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Possible keylogger on computer, but not certain.

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#1 nomofoshobro


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Posted 23 May 2013 - 01:38 PM

Thanks in advance to those that take the time to read my post.

The problem:

My wife does web design and recently two of her clients have contacted her related to security warnings that they were receiving when they visited their sites. My wife contacted the webhosts and was informed that the sites had been infected and most likely someone had gotten access to the ftp username and password. Since my wife is the only one who was uploading the websites onto the server, I started to suspect a keylogger. I really can't think of any other possiblity unless the host was hacked and has kept quiet about it. One caveat: she recently got the System Care Antivius malware on her computer and I thought I had properly removed it. However, I cannot remember if this was before or after the website problems, so I don't know if there is a connection.

The computer is running Windows 7 Home Premium 64-bit with AVG free as the antivius solution. She was uploading to the host with Filezilla.

I would like some advice on scanning my computer not just for keyloggers, but anything else that might be lurking about.





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#2 mohamed37


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Posted 23 May 2013 - 07:17 PM

Hi nomofoshobro


it seems your wife has downloaded an infected file of some sort that has activated a harmful virus or keylogger, these are the steps that i do every time i feel my PC is threatened from spyware.


1) Download "Malwarebytes" or buy the full version http://www.malwarebytes.org this tool is perfect for PC's which are infected by Keyloggers, Worms or RATs, once downloaded perform a FULL SCAN. Restart.


2) Go to start type "msconfig" hit enter, choose the startup tab and untick all applications with "unknown" manufacturers. Then restart.


3)Update your AVG and peform a full scan, I suggest you get a paid version. (huge difference)


AVG is compatible with malewarebytes and will not cause any problems, inform your wife that she should scan every file she downloads if no virus scan log is available with the product. The internet is full of bad things she really doesn't want to experience, hope this helps.


Removed reference to illegal activity which could result in additional infections on computer. ~ OB

Edited by Orange Blossom, 27 May 2013 - 02:31 PM.

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