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Related to "Unwanted Chrome Extension"


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7 replies to this topic

#1 RangerRick

RangerRick

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Posted 25 May 2013 - 10:11 AM

Broni, I was having the same issue with the Coupon Companion and used the steps above. I see that it found and solved a lot of issues, but I can see the Coupon Companion in my installed programs list.  Should I be concerned?  Here are my log files:

 

# AdwCleaner v2.301 - Logfile created 05/25/2013 at 10:42:48
# Updated 16/05/2013 by Xplode
# Operating system : Windows 7 Professional Service Pack 1 (64 bits)
# User : Rick - BITEMEV
# Boot Mode : Normal
# Running from : C:\Users\Rick\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\END
Folder Deleted : C:\Program Files (x86)\Coupon Companion Plugin
Folder Deleted : C:\Users\Rick\AppData\Local\Coupon Companion Plugin

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\Cr_Installer
Key Deleted : HKCU\Software\InstalledBrowserExtensions
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{11111111-1111-1111-1111-110211181104}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{11111111-1111-1111-1111-110211181104}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\grusskartencenter.com
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains\grusskartencenter.com
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0021804.BHO
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0021804.BHO.1
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0021804.Sandbox
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0021804.Sandbox.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110211181104}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{11111111-1111-1111-1111-110211181104}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110211181104}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{21111111-1111-1111-1111-110211181104}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11111111-1111-1111-1111-110211181104}

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16576

[OK] Registry is clean.

-\\ Mozilla Firefox v21.0 (en-US)

File : C:\Users\Rick\AppData\Roaming\Mozilla\Firefox\Profiles\w30k2kqv.default\prefs.js

