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Win32.downloader infection


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9 replies to this topic

#1 cessna350boy

cessna350boy

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Posted 24 May 2013 - 09:17 AM

I have a computer that seems to have some issues yet from a virus. The computer was sluggish and it will start playing audio after startup. Sounds like a news feed or similar. The computer is Windows 7 and I have Norton Antivirus installed but it didn't find any virus. I also ran Malwarebytes and Spybot S&D. The Spybot found an infection called Win32.downloader.gen and it said it removed it but on the next scan it was back. I searched the forums here at bleeping computers and found some advice to run Adwcleaner to remove this virus. I ran the cleaner and now the virus is gone but the audio feed still plays after startup. Spybot doesn't find anything noteworthy anymore and the computer is somewhat faster but there must be something still sticking in there from the infection. Any help is appreciated. Thanks



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#2 Broni

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Posted 24 May 2013 - 11:16 AM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 cessna350boy

cessna350boy
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  • Local time:04:24 PM

Posted 24 May 2013 - 11:51 AM

Here are the logs from the first three tests.

 

 Results of screen317's Security Check version 0.99.64 
Windows 7 Service Pack 1 x86 (UAC is disabled!) 
Internet Explorer 10 
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled! 
Norton AntiVirus  
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Spybot - Search & Destroy
````````Process Check: objlist.exe by Laurent```````` 
Norton ccSvcHst.exe
Spybot Teatimer.exe is disabled!
Norton AntiVirus Norton AntiVirus Engine 20.3.1.22\ccSvcHst.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 7%
````````````````````End of Log``````````````````````
 

 

Farbar Service Scanner Version: 14-04-2013
Ran by Service Counter 1 (administrator) on 24-05-2013 at 12:41:58
Running from "C:\Users\Service Counter 1\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\OCURWRXB"
Windows 7 Professional Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\ipnathlp.dll => MD5 is legit
C:\Windows\system32\iphlpsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit

**** End of log ****

 

 

Error: (05/22/2013 11:30:11 AM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x8c0d657f
Faulting process id: 0x40c
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (05/22/2013 09:46:53 AM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: MSHTML.dll, version: 9.0.8112.16484, time stamp: 0x5186b207
Exception code: 0xc0000005
Fault offset: 0x001d9142
Faulting process id: 0x3fc
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (05/20/2013 02:31:37 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xefc1c66c
Faulting process id: 0x1b00
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (05/20/2013 01:18:07 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: ieframe.dll, version: 9.0.8112.16483, time stamp: 0x515df9fa
Exception code: 0xc0000005
Fault offset: 0x0019d1a2
Faulting process id: 0x3fc
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (05/20/2013 11:20:19 AM) (Source: Application Error) (User: )
Description: Faulting application name: mbam.exe, version: 1.75.0.1, time stamp: 0x511f8eb2
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83b16
Exception code: 0xe06d7363
Fault offset: 0x0000812f
Faulting process id: 0x2754
Faulting application start time: 0xmbam.exe0
Faulting application path: mbam.exe1
Faulting module path: mbam.exe2
Report Id: mbam.exe3

System errors:
=============
Error: (05/24/2013 00:31:07 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Multimedia Class Scheduler service, but this action failed with the following error:
%%1056

Error: (05/24/2013 00:31:07 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error:
%%1056

Error: (05/24/2013 00:31:06 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Computer Browser service, but this action failed with the following error:
%%1056

Error: (05/24/2013 00:30:06 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error:
%%1056

Error: (05/24/2013 00:29:07 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (05/24/2013 00:29:07 PM) (Source: Service Control Manager) (User: )
Description: The Windows Management Instrumentation service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (05/24/2013 00:29:07 PM) (Source: Service Control Manager) (User: )
Description: The Themes service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (05/24/2013 00:29:07 PM) (Source: Service Control Manager) (User: )
Description: The Shell Hardware Detection service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (05/24/2013 00:29:07 PM) (Source: Service Control Manager) (User: )
Description: The System Event Notification Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (05/24/2013 00:29:07 PM) (Source: Service Control Manager) (User: )
Description: The Secondary Logon service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Microsoft Office Sessions:
=========================
Error: (05/24/2013 00:28:47 PM) (Source: Application Error)(User: )
Description: svchost.exe6.1.7600.163854a5bc100MSHTML.dll9.0.8112.164845186b207c0000005001d91423dc01ce5897c70d14b9C:\Windows\system32\svchost.exeC:\Windows\system32\MSHTML.dll01bb1020-c48f-11e2-ad08-9c8e99d196d9

