Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Moneypak Virus


  • This topic is locked This topic is locked
5 replies to this topic

#1 QuickHelpNeeded

QuickHelpNeeded

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:12:51 AM

Posted 23 May 2013 - 07:52 PM

Hello, my laptop has been infected with the Moneypak virus. I've had it happen before, but I guess it wasn't completely cleared out afterwards. My computer can't access safe mode, and the system restore will not complete due to corruption on the c drive. Also, I've already used the free 30 day trial of hitman pro. Are there any other ways to remove this virus on your own? Please help. Thanks in advance!

Edited by Queen-Evie, 23 May 2013 - 08:02 PM.
moved from Windows 7 to the appropriate forum for malware removal


BC AdBot (Login to Remove)

 


#2 mazntnt

mazntnt

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:07:51 AM

Posted 24 May 2013 - 09:23 AM

hi , you can scan your computer by malwarebytes software

 

download Malwarebytes (free or paid version) and run a full system scan to remove Moneypak malware from your computer

 

Malwarebytes will automatically detect malware on the computer system and once the scan is complete Malwarebytes will display the malicious results. Make sure to finish the scan by selecting the malicious file and clicking the Remove Selected button

 

if it dose not remove :

 

Open Windows Start Menu and type %appdata% into the search field and press Enter.

2. Navigate to: Microsoft\Windows\Start Menu\Programs\Startup

3. Remove ctfmon (ctfmon.lnk if in dos) – this is what’s calling the virus on start up. This is not ctfmon.exe.

4. Open Windows Start Menu and type %userprofile% into the search field and press enter.

5. Navigate to: Appdata\Local\Temp
6. Remove rool0_pk.exe

7.Remove [random].mof file
8. Remove V.class

 

mazn



#3 bloopie

bloopie

    Bleepin' Sith Turner


  • Malware Response Team
  • 7,927 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New York
  • Local time:01:51 AM

Posted 24 May 2013 - 04:19 PM

Hello QuickHelpNeeded, and welcome to Bleeping Computer!
 
If the above instructions won't work for you due to the moneypac blocking you from logging in, there are some other things to try. But I'd like to gather some more information first:
  • First, could you please tell us what Operating System you are running (XP, Vista, Windows7), and weather you have your Original Windows Installation disc handy?
  • Second, could you tell us if this is a desktop (tower) computer or a laptop?
  • Third, please let us know what other elements you have to work with (other clean computer, flashdrive, are you able to burn CD's...etc)?
==========
 
The above information will help us dictate the next best steps to get you cleaned up. :thumbup2:
 
bloopie

#4 QuickHelpNeeded

QuickHelpNeeded
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:12:51 AM

Posted 26 May 2013 - 05:34 PM

1. Windows 7, and no I do not.

2. This is a laptop.

3. I have a clean computer and a flash drive.



#5 bloopie

bloopie

    Bleepin' Sith Turner


  • Malware Response Team
  • 7,927 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New York
  • Local time:01:51 AM

Posted 26 May 2013 - 07:09 PM

1. Windows 7, and no I do not.
2. This is a laptop.
3. I have a clean computer and a flash drive.

Thank you for that! :)

Now, I'm going to move this topic to the Malware Removal Logs forum where it will stay.

==========

If you are not able to boot into normal mode at all, then follow these instructions to post a log when booting in Recovery Environment. This will make use of your flashdrive:
  • Please download Farbar Recovery Scan Tool and save it to a flash drive.

    Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

    Plug the flashdrive into the infected PC.
    :spacer:
  • If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.

    If you are using Vista or Windows 7 enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.
    Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.
    To make a repair disk on Windows 7 consult: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html



    To enter System Recovery Options by using Windows installation disc:
    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.
  • On the System Recovery Options menu you will get the following options:
    Startup Repair
    System Restore
    Windows Complete PC Restore
    Windows Memory Diagnostic Tool
    Command Prompt


    Select Command Prompt
    :spacer:
  • Once in the Command Prompt:
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter
      Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
bloopie

#6 bloopie

bloopie

    Bleepin' Sith Turner


  • Malware Response Team
  • 7,927 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New York
  • Local time:01:51 AM

Posted 04 June 2013 - 05:53 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users