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Infected MBR and possibly ZeroAccess Rootkit


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16 replies to this topic

#1 cessna350boy

cessna350boy

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  • Local time:09:06 AM

Posted 24 May 2013 - 04:44 PM

Hello, I need some help with removal of an infection. I was sent here by Broni for elevated help. I ran the DDS tool and will post the logs. The problem started with unwanted audio on startup. When the computer starts up before any browsers or files are opened music and talking will start. sounds like a news feed. I ran Sypbot S&D and it found a Win32.downloader.gen virus. I ran Adwcleaner and it removed the virus but the audio problem remains. Thanks

 

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16483
Run by Service Counter 1 at 17:30:59 on 2013-05-24
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.1930.529 [GMT -4:00]
.
AV: Norton AntiVirus *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Disabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: Norton AntiVirus *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\System32\spoolsv.exe
c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpHostW.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton AntiVirus\Norton AntiVirus\Engine\20.3.1.22\ccSvcHst.exe
C:\Program Files\Norton Identity Safe\Engine\2013.3.3.19\ccSvcHst.exe
C:\Program Files\Norton AntiVirus\Norton AntiVirus\Engine\20.3.1.22\ccSvcHst.exe
C:\Program Files\Norton Identity Safe\Engine\2013.3.3.19\ccSvcHst.exe
C:\Program Files\PCPitstop\PCPitstopScheduleService.exe
C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\Realtek\Audio\HDA\RtkNGUI.exe
C:\Program Files\Hewlett-Packard\File Sanitizer\coreshredder.exe
C:\Program Files\Hewlett-Packard\Drive Encryption\EpePcMonitor.exe
C:\Program Files\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files\PCPitstop\Info Center\InfoCenter.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe
C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Program Files\hp\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Intel\Intel® Management Engine Components\IMSS\PrivacyIconClient.exe
C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files\Microsoft\BingBar\7.1.391.0\SeaPort.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Spybot - Search & Destroy 2\SDUpdate.exe
C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k HPService
.
============== Pseudo HJT Report ===============
.
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: File Sanitizer for HP ProtectTools: {3134413B-49B4-425C-98A5-893C1F195601} - c:\program files\hewlett-packard\file sanitizer\IEBHO.dll
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy 2\SDHelper.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\norton antivirus\norton antivirus\engine\20.3.1.22\ips\IPSBHO.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Norton Identity Protection: {AB4C7833-A6EC-433f-B9FE-6B14B1A2F836} - c:\program files\norton identity safe\engine\2013.3.3.19\CoIEPlg.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\microsoft\bingbar\7.1.391.0\BingExt.dll
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - c:\program files\hewlett-packard\hp support framework\resources\hpnetworkcheck\HPNetworkCheckPlugin.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Norton Identity Safe Toolbar: {A13C2648-91D4-4bf3-BC6D-0079707C4389} - c:\program files\norton identity safe\engine\2013.3.3.19\CoIEPlg.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [iCloudServices] c:\program files\common files\apple\internet services\iCloudServices.exe
uRun: [ApplePhotoStreams] c:\program files\common files\apple\internet services\ApplePhotoStreams.exe
uRun: [Spybot-S&D Cleaning] "c:\program files\spybot - search & destroy 2\SDCleaner.exe" /autoclean
mRun: [RTHDVCPL] c:\program files\realtek\audio\hda\RtkNGUI.exe -s
mRun: [PDF Complete] c:\program files\pdf complete\pdfsty.exe
mRun: [IMSS] "c:\program files\intel\intel® management engine components\imss\PIconStartup.exe"
mRun: [File Sanitizer] c:\program files\hewlett-packard\file sanitizer\CoreShredder.exe
mRun: [MfeEpePcMonitor] "c:\program files\hewlett-packard\drive encryption\EpePcMonitor.exe"
mRun: [hpsysdrv] c:\program files\hewlett-packard\hp odometer\hpsysdrv.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [Info Center] c:\program files\pcpitstop\info center\InfoCenter.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SDTray] "c:\program files\spybot - search & destroy 2\SDTray.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - c:\program files\hewlett-packard\hp support framework\resources\hpnetworkcheck\NCLauncherFromIE.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy 2\SDHelper.dll
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://utilities.pcpitstop.com/Nirvana/controls/pcmatic.cab
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{933ACECF-8C49-4B01-9ABB-21EC3C4F1407} : DHCPNameServer = 192.168.0.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Notify: DeviceNP - DeviceNP.dll
Notify: igfxcui - igfxdev.dll
SSODL: WebCheck - <orphaned>
LSA: Notification Packages =  DPPassFilter scecli
.
============= SERVICES / DRIVERS ===============
.
R0 MfeEpeOpal;MfeEpeOpal;c:\windows\system32\drivers\MfeEpeOpal.sys [2011-7-21 72136]
R0 MfeEpePc;MfeEpePc;c:\windows\system32\drivers\MfeEpePc.sys [2011-7-21 110152]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nav\1403010.016\SymDS.sys [2013-5-24 367704]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1403010.016\SymEFA.sys [2013-5-24 934488]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_20.3.1.22\definitions\bashdefs\20130515.001\BHDrvx86.sys [2013-5-15 1000024]
R1 ccSet_NAV;Norton AntiVirus Settings Manager;c:\windows\system32\drivers\nav\1403010.016\ccSetx86.sys [2013-5-24 134304]
R1 ccSet_NST;Norton Identity Safe Settings Manager;c:\windows\system32\drivers\nst\7dd03030.013\ccSetx86.sys [2013-5-24 134304]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_20.3.1.22\definitions\ipsdefs\20130523.001\IDSvix86.sys [2013-5-23 386720]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nav\1403010.016\Ironx86.sys [2013-5-24 175264]
R1 SymNetS;Symantec Network Security WFP Driver;c:\windows\system32\drivers\nav\1403010.016\symnets.sys [2013-5-24 338592]
R2 NAV;Norton AntiVirus;c:\program files\norton antivirus\norton antivirus\engine\20.3.1.22\ccSvcHst.exe [2013-5-24 144520]
R2 NCO;Norton Identity Safe;c:\program files\norton identity safe\engine\2013.3.3.19\ccSvcHst.exe [2013-5-24 144520]
R2 PCPitstop Scheduling;PCPitstop Scheduling;c:\program files\pcpitstop\PCPitstopScheduleService.exe [2013-5-13 86216]
R2 regi;regi;c:\windows\system32\drivers\regi.sys [2010-11-16 13880]
R3 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\7.1.391.0\SeaPort.EXE [2012-6-11 240208]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2013-5-24 106656]
R3 HP Support Assistant Service;HP Support Assistant Service;c:\program files\hewlett-packard\hp support framework\HPSA_Service.exe [2012-9-27 86528]
R3 IntcDAud;Intel® Display Audio;c:\windows\system32\drivers\IntcDAud.sys [2012-6-15 280576]
R3 MEI;Intel® Management Engine Interface;c:\windows\system32\drivers\HECI.sys [2012-1-26 41088]
R3 SDUpdateService;Spybot-S&D 2 Updating Service;c:\program files\spybot - search & destroy 2\SDUpdSvc.exe [2013-5-17 1369624]
R3 UNS;Intel® Management and Security Application User Notification Service;c:\program files\intel\intel® management engine components\uns\UNS.exe [2012-1-26 2656280]