Error: (05/24/2013 09:42:43 AM) (Source: Application Error)(User: )
Description: svchost.exe6.1.7600.163854a5bc100MSHTML.dll9.0.8112.164845186b207c0000005001d914212b801ce587fcfc2597aC:\Windows\system32\svchost.exeC:\Windows\system32\MSHTML.dllcf16e578-c477-11e2-a5ff-9c8e99d196d9

Error: (05/22/2013 05:08:08 PM) (Source: Application Error)(User: )
Description: svchost.exe6.1.7600.163854a5bc100MSHTML.dll9.0.8112.164845186b207c0000005001d91423e401ce572d561ed206C:\Windows\system32\svchost.exeC:\Windows\system32\MSHTML.dllb381c4fe-c323-11e2-a2fc-9c8e99d196d9

Error: (05/22/2013 02:59:41 PM) (Source: Application Error)(User: )
Description: svchost.exe6.1.7600.163854a5bc100unknown0.0.0.000000000c000000501895218186801ce571c365d3173C:\Windows\system32\svchost.exeunknownc18b0969-c311-11e2-b00e-9c8e99d196d9

Error: (05/22/2013 02:18:48 PM) (Source: Application Error)(User: )
Description: svchost.exe6.1.7600.163854a5bc100unknown0.0.0.000000000c0000005aba266b940001ce57152c389c30C:\Windows\system32\svchost.exeunknown0b7e2bd7-c30c-11e2-b00e-9c8e99d196d9

Error: (05/22/2013 11:30:11 AM) (Source: Application Error)(User: )
Description: svchost.exe6.1.7600.163854a5bc100unknown0.0.0.000000000c00000058c0d657f40c01ce56fac21b3c19C:\Windows\system32\svchost.exeunknown7d5821bf-c2f4-11e2-992d-9c8e99d196d9

Error: (05/22/2013 09:46:53 AM) (Source: Application Error)(User: )
Description: svchost.exe6.1.7600.163854a5bc100MSHTML.dll9.0.8112.164845186b207c0000005001d91423fc01ce56ee4c84a25aC:\Windows\system32\svchost.exeC:\Windows\system32\MSHTML.dll0f0c58e8-c2e6-11e2-97a4-9c8e99d196d9

Error: (05/20/2013 02:31:37 PM) (Source: Application Error)(User: )
Description: svchost.exe6.1.7600.163854a5bc100unknown0.0.0.000000000c0000005efc1c66c1b0001ce557f26377b5dC:\Windows\system32\svchost.exeunknown8113482e-c17b-11e2-923f-9c8e99d196d9

Error: (05/20/2013 01:18:07 PM) (Source: Application Error)(User: )
Description: svchost.exe6.1.7600.163854a5bc100ieframe.dll9.0.8112.16483515df9fac00000050019d1a23fc01ce556ea2e6a9e5C:\Windows\system32\svchost.exeC:\Windows\System32\ieframe.dll3c5b9531-c171-11e2-923f-9c8e99d196d9

Error: (05/20/2013 11:20:19 AM) (Source: Application Error)(User: )
Description: mbam.exe1.75.0.1511f8eb2KERNELBASE.dll6.1.7601.1801550b83b16e06d73630000812f275401ce5560ee14bef6C:\Program Files\Malwarebytes' Anti-Malware\mbam.exeC:\Windows\system32\KERNELBASE.dllc7790dad-c160-11e2-8980-9c8e99d196d9

CodeIntegrity Errors:
===================================
  Date: 2013-05-24 12:00:30.305
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-24 09:06:53.294
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-22 16:46:01.868
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-22 15:08:24.589
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-22 14:43:44.336
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-22 13:52:58.534
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-22 11:44:49.808
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-22 10:43:50.063
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-22 10:35:48.313
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-22 09:14:52.674
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

