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Apps and XP Services will not run, No internet!


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3 replies to this topic

#1 Whitage

Whitage

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  • Gender:Female
  • Local time:10:28 PM

Posted 24 May 2013 - 08:19 PM

A few days ago I started up my desk top and it would not connect to the internet. My daughter said one of her friends on Xbox told her where to find a cheat and she would get free Microsoft points. Needless to say, I am sure she downloaded something she shouldn't have. I ran malwarebytes and nothing happened, I also tried system restore, last known good Config, and Resetting the modem. To no avail, something has a hold on my operating system and is making my applications and services not run. All of my Digital signatures are missing, When I try to start programs from my task bar, Services list It says Files Fail to start, or file not located. Please help, I ran DDS and nothing looks out of the ordinary, but something has to be Hiding some Where![/size]
Attached File  dds 1 no safe mode.txt   11.24KB   6 downloadsAttached File  dds 2 no safe mode.txt   9.87KB   6 downloads

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.17.2
Run by User at 18:40:25 on 2013-05-09
.
============== Running Processes ================
.
C:\Program Files\HitmanPro\hmpsched.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\HitmanPro\HitmanPro.exe
C:\Documents and Settings\User\Application Data\i.ini
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Medialink\MWN-USB150N\UI.exe
C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\User\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://google.com/
mStart Page = hxxp://www.google.com
uWinlogon: Shell = c:\documents and settings\user\application data\i.ini,explorer.exe
BHO: getsav-in 5.0: {444A55E0-31A5-4264-AE51-FFC75EE4E99F} -
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: {7736C7FA-512D-11E2-B871-DEC36088709B} - <orphaned>
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.8313.1002\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
BHO: SelectionLinks: {F90A5A0D-CD98-49CC-9AA7-9CD11C7478BF} -
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Coupons.com CouponBar: {8660E5B3-6C41-44DE-8503-98D99BBECD41} -
TB: Coupons.com CouponBar: {8660E5B3-6C41-44DE-8503-98D99BBECD41} -
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Google Update] "c:\documents and settings\user\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [RIMDeviceManager] c:\program files\common files\research in motion\rimdevicemanager\RIMDeviceManager.exe" -RunServer
uRun: [Easy Dock] <no file>
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [Medialink Utilty] c:\program files\medialink\mwn-usb150n\UI.exe -s
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [Easy Dock] <no file>
dRun: [SearchProtect] c:\windows\system32\config\systemprofile\application data\searchprotect\bin\cltmng.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: {d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\documents and settings\user\start menu\programs\imvu\Run IMVU.lnk
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {483EB14D-AF1C-4951-81B0-4E2B41829FF6} - hxxps://www.select2perform.com/cabs/QOLCheck.ocx
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://windowsupdate.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1320961706312
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
TCP: NameServer = 192.168.2.1
TCP: Interfaces\{4580B0EA-F444-4A88-A560-1D3C676780E8} : DHCPNameServer = 192.168.2.1
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
============= SERVICES / DRIVERS ===============
.
R? Blackberry Device Manager;Blackberry Device Manager
R? crd;crd
R? hitmanpro37;HitmanPro 3.7 Support Driver
R? MBAMSwissArmy;MBAMSwissArmy
R? McrdSvc;Media Center Extender Service
R? Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher
R? PCCUJobMgr;Common Client Job Manager Service
R? USB100TX;Linksys EtherFast 10/100 USB Network Adapter
R? vToolbarUpdater15.1.0;vToolbarUpdater15.1.0
R? WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0
S? avgtp;avgtp
S? clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86
S? HitmanProScheduler;HitmanPro Scheduler
S? rt2870;Ralink 802.11n USB Wireless LAN Card Driver
.