S2 BBSvc;BingBar Service;c:\program files\microsoft\bingbar\7.1.391.0\BBSvc.EXE [2012-6-11 193616]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 DAMDrv;DAMDrv;c:\windows\system32\drivers\DAMDrv.sys [2011-8-22 51512]
S3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [2010-11-20 62464]
S3 FLCDLOCK;HP ProtectTools Device Locking / Auditing;c:\windows\system32\flcdlock.exe [2011-9-5 476728]
S3 HPFSService;File Sanitizer for HP ProtectTools;c:\program files\hewlett-packard\file sanitizer\HPFSService.exe [2011-8-26 322048]
S3 Impcd;Impcd;c:\windows\system32\drivers\Impcd.sys [2012-1-26 132480]
S3 Intel® PROSet Monitoring Service;Intel® PROSet Monitoring Service;c:\windows\system32\IPROSetMonitor.exe [2012-1-26 110752]
S3 jhi_service;Intel® Identity Protection Technology Host Interface Service;c:\program files\intel\services\ipt\jhi_service.exe [2011-2-24 212944]
S3 McAfee Endpoint Encryption Agent;McAfee Endpoint Encryption Agent;c:\program files\hewlett-packard\drive encryption\eeagent\MfeEpeHost.exe [2011-7-21 1318912]
S3 pdfcDispatcher;PDF Document Manager;c:\program files\pdf complete\pdfsvc.exe [2012-1-26 1128952]
S3 pmxdrv;pmxdrv;c:\windows\system32\drivers\pmxdrv.sys [2012-1-26 816792]
S3 SDScannerService;Spybot-S&D 2 Scanner Service;c:\program files\spybot - search & destroy 2\SDFSSvc.exe [2013-5-17 1103392]
S3 SDWSCService;Spybot-S&D 2 Security Center Service;c:\program files\spybot - search & destroy 2\SDWSCSvc.exe [2013-5-17 168384]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2010-11-20 52224]
S3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-20 27264]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2012-2-21 1343400]
.
=============== Created Last 30 ================
.
2013-05-24 17:58:13 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-05-24 17:58:13 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-05-24 16:02:47 134304 ----a-r- c:\windows\system32\drivers\nst\7dd03030.013\ccSetx86.sys
2013-05-24 16:02:44 -------- d-----w- c:\windows\system32\drivers\nst\7DD03030.013
2013-05-24 16:02:44 -------- d-----w- c:\windows\system32\drivers\NST
2013-05-24 16:02:43 -------- d-----w- c:\program files\Norton Identity Safe
2013-05-24 16:02:20 142496 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2013-05-24 16:01:47 934488 ----a-r- c:\windows\system32\drivers\nav\1403010.016\SymEFA.sys
2013-05-24 16:01:47 602712 ----a-r- c:\windows\system32\drivers\nav\1403010.016\srtsp.sys
2013-05-24 16:01:47 367704 ----a-r- c:\windows\system32\drivers\nav\1403010.016\SymDS.sys
2013-05-24 16:01:47 338592 ----a-r- c:\windows\system32\drivers\nav\1403010.016\symnets.sys
2013-05-24 16:01:47 32344 ----a-r- c:\windows\system32\drivers\nav\1403010.016\srtspx.sys
2013-05-24 16:01:47 21400 ----a-r- c:\windows\system32\drivers\nav\1403010.016\SymELAM.sys
2013-05-24 16:01:47 175264 ----a-r- c:\windows\system32\drivers\nav\1403010.016\Ironx86.sys
2013-05-24 16:01:47 134304 ----a-r- c:\windows\system32\drivers\nav\1403010.016\ccSetx86.sys
2013-05-24 16:01:38 14818 ----a-r- c:\windows\system32\drivers\nav\1403010.016\SymVTcer.dat
2013-05-24 16:01:34 -------- d-----w- c:\windows\system32\drivers\nav\1403010.016
2013-05-24 16:01:34 -------- d-----w- c:\windows\system32\drivers\NAV
2013-05-24 15:20:27 -------- d-----w- c:\program files\common files\Symantec Shared
2013-05-24 13:49:13 -------- d-----w- c:\program files\Norton AntiVirus
2013-05-24 13:44:45 -------- d-----w- c:\program files\NortonInstaller
2013-05-24 13:13:02 7016152 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{c34d6a72-c411-4195-9c25-ff6730ae6d39}\mpengine.dll
2013-05-22 20:46:25 -------- d-sh--w- C:\$RECYCLE.BIN
2013-05-22 20:41:52 -------- d-----w- c:\users\service counter 1\appdata\local\temp
2013-05-22 20:33:07 98816 ----a-w- c:\windows\sed.exe
2013-05-22 20:33:07 256000 ----a-w- c:\windows\PEV.exe
2013-05-22 20:33:07 208896 ----a-w- c:\windows\MBR.exe
2013-05-17 19:02:18 -------- d-----w- C:\found.000
2013-05-17 16:50:55 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2013-05-17 16:49:46 15224 ----a-w- c:\windows\system32\sdnclean.exe
2013-05-17 16:49:32 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
2013-05-17 12:42:37 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-05-15 12:30:14 40960 ----a-w- c:\windows\system32\wwanprotdim.dll
2013-05-15 12:30:14 2347520 ----a-w- c:\windows\system32\win32k.sys
2013-05-15 12:30:14 186368 ----a-w- c:\windows\system32\wwansvc.dll
2013-05-15 12:30:11 728424 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-05-15 12:30:10 218984 ----a-w- c:\windows\system32\drivers\dxgmms1.sys
2013-05-15 12:30:04 47104 ----a-w- c:\windows\system32\appinfo.dll
2013-05-15 12:30:04 1796096 ----a-w- c:\windows\system32\authui.dll
2013-05-15 12:30:04 101720 ----a-w- c:\windows\system32\consent.exe
2013-05-14 18:28:24 -------- d-----w- c:\users\service counter 1\appdata\roaming\Malwarebytes
2013-05-14 18:27:40 -------- d-----w- c:\programdata\Malwarebytes
2013-05-14 18:26:45 -------- d-----w- c:\users\service counter 1\appdata\local\Programs
2013-05-13 21:51:22 -------- d-----w- c:\users\service counter 1\appdata\local\NPE
2013-05-13 14:10:18 -------- d-----w- c:\program files\iPod
2013-05-13 14:10:17 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2013-05-13 14:10:17 -------- d-----w- c:\program files\iTunes
2013-05-13 14:05:59 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2013-05-13 14:05:59 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2013-05-13 14:05:59 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2013-05-13 14:05:59 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2013-05-13 14:05:59 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2013-05-13 14:05:59 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2013-05-13 14:05:59 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2013-05-13 13:37:03 87696 ----a-w- c:\windows\system32\RtkCoInstII.dll
2013-05-13 13:19:41 -------- d-----w- c:\programdata\PCPitstopDat
2013-05-13 13:13:07 -------- d-----w- c:\programdata\PCPitstop
2013-05-13 13:13:06 -------- d-----w- c:\program files\PCPitstop
2013-05-11 07:51:28 -------- d-----w- c:\program files\GUM489.tmp
.
==================== Find3M  ====================
.
2013-05-17 13:27:48 181086 ----a-w- C:\DUMP6315.tmp
2013-05-14 17:48:30 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-05-14 17:48:30 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-05-10 11:49:03 736 ----a-w- c:\windows\RMTEMP~.EXE
2013-05-02 06:06:08 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-04-13 04:45:16 474624 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2013-04-13 04:45:15 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll
2013-04-12 13:45:29 1211752 ----a-w- c:\windows\system32\drivers\ntfs.sys
2013-04-11 14:22:56 770384 ----a-w- c:\windows\system32\msvcr100.dll
2013-04-11 14:22:56 421200 ----a-w- c:\windows\system32\msvcp100.dll
2013-04-04 22:11:34 1800704 ----a-w- c:\windows\system32\jscript9.dll
2013-04-04 22:02:59 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-04-04 22:02:17 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-04-04 21:58:51 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-04-04 21:57:45 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-03-19 05:04:13 3968856 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-03-19 05:04:10 3913560 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-03-19 04:48:45 38912 ----a-w- c:\windows\system32\csrsrv.dll
2013-03-19 02:49:16 69632 ----a-w- c:\windows\system32\smss.exe
2013-03-08 12:53:23 861088 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-03-08 12:53:23 782240 ----a-w- c:\windows\system32\deployJava1.dll
.
============= FINISH: 17:32:02.35 ===============
 