Deleted : user_pref("extensions.crossriderapp21804.21804.InstallationThankYouPage", true);
Deleted : user_pref("extensions.crossriderapp21804.21804.InstallationTime", 1359681472);
Deleted : user_pref("extensions.crossriderapp21804.21804.InstallationUserSettings.searchUserConifrmation", fal[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.InstallationUserSettings.setHomepage", false);
Deleted : user_pref("extensions.crossriderapp21804.21804.InstallationUserSettings.setNewTab", false);
Deleted : user_pref("extensions.crossriderapp21804.21804.InstallationUserSettings.setSearch", false);
Deleted : user_pref("extensions.crossriderapp21804.21804.active", true);
Deleted : user_pref("extensions.crossriderapp21804.21804.addressbar", "");
Deleted : user_pref("extensions.crossriderapp21804.21804.addressbarenhanced", "");
Deleted : user_pref("extensions.crossriderapp21804.21804.backgroundjs", "\n\n//\n");
Deleted : user_pref("extensions.crossriderapp21804.21804.backgroundver", 32);
Deleted : user_pref("extensions.crossriderapp21804.21804.can_run_bg_code", true);
Deleted : user_pref("extensions.crossriderapp21804.21804.certdomaininstaller", "");
Deleted : user_pref("extensions.crossriderapp21804.21804.changeprevious", false);
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie.InstallationTime.expiration", "Fri Feb 01 2030[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie.InstallationTime.value", "1359681472");
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie.InstallerParams.expiration", "Fri Feb 01 2030 [...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_aoi.expiration", "Fri Feb 01 2030 00:00:0[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_aoi.value", "1359681472");
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_arbitrary_code.expiration", "Wed Mar 06 2[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_arbitrary_code.value", "%22%28function%28[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_blocklist.expiration", "Wed Mar 06 2013 2[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_blocklist.value", "%22nonexistantdomain.c[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_cf_bu1.expiration", "Fri Feb 01 2030 00:0[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_cf_bu1.value", "1361242103");
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_country_code.expiration", "Sun Mar 10 201[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_country_code.value", "%22US%22");
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_crr.expiration", "Fri Feb 01 2030 00:00:0[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_crr.value", "1362618977");
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_currenttime.expiration", "Fri Feb 01 2030[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_currenttime.value", "%221361906632%22");
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_hotfix20111102645.expiration", "Fri Feb 0[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_hotfix20111102645.value", "%221%22");
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_installer_params.expiration", "Fri Feb 01[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_installer_params.value", "%7B%22source_id[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_installtime.expiration", "Fri Feb 01 2030[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_installtime.value", "%221359648435%22");
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_parent_zoneid.expiration", "Fri Feb 01 20[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_parent_zoneid.value", "%2214019%22");
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_pc_20120828.expiration", "Fri Feb 01 2030[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_pc_20120828.value", "1359690662255");
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_product_id.expiration", "Fri Feb 01 2030 [...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_product_id.value", "%221175%22");
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_zoneid.expiration", "Fri Feb 01 2030 00:0[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie._GPL_zoneid.value", "%22137943%22");
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie.dbtest.expiration", "Fri Feb 01 2030 00:00:00 [...]
Deleted : user_pref("extensions.crossriderapp21804.21804.cookie.dbtest.value", "1359690616303");
Deleted : user_pref("extensions.crossriderapp21804.21804.description", "Coupon Companion");
Deleted : user_pref("extensions.crossriderapp21804.21804.domain", "");
Deleted : user_pref("extensions.crossriderapp21804.21804.enablesearch", false);
Deleted : user_pref("extensions.crossriderapp21804.21804.fbremoteurl", "");
Deleted : user_pref("extensions.crossriderapp21804.21804.group", 0);
Deleted : user_pref("extensions.crossriderapp21804.21804.homepage", "");
Deleted : user_pref("extensions.crossriderapp21804.21804.iframe", false);
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.InstallerIdentifiers.expiration", "Fri Feb[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.InstallerIdentifiers.value", "%7B%22instal[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.Resources_appVer.expiration", "Fri Feb 01 [...]
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.Resources_appVer.value", "46");
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.Resources_lastVersion.expiration", "Fri Fe[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.Resources_lastVersion.value", "1");
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.Resources_meta.expiration", "Fri Feb 01 20[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.Resources_meta.value", "%7B%7D");
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.Resources_nextCheck.expiration", "Thu Mar [...]
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.Resources_nextCheck.value", "true");
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.Resources_queue.expiration", "Fri Feb 01 2[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.Resources_queue.value", "%7B%7D");
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.Resources_remote_resources.expiration", "F[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.Resources_remote_resources.value", "%7B%22[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.SoftwareDetected.expiration", "Fri Feb 01 [...]
Deleted : user_pref("extensions.crossriderapp21804.21804.internaldb.SoftwareDetected.value", "%7B%22AnySoftwar[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.js", "\n\nif(\"undefined\"!=typeof _GPL_PLUGIN){var _[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.manifesturl", "");
Deleted : user_pref("extensions.crossriderapp21804.21804.name", "Coupon Companion Plugin");
Deleted : user_pref("extensions.crossriderapp21804.21804.newtab", "");
Deleted : user_pref("extensions.crossriderapp21804.21804.opensearch", "");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_1.code", "appAPI._cr_config={appID:fun[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_1.name", "base");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_1.ver", 4);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_1000014.code", "Array.prototype.indexO[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_1000014.name", "GPL Plugin (Loader)");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_1000014.ver", 15);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_1000015.code", "var a=appAPI.db.getLis[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_1000015.name", "GPL Background (BG)");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_1000015.ver", 34);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_13.code", "(function(a){a.selectedText[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_13.name", "CrossriderAppUtils");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_13.ver", 2);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_14.code", "if(typeof(appAPI)===\"undef[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_14.name", "CrossriderUtils");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_14.ver", 2);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_16.code", "if((typeof isBackground===\[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_16.name", "FFAppAPIWrapper");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_16.ver", 5);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_17.code", "if(typeof window!==\"undefi[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_17.name", "jQuery");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_17.ver", 3);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_21.code", "var CrossriderDebugManager=[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_21.name", "debug");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_21.ver", 3);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_22.code", "(function(a){appAPI.queueMa[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_22.name", "resources");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_22.ver", 2);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_28.code", "var CrossriderInitializerPl[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_28.name", "initializer");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_28.ver", 2);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_4.code", "var jQuery = $jquery_171 = $[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_4.name", "jquery_1_7_1");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_4.ver", 3);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_47.code", "(function(){appAPI.ready=fu[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_47.name", "resources_background");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_47.ver", 1);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_64.code", "(function(){var h=\"__CR_EM[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_64.name", "appApiMessage");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_64.ver", 1);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_72.code", "if(appAPI.__should_activate[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_72.name", "appApiValidation");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_72.ver", 1);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_78.code", "if(typeof jQuery!==\"undefi[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_78.name", "CrossriderInfo");
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins.plugin_78.ver", 2);
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins_lists.plugins_0", "4,14,78,16,64,47,72,100001[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins_lists.plugins_1", "17,14,78,13,16,64,4,1,21,2[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.plugins_lists.plugins_5", "4,14,78,13,16,64,47,72");
Deleted : user_pref("extensions.crossriderapp21804.21804.pluginsurl", "hxxp://app-static.crossrider.com/plugin[...]
Deleted : user_pref("extensions.crossriderapp21804.21804.pluginsversion", 43);
Deleted : user_pref("extensions.crossriderapp21804.21804.publisher", "215 Apps");
Deleted : user_pref("extensions.crossriderapp21804.21804.searchstatus", 0);
Deleted : user_pref("extensions.crossriderapp21804.21804.setnewtab", false);
Deleted : user_pref("extensions.crossriderapp21804.21804.settingsurl", "");
Deleted : user_pref("extensions.crossriderapp21804.21804.thankyou", "");
Deleted : user_pref("extensions.crossriderapp21804.21804.updateinterval", 360);
Deleted : user_pref("extensions.crossriderapp21804.21804.ver", 46);
Deleted : user_pref("extensions.crossriderapp21804.adsOldValue", -1);
Deleted : user_pref("extensions.crossriderapp21804.apps", "21804");
Deleted : user_pref("extensions.crossriderapp21804.bic", "13c93dfdfc2bc84d3ef705ffb2ee0224");
Deleted : user_pref("extensions.crossriderapp21804.cid", 21804);
Deleted : user_pref("extensions.crossriderapp21804.firstrun", false);
Deleted : user_pref("extensions.crossriderapp21804.hadappinstalled", true);
Deleted : user_pref("extensions.crossriderapp21804.installationdate", 1359690588);
Deleted : user_pref("extensions.crossriderapp21804.lastcheck", 22710245);
Deleted : user_pref("extensions.crossriderapp21804.lastcheckitem", 22710318);
Deleted : user_pref("extensions.crossriderapp21804.modetype", "production");
Deleted : user_pref("extensions.crossriderapp21804.reportInstall", true);

