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VSS GetDiskFreeSpaceEx() failed with 0x00000005


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#1 jpcook

jpcook

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Posted 22 May 2013 - 11:24 PM

Creating a restore point produces a pop up System Protection error box with the message:

 

The restore point could not be created for the following reason:

Insufficient storage available to create either the shadow copy storage file or other shadow copy data (0x8004331F) 

 

In the Alert Logs there are 5 alerts, an error and 9 more alerts. 

 

I have the full body of the alerts and the error attached.

 

But to give you an idea:

  • Volume Shadow Copy Service warning: GetDiskFreeSpaceEx() for \\?\Volume{b0925567-62df-11e0-a439-806e6f6e6963}\ failed with 0x00000005.  hr = 0x00000000, The operation completed successfully.
    • Operation:
      •    Removing auto-release shadow copies
         
      •    Loading provider 
  • Operation:
    •    Check If Volume Is Supported by Provider
  • Operation:
    •    Query diff area for this volume
  • Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-532801799-3035078314-2431601770-1012.bak).  hr = 0x80070539, The security ID structure is invalid.
     
  • Operation:
    •    OnIdentify event
       
    •    Gathering Writer Data
       
    • <EventData>
      •     <Data>ConvertStringSidToSid(S-1-5-21-532801799-3035078314-2431601770-1012.bak)</Data>
         
      •     <Data>0x80070539, The security ID structure is invalid.
      •  
  • Operation:
    •    Query diff area for this volume
    •  

Any suggestions or help would land you on my Christmas list !!

 

Thank you. 

Attached Files


Edited by hamluis, 23 May 2013 - 01:47 PM.
Adjusted formatting - Hamluis.


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#2 hamluis

hamluis

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Posted 23 May 2013 - 01:47 PM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

 List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.

 

Louis



#3 jpcook

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Posted 23 May 2013 - 03:04 PM

Thank you for helping me.

 

http://speccy.piriform.com/results/Et0WythcVG4MpT4hEiC0QnF

 

MiniToolBox by Farbar Version:21-04-2013

Ran by David (administrator) on 23-05-2013 at 13:44:09

Running from "C:\Users\David\Downloads"

Windows 7 Professional Service Pack 1 (X64)

Boot Mode: Normal

***************************************************************************

========================= Event log errors: ===============================

Application errors:

==================

Error: (05/23/2013 01:37:05 PM) (Source: SignInAssistant) (User: )

Description: StartService failed with hr = 0x80070422

Error: (05/23/2013 01:02:15 PM) (Source: SignInAssistant) (User: )

Description: StartService failed with hr = 0x80070422

Error: (05/23/2013 01:01:32 PM) (Source: SignInAssistant) (User: )

Description: StartService failed with hr = 0x80070422

Error: (05/23/2013 01:01:21 PM) (Source: SignInAssistant) (User: )

Description: StartService failed with hr = 0x80070422

Error: (05/23/2013 00:54:38 PM) (Source: SignInAssistant) (User: )

Description: StartService failed with hr = 0x80070422

Error: (05/23/2013 00:17:42 PM) (Source: VSS) (User: )

Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-532801799-3035078314-2431601770-1012.bak). hr = 0x80070539, The security ID structure is invalid.

.

 

Operation:

OnIdentify event

Gathering Writer Data

Context:

Execution Context: Shadow Copy Optimization Writer

Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}

Writer Name: Shadow Copy Optimization Writer

Writer Instance ID: {17071b75-426d-4a61-97aa-5439a3e176d0}

Error: (05/23/2013 11:58:21 AM) (Source: SignInAssistant) (User: )

Description: StartService failed with hr = 0x80070422

Error: (05/23/2013 11:57:19 AM) (Source: SignInAssistant) (User: )

Description: StartService failed with hr = 0x80070422

Error: (05/23/2013 09:33:17 AM) (Source: SignInAssistant) (User: )

Description: StartService failed with hr = 0x80070422

Error: (05/23/2013 09:31:14 AM) (Source: SignInAssistant) (User: )