 

 

 

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 24 May 2013 - 06:04 PM


Hello cessna350boy

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 cessna350boy

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Posted 25 May 2013 - 04:05 PM

Here are the two report logs. The computer is still the same as before and the IE locks up if it is open too long. So I may take a little extra time sometimes to reply because I may have to reboot to get it working again.

 

# AdwCleaner v2.301 - Logfile created 05/25/2013 at 16:49:33
# Updated 16/05/2013 by Xplode
# Operating system : Windows 7 Professional Service Pack 1 (32 bits)
# User : Service Counter 1 - SERVICECOUNTER1
# Boot Mode : Normal
# Running from : C:\Users\Service Counter 1\Downloads\AdwCleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****

***** [Registry] *****

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16483

[OK] Registry is clean.

*************************

AdwCleaner[S1].txt - [4665 octets] - [17/05/2013 17:59:19]
AdwCleaner[S2].txt - [956 octets] - [22/05/2013 10:29:29]
AdwCleaner[S3].txt - [667 octets] - [25/05/2013 16:49:33]

########## EOF - C:\AdwCleaner[S3].txt - [726 octets] ##########

 

 

 

Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Professional x86
Ran by Service Counter 1 on 05/25/2013 at 16:55:18.54
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

 

~~~ Folders

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 05/25/2013 at 16:59:14.23
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 25 May 2013 - 05:16 PM


Hello cessna350boy

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 cessna350boy

cessna350boy
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Posted 27 May 2013 - 02:31 PM

Here is the log from Combofix. The issues are still present. audio starts playing with all browsers and programs closed.

 

ComboFix 13-05-27.02 - Service Counter 1 05/27/2013  15:14:42.3.4 - x86
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.1930.372 [GMT -4:00]
Running from: c:\users\Service Counter 1\Downloads\ComboFix.exe
AV: Norton AntiVirus *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Norton AntiVirus *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Spybot - Search and Destroy *Disabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-04-27 to 2013-05-27  )))))))))))))))))))))))))))))))
.
.
2013-05-27 19:21 . 2013-05-27 19:21 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-05-25 20:55 . 2013-05-25 20:55 -------- d-----w- c:\windows\ERUNT
2013-05-25 20:54 . 2013-05-25 20:54 -------- d-----w- C:\JRT
2013-05-24 17:58 . 2013-05-24 17:58 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-05-24 17:58 . 2013-04-04 18:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-05-24 16:02 . 2013-05-24 16:02 -------- d-----w- c:\windows\system32\drivers\NST
2013-05-24 16:02 . 2013-05-24 16:02 -------- d-----w- c:\program files\Norton Identity Safe
2013-05-24 16:02 . 2013-05-24 16:02 142496 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2013-05-24 16:01 . 2013-05-24 16:01 -------- d-----w- c:\windows\system32\drivers\NAV
2013-05-24 15:20 . 2013-05-24 16:02 -------- d-----w- c:\program files\Common Files\Symantec Shared
2013-05-24 13:49 . 2013-05-24 16:01 -------- d-----w- c:\program files\Norton AntiVirus
2013-05-24 13:44 . 2013-05-24 16:01 -------- d-----w- c:\program files\NortonInstaller
2013-05-24 13:13 . 2013-05-14 05:49 7016152 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{C34D6A72-C411-4195-9C25-FF6730AE6D39}\mpengine.dll
2013-05-22 20:41 . 2013-05-27 19:21 -------- d-----w- c:\users\Service Counter 1\AppData\Local\temp
2013-05-17 19:02 . 2013-05-17 19:02 -------- d-----w- C:\found.000
2013-05-17 16:50 . 2013-05-17 18:08 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2013-05-17 16:49 . 2009-01-25 16:14 15224 ----a-w- c:\windows\system32\sdnclean.exe
2013-05-17 16:49 . 2013-05-17 16:50 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
2013-05-17 12:42 . 2013-05-05 19:12 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-05-15 12:30 . 2013-04-10 03:14 2347520 ----a-w- c:\windows\system32\win32k.sys
2013-05-15 12:30 . 2013-03-19 04:53 186368 ----a-w- c:\windows\system32\wwansvc.dll
2013-05-15 12:30 . 2013-03-19 03:33 40960 ----a-w- c:\windows\system32\wwanprotdim.dll
2013-05-15 12:30 . 2013-04-10 05:18 728424 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-05-15 12:30 . 2013-04-10 05:18 218984 ----a-w- c:\windows\system32\drivers\dxgmms1.sys
2013-05-15 12:30 . 2013-02-27 05:05 101720 ----a-w- c:\windows\system32\consent.exe
2013-05-15 12:30 . 2013-02-27 04:49 1796096 ----a-w- c:\windows\system32\authui.dll
2013-05-15 12:30 . 2013-02-27 04:49 47104 ----a-w- c:\windows\system32\appinfo.dll
2013-05-14 18:28 . 2013-05-14 18:28 -------- d-----w- c:\users\Service Counter 1\AppData\Roaming\Malwarebytes
2013-05-14 18:27 . 2013-05-14 18:27 -------- d-----w- c:\programdata\Malwarebytes
2013-05-14 18:26 . 2013-05-14 18:26 -------- d-----w- c:\users\Service Counter 1\AppData\Local\Programs
2013-05-13 21:51 . 2013-05-17 16:25 -------- d-----w- c:\users\Service Counter 1\AppData\Local\NPE
2013-05-13 14:10 . 2013-05-13 14:10 -------- d-----w- c:\program files\iPod
2013-05-13 14:10 . 2013-05-13 14:10 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2013-05-13 14:10 . 2013-05-13 14:10 -------- d-----w- c:\program files\iTunes
2013-05-13 14:05 . 2013-05-13 14:05 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin7.dll
2013-05-13 14:05 . 2013-05-13 14:05 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin6.dll
2013-05-13 14:05 . 2013-05-13 14:05 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin5.dll
2013-05-13 14:05 . 2013-05-13 14:05 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin4.dll
2013-05-13 14:05 . 2013-05-13 14:05 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin3.dll
2013-05-13 14:05 . 2013-05-13 14:05 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin2.dll
2013-05-13 14:05 . 2013-05-13 14:05 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin.dll
2013-05-13 14:05 . 2013-05-13 14:05 -------- d-----w- c:\program files\QuickTime
2013-05-13 13:37 . 2012-06-21 17:12 68960 ----a-w- c:\windows\system32\SFAPO.dll
2013-05-13 13:36 . 2013-05-13 13:36 -------- d-----w- c:\program files\DIFX
2013-05-13 13:13 . 2013-05-27 18:36 -------- d-----w- c:\programdata\PCPitstop
2013-05-13 13:13 . 2013-05-13 13:13 -------- d-----w- c:\program files\PCPitstop
2013-05-11 07:51 . 2013-05-11 07:51 -------- d-----w- c:\program files\GUM489.tmp
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-05-17 13:27 . 2012-01-27 03:33 181086 ----a-w- C:\DUMP6315.tmp
2013-05-14 17:48 . 2012-03-28 21:25 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-05-14 17:48 . 2012-01-27 03:01 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-05-10 11:49 . 2012-02-22 19:37 736 ----a-w- c:\windows\RMTEMP~.EXE
2013-05-02 06:06 . 2011-02-10 19:41 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-04-13 04:45 . 2013-05-15 12:30 474624 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2013-04-13 04:45 . 2013-05-15 12:30 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll
2013-04-12 13:45 . 2013-04-24 08:20 1211752 ----a-w- c:\windows\system32\drivers\ntfs.sys
2013-04-11 14:22 . 2011-08-16 17:04 770384 ----a-w- c:\windows\system32\msvcr100.dll
2013-04-11 14:22 . 2011-08-16 17:04 421200 ----a-w- c:\windows\system32\msvcp100.dll
2013-03-19 05:04 . 2013-04-10 05:35 3968856 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-03-19 05:04 . 2013-04-10 05:35 3913560 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-03-19 04:48 . 2013-04-10 05:35 38912 ----a-w- c:\windows\system32\csrsrv.dll
2013-03-19 02:49 . 2013-04-10 05:35 69632 ----a-w- c:\windows\system32\smss.exe
2013-03-08 12:53 . 2012-09-12 14:36 782240 ----a-w- c:\windows\system32\deployJava1.dll