=========================== Installed Programs ============================

32 Bit HP CIO Components Installer (Version: 7.1.8)
6300 (Version: 130.0.365.000)
6300_Help (Version: 82.0.242.000)
6300Trb (Version: 82.0.242.000)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.202)
AIO_CDB_ProductContext (Version: 130.0.365.000)
AIO_CDB_Software (Version: 130.0.365.000)
AIO_Scan (Version: 130.0.421.000)
Amazon MP3 Downloader 1.0.17 (Version: 1.0.17)
Apple Application Support (Version: 2.3.3)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
Bing Bar (Version: 7.1.391.0)
Bonjour (Version: 3.0.0.10)
BufferChm (Version: 130.0.331.000)
Copy (Version: 130.0.428.000)
Corel WinDVD (Version: 10.0.5.835)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Destinations (Version: 130.0.0.0)
Device Access Manager for HP ProtectTools (Version: 6.1.0.1)
DeviceDiscovery (Version: 130.0.465.000)
DirectX for Managed Code Update (Summer 2004) (Version: 9.02.2904)
DocProc (Version: 13.0.0.0)
Drive Encryption For HP ProtectTools (Version: 6.0.82.26444)
Fax (Version: 130.0.418.000)
File Sanitizer For HP ProtectTools (Version: 6.0.0.15)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3607.2246)
Google Update Helper (Version: 1.3.21.145)
GPBaseService2 (Version: 130.0.371.000)
Hewlett-Packard ACLM.NET v1.2.1.1 (Version: 1.00.0000)
HP Auto (Version: 1.0.12494.3472)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Customer Participation Program 13.0 (Version: 13.0)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP Odometer (Version: 2.10.0000)
HP Photosmart Essential 3.5 (Version: 3.5)
HP Photosmart Officejet and Deskjet All-In-One Driver Software 13.0 Rel. B (Version: 13.0)
HP Product Detection (Version: 11.14.0001)
HP ProtectTools Security Manager (Version: 6.06.1004)
HP Setup (Version: 8.5.4526.3645)
HP Smart Web Printing 4.51 (Version: 4.51)
HP Solution Center 13.0 (Version: 13.0)
HP Support Information (Version: 11.00.0001)
HP Update (Version: 5.005.000.002)
HP Vision Hardware Diagnostics (Version: 2.12.1.0)
HPDiagnosticAlert (Version: 1.00.0000)
HPPhotoGadget (Version: 130.0.282.000)
HPPhotoSmartDiscLabelContent1 (Version: 2.04.0000)
HPPhotosmartEssential (Version: 2.04.0000)
HPProductAssistant (Version: 130.0.371.000)
HPSSupply (Version: 130.0.371.000)
iCloud (Version: 2.1.2.8)
Image Plugin (Version: 3.04.0226)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Identity Protection Technology 1.1.2.0 (Version: 1.1.2.0)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Network Connections 16.8.45.1 (Version: 16.8.45.1)
Intel® OpenCL CPU Runtime
Intel® Processor Graphics (Version: 9.17.10.2963)
iTunes (Version: 11.0.2.26)
LG USB Modem driver
MarketResearch (Version: 130.0.374.000)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Business 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Network (Version: 130.0.572.000)
Norton AntiVirus (Version: 20.3.1.22)
Norton Identity Safe (Version: 2013.3.3.19)
OCR Software by I.R.I.S. 13.0 (Version: 13.0)
PC Matic 1.1.0.50 (Version: 1.1.0.50)
PC Pitstop Info Center 1.0.0.16 (Version: 1.0.0.16)
PDF Complete Special Edition (Version: 4.0.54)
Power BibleCD 5.9 (Version: 5.9.0000)
Privacy Manager for HP ProtectTools (Version: 6.02.852)
QuickTime (Version: 7.73.80.64)
Realtek High Definition Audio Driver (Version: 6.0.1.6662)
Recovery Manager (Version: 5.5.0.4320)
Scan (Version: 13.0.0.0)
SHARP MX/DX Series PCL/PS Printer Driver (Version: 1.00.000)
Shop for HP Supplies (Version: 13.0)
SmartWebPrinting (Version: 130.0.457.000)
SolutionCenter (Version: 130.0.373.000)
Spybot - Search & Destroy (Version: 2.0.12)
Status (Version: 130.0.469.000)
Theft Recovery for HP ProtectTools (Version: 6.0.0.35)
Toolbox (Version: 130.0.648.000)
TrayApp (Version: 130.0.422.000)
UnloadSupport (Version: 11.0.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
VIP Access SDK (1.0.1.4)  (Version: 1.0.1.4)
WebReg (Version: 130.0.132.017)
Windows Driver Package - Intel Corporation (igfx) Display  (01/16/2013 9.17.10.2963) (Version: 01/16/2013 9.17.10.2963)
Windows Driver Package - Intel USB  (12/21/2010 9.2.0.1021) (Version: 12/21/2010 9.2.0.1021)
Windows Driver Package - Realtek Semiconductor Corp. HD Audio Driver (06/19/2012 6.0.1.6662) (Version: 06/19/2012 6.0.1.6662)
WinZip 15.0 (Version: 15.0.9411)

========================= Devices: ================================

Name: Officejet 6300 series
Description: Officejet 6300 series
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service:
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

========================= Memory info: ===================================

Percentage of memory in use: 83%
Total physical RAM: 1930.01 MB
Available physical RAM: 326.32 MB
Total Pagefile: 3860.02 MB
Available Pagefile: 1964 MB
Total Virtual: 2047.88 MB
Available Virtual: 1938.19 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:690.32 GB) (Free:652.02 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:8.22 GB) (Free:1 GB) NTFS

========================= Users: ========================================

User accounts for \\SERVICECOUNTER1

Administrator            Guest                    Service Counter 1       

**** End of log ****



#4 Broni

Broni

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Posted 24 May 2013 - 11:55 AM

MiniToolbox log is incomplete.

