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Need help cleaning up pc. Running so slow between mouse clicks


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27 replies to this topic

#1 megawatt

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Posted 22 May 2013 - 06:07 PM

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#2 nasdaq

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Posted 25 May 2013 - 10:01 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

If you still need help please run these tools.

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
===

Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.

Download DDS by sUBs from one of the following links, if you no longer have it available. Save it to your desktop.

1: DDS.scr (Not recommended if you use Chrome to download this .scr file. Use the other options.)
2: DDS.pif
3: DDS.COM

Double click on the DDS icon, allow it to run.
A small box will open, with an explanation about the tool. No input is needed, the scan is running.
Notepad will open with the results.
Follow the instructions that pop up for posting the results.
Please note: You may have to disable any script protection running if the scan fails to run.

dds_scr.gif

Please just paste the contents of the DDS.txt log in your next post. DO NOT attach the log.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please paste the logs in your next reply, DO NOT ATTACH THEM
Let me know what problem persists.

#3 nasdaq

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Posted 31 May 2013 - 09:26 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

#4 nasdaq

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Posted 31 May 2013 - 12:19 PM

This topic has been re-opened at the request of the person who originally posted.

#5 megawatt

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Posted 31 May 2013 - 06:46 PM

# AdwCleaner v2.301 - Logfile created 05/31/2013 at 19:05:49
# Updated 16/05/2013 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : Robbie - ROBSNOTEBOOK
# Boot Mode : Normal
# Running from : C:\Documents and Settings\Robbie\Local Settings\Temporary Internet Files\Content.IE5\2X8OTRA4\adwcleaner[1].exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****

File Deleted : C:\END
Folder Deleted : C:\Documents and Settings\All Users.WINDOWS\Application Data\Tarma Installer
Folder Deleted : C:\Documents and Settings\Robbie\Application Data\ExpressFiles
Folder Deleted : C:\Documents and Settings\Robbie\Application Data\OpenCandy
Folder Deleted : C:\Documents and Settings\Robbie\Application Data\searchquband
Folder Deleted : C:\Documents and Settings\Robbie\Local Settings\Application Data\Conduit
Folder Deleted : C:\Documents and Settings\Robbie\Local Settings\Application Data\Coupon Companion
Folder Deleted : C:\Documents and Settings\Robbie\Local Settings\Application Data\Ilivid Player
Folder Deleted : C:\Documents and Settings\Robbie\My Documents\ShopToWin
Folder Deleted : C:\Program Files\Conduit
Folder Deleted : C:\Program Files\Coupon Companion

***** [Registry] *****

Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\NetAssistant 3.8.3
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\StartSearch
Key Deleted : HKLM\SOFTWARE\Classes\AppID\PropertySync.EXE
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0004493.Sandbox
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0004493.Sandbox.1
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

*************************

AdwCleaner[S1].txt - [3817 octets] - [31/05/2013 19:05:49]

########## EOF - C:\AdwCleaner[S1].txt - [3877 octets] ##########

 

 

 

 