Description: StartService failed with hr = 0x80070422

 

System errors:

=============

Error: (05/22/2013 10:19:37 PM) (Source: DCOM) (User: UTLAWYER)

Description: application-specificLocalActivation{D3DCB472-7261-43CE-924B-0704BD730D5F}{D3DCB472-7261-43CE-924B-0704BD730D5F}UTLAWYERDavidS-1-5-21-532801799-3035078314-2431601770-1000LocalHost (Using LRPC)

Error: (05/22/2013 10:19:37 PM) (Source: DCOM) (User: UTLAWYER)

Description: application-specificLocalActivation{145B4335-FE2A-4927-A040-7C35AD3180EF}{145B4335-FE2A-4927-A040-7C35AD3180EF}UTLAWYERDavidS-1-5-21-532801799-3035078314-2431601770-1000LocalHost (Using LRPC)

Error: (05/22/2013 09:11:41 PM) (Source: Service Control Manager) (User: )

Description: The Codecs Pack service failed to start due to the following error:

%%1083

Error: (05/22/2013 09:09:40 PM) (Source: Service Control Manager) (User: )

Description: The following boot-start or system-start driver(s) failed to load:

UimBus

Uim_IM

Error: (05/22/2013 09:09:40 PM) (Source: Service Control Manager) (User: )

Description: The SQL Server Agent (TIMEMATTERS) service terminated unexpectedly. It has done this 1 time(s).

Error: (05/22/2013 09:08:27 PM) (Source: Service Control Manager) (User: )

Description: The SupportSoft RemoteAssist service failed to start due to the following error:

%%2

Error: (05/22/2013 08:57:05 PM) (Source: Service Control Manager) (User: )

Description: The NVIDIA Update Service Daemon service failed to start due to the following error:

%%1069

Error: (05/22/2013 08:57:05 PM) (Source: Service Control Manager) (User: )

Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:

%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (05/22/2013 08:56:55 PM) (Source: Service Control Manager) (User: )

Description: The NVIDIA Update Service Daemon service failed to start due to the following error:

%%1069

Error: (05/22/2013 08:56:55 PM) (Source: Service Control Manager) (User: )

Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:

%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

 

Microsoft Office Sessions:

=========================

Error: (08/01/2012 01:21:41 AM) (Source: Microsoft Office 12 Sessions)(User: )

Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6661.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 157 seconds with 0 seconds of active time. This session ended with a crash.

 

=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)

7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)

7-zip v9.20 (Version: v9.20)

8x8 Network Monitoring Tool (Version: 1.4)

ABBYY FineReader for ScanSnap ™ 4.0 (Version: 8.00.245.56422)

Adobe Acrobat 5.0

Adobe Acrobat X Pro (Version: 10.1.7)

Adobe AIR (Version: 3.7.0.1530)

Adobe Flash Player 11 ActiveX (Version: 11.7.700.202)

Adobe Flash Player 11 Plugin (Version: 11.4.402.287)

Apple Application Support (Version: 2.3.3)

Apple Mobile Device Support (Version: 6.1.0.13)

Apple Software Update (Version: 2.1.3.127)

Attorney CM-ECF-A For Mac

AutoHotkey 1.0.48.05 (Version: 1.0.48.05)

Belarc Advisor 8.1

Best Case Bankruptcy (Version: 22)

Beyond Compare Version 3.3.2

Bing Desktop (Version: 1.2.126.0)

CCleaner (Version: 4.00)

CDBurnerXP (Version: 4.4.2.3442)

CDBurnerXP (Version: 4.5.1.3868)

CDDRV_Installer (Version: 4.60)

Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)

D3DX10 (Version: 15.4.2368.0902)

Defraggler (Version: 2.14)

Dragon NaturallySpeaking 12 (Version: 12.00.100)

Driver Configuration Tool (Version: 4.0.0)

Dropbox (Version: 1.6.18)

erLT (Version: 1.20.0137)

ExamDiff 1.9 (Build 1.9.0.0) (Version: 1.9.0.0)