Redo.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 cessna350boy

cessna350boy
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Posted 24 May 2013 - 12:57 PM

Here is the Complete third test.

 

MiniToolBox by Farbar  Version:21-04-2013
Ran by Service Counter 1 (administrator) on 24-05-2013 at 12:44:56
Running from "C:\Users\Service Counter 1\Downloads"
Windows 7 Professional Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

127.0.0.1       localhost

========================= IP Configuration: ================================

Intel® 82579LM Gigabit Network Connection = Local Area Connection (Connected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global taskoffload=enabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : ServiceCounter1
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel® 82579LM Gigabit Network Connection
   Physical Address. . . . . . . . . : 9C-8E-99-D1-96-D9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::16a:62ea:4ca6:be3f%13(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.3(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, May 24, 2013 12:00:30 PM
   Lease Expires . . . . . . . . . . : Saturday, May 25, 2013 12:00:30 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 278695577
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-B3-D3-78-9C-8E-99-D1-96-D9
   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1034:87a:3f57:fffc(Preferred)
   Link-local IPv6 Address . . . . . : fe80::1034:87a:3f57:fffc%12(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{933ACECF-8C49-4B01-9ABB-21EC3C4F1407}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.0.1

Name:    google.com
Addresses:  2607:f8b0:4006:801::1003
   173.194.43.7
   173.194.43.4
   173.194.43.14
   173.194.43.2
   173.194.43.1
   173.194.43.9
   173.194.43.3
   173.194.43.6
   173.194.43.5
   173.194.43.0
   173.194.43.8

Pinging google.com [173.194.43.8] with 32 bytes of data:
Reply from 173.194.43.8: bytes=32 time=66ms TTL=52
Reply from 173.194.43.8: bytes=32 time=145ms TTL=52

Ping statistics for 173.194.43.8:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 66ms, Maximum = 145ms, Average = 105ms
Server:  UnKnown
Address:  192.168.0.1

Name:    yahoo.com
Addresses:  206.190.36.45
   98.138.253.109
   98.139.183.24

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=594ms TTL=49
Reply from 98.139.183.24: bytes=32 time=215ms TTL=49

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 215ms, Maximum = 594ms, Average = 404ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 13...9c 8e 99 d1 96 d9 ......Intel® 82579LM Gigabit Network Connection
  1...........................Software Loopback Interface 1
 11...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 12...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
 14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.3     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link       192.168.0.3    276
      192.168.0.3  255.255.255.255         On-link       192.168.0.3    276
    192.168.0.255  255.255.255.255         On-link       192.168.0.3    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.0.3    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.0.3    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 12     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 12     58 2001::/32                On-link
 12    306 2001:0:4137:9e76:1034:87a:3f57:fffc/128
                                    On-link
 13    276 fe80::/64                On-link
 12    306 fe80::/64                On-link
 13    276 fe80::16a:62ea:4ca6:be3f/128
                                    On-link
 12    306 fe80::1034:87a:3f57:fffc/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    306 ff00::/8                 On-link
 13    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/24/2013 00:28:47 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: MSHTML.dll, version: 9.0.8112.16484, time stamp: 0x5186b207
Exception code: 0xc0000005
Fault offset: 0x001d9142
Faulting process id: 0x3dc
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (05/24/2013 09:42:43 AM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: MSHTML.dll, version: 9.0.8112.16484, time stamp: 0x5186b207
Exception code: 0xc0000005
Fault offset: 0x001d9142
Faulting process id: 0x12b8
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (05/22/2013 05:08:08 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: MSHTML.dll, version: 9.0.8112.16484, time stamp: 0x5186b207
Exception code: 0xc0000005
Fault offset: 0x001d9142
Faulting process id: 0x3e4
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (05/22/2013 02:59:41 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x01895218
Faulting process id: 0x1868
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (05/22/2013 02:18:48 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xaba266b9
Faulting process id: 0x400
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (05/22/2013 11:30:11 AM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x8c0d657f
Faulting process id: 0x40c
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (05/22/2013 09:46:53 AM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: MSHTML.dll, version: 9.0.8112.16484, time stamp: 0x5186b207
Exception code: 0xc0000005
Fault offset: 0x001d9142
Faulting process id: 0x3fc
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (05/20/2013 02:31:37 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xefc1c66c
Faulting process id: 0x1b00
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (05/20/2013 01:18:07 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: ieframe.dll, version: 9.0.8112.16483, time stamp: 0x515df9fa
Exception code: 0xc0000005
Fault offset: 0x0019d1a2
Faulting process id: 0x3fc
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (05/20/2013 11:20:19 AM) (Source: Application Error) (User: )
Description: Faulting application name: mbam.exe, version: 1.75.0.1, time stamp: 0x511f8eb2
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83b16
Exception code: 0xe06d7363
Fault offset: 0x0000812f
Faulting process id: 0x2754
Faulting application start time: 0xmbam.exe0
Faulting application path: mbam.exe1
Faulting module path: mbam.exe2
Report Id: mbam.exe3

