html

 

Does the above reflect your system?

 

<<This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.>>

 

I'd just be guessing which hardware element might be the problem...but RAM and hard drive would be primary suspects for me.  I'll move this Internal Hardware.

 

Louis






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