-\\ Google Chrome v [Unable to get version]

File : C:\Users\Rick\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [16697 octets] - [25/05/2013 10:42:48]

########## EOF - C:\AdwCleaner[S1].txt - [16758 octets] ##########
 

_______________________________________________________

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Professional x64
Ran by Rick on Sat 05/25/2013 at 10:52:38.05
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\clsid\{22222222-2222-2222-2222-220222182204}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\wow6432node\clsid\{22222222-2222-2222-2222-220222182204}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Users\Rick\AppData\Roaming\strongvault"
Successfully deleted: [Folder] "C:\Users\Rick\appdata\local\coupon companion plugin"
Successfully deleted: [Folder] "C:\Users\Rick\appdata\local\updater21804"
Successfully deleted: [Folder] "C:\ai_recyclebin"
Successfully deleted: [Folder] "C:\Windows\syswow64\ai_recyclebin"



~~~ FireFox

Successfully deleted: [Folder] C:\Users\Rick\AppData\Roaming\mozilla\firefox\profiles\w30k2kqv.default\extensions\extension21804@extension21804.com
Successfully deleted the following from C:\Users\Rick\AppData\Roaming\mozilla\firefox\profiles\w30k2kqv.default\prefs.js

user_pref("extensions.crossrider.bic", "13c93dfdfc2bc84d3ef705ffb2ee0224");
Emptied folder: C:\Users\Rick\AppData\Roaming\mozilla\firefox\profiles\w30k2kqv.default\minidumps [11 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 05/25/2013 at 11:00:33.05
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


There are no stupid questions, only stupid results from unasked questions.

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#2 boopme

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Posted 25 May 2013 - 10:46 PM

Hello, can you uninstall t in the list?
 
Then run...


Please download Malwarebytes Anti-Malware mbamicontw5.gif and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
  • Double-click on the renamed file to install, then follow these instructions
  • for doing a Quick Scan in normal mode.
  • Don't forget to check for database definition updates through the program's interface (preferable method) before scanning.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • After completing the scan, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab .
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

-- Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, use Malwarebytes Chameleon and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).

Edited by boopme, 25 May 2013 - 10:48 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 RangerRick

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Posted 28 May 2013 - 08:02 PM

After download, installing, updating and preforming a quick scan this is the log, should I do a full scan, thanks?

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.05.28.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16576
Rick :: BITEMEV [administrator]

5/28/2013 8:54:56 PM
mbam-log-2013-05-28 (20-54-56).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 233253
Time elapsed: 4 minute(s), 57 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


There are no stupid questions, only stupid results from unasked questions.

#4 boopme

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Posted 28 May 2013 - 09:09 PM

Does coupon still exist? if so look in Control Panel / uninstall

If you have more than 1 drive run a Full MBAM scan.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 RangerRick

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Posted 28 May 2013 - 09:35 PM

Also, I was cleaning up my installed but never used programs and Avast complained (untrusted) with I went to uninstall Alice 3 which I believe was a storyboard drawing program.  Any insight, or should I just try to uninstall and see what happen?  Thanks


There are no stupid questions, only stupid results from unasked questions.

#6 boopme

boopme

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Posted 29 May 2013 - 09:36 AM

Try uninstalling thru the Control Panel /Uninstall


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#7 RangerRick

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Posted 07 June 2013 - 05:52 PM

Sorry, about the delay but I wanted to see if I would have any issues after the uninstall and I have not so far.  Thanks for your help boopme.


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#8 boopme

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Posted 07 June 2013 - 07:00 PM

You're welcome and happy computing!!
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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