System errors:
=============
Error: (05/24/2013 00:31:07 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Multimedia Class Scheduler service, but this action failed with the following error:
%%1056

Error: (05/24/2013 00:31:07 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error:
%%1056

Error: (05/24/2013 00:31:06 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Computer Browser service, but this action failed with the following error:
%%1056

Error: (05/24/2013 00:30:06 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error:
%%1056

Error: (05/24/2013 00:29:07 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (05/24/2013 00:29:07 PM) (Source: Service Control Manager) (User: )
Description: The Windows Management Instrumentation service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (05/24/2013 00:29:07 PM) (Source: Service Control Manager) (User: )
Description: The Themes service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (05/24/2013 00:29:07 PM) (Source: Service Control Manager) (User: )
Description: The Shell Hardware Detection service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (05/24/2013 00:29:07 PM) (Source: Service Control Manager) (User: )
Description: The System Event Notification Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (05/24/2013 00:29:07 PM) (Source: Service Control Manager) (User: )
Description: The Secondary Logon service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Microsoft Office Sessions:
=========================
Error: (05/24/2013 00:28:47 PM) (Source: Application Error)(User: )
Description: svchost.exe6.1.7600.163854a5bc100MSHTML.dll9.0.8112.164845186b207c0000005001d91423dc01ce5897c70d14b9C:\Windows\system32\svchost.exeC:\Windows\system32\MSHTML.dll01bb1020-c48f-11e2-ad08-9c8e99d196d9

Error: (05/24/2013 09:42:43 AM) (Source: Application Error)(User: )
Description: svchost.exe6.1.7600.163854a5bc100MSHTML.dll9.0.8112.164845186b207c0000005001d914212b801ce587fcfc2597aC:\Windows\system32\svchost.exeC:\Windows\system32\MSHTML.dllcf16e578-c477-11e2-a5ff-9c8e99d196d9

Error: (05/22/2013 05:08:08 PM) (Source: Application Error)(User: )
Description: svchost.exe6.1.7600.163854a5bc100MSHTML.dll9.0.8112.164845186b207c0000005001d91423e401ce572d561ed206C:\Windows\system32\svchost.exeC:\Windows\system32\MSHTML.dllb381c4fe-c323-11e2-a2fc-9c8e99d196d9

Error: (05/22/2013 02:59:41 PM) (Source: Application Error)(User: )
Description: svchost.exe6.1.7600.163854a5bc100unknown0.0.0.000000000c000000501895218186801ce571c365d3173C:\Windows\system32\svchost.exeunknownc18b0969-c311-11e2-b00e-9c8e99d196d9

Error: (05/22/2013 02:18:48 PM) (Source: Application Error)(User: )
Description: svchost.exe6.1.7600.163854a5bc100unknown0.0.0.000000000c0000005aba266b940001ce57152c389c30C:\Windows\system32\svchost.exeunknown0b7e2bd7-c30c-11e2-b00e-9c8e99d196d9

Error: (05/22/2013 11:30:11 AM) (Source: Application Error)(User: )
Description: svchost.exe6.1.7600.163854a5bc100unknown0.0.0.000000000c00000058c0d657f40c01ce56fac21b3c19C:\Windows\system32\svchost.exeunknown7d5821bf-c2f4-11e2-992d-9c8e99d196d9