2013-03-08 12:53 . 2012-09-12 14:36 861088 ----a-w- c:\windows\system32\npDeployJava1.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"iCloudServices"="c:\program files\Common Files\Apple\Internet Services\iCloudServices.exe" [2013-04-05 59720]
"ApplePhotoStreams"="c:\program files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe" [2013-04-05 59720]
"Spybot-S&D Cleaning"="c:\program files\Spybot - Search & Destroy 2\SDCleaner.exe" [2012-11-13 3713032]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RtkNGUI.exe" [2012-06-21 5708432]
"PDF Complete"="c:\program files\PDF Complete\pdfsty.exe" [2011-05-06 658424]
"IMSS"="c:\program files\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe" [2011-01-17 112152]
"File Sanitizer"="c:\program files\Hewlett-Packard\File Sanitizer\CoreShredder.exe" [2011-08-26 12277248]
"MfeEpePcMonitor"="c:\program files\Hewlett-Packard\Drive Encryption\EpePcMonitor.exe" [2011-07-22 200704]
"hpsysdrv"="c:\program files\hewlett-packard\HP odometer\hpsysdrv.exe" [2008-11-20 62768]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-07-22 150528]
"Info Center"="c:\program files\PCPitstop\Info Center\InfoCenter.exe" [2012-09-01 27328]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-02-20 152392]
"SDTray"="c:\program files\Spybot - Search & Destroy 2\SDTray.exe" [2012-11-13 3825176]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\hp\Digital Imaging\bin\hpqtra08.exe [2009-9-20 270336]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\DeviceNP]
2011-09-05 17:57 75320 ----a-w- c:\windows\System32\DeviceNP.dll
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ    autocheck autochk *\0\0sdnclean.exe
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ    DPPassFilter scecli
.
R0 SMR322;Symantec SMR Utility Service 3.2.2;c:\windows\System32\drivers\SMR322.SYS [x]
R2 BBSvc;BingBar Service;c:\program files\Microsoft\BingBar\7.1.391.0\BBSvc.exe [x]
R3 DAMDrv;DAMDrv;c:\windows\system32\DRIVERS\DAMDrv.sys [x]
R3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [x]
R3 FLCDLOCK;HP ProtectTools Device Locking / Auditing;c:\windows\system32\flcdlock.exe [x]
R3 HPFSService;File Sanitizer for HP ProtectTools;c:\program files\Hewlett-Packard\File Sanitizer\HPFSService.exe [x]
R3 IFCoEMP;IFCoEMP;c:\windows\system32\drivers\ifM52x32.sys [x]
R3 IFCoEVB;IFCoEVB;c:\windows\system32\drivers\ifP52X32.sys [x]
R3 Impcd;Impcd;c:\windows\system32\drivers\Impcd.sys [x]
R3 Intel® PROSet Monitoring Service;Intel® PROSet Monitoring Service;c:\windows\system32\IProsetMonitor.exe [x]
R3 jhi_service;Intel® Identity Protection Technology Host Interface Service;c:\program files\Intel\Services\IPT\jhi_service.exe [x]
R3 McAfee Endpoint Encryption Agent;McAfee Endpoint Encryption Agent;c:\program files\Hewlett-Packard\Drive Encryption\EEAgent\MfeEpeHost.exe [x]
R3 pdfcDispatcher;PDF Document Manager;c:\program files\PDF Complete\pdfsvc.exe [x]
R3 pmxdrv;pmxdrv;c:\windows\system32\drivers\pmxdrv.sys [x]
R3 SDScannerService;Spybot-S&D 2 Scanner Service;c:\program files\Spybot - Search & Destroy 2\SDFSSvc.exe [x]
R3 SDWSCService;Spybot-S&D 2 Security Center Service;c:\program files\Spybot - Search & Destroy 2\SDWSCSvc.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S0 MfeEpeOpal;MfeEpeOpal; [x]
S0 MfeEpePc;MfeEpePc; [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NAV\1403010.016\SYMDS.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NAV\1403010.016\SYMEFA.SYS [x]
S1 BHDrvx86;BHDrvx86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.3.1.22\Definitions\BASHDefs\20130515.001\BHDrvx86.sys [x]
S1 ccSet_NAV;Norton AntiVirus Settings Manager;c:\windows\system32\drivers\NAV\1403010.016\ccSetx86.sys [x]
S1 ccSet_NST;Norton Identity Safe Settings Manager;c:\windows\system32\drivers\NST\7DD03030.013\ccSetx86.sys [x]
S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.3.1.22\Definitions\IPSDefs\20130524.001\IDSvix86.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NAV\1403010.016\Ironx86.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\system32\drivers\NAV\1403010.016\SYMNETS.SYS [x]
S2 NAV;Norton AntiVirus;c:\program files\Norton AntiVirus\Norton AntiVirus\Engine\20.3.1.22\ccSvcHst.exe [x]
S2 NCO;Norton Identity Safe;c:\program files\Norton Identity Safe\Engine\2013.3.3.19\ccSvcHst.exe [x]
S2 PCPitstop Scheduling;PCPitstop Scheduling;c:\program files\PCPitstop\PCPitstopScheduleService.exe [x]
S2 regi;regi;c:\windows\system32\drivers\regi.sys [x]
S3 BBUpdate;BBUpdate;c:\program files\Microsoft\BingBar\7.1.391.0\SeaPort.exe [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 HP Support Assistant Service;HP Support Assistant Service;c:\program files\Hewlett-Packard\HP Support Framework\hpsa_service.exe [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [x]
S3 MEI;Intel® Management Engine Interface;c:\windows\system32\drivers\HECI.sys [x]
S3 SDUpdateService;Spybot-S&D 2 Updating Service;c:\program files\Spybot - Search & Destroy 2\SDUpdSvc.exe [x]
S3 UNS;Intel® Management and Security Application User Notification Service;c:\program files\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ    SSDPSRV upnphost SCardSvr TBS fdrespub AppIDSvc QWAVE wcncsvc Mcx2Svc SensrSvc
GPSvcGroup REG_MULTI_SZ    GPSvc
HPZ12 REG_MULTI_SZ    Pml Driver HPZ12 Net Driver HPZ12
HPService REG_MULTI_SZ    HPSLPSVC
hpdevmgmt REG_MULTI_SZ    hpqcxs08 hpqddsvc
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost  - LocalService
FontCache
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-05-27 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-03-28 17:48]
.
2013-05-10 c:\windows\Tasks\HPCeeScheduleForService Counter 1.job
- c:\program files\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 06:15]
.
2013-05-03 c:\windows\Tasks\HPCeeScheduleForSERVICECOUNTER1$.job
- c:\program files\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 06:15]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 192.168.0.1
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NAV]
"ImagePath"="\"c:\program files\Norton AntiVirus\Norton AntiVirus\Engine\20.3.1.22\ccSvcHst.exe\" /s \"NAV\" /m \"c:\program files\Norton AntiVirus\Norton AntiVirus\Engine\20.3.1.22\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NCO]
"ImagePath"="\"c:\program files\Norton Identity Safe\Engine\2013.3.3.19\ccSvcHst.exe\" /s \"NCO\" /m \"c:\program files\Norton Identity Safe\Engine\2013.3.3.19\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\pdfcDispatcher]
"ImagePath"="c:\program files\PDF Complete\pdfsvc.exe /startedbyscm:66B66708-40E2BE4D-pdfcService"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'lsass.exe'(604)
c:\windows\system32\DPFPApi.DLL
.
Completion time: 2013-05-27  15:24:25
ComboFix-quarantined-files.txt  2013-05-27 19:24
ComboFix2.txt  2013-05-27 19:09
ComboFix3.txt  2013-05-22 20:52
.
Pre-Run: 699,223,150,592 bytes free
Post-Run: 699,249,807,360 bytes free
.
- - End Of File - - 56EED09127A6B353FD58071ACD0779AA
 



#6 gringo_pr

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Posted 27 May 2013 - 05:37 PM


Hello cessna350boy

I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • more than one report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". The one that I need is the larger one. Please copy and paste the contents of that file here.

    Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it

    If the forum still complains about it being to long send me everything that is at the end of the report after where it says

    ==================
    Scan finished
    ==================
and I will see if I want to see the whole report

--RogueKiller--

Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • the scan will make two reports the one I would like to see is called RKreport[2].txt on your Desktop
  • Exit/Close RogueKiller+