=============== File Associations ===============
.
.chm: <filetype is not registered>
.
=============== Created Last 30 ================
.
2013-05-14 20:25:34 -------- dc----w- c:\documents and settings\user\application data\Uniblue
2013-05-14 05:13:17 -------- dc----w- C:\e8c4d58c2448a6cafb
2013-05-14 05:08:35 -------- dc----w- C:\7562390b695d62336e2555bb342c
2013-05-09 22:05:06 30616 -c--a-w- c:\windows\system32\drivers\hitmanpro37.sys
2013-05-09 15:18:10 22856 -c--a-w- c:\windows\system32\drivers\mbam.sys
2013-05-09 15:18:10 -------- dc----w- c:\program files\Malwarebytes' Anti-Malware
2013-05-09 14:48:57 -------- dc----w- C:\TDSSKiller_Quarantine
2013-05-09 14:11:32 -------- dc----w- c:\program files\HitmanPro
2013-05-09 14:10:58 -------- dc----w- c:\documents and settings\all users\application data\HitmanPro
2013-05-08 21:23:12 -------- dc----w- c:\documents and settings\all users\application data\gjis
2013-05-08 21:16:34 -------- dc----w- c:\documents and settings\user\local settings\application data\IAC
2013-05-05 01:20:21 81920 -c--a-w- c:\windows\system32\Startup.cpl
2013-05-05 00:47:29 -------- dc----w- c:\windows\system32\CatRoot_bak
2013-05-05 00:25:16 40776 -c--a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2013-05-05 00:25:16 -------- dc----w- c:\documents and settings\user\application data\Malwarebytes
2013-05-05 00:25:09 -------- dc----w- c:\documents and settings\all users\application data\Malwarebytes
2013-05-01 16:20:07 -------- dc----w- c:\program files\MyPC Backup
2013-05-01 16:19:21 770384 -c--a-w- c:\windows\system32\msvcr100.dll
2013-05-01 16:19:21 421200 -c--a-w- c:\windows\system32\msvcp100.dll
2013-05-01 16:11:24 39464 -c--a-w- c:\windows\system32\p5PSSavr.scr
2013-04-30 22:16:48 -------- dc----w- c:\documents and settings\user\local settings\application data\AVG SafeGuard toolbar
2013-04-30 22:16:03 -------- dc----w- c:\program files\VideoLAN
2013-04-30 22:13:29 -------- dc----w- c:\documents and settings\all users\application data\AVG SafeGuard toolbar
2013-04-30 22:12:47 -------- dc----w- c:\documents and settings\user\application data\AVG SafeGuard toolbar
2013-04-30 22:12:10 34592 -c--a-w- c:\windows\system32\drivers\avgtpx86.sys
2013-04-30 22:11:19 -------- dc----w- c:\program files\AVG SafeGuard toolbar
2013-04-30 22:07:57 -------- dc-h--w- c:\documents and settings\all users\application data\Common Files
2013-04-28 20:04:09 1096 -c--a-w- c:\windows\system32\ealregsnapshot1.reg
2013-04-28 20:04:03 -------- dc----w- c:\documents and settings\user\local settings\application data\Downloaded Installations
2013-04-25 13:59:26 -------- dc----w- c:\documents and settings\user\application data\TunesNINJA
2013-04-25 13:59:26 -------- dc----w- c:\documents and settings\user\application data\IncomingFiles
.
==================== Find3M ====================
.
2013-05-01 20:02:55 1072544 -c--a-w- c:\windows\system32\nvdrsdb0.bin
2013-05-01 20:02:55 1 -c--a-w- c:\windows\system32\nvdrssel.bin
2013-05-01 19:57:50 1072544 -c--a-w- c:\windows\system32\nvdrsdb1.bin
2013-03-24 23:06:28 73432 -c--a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-03-24 23:06:28 693976 -c--a-w- c:\windows\system32\FlashPlayerApp.exe
2013-03-14 23:02:04 248192 -c--a-r- c:\windows\system32\cpnprt2.cid
2013-03-14 22:57:03 94112 -c--a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-03-14 22:56:57 861088 -c--a-w- c:\windows\system32\npDeployJava1.dll
2013-03-14 22:56:57 782240 -c--a-w- c:\windows\system32\deployJava1.dll
2013-03-14 22:56:57 143872 -c--a-w- c:\windows\system32\javacpl.cpl
2013-03-08 08:36:22 293376 -c--a-w- c:\windows\system32\winsrv.dll
2013-03-07 01:28:24 2193408 -c--a-w- c:\windows\system32\ntoskrnl.exe
2013-03-07 00:50:28 2070016 -c--a-w- c:\windows\system32\ntkrnlpa.exe
2013-03-02 02:06:31 916480 -c--a-w- c:\windows\system32\wininet.dll
2013-03-02 02:06:30 43520 -c--a-w- c:\windows\system32\licmgr10.dll
2013-03-02 02:06:30 1469440 -c--a-w- c:\windows\system32\inetcpl.cpl
2013-03-02 01:25:02 1867264 -c--a-w- c:\windows\system32\win32k.sys
2013-03-02 01:08:47 385024 -c--a-w- c:\windows\system32\html.iec
2013-02-27 07:56:51 2067456 -c--a-w- c:\windows\system32\mstscax.dll
2013-02-12 00:32:23 12928 -c--a-w- c:\windows\system32\drivers\usb8023.sys
2013-02-12 00:32:23 12928 -c----w- c:\windows\system32\drivers\usb8023x.sys
.
============= FINISH: 18:40:56.85 ===============