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702
Run by Robbie at 19:23:47 on 2013-05-31
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.1918.1359 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ================
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\AGRSMMSG.exe
E:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
mStart Page = hxxp://search.privitize.com/?aff=7
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [DAEMON Tools Lite] "c:\program files\daemon tools lite\DTLite.exe" -autorun
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "e:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
uPolicies-Explorer: NoDriveAutoRun = dword:67108863
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/4.0.4.0/GarminAxControl_32.CAB
DPF: {106E49CF-797A-11D2-81A2-00E02C015623} - hxxp://www.alternatiff.com/distribution/alternatiff-ax-w32-2.0.4.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {4B54A9DE-EF1C-4EBE-A328-7C28EA3B433A} - hxxp://quickscan.bitdefender.com/qsax/qsax.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {9E858349-A287-4D37-8C27-034330E160F9} - hxxp://www.myalbum.com/v3/skinsrc/core/system/aus8.0.14/ImageUploader8.cab
DPF: {A4150320-98EC-4DB6-9BFB-EBF4B6FBEB16} - hxxp://robbie.isa-geek.com/codebase/DVM_IPCam2.ocx
DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - hxxp://68.115.177.86:8080/activex/AMC.cab
DPF: {E22CCE14-B7AC-11D1-A1C2-444553540000} - hxxps://dnet.dom.com/m5web/activex/,DanaInfo=ojrm5w301+chadospelltext.cab
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://dnet.dom.com/dana-cached/sc/JuniperSetupClient.cab
DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} - hxxps://evalue.internationaldelivers.com/service/downloads/Acgm.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com//activex/ractrl.cab?lmi=724
TCP: NameServer = 71.252.0.12 68.238.112.12
TCP: Interfaces\{E96191C9-F78A-457B-A24A-C7CAF752C4DE} : DHCPNameServer = 71.252.0.12 68.238.112.12
Notify: AtiExtEvent - Ati2evxx.dll
Notify: LMIinit - LMIinit.dll
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2012-3-20 195296]
R0 ssfs0bbe;ssfs0bbe;c:\windows\system32\drivers\ssfs0bbe.sys [2011-10-15 28936]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\drivers\dtsoftbus01.sys [2012-2-20 242240]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2011-12-7 374704]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2012-1-9 47640]
S0 cerc6;cerc6; [x]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2011-9-16 12856]
S3 cnnctfy2MP;cnnctfy2MP;c:\windows\system32\drivers\cnnctfy2.sys --> c:\windows\system32\drivers\cnnctfy2.sys [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]
.
=============== Created Last 30 ================
.
2013-05-31 23:01:01 7016152 ----a-w- c:\documents and settings\all users.windows\application data\microsoft\microsoft antimalware\definition updates\{5e871a92-facc-486c-97e0-4dcce52c6c12}\mpengine.dll
2013-05-23 23:01:42 7016152 ----a-w- c:\documents and settings\all users.windows\application data\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
.
==================== Find3M  ====================
.
2013-05-15 02:55:59 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-05-15 02:55:58 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-05-02 06:06:08 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-04-16 22:17:15 920064 ----a-w- c:\windows\system32\wininet.dll
2013-04-16 22:17:14 43520 ------w- c:\windows\system32\licmgr10.dll
2013-04-16 22:17:14 1469440 ------w- c:\windows\system32\inetcpl.cpl
2013-04-12 23:28:55 385024 ------w- c:\windows\system32\html.iec
2013-04-10 01:31:19 1876352 ----a-w- c:\windows\system32\win32k.sys
2013-03-08 08:36:22 293376 ----a-w- c:\windows\system32\winsrv.dll
2013-03-07 01:28:24 2193408 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-03-07 00:50:28 2070016 ----a-w- c:\windows\system32\ntkrnlpa.exe
.
============= FINISH: 19:24:33.28 ===============

 

 

 

 