send me the reports made from TDSSKiller and Roguekiller and also let me know how the computer is doing at this time.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 cessna350boy

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Posted 28 May 2013 - 02:50 PM

Here is the Roguekiller log.

 

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits version
Started in : Normal mode
User : Service Counter 1 [Admin rights]
Mode : Remove -- Date : 05/28/2013 15:02:08
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 6 ¤¤¤
[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> REPLACED (2)
[HJ] HKLM\[...]\System : EnableLUA (0) -> REPLACED (1)
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> REPLACED (1)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤
SSDT[13] : NtAlertResumeThread @ 0x82F15DA5 -> HOOKED (Unknown @ 0x8824EB90)
SSDT[14] : NtAlertThread @ 0x82E68CC7 -> HOOKED (Unknown @ 0x8824EC70)
SSDT[19] : NtAllocateVirtualMemory @ 0x82E61CBC -> HOOKED (Unknown @ 0x8821B858)
SSDT[22] : NtAlpcConnectPort @ 0x82EAD56E -> HOOKED (Unknown @ 0x87977CE8)
SSDT[43] : NtAssignProcessToJobObject @ 0x82E370BE -> HOOKED (Unknown @ 0x8824E338)
SSDT[74] : NtCreateMutant @ 0x82E4834C -> HOOKED (Unknown @ 0x8824E8E0)
SSDT[86] : NtCreateSymbolicLinkObject @ 0x82E399C6 -> HOOKED (Unknown @ 0x8824E058)
SSDT[87] : NtCreateThread @ 0x82F13FE2 -> HOOKED (Unknown @ 0x8821BCA0)
SSDT[88] : NtCreateThreadEx @ 0x82EA849B -> HOOKED (Unknown @ 0x8824E148)
SSDT[96] : NtDebugActiveProcess @ 0x82EE5EAA -> HOOKED (Unknown @ 0x8824E418)
SSDT[111] : NtDuplicateObject @ 0x82E69761 -> HOOKED (Unknown @ 0x8821B9E8)
SSDT[131] : NtFreeVirtualMemory @ 0x82CF081C -> HOOKED (Unknown @ 0x8821B650)
SSDT[145] : NtImpersonateAnonymousToken @ 0x82E2D962 -> HOOKED (Unknown @ 0x8824E9D0)
SSDT[147] : NtImpersonateThread @ 0x82EB1962 -> HOOKED (Unknown @ 0x8824EAB0)
SSDT[155] : NtLoadDriver @ 0x82DFDC32 -> HOOKED (Unknown @ 0x87975F58)
SSDT[168] : NtMapViewOfSection @ 0x82E7E5F1 -> HOOKED (Unknown @ 0x8821B550)
SSDT[177] : NtOpenEvent @ 0x82E47D48 -> HOOKED (Unknown @ 0x8824E800)
SSDT[190] : NtOpenProcess @ 0x82E49B93 -> HOOKED (Unknown @ 0x8821BB88)
SSDT[191] : NtOpenProcessToken @ 0x82E9C36F -> HOOKED (Unknown @ 0x8821B928)
SSDT[194] : NtOpenSection @ 0x82EA19EB -> HOOKED (Unknown @ 0x8824E640)
SSDT[198] : NtOpenThread @ 0x82E960EE -> HOOKED (Unknown @ 0x8821BAB8)
SSDT[215] : NtProtectVirtualMemory @ 0x82E7A651 -> HOOKED (Unknown @ 0x8824E248)
SSDT[304] : NtResumeThread @ 0x82EA86C2 -> HOOKED (Unknown @ 0x8824ED50)
SSDT[316] : NtSetContextThread @ 0x82F15851 -> HOOKED (Unknown @ 0x8824EFD0)
SSDT[333] : NtSetInformationProcess @ 0x82E70875 -> HOOKED (Unknown @ 0x8821B380)
SSDT[350] : NtSetSystemInformation @ 0x82E8637A -> HOOKED (Unknown @ 0x8824E4F8)
SSDT[366] : NtSuspendProcess @ 0x82F15CDF -> HOOKED (Unknown @ 0x8824E720)
SSDT[367] : NtSuspendThread @ 0x82ECD19B -> HOOKED (Unknown @ 0x8824EE30)
SSDT[370] : NtTerminateProcess @ 0x82E92D86 -> HOOKED (Unknown @ 0x8821BD80)
SSDT[371] : unknown @ 0x82EB069B -> HOOKED (Unknown @ 0x8824EF10)
SSDT[385] : NtUnmapViewOfSection @ 0x82E9C9AA -> HOOKED (Unknown @ 0x8821B470)
SSDT[399] : NtWriteVirtualMemory @ 0x82E97A83 -> HOOKED (Unknown @ 0x8821B740)
S_SSDT[318] : NtUserAttachThreadInput -> HOOKED (Unknown @ 0x878C0080)
S_SSDT[402] : NtUserGetAsyncKeyState -> HOOKED (Unknown @ 0x885A1560)
S_SSDT[434] : NtUserGetKeyboardState -> HOOKED (Unknown @ 0x878A2620)
S_SSDT[436] : NtUserGetKeyState -> HOOKED (Unknown @ 0x872D2120)
S_SSDT[448] : NtUserGetRawInputData -> HOOKED (Unknown @ 0x872CF9D0)
S_SSDT[490] : NtUserMessageCall -> HOOKED (Unknown @ 0x87892DB8)
S_SSDT[508] : NtUserPostMessage -> HOOKED (Unknown @ 0x88598510)
S_SSDT[509] : NtUserPostThreadMessage -> HOOKED (Unknown @ 0x885B4610)
S_SSDT[585] : NtUserSetWindowsHookEx -> HOOKED (Unknown @ 0x885B97B0)
S_SSDT[588] : NtUserSetWinEventHook -> HOOKED (Unknown @ 0x885DF8F8)

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1       localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST9750420AS +++++
--- User ---
[MBR] c28c8200ffc19f094cf0a4dc50652dc4
[BSP] 80b30eb172cf90cdfcb1e9c919cd4415 : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 706889 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 1447915520 | Size: 8413 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_05282013_02d1502.txt >>
RKreport[1]_S_05282013_02d1501.txt ; RKreport[2]_D_05282013_02d1502.txt



#8 cessna350boy

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Posted 28 May 2013 - 03:16 PM

Here is the end of the TDSSKiller log.

 

14:48:22.0960 1172  Scan finished
14:48:22.0960 1172  ============================================================
14:48:22.0976 2128  Detected object count: 11
14:48:22.0976 2128  Actual detected object count: 11
14:54:58.0337 2128  HP Support Assistant Service ( UnsignedFile.Multi.Generic ) - skipped by user
14:54:58.0337 2128  HP Support Assistant Service ( UnsignedFile.Multi.Generic ) - User select action: Skip
14:54:58.0337 2128  HPFSService ( UnsignedFile.Multi.Generic ) - skipped by user
14:54:58.0337 2128  HPFSService ( UnsignedFile.Multi.Generic ) - User select action: Skip
14:54:58.0337 2128  hpqcxs08 ( UnsignedFile.Multi.Generic ) - skipped by user
14:54:58.0337 2128  hpqcxs08 ( UnsignedFile.Multi.Generic ) - User select action: Skip
14:54:58.0337 2128  hpqddsvc ( UnsignedFile.Multi.Generic ) - skipped by user
14:54:58.0337 2128  hpqddsvc ( UnsignedFile.Multi.Generic ) - User select action: Skip
14:54:58.0337 2128  HPSLPSVC ( UnsignedFile.Multi.Generic ) - skipped by user
14:54:58.0337 2128  HPSLPSVC ( UnsignedFile.Multi.Generic ) - User select action: Skip
14:54:58.0337 2128  McAfee Endpoint Encryption Agent ( UnsignedFile.Multi.Generic ) - skipped by user
14:54:58.0337 2128  McAfee Endpoint Encryption Agent ( UnsignedFile.Multi.Generic ) - User select action: Skip
14:54:58.0347 2128  Net Driver HPZ12 ( UnsignedFile.Multi.Generic ) - skipped by user
14:54:58.0347 2128  Net Driver HPZ12 ( UnsignedFile.Multi.Generic ) - User select action: Skip
14:54:58.0347 2128  Pml Driver HPZ12 ( UnsignedFile.Multi.Generic ) - skipped by user
14:54:58.0347 2128  Pml Driver HPZ12 ( UnsignedFile.Multi.Generic ) - User select action: Skip
14:54:58.0347 2128  pmxdrv ( UnsignedFile.Multi.Generic ) - skipped by user
14:54:58.0347 2128  pmxdrv ( UnsignedFile.Multi.Generic ) - User select action: Skip
14:54:58.0347 2128  USBAAPL ( UnsignedFile.Multi.Generic ) - skipped by user
14:54:58.0347 2128  USBAAPL ( UnsignedFile.Multi.Generic ) - User select action: Skip
14:54:58.0732 2128  \Device\Harddisk0\DR0\# - copied to quarantine
14:54:58.0732 2128  \Device\Harddisk0\DR0 - copied to quarantine
14:54:58.0826 2128  \Device\Harddisk0\DR0 ( Rootkit.Boot.Harbinger.a ) - will be cured on reboot
14:54:58.0826 2128  \Device\Harddisk0\DR0 - ok
14:54:59.0403 2128  \Device\Harddisk0\DR0 ( Rootkit.Boot.Harbinger.a ) - User select action: Cure
14:55:29.0115 3200  Deinitialize success
 

 



#9 gringo_pr

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Posted 28 May 2013 - 05:50 PM


Hello cessna350boy

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 cessna350boy

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Posted 29 May 2013 - 09:14 AM

Here is the Combofix log. I didn't have any error messages or problems running the test. The computer seems to be working great. No unwanted audio and the CPU is not running all the time like it was before. Thanks

 

ComboFix 13-05-29.01 - Service Counter 1 05/29/2013   9:54.4.4 - x86
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.1930.974 [GMT -4:00]
Running from: c:\users\Service Counter 1\Desktop\ComboFix.exe
Command switches used :: c:\users\Service Counter 1\Desktop\CFScript.txt