FastStone Image Viewer 4.7 (Version: 4.7)

ffdshow v1.2.4422 [2012-04-09] (Version: 1.2.4422.0)

FileZilla Client 3.6.0.2 (Version: 3.6.0.2)

FreeMind (Version: 0.9.0)

Google Chrome (Version: 26.0.1410.64)

Google Drive (Version: 1.9.4536.8202)

Google Earth (Version: 7.0.3.8542)

Google Talk (remove only)

Google Talk Plugin (Version: 3.19.1.13088)

Google Toolbar for Internet Explorer (Version: 1.0.0)

Google Toolbar for Internet Explorer (Version: 7.4.3607.2246)

Google Update Helper (Version: 1.3.21.145)

Greenshot 1.0.6.2228 (Version: 1.0.6.2228)

HashCalc 2.02

iCloud (Version: 2.1.2.8)

Internet Explorer (Enable DEP)

iTunes (Version: 11.0.2.26)

J2SE Runtime Environment 5.0 Update 17 (Version: 1.5.0.170)

Java 7 Update 17 (Version: 7.0.170)

Java™ 6 Update 35 (Version: 6.0.350)

JMicron JMB36X Driver (Version: 1.00.0000)

Junk Mail filter update (Version: 15.4.3502.0922)

KDiff3 (remove only)

KhalInstallWrapper (Version: 2.00.0000)

LexisNexis Time Matters 11 (Version: 11.1.14.229)

Logitech SetPoint (Version: 4.80)

LogMeIn (Version: 4.1.1586)

LogMeIn (Version: 4.1.2651)

LSI PCI-SV92PP Soft Modem (Version: 2.2.98)

Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)

Mesh Runtime (Version: 15.4.5722.2)

Messenger Companion (Version: 15.4.3502.0922)

Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)

Microsoft .NET Framework 4 Extended (Version: 4.0.30319)

Microsoft Application Error Reporting (Version: 12.0.6012.5000)

Microsoft Application Error Reporting (Version: 12.0.6015.5000)

Microsoft Corporation (Version: 9.1.0.0)

Microsoft LifeCam (Version: 3.22.270.0)

Microsoft Office 2003 Primary Interop Assemblies (Version: 11.0.6553.0)

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)

Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)

Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Outlook Connector (Version: 14.0.5118.5000)

Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)

Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)

Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Ultimate 2007 (Version: 12.0.6612.1000)

Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Report Viewer Redistributable 2008 (KB971119) (Version: 9.0.30731)

Microsoft Report Viewer Redistributable 2008 SP1

Microsoft RichCopy 4.0 (Version: 4.0.216)

Microsoft Security Client (Version: 4.2.0223.1)

Microsoft Security Essentials (Version: 4.2.223.1)

Microsoft Silverlight (Version: 5.1.20125.0)

Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)

Microsoft SQL Server 2008 Books Online (October 2009) (Version: 10.0.1614.00)

Microsoft SQL Server 2008 R2 (64-bit)

Microsoft SQL Server 2008 R2 Native Client (Version: 10.51.2500.0)

Microsoft SQL Server 2008 R2 Policies (Version: 10.50.1600.1)

Microsoft SQL Server 2008 R2 RsFx Driver (Version: 10.51.2500.0)

Microsoft SQL Server 2008 R2 Setup (English) (Version: 10.51.2500.0)

Microsoft SQL Server 2008 Setup Support Files (Version: 10.1.2731.0)

Microsoft SQL Server Browser (Version: 10.51.2500.0)

Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)

Microsoft SQL Server Compact 3.5 SP2 Query Tools ENU (Version: 3.5.8080.0)

Microsoft SQL Server Native Client (Version: 9.00.5000.00)

Microsoft SQL Server VSS Writer (Version: 10.51.2500.0)

Microsoft VC9 runtime libraries (Version: 2.0.0)

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)

Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)

Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)

Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)

Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)

Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)

Microsoft Visual Studio 2005 Tools for Office Runtime

Microsoft Visual Studio 2005 Tools for Office Runtime (Version: 8.0.60940.0)