 Results of screen317's Security Check version 0.99.64 
 Windows XP Service Pack 3 x86  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Microsoft Security Essentials  
 Antivirus up to date! 
`````````Anti-malware/Other Utilities Check:`````````
 Java™ 6 Update 37 
 Java version out of Date!
 Adobe Reader 10.1.6 Adobe Reader out of Date! 
````````Process Check: objlist.exe by Laurent```````` 
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:: 8%
````````````````````End of Log``````````````````````
 

 

 



#6 nasdaq

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Posted 01 June 2013 - 08:14 AM

Secure your system by updating 3rd party programs.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

If present remove the old version(s) of Java using the Add/Remove Programs applet.

Java 6 Update 37

Note
Java security update installs Ask Toolbar by default -- a single click in a multi-step installer.
http://www.benedelman.org/images/iac-jan13/ask-iac-011613-small.png
I suggest that your un-check the box "Install the Ask Toolbar" before proceeding.
===

Get the latest version of the Adobe Reader.
http://get.adobe.com/reader/
Before your download I suggest you unckeck the box on the top right "Yes, install McAfee Security Scan Plus - optional" this is not required if you are not a McAfee subscriber. While the installation is in progress you can also deny the installation of any other programs that may be suggested.

When installed remove your old version of the Reader using the Add/Remove Programs applet if present.
===

thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please post the log and let me know if the problem persists.

#7 megawatt

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Posted 01 June 2013 - 08:49 AM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Microsoft Windows XP x86
Ran by Robbie on Sat 06/01/2013 at  9:45:02.43
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\clsid\{22222222-2222-2222-2222-220022442293}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{27CC8336-8581-43FC-86EE-31E82B6AB0D3}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{27CC8336-8581-43FC-86EE-31E82B6AB0D3}

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Folder] "C:\Documents and Settings\Robbie\appdata\locallow\datamngr"
Successfully deleted: [Folder] "C:\Documents and Settings\Robbie\Local Settings\Application Data\wondershare"
Successfully deleted: [Folder] "C:\Program Files\Common Files\Wondershare"
Successfully deleted: [Folder] "C:\WINDOWS\buzzsocialpointschecker"

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 06/01/2013 at  9:47:43.68
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#8 nasdaq

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Posted 01 June 2013 - 12:25 PM

Is the problem persisting?

#9 megawatt

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Posted 01 June 2013 - 08:10 PM

computer running much better and startup is now fast. Internet Explorer is still really slow .Sometimes I have to wait and no keys or mouse will do anything for 10 secs. If there is something we can do for that. If not thats ok

also I turned off Java



#10 nasdaq

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Posted 02 June 2013 - 08:38 AM

Try the fix on this page.

How to reset Internet Explorer settings

http://support.microsoft.com/kb/923737

#11 megawatt

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Posted 05 June 2013 - 01:09 PM

Done but IE still slow and pauses and freezes I will keep looking

#12 nasdaq

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Posted 06 June 2013 - 07:39 AM

Remove this start page.

mStart Page = hxxp://search.privitize.com/?aff=7

This topic may help.
http://malwaretips.com/blogs/remove-privitize-vpn-virus/
===

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.[/list] Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

    For complete or visual instructions on installing and running Malwarebytes Anti-Malware please read this link

    Post back with the Malwarebytes Anti-Malware log once it's complete.


#13 megawatt

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Posted 08 June 2013 - 09:04 AM

Found no Pritivize.com  per instructions

 

 

 

 

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Robbie :: ROBSNOTEBOOK [administrator]

6/8/2013 9:46:58 AM
mbam-log-2013-06-08 (09-46-58).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 226582
Time elapsed: 8 minute(s), 59 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)



#14 nasdaq

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Posted 08 June 2013 - 12:36 PM

Lets try this.

Please download ComboFix from one of these locations:
Link 1
Link 2
IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Some Rookit infection may damage your boot sector. The Windows Recovery Console may be needed to restore it. Do not bypass this installation. You may regret it.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
RcAuto1.gif
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
whatnext.png
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Note: If you have difficulty properly disabling your protection programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.

#15 megawatt

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Posted 09 June 2013 - 02:32 PM

ComboFix 13-06-08.02 - Robbie 06/09/2013  14:24:42.2.1 - x86
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.894.569 [GMT -4:00]
Running from: c:\documents and settings\Robbie\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files\Internet Explorer\SET241.tmp
c:\program files\Internet Explorer\SET243.tmp
c:\windows\system32\drivers\etc\hosts.ics
c:\windows\system32\SET230.tmp
c:\windows\system32\SET231.tmp
c:\windows\system32\SET232.tmp
c:\windows\system32\SET236.tmp
c:\windows\system32\SET237.tmp
c:\windows\system32\SET238.tmp
c:\windows\system32\SET23C.tmp
c:\windows\system32\SET23D.tmp
c:\windows\system32\SET23E.tmp
.
.
(((((((((((((((((((((((((   Files Created from 2013-05-09 to 2013-06-09  )))))))))))))))))))))))))))))))
.
.
2013-06-09 17:58 . 2013-05-13 06:19 7016152 ----a-w- c:\documents and settings\All Users.WINDOWS\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{35094809-9355-47E1-9286-29902F36890F}\mpengine.dll