.
==== Installed Programs ======================
.
Adobe Acrobat 4.0
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Shockwave Player 11.6
AiO_Scan_CDA
Amazon MP3 Downloader 1.0.17
Amazon MP3 Uploader
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ASPCA Reminder by We-Care.com v4.1.21.1
AVG SafeGuard toolbar
BlackBerry Desktop Software 7.1
BlackBerry Device Manager 7.0
Bonjour
Catalina Savings Printer
Coupon Printer for Windows
DVD X Copy Platinum 4.0.3
DVD X Rescue
eMule
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Hewlett-Packard ACLM.NET v1.1.0.0
HitmanPro 3.7
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB2779562)
Hotfix for Windows XP (KB942288-v3)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB968730)
HP Photo Creations
HP Photosmart, Officejet and Deskjet 7.0.A
HP Product Detection
InterActual Player
Internet Explorer Toolbar 4.7 by SweetPacks
iTunes
Java 7 Update 17
Java Auto Updater
Java™ 6 Update 31
JavaFX 2.1.1
K-Lite Codec Pack 7.0.0 (Standard)
Malwarebytes Anti-Malware version 1.75.0.1300
Medialink MWN-USB150N
Microsoft .NET Framework 1.0 Hotfix (KB2572066)
Microsoft .NET Framework 1.0 Hotfix (KB2604042)
Microsoft .NET Framework 1.0 Hotfix (KB2656378)
Microsoft .NET Framework 1.0 Hotfix (KB979904)
Microsoft .NET Framework 1.0 Security Update (KB2742607)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2742597)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MSN
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero BurnLite 10
Nero Control Center 10
Nero Core Components 10
Norton PC Checkup
NVIDIA Control Panel 275.33
NVIDIA Drivers
NVIDIA Install Application
NVIDIA nView 135.85
NVIDIA nView Desktop Manager
NVIDIA Update 1.3.5
NVIDIA Update Components
PDFCreator
Plants vs. Zombies
PowerDVD
QFolder
Realtek High Definition Audio Driver
Scan
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB2675157)
Security Update for Windows Internet Explorer 8 (KB2699988)
Security Update for Windows Internet Explorer 8 (KB2797052)
Security Update for Windows Internet Explorer 8 (KB2809289)
Security Update for Windows Internet Explorer 8 (KB2817183)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2685939)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2705219)
Security Update for Windows XP (KB2707511)
Security Update for Windows XP (KB2709162)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2718523)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135)
Security Update for Windows XP (KB2727528)
Security Update for Windows XP (KB2731847)
Security Update for Windows XP (KB2753842-v2)
Security Update for Windows XP (KB2757638)
Security Update for Windows XP (KB2758857)
Security Update for Windows XP (KB2770660)
Security Update for Windows XP (KB2778344)
Security Update for Windows XP (KB2780091)
Security Update for Windows XP (KB2799494)
Security Update for Windows XP (KB2802968)
Security Update for Windows XP (KB2807986)
Security Update for Windows XP (KB2808735)
Security Update for Windows XP (KB2813170)
Security Update for Windows XP (KB2813345)
Security Update for Windows XP (KB2820917)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982665)
SelectionLinks
swMSM
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB2598845)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2492386)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2641690)
Update for Windows XP (KB2661254-v2)
Update for Windows XP (KB2718704)
Update for Windows XP (KB2736233)
Update for Windows XP (KB2749655)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update Rollup 2 for Windows XP Media Center Edition 2005
WebFldrs XP
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Media Center Edition 2005 KB2502898
Windows XP Media Center Edition 2005 KB2619340
Windows XP Media Center Edition 2005 KB2628259
Windows XP Media Center Edition 2005 KB925766
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3
Zylom Games Player Plugin
.
==== End Of File ===========================

Edited by Oh My, 28 May 2013 - 08:40 PM.
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#2 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 37,014 posts
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Posted 28 May 2013 - 08:40 PM

Greetings Whitage and :welcome: to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.

My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.

If you would allow me to call you by your first name I would prefer to do that. :thumbup2:

===================================================

Ground Rules:
  • First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. :)
  • Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.
  • Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.
  • Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems simply stop and tell me about it.
  • When you post your reply, use the Replytopic.jpg button instead.
  • In the upper right hand corner of the topic you will see the Followtopic.jpg button. Click on this then choose Immediate E-Mail notification and then Proceed and you will be sent an email once I have posted a response.
  • If you do not reply to your topic after 5 days we assume it has been abandoned and I will close it.
  • When your computer is clean I will alert you of such. I will also provide for you detailed information about how you can combat future infections.
  • I would like to remind you to make no further changes to your computer unless I direct you to do so.
  • Now let's get started :thumbup2:
===================================================

Now that I am assisting you, you can expect that I will be very responsive to your situation. If you are able, I would request you check this thread at least once per day so that we can try to resolve your issues effectively and efficiently. If you are going to be delayed please be considerate and post that information so that I know you are still with me. Unfortunately, there are many people waiting to be assisted and not enough of us at BleepingComputer to go around. I appreciate your understanding and diligence.