Error: (05/22/2013 09:46:53 AM) (Source: Application Error)(User: )
Description: svchost.exe6.1.7600.163854a5bc100MSHTML.dll9.0.8112.164845186b207c0000005001d91423fc01ce56ee4c84a25aC:\Windows\system32\svchost.exeC:\Windows\system32\MSHTML.dll0f0c58e8-c2e6-11e2-97a4-9c8e99d196d9

Error: (05/20/2013 02:31:37 PM) (Source: Application Error)(User: )
Description: svchost.exe6.1.7600.163854a5bc100unknown0.0.0.000000000c0000005efc1c66c1b0001ce557f26377b5dC:\Windows\system32\svchost.exeunknown8113482e-c17b-11e2-923f-9c8e99d196d9

Error: (05/20/2013 01:18:07 PM) (Source: Application Error)(User: )
Description: svchost.exe6.1.7600.163854a5bc100ieframe.dll9.0.8112.16483515df9fac00000050019d1a23fc01ce556ea2e6a9e5C:\Windows\system32\svchost.exeC:\Windows\System32\ieframe.dll3c5b9531-c171-11e2-923f-9c8e99d196d9

Error: (05/20/2013 11:20:19 AM) (Source: Application Error)(User: )
Description: mbam.exe1.75.0.1511f8eb2KERNELBASE.dll6.1.7601.1801550b83b16e06d73630000812f275401ce5560ee14bef6C:\Program Files\Malwarebytes' Anti-Malware\mbam.exeC:\Windows\system32\KERNELBASE.dllc7790dad-c160-11e2-8980-9c8e99d196d9

CodeIntegrity Errors:
===================================
  Date: 2013-05-24 12:00:30.305
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-24 09:06:53.294
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-22 16:46:01.868
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-22 15:08:24.589
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-22 14:43:44.336
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-22 13:52:58.534
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-22 11:44:49.808
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-22 10:43:50.063
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-22 10:35:48.313
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-22 09:14:52.674
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

=========================== Installed Programs ============================

32 Bit HP CIO Components Installer (Version: 7.1.8)
6300 (Version: 130.0.365.000)
6300_Help (Version: 82.0.242.000)
6300Trb (Version: 82.0.242.000)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.202)
AIO_CDB_ProductContext (Version: 130.0.365.000)
AIO_CDB_Software (Version: 130.0.365.000)
AIO_Scan (Version: 130.0.421.000)
Amazon MP3 Downloader 1.0.17 (Version: 1.0.17)
Apple Application Support (Version: 2.3.3)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
Bing Bar (Version: 7.1.391.0)
Bonjour (Version: 3.0.0.10)
BufferChm (Version: 130.0.331.000)
Copy (Version: 130.0.428.000)
Corel WinDVD (Version: 10.0.5.835)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Destinations (Version: 130.0.0.0)
Device Access Manager for HP ProtectTools (Version: 6.1.0.1)
DeviceDiscovery (Version: 130.0.465.000)
DirectX for Managed Code Update (Summer 2004) (Version: 9.02.2904)
DocProc (Version: 13.0.0.0)
Drive Encryption For HP ProtectTools (Version: 6.0.82.26444)
Fax (Version: 130.0.418.000)
File Sanitizer For HP ProtectTools (Version: 6.0.0.15)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3607.2246)
Google Update Helper (Version: 1.3.21.145)
GPBaseService2 (Version: 130.0.371.000)
Hewlett-Packard ACLM.NET v1.2.1.1 (Version: 1.00.0000)
HP Auto (Version: 1.0.12494.3472)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Customer Participation Program 13.0 (Version: 13.0)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP Odometer (Version: 2.10.0000)
HP Photosmart Essential 3.5 (Version: 3.5)
HP Photosmart Officejet and Deskjet All-In-One Driver Software 13.0 Rel. B (Version: 13.0)
HP Product Detection (Version: 11.14.0001)
HP ProtectTools Security Manager (Version: 6.06.1004)
HP Setup (Version: 8.5.4526.3645)
HP Smart Web Printing 4.51 (Version: 4.51)
HP Solution Center 13.0 (Version: 13.0)
HP Support Information (Version: 11.00.0001)
HP Update (Version: 5.005.000.002)
HP Vision Hardware Diagnostics (Version: 2.12.1.0)
HPDiagnosticAlert (Version: 1.00.0000)
HPPhotoGadget (Version: 130.0.282.000)
HPPhotoSmartDiscLabelContent1 (Version: 2.04.0000)
HPPhotosmartEssential (Version: 2.04.0000)
HPProductAssistant (Version: 130.0.371.000)
HPSSupply (Version: 130.0.371.000)
iCloud (Version: 2.1.2.8)
Image Plugin (Version: 3.04.0226)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Identity Protection Technology 1.1.2.0 (Version: 1.1.2.0)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Network Connections 16.8.45.1 (Version: 16.8.45.1)
Intel® OpenCL CPU Runtime
Intel® Processor Graphics (Version: 9.17.10.2963)
iTunes (Version: 11.0.2.26)
LG USB Modem driver
MarketResearch (Version: 130.0.374.000)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Business 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Network (Version: 130.0.572.000)
Norton AntiVirus (Version: 20.3.1.22)
Norton Identity Safe (Version: 2013.3.3.19)
OCR Software by I.R.I.S. 13.0 (Version: 13.0)
PC Matic 1.1.0.50 (Version: 1.1.0.50)
PC Pitstop Info Center 1.0.0.16 (Version: 1.0.0.16)
PDF Complete Special Edition (Version: 4.0.54)
Power BibleCD 5.9 (Version: 5.9.0000)
Privacy Manager for HP ProtectTools (Version: 6.02.852)
QuickTime (Version: 7.73.80.64)
Realtek High Definition Audio Driver (Version: 6.0.1.6662)
Recovery Manager (Version: 5.5.0.4320)
Scan (Version: 13.0.0.0)
SHARP MX/DX Series PCL/PS Printer Driver (Version: 1.00.000)
Shop for HP Supplies (Version: 13.0)
SmartWebPrinting (Version: 130.0.457.000)
SolutionCenter (Version: 130.0.373.000)
Spybot - Search & Destroy (Version: 2.0.12)
Status (Version: 130.0.469.000)
Theft Recovery for HP ProtectTools (Version: 6.0.0.35)
Toolbox (Version: 130.0.648.000)
TrayApp (Version: 130.0.422.000)
UnloadSupport (Version: 11.0.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
VIP Access SDK (1.0.1.4)  (Version: 1.0.1.4)
WebReg (Version: 130.0.132.017)
Windows Driver Package - Intel Corporation (igfx) Display  (01/16/2013 9.17.10.2963) (Version: 01/16/2013 9.17.10.2963)
Windows Driver Package - Intel USB  (12/21/2010 9.2.0.1021) (Version: 12/21/2010 9.2.0.1021)
Windows Driver Package - Realtek Semiconductor Corp. HD Audio Driver (06/19/2012 6.0.1.6662) (Version: 06/19/2012 6.0.1.6662)
WinZip 15.0 (Version: 15.0.9411)

