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The Group Policy Client service failed to start.


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6 replies to this topic

#1 jinyuan

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Posted 25 May 2013 - 10:02 AM

Every single time when my computer boot up, i received a ballon with a error.

After checking the event viewer, i found this record.

 

"The Group Policy Client service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion."

 

Your help is really appreciated.

TYVM in advance.



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#2 dc3

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Posted 25 May 2013 - 11:24 AM

Please post the make and model of this computer.

 

 

Please download MiniToolBox  , save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 jinyuan

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Posted 25 May 2013 - 11:33 AM

My pc is a DIY pc.

 

MiniToolBox by Farbar  Version:21-04-2013
Ran by Home (administrator) on 26-05-2013 at 00:30:16
Running from "C:\Users\Home\Desktop"
Windows 7 Ultimate Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/24/2013 03:03:43 PM) (Source: Application Error) (User: )
Description: Faulting application name: ccSvcHst.exe, version: 12.3.1.2, time stamp: 0x50cfbfc9
Faulting module name: SYMHTMDX.DLL, version: 7.3.0.30, time stamp: 0x5111c8e4
Exception code: 0xc0000005
Fault offset: 0x00017da2
Faulting process id: 0xe04
Faulting application start time: 0xccSvcHst.exe0
Faulting application path: ccSvcHst.exe1
Faulting module path: ccSvcHst.exe2
Report Id: ccSvcHst.exe3

Error: (05/24/2013 02:39:31 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (05/24/2013 02:39:31 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (05/24/2013 09:27:47 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (05/24/2013 09:27:39 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (05/23/2013 07:46:57 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (05/23/2013 07:46:50 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (05/22/2013 00:32:21 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (05/22/2013 00:32:13 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (05/21/2013 02:18:44 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.


System errors:
=============
Error: (05/25/2013 10:43:46 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
cdrom

Error: (05/25/2013 10:43:37 PM) (Source: Service Control Manager) (User: )
Description: The Group Policy Client service failed to start due to the following error:
%%1053

Error: (05/25/2013 10:43:37 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Group Policy Client service to connect.

Error: (05/25/2013 10:26:30 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
cdrom

Error: (05/25/2013 10:26:21 PM) (Source: Service Control Manager) (User: )
Description: The Group Policy Client service failed to start due to the following error:
%%1053

Error: (05/25/2013 10:26:21 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Group Policy Client service to connect.

Error: (05/24/2013 08:46:14 AM) (Source: Microsoft-Windows-Kernel-General) (User: NT AUTHORITY)
Description: 0x8000002a45\??\C:\System Volume Information\Syscache.hve

Error: (05/24/2013 07:35:11 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
cdrom

Error: (05/24/2013 07:35:00 AM) (Source: Service Control Manager) (User: )
Description: The Group Policy Client service failed to start due to the following error:
%%1053

Error: (05/24/2013 07:35:00 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Group Policy Client service to connect.


Microsoft Office Sessions:
=========================
Error: (05/24/2013 03:03:43 PM) (Source: Application Error)(User: )
Description: ccSvcHst.exe12.3.1.250cfbfc9SYMHTMDX.DLL7.3.0.305111c8e4c000000500017da2e0401ce580e2fd2e1a8C:\Program Files\Norton Internet Security\Engine\20.3.1.22\ccSvcHst.exeC:\Program Files\Norton Internet Security\Engine\20.3.1.22\SYMHTMDX.DLL11bcefaf-c440-11e2-9716-001fe2672958

Error: (05/24/2013 02:39:31 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000

Error: (05/24/2013 02:39:31 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000000000000000000009030000

Error: (05/24/2013 09:27:47 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"C:\Program Files\Common Files\Research In Motion\AppLoader\MailServerMAPIProxy64.exe

Error: (05/24/2013 09:27:39 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"C:\Program Files\Research In Motion\BlackBerry Desktop\MailServerMAPIProxy64.exe

Error: (05/23/2013 07:46:57 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"C:\Program Files\Common Files\Research In Motion\AppLoader\MailServerMAPIProxy64.exe

Error: (05/23/2013 07:46:50 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"C:\Program Files\Research In Motion\BlackBerry Desktop\MailServerMAPIProxy64.exe

Error: (05/22/2013 00:32:21 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"C:\Program Files\Common Files\Research In Motion\AppLoader\MailServerMAPIProxy64.exe