Thank you for your patience thus far. Please run the following programs for me.

===================================================

AdwCleaner by Xplode - Delete Adware

-------------------
  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browser
  • Double click on AdwCleaner.exe, select OK, then Run
  • Click on Delete
  • Confirm each time with OK
  • Your computer will be rebooted automatically. A text file will open after the restart
  • Copy and paste the contents in your reply
  • You can find the logfile at C:\AdwCleaner[S1].txt
===================================================

Junkware Removal Tool by thisisu

-------------------
  • Please download Junkware Removal Tool and save it to your desktop.
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Right-mouse click JRT.exe and select Run as administrator (Windows XP double click the icon)
  • Please allow the program time to run
  • Once completed a Notepad document will open on your desktop
  • Copy and paste the contents in your reply
===================================================

ComboFix Windows XP

--------------------

For a more detailed explanation on running Combofix and the prompts you will be following please see here.

Bleepingcomputer

ForoSpyware

  • Please download ComboFix from one of these locations and save it to your desktop:
    • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
    • Double click on Combofix.exe and follow the prompts.
    • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
    • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
    • Note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista/Windows 7, ComboFix will skip the below Recovery Console pop ups and continue its malware removal procedure.

Query_RC.gif


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
 

RC_successful.gif


Click on Yes, to continue scanning for malware.

Note #1: Often times it may appear as if ComboFix has stopped working. To verify it is still running please do one of the following below. If, based on the below, you have concluded ComboFix has stopped running please stop and advise me.
  • Check your computer clock. If it is still running then so is ComboFix
  • Open Task Manager and select the Applications Tab. If the status of AutoScan is Running, then ComboFix is running
  • Open Task Manager and select the Processes Tab. Under Image Name look for files ending in .3xe. If there are fluctuating numbers under CPU and Mem Usage then ComboFix is running
Note #2: If you receive the following error "Illegal operation attempted on a registery key that has been marked for deletion" please just restart your computer to resolve this issue


If Combofix fails to run properly using the above instructions please attempt the following:
  • Right click on the Combofix icon on your desktop and select Delete
  • Download a new copy but rename it to freshcopy.exe first, then save it to your desktop
  • Now download RKill.exe (or RKill renamed as iExplore.exe if the first one doesn't work properly) and save it to your desktop
  • Restart your computer in Safe Mode
  • Right click on RKill (or iExplore) and select Run as Administrator. If you are using Windows XP simply double click the icon
  • A black DOS screen should flash and disappear. If not, try to launch the program with the second file. If neither works please stop and let me know
  • When RKill is finished running you will be presented with a text file and a copy will be saved on your desktop. Copy and paste the contents of this report in your reply
  • Do not reboot your computer
  • Double click the freshcopy.exe icon (renamed Combofix file)
  • When finished, it will produce a log. Please copy and paste the C:\Combofix.txt log information in your next reply
  • If you disabled your antivirus please enable it again. If you uninstalled it please wait for instructions to reinstall it
===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it. :thumbsup2:
  • AdwCleaner log
  • Junkware log
  • Combofix log
===================================================

AdwCleaner by Xplode - Delete Adware

-------------------
  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browser
  • Double click on AdwCleaner.exe, select OK, then Run
  • Click on Delete
  • Confirm each time with OK
  • Your computer will be rebooted automatically. A text file will open after the restart
  • Copy and paste the contents in your reply
  • You can find the logfile at C:\AdwCleaner[S1].txt
===================================================

Junkware Removal Tool by thisisu

-------------------
  • Please download Junkware Removal Tool and save it to your desktop.
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Right-mouse click JRT.exe and select Run as administrator (Windows XP double click the icon)
  • Please allow the program time to run
  • Once completed a Notepad document will open on your desktop
  • Copy and paste the contents in your reply

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#3 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 37,014 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:08:28 PM

Posted 31 May 2013 - 08:39 PM

Greetings,

===================================================

3 Day Bump

It has been more than 3 days since my last post.
  • Do you still need help with this?
  • If after 48hrs you have not replied to this thread then it will have to be closed.

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#4 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 37,014 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:08:28 PM

Posted 03 June 2013 - 09:25 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."




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