========================= Devices: ================================

Name: Officejet 6300 series
Description: Officejet 6300 series
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service:
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

========================= Memory info: ===================================

Percentage of memory in use: 83%
Total physical RAM: 1930.01 MB
Available physical RAM: 326.32 MB
Total Pagefile: 3860.02 MB
Available Pagefile: 1964 MB
Total Virtual: 2047.88 MB
Available Virtual: 1938.19 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:690.32 GB) (Free:652.02 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:8.22 GB) (Free:1 GB) NTFS

========================= Users: ========================================

User accounts for \\SERVICECOUNTER1

Administrator            Guest                    Service Counter 1       

**** End of log ****



#6 cessna350boy

cessna350boy
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:04:24 PM

Posted 24 May 2013 - 03:58 PM

Here is the Malwarebytes Rootkit logs.

 

Malwarebytes Anti-Rootkit BETA 1.05.0.1001
www.malwarebytes.org

Database version: v2013.05.24.07

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 9.0.8112.16421
Service Counter 1 :: SERVICECOUNTER1 [administrator]

05/24/2013 3:28:00 PM
mbar-log-2013-05-24 (15-28-00).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 29633
Time elapsed: 12 minute(s), 26 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 2
C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\MBR_0_infected.mbam (Unknown Rootkit MBR Infection) -> Delete on reboot.
C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Sector_0_1465148907_user.mbam (Forged physical sector) -> Delete on reboot.

