Hello everyone. I apologize for not being an active user, but I always read the forums whenever a problem arises. However, I'm very confused at this point and was hoping to receive some help. This is a lenghty description, so I apologize in advance. I'll have a "too long, didn't read" at the bottom lol.
On my Windows 7 laptop, I use IE9. Now whenever I visit www.gamefaqs.com, (which I've been going to for years, a legit site about gaming) there will be times as I browse through that I all of a sudden have a new window opening attempting to navigate somewhere. However, my anti-virus, Norton Internet Security 2013, apparently blocks it as the windows always show "Navigation Canceled." But I wondered why do these windows come up sometimes, (and it's only on gamefaqs).
The URL of the blocked windows begin with "cm.g.doubleclick.net" and gives off more random characters. Curious, I looked it up. So the cm.g.doubleclick.net has a positve review from Norton Safe Web and Webutaion, (which shows rating from Norton, MyWOT, etc.) however reviews from users on Norton Safe Web says it's a spam site which makes sense. However, I came across two things researching this.
The first is that "cm.g.doubleclick.net" is a Google thing that they do something with IE9 to where they get ads in and it's a cookie matcher, (hence the cm) to match your browsing and what not. Ok, seems like nothing I can do since it's an IE9 issue? On another laptop which uses XP and IE8 there is no problems. However, I used a Desktop with Vista and IE9 on it, went on GFAQs to see if I get any pop ups and nothing.
The second thing I read about cm.g.doubleclick.net is that it's spyware which also makes sense. But my Norton never stopped it. I read that Spybot can remove this and after looking up Spybot, stupid ol' me downloads it and uses it. Well it was a legit download and it didn't find anything, but I feel dumb for using it, (now more research I did says Spybot isn't good at all).
Norton Internet scan finds nothing, did a Norton Power Eraser and it found nothing, and I used a tool from symantec, (http://www.symantec.com/security_response/writeup.jsp?docid=2008-091809-0911-99) to also scan the rootkit and it found nothing...so what is cm.g.doubleclik.net?
Also, would a System Restore remove Spybot? I did it, but I noticed that there's still a folder under Program Files called Spybot Search and Destroy 2 and it has files within it. If I deleted this folder would Spybot be completely removed? I don't see it under "Uninstall Program," I don't have an .exe file, and I checked the registry for "spybot" keywords and it found nothing. Seems like it's just this folder, but I'm not sure. If that folder remained after a System Restore, I wouldn't be surprised to have others. This folder contains the files Spybot uses to check for malware, so I'm kind of upset I have these files on my computer now.
I'd appreciate any help.
-What is cm.g.doubleclick.net, (cookie matcher Google uses in IE9 or spyware/malware)
-how do I get rid of it, (Norton Internet Security, Norton Power Eraser, Symantec Rootkit scan, Spybot finds nothing)
-it only happens on gamefaqs.com, (a legit site I've used for years)
-and how do I make sure Spybot is completely removed, (did a System Restore instead of "Unintsall Program" and now under "Uninstall" there is no Spybot, registery had no Spybot keywords, but there is a folder under Program Files names Spybot with the files it uses in it)
-I'd appreciate any help