Microsoft Visual Studio Tools for Applications 2.0 - ENU (Version: 9.0.35191)

MobileMe Control Panel (Version: 3.1.8.0)

MSVCRT (Version: 15.4.2862.0708)

MSVCRT_amd64 (Version: 15.4.2862.0708)

MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)

MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)

MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)

MultiHasher 2.4 (Version: 2.4)

MultiScreen (Version: 1.00.0000)

NirSoft IconsExtract

Notepad++ (Version: 5.9.5)

NVIDIA 3D Vision Driver 311.06 (Version: 311.06)

NVIDIA Control Panel 311.06 (Version: 311.06)

NVIDIA Graphics Driver 311.06 (Version: 311.06)

NVIDIA Install Application (Version: 2.1002.108.688)

NVIDIA PhysX (Version: 9.10.0514)

NVIDIA PhysX System Software 9.10.0514 (Version: 9.10.0514)

NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.1106)

NVIDIA Update 1.11.3 (Version: 1.11.3)

NVIDIA Update Components (Version: 1.11.3)

Paint.NET v3.5.10 (Version: 3.60.0)

Payroll History CD Remove Software

PingPlotter Standard 3.40.2s (Version: 3.40.2.5)

QuickBooks (Version: 22.0.4010.2206)

QuickBooks Pro 2012 (Version: 22.0.4010.2206)

QuickTime (Version: 7.73.80.64)

RealDownloader (Version: 1.3.1)

RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)

RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)

RealPlayer (Version: 16.0.0)

Realtek High Definition Audio Driver (Version: 6.0.1.5859)

RealUpgrade 1.1 (Version: 1.1.0)

Recuva (Version: 1.41)

Safari (Version: 5.34.57.2)

Scan to Microsoft SharePoint (Version: 3.3.4)

ScanSnap (Version: 5.0.11.1)

ScanSnap (Version: 5.1.30.19)

ScanSnap (Version: 5.1.51.23 Update)

ScanSnap (Version: 5.1.61.1)

ScanSnap Manager (Version: V5.1L62)

ScanSnap Organizer (Version: 4.0.12.1)

ScanSnap Organizer (Version: 4.1.21.1)

ScanSnap Organizer (Version: 4.1.50.8)

ScanSnap Organizer (Version: 4.1.61.1)

ScanSnap Organizer (Version: V4.1L61)

Service Pack 1 for SQL Server 2008 R2 (KB2528583) (64-bit) (Version: 10.51.2500.0)

Service Pack 1 for SQL Server 2008 R2 (KB2528583) (Version: 10.51.2500.0)

Skype™ 5.5 (Version: 5.5.124)

Speccy (Version: 1.10)

SQL Server 2008 R2 SP1 Common Files (Version: 10.51.2500.0)

SQL Server 2008 R2 SP1 Database Engine Services (Version: 10.51.2500.0)

SQL Server 2008 R2 SP1 Database Engine Shared (Version: 10.51.2500.0)

SQL Server 2008 R2 SP1 Management Studio (Version: 10.51.2500.0)

Sql Server Customer Experience Improvement Program (Version: 10.50.1600.1)

System Requirements Lab

TeraCopy 2.27

The Weather Channel App

True Image 2013 (Version: 16.0.6514)

True Image 2013 Plus Pack (Version: 16.0.5551)

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)

Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)

Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)

Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition

Update for Microsoft Office Access 2007 Help (KB963663)

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Infopath 2007 Help (KB963662)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2768021) 32-Bit Edition

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Publisher 2007 Help (KB963667)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

WinDirStat 1.1.2

Windows Live Communications Platform (Version: 15.4.3502.0922)

Windows Live Essentials (Version: 15.4.3502.0922)

Windows Live Essentials (Version: 15.4.3538.0513)

Windows Live Family Safety (Version: 15.4.3538.0513)

Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)

Windows Live Installer (Version: 15.4.3502.0922)

Windows Live Language Selector (Version: 15.4.3538.0513)

Windows Live Mail (Version: 15.4.3502.0922)

Windows Live Mesh (Version: 15.4.3502.0922)

Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)

Windows Live Messenger (Version: 15.4.3538.0513)

Windows Live Messenger Companion Core (Version: 15.4.3502.0922)

Windows Live MIME IFilter (Version: 15.4.3502.0922)

Windows Live Movie Maker (Version: 15.4.3502.0922)

Windows Live Photo Common (Version: 15.4.3502.0922)

Windows Live Photo Gallery (Version: 15.4.3502.0922)

Windows Live PIMT Platform (Version: 15.4.3508.1109)

Windows Live Remote Client (Version: 15.4.5722.2)

Windows Live Remote Client Resources (Version: 15.4.5722.2)

Windows Live Remote Service (Version: 15.4.5722.2)

Windows Live Remote Service Resources (Version: 15.4.5722.2)

Windows Live SOXE (Version: 15.4.3502.0922)

Windows Live SOXE Definitions (Version: 15.4.3502.0922)

Windows Live UX Platform (Version: 15.4.3502.0922)

Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)

Windows Live Writer (Version: 15.4.3502.0922)

Windows Live Writer Resources (Version: 15.4.3502.0922)

WinPcap 4.1.2 (Version: 4.1.0.2001)

WinSCP 5.0.4 beta (Version: 5.0.4 beta)

Wireshark 1.6.5 (Version: 1.6.5)

WordPerfect Office IFilter 32-bit (Version: 1.3)

WordPerfect Office IFilter 64-bit (Version: 1.3)

WordPerfect Office X6 - Common Files (Version: 16.2)

WordPerfect Office X6 - Common Files English (Version: 16.2)

WordPerfect Office X6 - IPM (Version: 16.2)

WordPerfect Office X6 - Lightning Files (Version: 16.2)

WordPerfect Office X6 - Lightning Files English (Version: 16.2)

WordPerfect Office X6 - Oxford (Version: 16.2)

WordPerfect Office X6 - Presentations Files (Version: 16.2)

WordPerfect Office X6 - Presentations Files English (Version: 16.2)

WordPerfect Office X6 - Quattro Pro Files (Version: 16.2)

WordPerfect Office X6 - Quattro Pro Files English (Version: 16.2)

WordPerfect Office X6 - Setup Files (Version: 16.2)

WordPerfect Office X6 - System Files (Version: 15.0)

WordPerfect Office X6 - WordPerfect Files (Version: 16.2.1)

WordPerfect Office X6 - WordPerfect Files English (Version: 16.2)

WordPerfect Office X6 - WT (Version: 16.1)

WordPerfect Office X6 (Version: 16.0.0.427)

WordPerfect Office X6 (Version: 16.1)

XXConsole: Super Console Generator ver 0.96 (Version: 0.96)

========================= Memory info: ===================================

Percentage of memory in use: 70%

Total physical RAM: 6134.11 MB

Available physical RAM: 1807.7 MB

Total Pagefile: 18417.51 MB

Available Pagefile: 13861.48 MB

Total Virtual: 4095.88 MB

Available Virtual: 3961.35 MB

========================= Partitions: =====================================

2 Drive c: (BOOT new) (Fixed) (Total:465.76 GB) (Free:367.14 GB) NTFS

4 Drive e: (DATA) (Fixed) (Total:273.66 GB) (Free:90.61 GB) NTFS

5 Drive f: (BACKUPS) (Fixed) (Total:2794.52 GB) (Free:953.51 GB) NTFS

6 Drive g: (TEMP) (Fixed) (Total:172.79 GB) (Free:170.95 GB) NTFS

7 Drive h: (JoeCook) (Fixed) (Total:97.66 GB) (Free:75.73 GB) NTFS

8 Drive i: (MUSIC) (Fixed) (Total:97.66 GB) (Free:89.33 GB) NTFS

9 Drive k: (SWAP) (Fixed) (Total:97.66 GB) (Free:91.58 GB) NTFS

10 Drive p: (DATA) (Network) (Total:273.66 GB) (Free:90.61 GB) NTFS

11 Drive s: (ExtraData) (Fixed) (Total:192.1 GB) (Free:192 GB) NTFS

12 Drive x: (DATA) (Network) (Total:273.66 GB) (Free:90.61 GB) NTFS

13 Drive y: (DATA) (Network) (Total:273.66 GB) (Free:90.61 GB) NTFS

========================= Users: ========================================

User accounts for \\UTLAWYER

Administrator David DMC

Guest Hojo joecooktest

JPC-Admin Nora nukeme

UpdatusUser

 