AV: Norton AntiVirus *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Norton AntiVirus *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Spybot - Search and Destroy *Disabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-04-28 to 2013-05-29  )))))))))))))))))))))))))))))))
.
.
2013-05-29 13:58 . 2013-05-29 13:58 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-05-29 12:47 . 2013-03-29 21:10 449481 ----a-w- c:\windows\system32\drivers\RTAIODAT.DAT
2013-05-29 12:47 . 2013-03-30 01:42 2646088 ----a-w- c:\windows\system32\drivers\RTKVHDA.sys
2013-05-29 12:47 . 2013-03-29 22:04 21170176 ----a-w- c:\windows\system32\RCoRes.dat
2013-05-29 12:47 . 2013-03-27 20:57 112200 ----a-w- c:\windows\system32\RtkCoInstII.dll
2013-05-29 12:47 . 2013-03-26 21:06 2536008 ----a-w- c:\windows\system32\RtkPgExt.dll
2013-05-29 12:47 . 2013-03-26 19:40 3237448 ----a-w- c:\windows\system32\RtkAPO.dll
2013-05-29 12:47 . 2013-03-26 18:38 1596488 ----a-w- c:\windows\system32\RTSndMgr.cpl
2013-05-29 12:47 . 2013-02-19 22:52 765000 ----a-w- c:\windows\system32\RtkApoApi.dll
2013-05-29 12:47 . 2013-03-26 21:04 2386464 ----a-w- c:\windows\system32\FMAPO.dll
2013-05-29 12:47 . 2013-03-23 07:43 181960 ----a-w- c:\windows\system32\AERTACap.dll
2013-05-29 12:47 . 2012-06-20 21:26 90624 ----a-w- c:\windows\system32\CONEQMSAPOGUILibrary.dll
2013-05-28 18:54 . 2013-05-28 18:54 -------- d-----w- C:\TDSSKiller_Quarantine
2013-05-25 20:55 . 2013-05-25 20:55 -------- d-----w- c:\windows\ERUNT
2013-05-25 20:54 . 2013-05-25 20:54 -------- d-----w- C:\JRT
2013-05-24 17:58 . 2013-05-24 17:58 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-05-24 17:58 . 2013-04-04 18:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-05-24 16:02 . 2013-05-24 16:02 -------- d-----w- c:\windows\system32\drivers\NST
2013-05-24 16:02 . 2013-05-24 16:02 -------- d-----w- c:\program files\Norton Identity Safe
2013-05-24 16:02 . 2013-05-24 16:02 142496 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2013-05-24 16:01 . 2013-05-24 16:01 -------- d-----w- c:\windows\system32\drivers\NAV
2013-05-24 15:20 . 2013-05-24 16:02 -------- d-----w- c:\program files\Common Files\Symantec Shared
2013-05-24 13:49 . 2013-05-24 16:01 -------- d-----w- c:\program files\Norton AntiVirus
2013-05-24 13:44 . 2013-05-24 16:01 -------- d-----w- c:\program files\NortonInstaller
2013-05-24 13:13 . 2013-05-14 05:49 7016152 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{C34D6A72-C411-4195-9C25-FF6730AE6D39}\mpengine.dll
2013-05-22 20:41 . 2013-05-29 13:58 -------- d-----w- c:\users\Service Counter 1\AppData\Local\temp
2013-05-17 19:02 . 2013-05-17 19:02 -------- d-----w- C:\found.000
2013-05-17 16:50 . 2013-05-29 12:31 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2013-05-17 16:49 . 2009-01-25 16:14 15224 ----a-w- c:\windows\system32\sdnclean.exe
2013-05-17 16:49 . 2013-05-17 16:50 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
2013-05-17 12:42 . 2013-05-05 19:12 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-05-15 12:30 . 2013-04-10 03:14 2347520 ----a-w- c:\windows\system32\win32k.sys
2013-05-15 12:30 . 2013-03-19 04:53 186368 ----a-w- c:\windows\system32\wwansvc.dll
2013-05-15 12:30 . 2013-03-19 03:33 40960 ----a-w- c:\windows\system32\wwanprotdim.dll
2013-05-15 12:30 . 2013-04-10 05:18 728424 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-05-15 12:30 . 2013-04-10 05:18 218984 ----a-w- c:\windows\system32\drivers\dxgmms1.sys
2013-05-15 12:30 . 2013-02-27 05:05 101720 ----a-w- c:\windows\system32\consent.exe
2013-05-15 12:30 . 2013-02-27 04:49 1796096 ----a-w- c:\windows\system32\authui.dll
2013-05-15 12:30 . 2013-02-27 04:49 47104 ----a-w- c:\windows\system32\appinfo.dll
2013-05-14 18:28 . 2013-05-14 18:28 -------- d-----w- c:\users\Service Counter 1\AppData\Roaming\Malwarebytes
2013-05-14 18:27 . 2013-05-14 18:27 -------- d-----w- c:\programdata\Malwarebytes
2013-05-14 18:26 . 2013-05-14 18:26 -------- d-----w- c:\users\Service Counter 1\AppData\Local\Programs
2013-05-13 21:51 . 2013-05-17 16:25 -------- d-----w- c:\users\Service Counter 1\AppData\Local\NPE
2013-05-13 14:10 . 2013-05-13 14:10 -------- d-----w- c:\program files\iPod
2013-05-13 14:10 . 2013-05-13 14:10 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2013-05-13 14:10 . 2013-05-13 14:10 -------- d-----w- c:\program files\iTunes
2013-05-13 14:05 . 2013-05-13 14:05 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin7.dll
2013-05-13 14:05 . 2013-05-13 14:05 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin6.dll
2013-05-13 14:05 . 2013-05-13 14:05 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin5.dll
2013-05-13 14:05 . 2013-05-13 14:05 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin4.dll
2013-05-13 14:05 . 2013-05-13 14:05 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin3.dll
2013-05-13 14:05 . 2013-05-13 14:05 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin2.dll
2013-05-13 14:05 . 2013-05-13 14:05 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin.dll
2013-05-13 14:05 . 2013-05-13 14:05 -------- d-----w- c:\program files\QuickTime
2013-05-13 13:37 . 2012-06-21 17:12 68960 ----a-w- c:\windows\system32\SFAPO.dll
2013-05-13 13:37 . 2012-06-21 17:12 74080 ----a-w- c:\windows\system32\SFCOM.dll
2013-05-13 13:37 . 2012-06-21 17:12 13416 ----a-w- c:\windows\system32\RtkCoLDR.dll
2013-05-13 13:37 . 2012-06-21 17:12 214368 ----a-w- c:\windows\system32\SFNHK.dll
2013-05-13 13:37 . 2012-06-21 17:12 95840 ----a-w- c:\windows\system32\AERTARen.dll
2013-05-13 13:36 . 2013-05-13 13:36 -------- d-----w- c:\program files\DIFX
2013-05-13 13:13 . 2013-05-29 12:51 -------- d-----w- c:\programdata\PCPitstop
2013-05-13 13:13 . 2013-05-13 13:13 -------- d-----w- c:\program files\PCPitstop
2013-05-11 07:51 . 2013-05-11 07:51 -------- d-----w- c:\program files\GUM489.tmp
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-05-17 13:27 . 2012-01-27 03:33 181086 ----a-w- C:\DUMP6315.tmp
2013-05-14 17:48 . 2012-03-28 21:25 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-05-14 17:48 . 2012-01-27 03:01 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-05-10 11:49 . 2012-02-22 19:37 736 ----a-w- c:\windows\RMTEMP~.EXE
2013-05-02 06:06 . 2011-02-10 19:41 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-04-13 04:45 . 2013-05-15 12:30 474624 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2013-04-13 04:45 . 2013-05-15 12:30 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll
2013-04-12 13:45 . 2013-04-24 08:20 1211752 ----a-w- c:\windows\system32\drivers\ntfs.sys
2013-04-11 14:22 . 2011-08-16 17:04 770384 ----a-w- c:\windows\system32\msvcr100.dll
2013-04-11 14:22 . 2011-08-16 17:04 421200 ----a-w- c:\windows\system32\msvcp100.dll
2013-03-19 05:04 . 2013-04-10 05:35 3968856 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-03-19 05:04 . 2013-04-10 05:35 3913560 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-03-19 04:48 . 2013-04-10 05:35 38912 ----a-w- c:\windows\system32\csrsrv.dll
2013-03-19 02:49 . 2013-04-10 05:35 69632 ----a-w- c:\windows\system32\smss.exe
2013-03-08 12:53 . 2012-09-12 14:36 782240 ----a-w- c:\windows\system32\deployJava1.dll
2013-03-08 12:53 . 2012-09-12 14:36 861088 ----a-w- c:\windows\system32\npDeployJava1.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"iCloudServices"="c:\program files\Common Files\Apple\Internet Services\iCloudServices.exe" [2013-04-05 59720]
"ApplePhotoStreams"="c:\program files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe" [2013-04-05 59720]
"Spybot-S&D Cleaning"="c:\program files\Spybot - Search & Destroy 2\SDCleaner.exe" [2012-11-13 3713032]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RtkNGUI.exe" [2013-03-29 6310984]
"PDF Complete"="c:\program files\PDF Complete\pdfsty.exe" [2011-05-06 658424]
"IMSS"="c:\program files\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe" [2011-01-17 112152]
