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Apparent spambot infection, not sure it's gone


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#1 Caesar Slaad

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Posted 23 May 2013 - 08:44 PM

Yesterday, my wife clicked a link in an email and shortly thereafter started seeing popups by Norton Internet Security about email errors. They varied in content, but were usually to the tune of "AOL will not accept this message" or "recipient does not exist." Norton doesn't really explain what this is all about, but I summized by reading the Norton community that this meant something on the PC was spamming emails and I was getting the bounceback messages.

 

The email warnings came one after the other, and only but shutting the internet connection off could I get them to stop.

 

Scanned with NIS using the latest virus definitions. No threats found.

 

Downloaded Malwarebytes and tried it. No threats found BUT there were popups saying it blocked connections to potential malicious website.

 

Downloaded and tried tdsskiller; no threats found.

 

Downloaded and tried Microsoft MRT; no threats found.

 

In the morning, I redid the Malwarebytes and NIS scans in safe mode; nothing found.

 

Tonight, I did an update to NIS and Malwarebytes and ran quick scans (new long scans ongoing right now)

 

Quick scan of NIS found something: trojan.avlock. Removed it, but there were more NIS email popups (albeit a small number) and another few Malwarebytes IP address blocks, and Norton blocked an intrusion attempt.

 

Quick scan with Malware bytes found registry changes, but a quick look at the keys looked like it only turned regedit off.

 

I haven't seen any problems for a while, but considering that there was an IP address block AFTER norton's only successful removal, I am not at all convinced my mysterious visitors are gone.



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#2 boopme

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Posted 24 May 2013 - 02:36 PM

Hello, probably better now to just het a deeper look and see. lease repost this info  with  a DDS log from this Guide.....Preparation Guide


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#3 Caesar Slaad

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Posted 24 May 2013 - 03:25 PM

Hello, probably better now to just het a deeper look and see. lease repost this info  with  a DDS log from this Guide.....Preparation Guide

 

Done; thanks.



#4 boopme

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Posted 24 May 2013 - 03:43 PM

Thank you !!
 
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.
The current wait time is 1 - 2 days and ALL logs are answered.
If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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