**** End of log ****



#4 hamluis

hamluis

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Posted 23 May 2013 - 07:23 PM

See comment by whs at http://www.howtogeek.com/forum/topic/system-restore-recovery .

 

Background info, http://blog.szynalski.com/2009/11/23/volume-shadow-copy-system-restore/ .

 

What I would do...is simply turn off SR, run the chkdsk /r command...then reboot and turn SR back on again.  I don't see where anyone suggests that but that would be my approach.  I don't use SR, so I disable it when I complete my Windows install successfully.

 

If SR is damaged and incapable of functioning correctly...I would run the sfc /scannow command if I wanted to ensure that all files were in good order.

 

Louis


Edited by hamluis, 23 May 2013 - 07:23 PM.


#5 jpcook

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Posted 23 May 2013 - 09:03 PM

You  really hit it on the head. Thank you

 

Here is perhaps what is going on.

 

C:\Windows\system32>VSSADMIN LIST SHADOWSTORAGE

vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool

© Copyright 2001-2005 Microsoft Corp.

 

Shadow Copy Storage association

   For volume: (F:)\\?\Volume{001c1d9d-a210-bbd1-bf2e-ce013a3b3800}\

   Shadow Copy Storage volume: (F:)\\?\Volume{001c1d9d-a210-bbd1-bf2e-ce013a3b3800}\

   Used Shadow Copy Storage space: 260.953 MB (0%)

   Allocated Shadow Copy Storage space: 3.039 GB (0%)

   Maximum Shadow Copy Storage space: 649.81 GB (23%)

 

Shadow Copy Storage association

   For volume: (C:)\\?\Volume{e7526380-62df-11e0-894f-806e6f6e6963}\

   Shadow Copy Storage volume: (C:)\\?\Volume{e7526380-62df-11e0-894f-806e6f6e6963}\

   Used Shadow Copy Storage space: 16.604 GB (3%)

   Allocated Shadow Copy Storage space: 16.985 GB (3%)

   Maximum Shadow Copy Storage space: 17.141 GB (3%)

 

Shadow Copy Storage association

   For volume: (E:)\\?\Volume{40d0fcc2-62dc-11e0-b185-806e6f6e6963}\

   Shadow Copy Storage volume: (E:)\\?\Volume{40d0fcc2-62dc-11e0-b185-806e6f6e6963}\

   Used Shadow Copy Storage space: 69.011 GB (25%)

   Allocated Shadow Copy Storage space: 70.445 GB (25%)

   Maximum Shadow Copy Storage space: 71.151 GB (26%)

 

 

 

F: is used for backups. Don't know why it's running there.

C:  system

E: active data that changes by the second..... can't imagine why it's running there either.

 

I'll keep you posted.



#6 hamluis

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Posted 24 May 2013 - 01:52 PM

Although I don't use SR...it will apply itself to each partition detected on a system...thus you would have VSS on each partition, along with well-recognized SR folders.

 

Also...there are certain programs that will automatically enable SR, even if it's disabled, as part of their "let's be safe" inbuilt routine.  So, even if a user disables it, it may become active again without user knowledge.

 

I just disable it again and periodically check my basic SR disablement setting.

 

Louis



#7 jpcook

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Posted 28 May 2013 - 11:11 PM

I am not ignoring you. 

I still have issues with this. But I have a virus... System Care Antivirus popped up in my task bar and automatically ran a "Scan" . Tried to Ctl-alt-del to see what it was but that was disabled. shutdown and rebooted in safe mode.  I don't know if you can help me or if I should log another topic on the forum? 






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