(end)

 

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.05.0.1001

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x86

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 3.292000 GHz
Memory total: 2023763968, free: 498352128

------------ Kernel report ------------
     05/24/2013 15:15:09
------------ Loaded modules -----------
\SystemRoot\system32\ntkrnlpa.exe
\SystemRoot\system32\halmacpi.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\DRIVERS\pciide.sys
\SystemRoot\system32\DRIVERS\PCIIDEX.SYS
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\iaStor.sys
\SystemRoot\system32\DRIVERS\atapi.sys
\SystemRoot\system32\DRIVERS\ataport.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\NAV\1403010.016\SYMDS.SYS
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\NAV\1403010.016\SYMEFA.SYS
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\Drivers\MfeEpeOpal.sys
\SystemRoot\system32\drivers\vmstorfl.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\Drivers\MfeEpePc.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\drivers\cdrom.sys
\SystemRoot\system32\drivers\NAV\1403010.016\ccSetx86.sys
\SystemRoot\system32\drivers\NST\7DD03030.013\ccSetx86.sys
\SystemRoot\system32\drivers\NAV\1403010.016\Ironx86.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vpcnfltr.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\vpcvmm.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\drivers\NAV\1403010.016\SYMNETS.SYS
\??\C:\Windows\system32\Drivers\SYMEVENT.SYS
\SystemRoot\system32\drivers\NAV\1403010.016\SRTSPX.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.3.1.22\Definitions\IPSDefs\20130523.001\IDSvix86.sys
\??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys
\??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\system32\drivers\csc.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\drivers\blbdrive.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.3.1.22\Definitions\BASHDefs\20130515.001\BHDrvx86.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\igdkmd32.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\drivers\HECI.sys
\SystemRoot\system32\drivers\serial.sys
\SystemRoot\system32\drivers\serenum.sys
\SystemRoot\system32\DRIVERS\e1c6232.sys
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\drivers\mouclass.sys
\SystemRoot\system32\drivers\tpm.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\drivers\intelppm.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\serscan.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\rdpbus.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\vpcusb.sys
\SystemRoot\system32\DRIVERS\usbrpm.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\drivers\vpchbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHDA.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_MfeEpeHb.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\system32\drivers\regi.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\NAV\1403010.016\SRTSP.SYS
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.3.1.22\Definitions\VirusDefs\20130524.003\NAVEX15.SYS
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.3.1.22\Definitions\VirusDefs\20130524.003\NAVENG.SYS
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
----------- End -----------
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffffff876306b0
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xffffffff85afc028
Lower Device Driver Name: \00000613\
Driver name found: iaStor
Initialization returned 0x0
Load Function returned 0x0
Downloaded database version: v2013.05.24.07
Downloaded database version: v2013.05.22.01
Initializing...
Done!
<<<2>>>
Device number: 0, partition: 2
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff876306b0, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff87631d10, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff876303b8, DeviceName: Unknown, DriverName: \Driver\MfeEpeOpal\
DevicePointer: 0xffffffff87631020, DeviceName: Unknown, DriverName: \Driver\MfeEpePc\
DevicePointer: 0xffffffff876306b0, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff85b68bd0, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xffffffff85afc028, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \00000613\
------------ End ----------
Alternate DeviceName: Unknown, DriverName: \Driver\MfeEpeOpal\
Upper DeviceData: 0xffffffffc68761b8, 0xffffffff876306b0, 0xffffffff8556eac8
Lower DeviceData: 0xffffffffb94f67d0, 0xffffffff85afc028, 0xffffffff8efda0b0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 2
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
MBR buffers are not equal
MBR is forged! [0c09dbfb6e001608950df0db533ee0d1]
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: E57AE0C5

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 204800
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 206848  Numsec = 1447708672

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1447915520  Numsec = 17229824

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Replacement MBR for a drive 0 found
MBR infection found on drive 0
Disk Size: 750156374016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1465129168-1465149168)...
Done!
Performing system, memory and registry scan...
Done!
Scan finished
=======================================

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.05.0.1001

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x86

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 3.292000 GHz
Memory total: 2023763968, free: 1325051904

=======================================

 



#7 cessna350boy

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Posted 24 May 2013 - 04:07 PM

And the Rkill log.

 

Rkill 2.4.8 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 05/24/2013 05:02:11 PM in x86 mode.
Windows Version: Windows 7 Professional Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual

 * FontCache => %SystemRoot%\system32\svchost.exe -k LocalService [Incorrect ImagePath]

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost

Program finished at: 05/24/2013 05:02:28 PM
Execution time: 0 hours(s), 0 minute(s), and 17 seconds(s)

 

I ran the Malwarebytes scan but I didn't locate the log file yet.



#8 Broni

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Posted 24 May 2013 - 04:13 PM

You have infected MBR and probably ZeroAccess rootkit as well.

That will require elevated help.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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#9 cessna350boy

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Posted 24 May 2013 - 05:13 PM

I followed the guide and ran the dds tool. I also started a new post and posted the logs. The only thing I didn't do was post a link to this post. (not sure how) Thanks for your help.



#10 Broni

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Posted 24 May 2013 - 05:26 PM

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