2013-06-08 15:59 . 2013-05-13 06:19 7016152 ----a-w- c:\documents and settings\All Users.WINDOWS\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-06-08 15:55 . 2013-06-08 15:55 -------- d-----w- c:\documents and settings\Robbie\Application Data\ElevatedDiagnostics
2013-06-01 23:53 . 2013-06-01 23:53 -------- d-----w- c:\documents and settings\Robbie\Local Settings\Application Data\Sun
2013-06-01 13:45 . 2013-06-01 13:45 -------- d-----w- c:\windows\ERUNT
2013-06-01 13:44 . 2013-06-01 13:44 -------- d-----w- C:\JRT
2013-06-01 13:43 . 2013-06-01 13:43 -------- d-----w- c:\program files\Common Files\Java
2013-06-01 13:42 . 2013-06-01 13:42 144896 ----a-w- c:\windows\system32\javacpl.cpl
2013-06-01 13:42 . 2013-06-01 13:42 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-05-24 00:31 . 2013-05-24 00:31 -------- d-----w- c:\documents and settings\All Users.WINDOWS\Application Data\Yahoo! Companion
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-06-08 12:35 . 2012-01-10 01:44 86888 ----a-w- c:\windows\system32\LMIRfsClientNP.dll
2013-06-08 12:35 . 2012-01-10 01:44 53064 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\LMIproc.dll
2013-06-08 12:35 . 2012-01-10 01:44 31560 ----a-w- c:\windows\system32\LMIport.dll
2013-06-08 12:35 . 2012-01-10 01:44 92488 ----a-w- c:\windows\system32\LMIinit.dll
2013-06-01 13:42 . 2012-06-11 14:55 866720 ----a-w- c:\windows\system32\npdeployJava1.dll
2013-06-01 13:42 . 2012-02-20 04:16 788896 ----a-w- c:\windows\system32\deployJava1.dll
2013-05-15 02:55 . 2012-05-26 00:19 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-05-15 02:55 . 2012-01-10 02:35 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-05-02 06:06 . 2012-01-10 01:54 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-04-16 22:17 . 2008-04-14 12:00 920064 ----a-w- c:\windows\system32\wininet.dll
2013-04-16 22:17 . 2008-04-14 12:00 43520 ------w- c:\windows\system32\licmgr10.dll
2013-04-16 22:17 . 2008-04-14 12:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2013-04-12 23:28 . 2008-04-14 12:00 385024 ------w- c:\windows\system32\html.iec
2013-04-10 01:31 . 2008-04-14 12:00 1876352 ----a-w- c:\windows\system32\win32k.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DAEMON Tools Lite"="c:\program files\DAEMON Tools Lite\DTLite.exe" [2012-02-13 3481408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-08-06 344064]
"LogMeIn GUI"="c:\program files\LogMeIn\x86\LogMeInSystray.exe" [2011-09-16 63048]
"RTHDCPL"="RTHDCPL.EXE" [2008-04-07 16860672]
"AGRSMMSG"="AGRSMMSG.exe" [2005-10-15 88203]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-11-02 59240]
"iTunesHelper"="e:\program files\iTunes\iTunesHelper.exe" [2012-01-16 421736]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 947152]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LMIinit]
2013-06-08 12:35 92488 ----a-w- c:\windows\system32\LMIinit.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"e:\\Program Files\\iTunes\\iTunes.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"2987:TCP"= 2987:TCP:Connectify File Sharing
"67:UDP"= 67:UDP:Internet Connection Sharing (DHCP Server-In)
"1317:UDP"= 1317:UDP:Internet Connection Sharing (DHCP Server-In, DS-Shifted)
"68:UDP"= 68:UDP:Internet Connection Sharing (DHCPv4-In)
"547:UDP"= 547:UDP:Internet Connection Sharing (DHCPv6-In)
"53:UDP"= 53:UDP:Internet Connection Sharing (DNS Server-In)
"1303:UDP"= 1303:UDP:Internet Connection Sharing (DNS Server-In, DS-Shifted)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\IcmpSettings]
"AllowInboundEchoRequest"= 1 (0x1)
.
R0 ssfs0bbe;ssfs0bbe;c:\windows\system32\drivers\ssfs0bbe.sys [10/15/2011 5:20 PM 28936]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\drivers\dtsoftbus01.sys [2/20/2012 1:18 AM 242240]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\LogMeIn\x86\LMIGuardianSvc.exe [12/7/2011 7:21 PM 375120]
S0 cerc6;cerc6; [x]
S2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\LogMeIn\x86\rainfo.sys [9/16/2011 3:10 PM 13624]
S3 cnnctfy2MP;cnnctfy2MP;c:\windows\system32\DRIVERS\cnnctfy2.sys --> c:\windows\system32\DRIVERS\cnnctfy2.sys [?]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ    Pml Driver HPZ12 Net Driver HPZ12
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{A509B1FF-37FF-4bFF-8CFF-4F3A747040FF}]
2009-03-08 09:32 128512 ----a-w- c:\windows\system32\advpack.dll
.
Contents of the 'Scheduled Tasks' folder
.
2013-06-09 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-26 02:56]
.
2013-06-09 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-12-19 04:59]
.
2013-06-09 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-12-19 04:59]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
mStart Page = hxxp://www.yahoo.com/?fr=fp-yie8
uInternet Settings,ProxyOverride = *.local
uSearchAssistant =
Trusted Zone: intuit.com\ttlc
TCP: DhcpNameServer = 71.252.0.12 68.238.112.12
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/4.0.4.0/GarminAxControl_32.CAB
DPF: {9E858349-A287-4D37-8C27-034330E160F9} - hxxp://www.myalbum.com/v3/skinsrc/core/system/aus8.0.14/ImageUploader8.cab
DPF: {A4150320-98EC-4DB6-9BFB-EBF4B6FBEB16} - hxxp://robbie.isa-geek.com/codebase/DVM_IPCam2.ocx
DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - hxxp://68.115.177.86:8080/activex/AMC.cab
DPF: {E22CCE14-B7AC-11D1-A1C2-444553540000} - hxxps://dnet.dom.com/m5web/activex/,DanaInfo=ojrm5w301+chadospelltext.cab
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
AddRemove-Coupon Companion - c:\program files\Coupon Companion\Uninstall.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-06-09 14:30
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ... 
.
scanning hidden autostart entries ...
.
scanning hidden files ... 
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(636)
c:\windows\system32\Ati2evxx.dll
c:\windows\system32\LMIinit.dll
c:\windows\system32\LMIRfsClientNP.dll
.
Completion time: 2013-06-09  14:32:03
ComboFix-quarantined-files.txt  2013-06-09 18:32
.
Pre-Run: 61,728,501,760 bytes free
Post-Run: 61,952,479,232 bytes free
.
- - End Of File - - 831649E4103D29AACA67011EAAD1D4B5
8F558EB6672622401DA993E1E865C861






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