Error: (05/22/2013 00:32:13 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"C:\Program Files\Research In Motion\BlackBerry Desktop\MailServerMAPIProxy64.exe

Error: (05/21/2013 02:18:44 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000


CodeIntegrity Errors:
===================================
  Date: 2012-11-18 18:53:31.523
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\dxgi.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

µTorrent (Version: 3.2.1.28086)
7-Zip 9.20
Adobe Acrobat X Pro - English, Français, Deutsch (Version: 10.1.7)
Adobe AIR (Version: 2.5.1.17730)
Adobe Community Help (Version: 3.4.980)
Adobe Creative Suite 5.5 Master Collection (Version: 5.5)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.202)
Adobe Flash Player 11 Plugin (Version: 11.7.700.202)
Adobe Widget Browser (Version: 2.0 Build 230)
Adobe Widget Browser (Version: 2.0.230)
AgataSoft HotKey Manger
Apple Application Support (Version: 2.3.4)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
BlackBerry Desktop Software 7.1 (Version: 7.1.0.37)
BlackBerry Device Software v5.0.0 for the BlackBerry 9650 smartphone (Version: 5.0.0.810 (Platform 4.2.0.363))
Bonjour (Version: 3.0.0.10)
CCleaner (Version: 4.01)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2013 (KB2760587) 32-Bit Edition
EPSON Scan
EPSON Stylus TX200 Series Printer Uninstall
Football Manager 2012
FOX LiveUpdate (Version: 1.0.7.5)
FOX ONE (Version: 1.00.0000)
Garena Plus (Version: 2011)
Google Chrome (Version: 27.0.1453.94)
Internet Download Manager
iSkysoft iMedia Converter(Build 3.1.2.0)
iTunes (Version: 11.0.3.42)
Java 7 Update 21 (Version: 7.0.210)
Java Auto Updater (Version: 2.1.9.5)
JavaFX 2.1.0 (Version: 2.1.0)
Just Flight - Space Shuttle FSX (Version: 1.00.000)
K-Lite Mega Codec Pack 9.7.5 (Version: 9.7.5)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Metro 2033
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Access MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Access Setup Metadata MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft DCF MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Excel MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Flight Simulator X (Version: 10.0.60905)
Microsoft Groove MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft InfoPath MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Lync MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office OSM MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office OSM UX MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Professional Plus 2013 (Version: 15.0.4420.1017)
Microsoft Office Proofing (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Proofing Tools 2013 - English (Version: 15.0.4420.1017)
Microsoft Office Proofing Tools 2013 - Español (Version: 15.0.4420.1017)
Microsoft Office Shared MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Shared Setup Metadata MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft OneNote MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Outlook MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft PowerPoint MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Publisher MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Word MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
Mozilla Firefox 21.0 (x86 en-US) (Version: 21.0)
Mozilla Maintenance Service (Version: 21.0)
Mp3tag v2.55a (Version: v2.55a)
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
Norton Internet Security (Version: 20.3.1.22)
NVIDIA 3D Vision Controller Driver 314.07 (Version: 314.07)
NVIDIA 3D Vision Driver 314.07 (Version: 314.07)
NVIDIA Control Panel 314.07 (Version: 314.07)
NVIDIA Graphics Driver 314.07 (Version: 314.07)
NVIDIA HD Audio Driver 1.3.23.1 (Version: 1.3.23.1)
NVIDIA Install Application (Version: 2.1002.109.706)
NVIDIA PhysX (Version: 9.12.1031)
NVIDIA PhysX System Software 9.12.1031 (Version: 9.12.1031)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.1407)
NVIDIA Update 1.12.12 (Version: 1.12.12)
NVIDIA Update Components (Version: 1.12.12)
Outils de vérification linguistique 2013 de Microsoft Office - Français (Version: 15.0.4420.1017)
PDF Settings CS5 (Version: 10.0)
PowerISO (Version: 5.2)
Realtek Ethernet Controller Driver For Windows Vista and Later (Version: 1.00.0009)
Realtek High Definition Audio Driver (Version: 6.0.1.5953)
Skype™ 6.3 (Version: 6.3.105)
Steam (Version: 1.0.0.0)
System Requirements Lab CYRI (Version: 4.5.1.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Access 2013 (KB2760350) 32-Bit Edition
Update for Microsoft Excel 2013 (KB2760339) 32-Bit Edition
Update for Microsoft Lync 2013 (KB2768004) 32-Bit Edition
Update for Microsoft Office 2013 (KB2726954) 32-Bit Edition
Update for Microsoft Office 2013 (KB2726961) 32-Bit Edition
Update for Microsoft Office 2013 (KB2726996) 32-Bit Edition
Update for Microsoft Office 2013 (KB2737954) 32-Bit Edition
Update for Microsoft Office 2013 (KB2752025) 32-Bit Edition
Update for Microsoft Office 2013 (KB2752094) 32-Bit Edition
Update for Microsoft Office 2013 (KB2760224) 32-Bit Edition
Update for Microsoft Office 2013 (KB2760343) 32-Bit Edition
Update for Microsoft Office 2013 (KB2767845) 32-Bit Edition
Update for Microsoft Office 2013 (KB2767860) 32-Bit Edition
Update for Microsoft Office 2013 (KB2768016) 32-Bit Edition
Update for Microsoft Office 2013 (KB2768333) 32-Bit Edition
Update for Microsoft Office 2013 (KB2768349) 32-Bit Edition
Update for Microsoft Office 2013 (KB2768355) 32-Bit Edition
Update for Microsoft Office 2013 (KB2810010) 32-Bit Edition
Update for Microsoft OneNote 2013 (KB2760334) 32-Bit Edition
Update for Microsoft Outlook 2013 (KB2810015) 32-Bit Edition
Update for Microsoft PowerPoint 2013 (KB2726947) 32-Bit Edition
Update for Microsoft PowerPoint 2013 (KB2727013) 32-Bit Edition
Update for Microsoft SkyDrive Pro (KB2810019) 32-Bit Edition
Update for Microsoft Visio 2013 (KB2810008) 32-Bit Edition
Update for Microsoft Visio Viewer 2013 (KB2768338) 32-Bit Edition
Update for Microsoft Word 2013 (KB2768007) 32-Bit Edition
Update for Microsoft Word 2013 (KB2768337) 32-Bit Edition
Warcraft III
Warcraft III: All Products
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)