"File Sanitizer"="c:\program files\Hewlett-Packard\File Sanitizer\CoreShredder.exe" [2011-08-26 12277248]
"MfeEpePcMonitor"="c:\program files\Hewlett-Packard\Drive Encryption\EpePcMonitor.exe" [2011-07-22 200704]
"hpsysdrv"="c:\program files\hewlett-packard\HP odometer\hpsysdrv.exe" [2008-11-20 62768]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-07-22 150528]
"Info Center"="c:\program files\PCPitstop\Info Center\InfoCenter.exe" [2012-09-01 27328]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-02-20 152392]
"SDTray"="c:\program files\Spybot - Search & Destroy 2\SDTray.exe" [2012-11-13 3825176]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\hp\Digital Imaging\bin\hpqtra08.exe [2009-9-20 270336]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\DeviceNP]
2011-09-05 17:57 75320 ----a-w- c:\windows\System32\DeviceNP.dll
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ    autocheck autochk *\0\0sdnclean.exe
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ    DPPassFilter scecli
.
R0 SMR322;Symantec SMR Utility Service 3.2.2;c:\windows\System32\drivers\SMR322.SYS [x]
R2 BBSvc;BingBar Service;c:\program files\Microsoft\BingBar\7.1.391.0\BBSvc.exe [x]
R3 DAMDrv;DAMDrv;c:\windows\system32\DRIVERS\DAMDrv.sys [x]
R3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [x]
R3 FLCDLOCK;HP ProtectTools Device Locking / Auditing;c:\windows\system32\flcdlock.exe [x]
R3 HPFSService;File Sanitizer for HP ProtectTools;c:\program files\Hewlett-Packard\File Sanitizer\HPFSService.exe [x]
R3 IFCoEMP;IFCoEMP;c:\windows\system32\drivers\ifM52x32.sys [x]
R3 IFCoEVB;IFCoEVB;c:\windows\system32\drivers\ifP52X32.sys [x]
R3 Impcd;Impcd;c:\windows\system32\drivers\Impcd.sys [x]
R3 Intel® PROSet Monitoring Service;Intel® PROSet Monitoring Service;c:\windows\system32\IProsetMonitor.exe [x]
R3 jhi_service;Intel® Identity Protection Technology Host Interface Service;c:\program files\Intel\Services\IPT\jhi_service.exe [x]
R3 McAfee Endpoint Encryption Agent;McAfee Endpoint Encryption Agent;c:\program files\Hewlett-Packard\Drive Encryption\EEAgent\MfeEpeHost.exe [x]
R3 pdfcDispatcher;PDF Document Manager;c:\program files\PDF Complete\pdfsvc.exe [x]
R3 pmxdrv;pmxdrv;c:\windows\system32\drivers\pmxdrv.sys [x]
R3 SDScannerService;Spybot-S&D 2 Scanner Service;c:\program files\Spybot - Search & Destroy 2\SDFSSvc.exe [x]
R3 SDWSCService;Spybot-S&D 2 Security Center Service;c:\program files\Spybot - Search & Destroy 2\SDWSCSvc.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S0 MfeEpeOpal;MfeEpeOpal; [x]
S0 MfeEpePc;MfeEpePc; [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NAV\1403010.016\SYMDS.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NAV\1403010.016\SYMEFA.SYS [x]
S1 BHDrvx86;BHDrvx86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.3.1.22\Definitions\BASHDefs\20130515.001\BHDrvx86.sys [x]
S1 ccSet_NAV;Norton AntiVirus Settings Manager;c:\windows\system32\drivers\NAV\1403010.016\ccSetx86.sys [x]
S1 ccSet_NST;Norton Identity Safe Settings Manager;c:\windows\system32\drivers\NST\7DD03030.013\ccSetx86.sys [x]
S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.3.1.22\Definitions\IPSDefs\20130528.001\IDSvix86.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NAV\1403010.016\Ironx86.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\system32\drivers\NAV\1403010.016\SYMNETS.SYS [x]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSrv.EXE [x]
S2 NAV;Norton AntiVirus;c:\program files\Norton AntiVirus\Norton AntiVirus\Engine\20.3.1.22\ccSvcHst.exe [x]
S2 NCO;Norton Identity Safe;c:\program files\Norton Identity Safe\Engine\2013.3.3.19\ccSvcHst.exe [x]
S2 PCPitstop Scheduling;PCPitstop Scheduling;c:\program files\PCPitstop\PCPitstopScheduleService.exe [x]
S2 regi;regi;c:\windows\system32\drivers\regi.sys [x]
S2 RtkAudioService;Realtek Audio Service;c:\program files\Realtek\Audio\HDA\RtkAudioService.exe [x]
S3 BBUpdate;BBUpdate;c:\program files\Microsoft\BingBar\7.1.391.0\SeaPort.exe [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 HP Support Assistant Service;HP Support Assistant Service;c:\program files\Hewlett-Packard\HP Support Framework\hpsa_service.exe [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [x]
S3 MEI;Intel® Management Engine Interface;c:\windows\system32\drivers\HECI.sys [x]
S3 SDUpdateService;Spybot-S&D 2 Updating Service;c:\program files\Spybot - Search & Destroy 2\SDUpdSvc.exe [x]
S3 UNS;Intel® Management and Security Application User Notification Service;c:\program files\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ    SSDPSRV upnphost SCardSvr TBS fdrespub AppIDSvc QWAVE wcncsvc Mcx2Svc SensrSvc
GPSvcGroup REG_MULTI_SZ    GPSvc
HPZ12 REG_MULTI_SZ    Pml Driver HPZ12 Net Driver HPZ12
HPService REG_MULTI_SZ    HPSLPSVC
hpdevmgmt REG_MULTI_SZ    hpqcxs08 hpqddsvc
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost  - LocalService
FontCache
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-05-29 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-03-28 17:48]
.
2013-05-10 c:\windows\Tasks\HPCeeScheduleForService Counter 1.job
- c:\program files\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 06:15]
.
2013-05-03 c:\windows\Tasks\HPCeeScheduleForSERVICECOUNTER1$.job
- c:\program files\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 06:15]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 192.168.0.1
.
- - - - ORPHANS REMOVED - - - -
.
SafeBoot-28226075.sys
SafeBoot-62335579.sys
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NAV]
"ImagePath"="\"c:\program files\Norton AntiVirus\Norton AntiVirus\Engine\20.3.1.22\ccSvcHst.exe\" /s \"NAV\" /m \"c:\program files\Norton AntiVirus\Norton AntiVirus\Engine\20.3.1.22\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NCO]
"ImagePath"="\"c:\program files\Norton Identity Safe\Engine\2013.3.3.19\ccSvcHst.exe\" /s \"NCO\" /m \"c:\program files\Norton Identity Safe\Engine\2013.3.3.19\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\pdfcDispatcher]
"ImagePath"="c:\program files\PDF Complete\pdfsvc.exe /startedbyscm:66B66708-40E2BE4D-pdfcService"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'lsass.exe'(620)
c:\windows\system32\DPFPApi.DLL
.
Completion time: 2013-05-29  09:59:53
ComboFix-quarantined-files.txt  2013-05-29 13:59
ComboFix2.txt  2013-05-27 19:24
ComboFix3.txt  2013-05-27 19:09
ComboFix4.txt  2013-05-22 20:52
.
Pre-Run: 700,693,753,856 bytes free
Post-Run: 700,634,038,272 bytes free
.
- - End Of File - - 61073B4EE1D643B5993B74819DA13257
 



#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:06 AM

Posted 29 May 2013 - 12:29 PM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 cessna350boy

cessna350boy
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:09:06 AM

Posted 03 June 2013 - 03:02 PM

Sorry for the delay. I was out of town for the weekend. Here is the MBAM log and also the Hijackthis report. I didn't get the ccleaner run yet. No problems with running the scans and the computer is works fine.

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:26:15 PM, on 06/03/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16483)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Program Files\Norton AntiVirus\Norton AntiVirus\Engine\20.3.1.22\ccSvcHst.exe
C:\Program Files\Realtek\Audio\HDA\RtkNGUI.exe
C:\Program Files\Hewlett-Packard\File Sanitizer\coreshredder.exe
C:\Program Files\Hewlett-Packard\Drive Encryption\EpePcMonitor.exe
C:\Program Files\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files\PCPitstop\Info Center\InfoCenter.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe
C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Users\Service Counter 1\AppData\Roaming\SearchProtect\bin\cltmng.exe
C:\Program Files\hp\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Norton Identity Safe\Engine\2013.3.3.19\ccSvcHst.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Program Files\Intel\Intel® Management Engine Components\IMSS\PrivacyIconClient.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Service Counter 1\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPCOM/19
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPCOM/19
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: BHO_Startup - {3134413B-49B4-425C-98A5-893C1F195601} - c:\Program Files\Hewlett-Packard\File Sanitizer\IEBHO.dll
O2 - BHO: LessTabs - {3178A392-8963-471E-B7A2-969CB58D6496} - C:\Program Files\LessTabs\IE32\LessTabsClientIE.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy 2\SDHelper.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Norton AntiVirus\Engine\20.3.1.22\IPS\IPSBHO.DLL
O2 - BHO: DefaultTabBHO - {7F6AFBF1-E065-4627-A2FD-810366367D01} - C:\Users\Service Counter 1\AppData\Roaming\DefaultTab\DefaultTab\DefaultTabBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Norton Identity Protection - {AB4C7833-A6EC-433f-B9FE-6B14B1A2F836} - C:\Program Files\Norton Identity Safe\Engine\2013.3.3.19\coIEPlg.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\Microsoft\BingBar\7.1.391.0\BingExt.dll
O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\7.1.391.0\BingExt.dll" (file missing)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Norton Identity Safe Toolbar - {A13C2648-91D4-4bf3-BC6D-0079707C4389} - C:\Program Files\Norton Identity Safe\Engine\2013.3.3.19\coIEPlg.dll
O4 - HKLM\..\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI.exe -s
O4 - HKLM\..\Run: [PDF Complete] C:\Program Files\PDF Complete\pdfsty.exe
O4 - HKLM\..\Run: [IMSS] "C:\Program Files\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe"
O4 - HKLM\..\Run: [File Sanitizer] c:\Program Files\Hewlett-Packard\File Sanitizer\CoreShredder.exe
O4 - HKLM\..\Run: [MfeEpePcMonitor] "C:\Program Files\Hewlett-Packard\Drive Encryption\EpePcMonitor.exe"
O4 - HKLM\..\Run: [hpsysdrv] c:\program files\hewlett-packard\HP odometer\hpsysdrv.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [Info Center] C:\Program Files\PCPitstop\Info Center\InfoCenter.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe"
O4 - HKLM\..\Run: [SearchProtectAll] C:\Program Files\SearchProtect\bin\cltmng.exe
O4 - HKCU\..\Run: [iCloudServices] C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe
O4 - HKCU\..\Run: [ApplePhotoStreams] C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
O4 - HKCU\..\Run: [Spybot-S&D Cleaning] "C:\Program Files\Spybot - Search & Destroy 2\SDCleaner.exe" /autoclean
O4 - HKCU\..\Run: [SearchProtect] C:\Users\Service Counter 1\AppData\Roaming\SearchProtect\bin\cltmng.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\hp\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: @C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy 2\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy 2\SDHelper.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://utilities.pcpitstop.com/Nirvana/controls/pcmatic.cab
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O20 - Winlogon Notify: DeviceNP - DeviceNP.dll (file missing)
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSrv.EXE
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Search Protect by Conduit Updater (CltMngSvc) - Conduit - C:\Program Files\SearchProtect\bin\CltMngSvc.exe
O23 - Service: Intel® Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\system32\IntelCpHeciSvc.exe
O23 - Service: DefaultTabSearch - Unknown owner - C:\Program Files\DefaultTab\DefaultTabSearch.exe
O23 - Service: DefaultTabUpdate - Unknown owner - C:\Users\Service Counter 1\AppData\Roaming\DefaultTab\DefaultTab\DTUpdate.exe
O23 - Service: @c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpHostW.exe,-128 (DpHost) - DigitalPersona, Inc. - c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpHostW.exe
O23 - Service: HP ProtectTools Device Locking / Auditing (FLCDLOCK) - Hewlett-Packard Company - c:\Windows\system32\flcdlock.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Support Framework\hpsa_service.exe
O23 - Service: File Sanitizer for HP ProtectTools (HPFSService) - Hewlett-Packard - c:\Program Files\Hewlett-Packard\File Sanitizer\HPFSService.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: Intel® PROSet Monitoring Service - Intel Corporation - C:\Windows\system32\IProsetMonitor.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Intel® Identity Protection Technology Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files\Intel\Services\IPT\jhi_service.exe
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: McAfee Endpoint Encryption Agent - Unknown owner - C:\Program Files\Hewlett-Packard\Drive Encryption\EEAgent\MfeEpeHost.exe
O23 - Service: Norton AntiVirus (NAV) - Symantec Corporation - C:\Program Files\Norton AntiVirus\Norton AntiVirus\Engine\20.3.1.22\ccSvcHst.exe
O23 - Service: Norton Identity Safe (NCO) - Symantec Corporation - C:\Program Files\Norton Identity Safe\Engine\2013.3.3.19\ccSvcHst.exe
O23 - Service: PCPitstop Scheduling - PC Pitstop LLC - C:\Program Files\PCPitstop\PCPitstopScheduleService.exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc.exe
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: Realtek Audio Service (RtkAudioService) - Realtek Semiconductor - C:\Program Files\Realtek\Audio\HDA\RtkAudioService.exe
O23 - Service: Spybot-S&D 2 Scanner Service (SDScannerService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDFSSvc.exe
O23 - Service: Spybot-S&D 2 Updating Service (SDUpdateService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe
O23 - Service: Spybot-S&D 2 Security Center Service (SDWSCService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDWSCSvc.exe
O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe

--
End of file - 12571 bytes

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.06.03.07

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 9.0.8112.16421
Service Counter 1 :: SERVICECOUNTER1 [administrator]

06/03/2013 2:06:04 PM
mbam-log-2013-06-03 (14-06-04).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 228331
Time elapsed: 7 minute(s), 17 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 6
HKCR\CLSID\{67BD9EEB-AA06-4329-A940-D250019300C9} (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCR\TypeLib\{A0EE0278-2986-4E5A-884E-A3BF0357E476} (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCR\Interface\{9EDC0C90-2B5B-4512-953E-35767BAD5C67} (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{99C91FC5-DB5B-4AA0-BB70-5D89C5A4DF96} (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCR\Updater.AmiUpd.1 (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCR\Updater.AmiUpd (PUP.Software.Updater) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 2
C:\Users\Service Counter 1\AppData\Local\SwvUpdater\Updater.exe (PUP.Software.Updater) -> Quarantined and deleted successfully.
C:\Windows\Tasks\AmiUpdXp.job (PUP.Software.Updater) -> Quarantined and deleted successfully.

(end)



#13 cessna350boy

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Posted 03 June 2013 - 03:13 PM

I just finished running the ccleaner and it ran fine. Thanks



#14 gringo_pr

gringo_pr

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Posted 03 June 2013 - 09:48 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • cessna350boy

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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#15 cessna350boy

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Posted 05 June 2013 - 05:48 PM

Here is the log from the ESET scan.

 

C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\MBR_0_infected.mbam Win32/Olmarik.AYX trojan
C:\Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware\MBR_0_infected.mbam Win32/Olmarik.AYX trojan
 

 






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