========================= Memory info: ===================================

Percentage of memory in use: 41%
Total physical RAM: 3071.16 MB
Available physical RAM: 1784.02 MB
Total Pagefile: 6140.61 MB
Available Pagefile: 4623.93 MB
Total Virtual: 3071.88 MB
Available Virtual: 2965.2 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:297.99 GB) (Free:41.59 GB) NTFS
2 Drive e: () (Fixed) (Total:465.76 GB) (Free:82.04 GB) NTFS
3 Drive f: () (Fixed) (Total:931.51 GB) (Free:101.54 GB) NTFS

========================= Users: ========================================

User accounts for \\HOME-PC

Administrator            Guest                    Home                     
UpdatusUser              


**** End of log ****
 



#4 dc3

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Posted 25 May 2013 - 01:51 PM

Since this is a custom build I assume that you have the installation disc for your version of Windows 7, correct?

 

The error below is bad enough that Microsoft Community suggests doing a fresh install of the operating system to resolve this issue.  You can read what they have to say here.

 

You can try doing a repair installation using the instructions at this  website.  The things that a repair installation can repair are limited, so if this fails you will need to do a fresh installation.

 

If you have not already backed up all your important files and applications, I would make this a priority.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 sflatechguy

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Posted 25 May 2013 - 02:10 PM

Is your computer connected to a work environment? Unless it's part of an Active Directory domain, the group policy client shouldn't even be running. You might want to try going back to a system restore point: http://answers.microsoft.com/en-us/windows/forum/windows_vista-performance/group-policy-client-service-fails/6ce46e87-ec37-4a19-bd68-5b54bfb1479f

If that doesn't work, then you'll have to repair the installation.



#6 jinyuan

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Posted 25 May 2013 - 09:17 PM

Great news. I followed "sflatechguy" link and in the comment area, someone posted a video tutorial on youtube which i followed and eventually solved my problem.

 

Thank you guys so much for the help.

Have a nice weekend!



#7 sflatechguy

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Posted 25 May 2013 - 10:26 PM

Great news. Glad that worked. :thumbup2:

I should modify my earlier post. The group policy client does "run" on computers not in an Active Directory domain -- but it doesn't do anything (the group setting is N/A because you're not connected to a domain). In non-AD connected computers, Windows uses the group policy client to handle things like access restrictions.

Users with administrator rights can turn it off, and it won't adversely affect how the operating system runs.

However, if the group policy client in a non-AD computer gets shut down by things like changes or errors in the registry, the operating system won't run properly.






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