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First time bsod


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17 replies to this topic

#1 Deaste

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Posted 22 May 2013 - 10:31 AM

So my laptop just BSOD on me and I have no idea what happened. It also takes 5 to 10 mins to boot up, if anyone could help me understand this I would be grateful.


Edited by hamluis, 22 May 2013 - 12:18 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 dicke

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Posted 22 May 2013 - 10:33 AM

So my laptop just BSOD on me and I have no idea what happened. It also takes 5 to 10 mins to boot up, if anyone could help me understand this I would be grateful.

Hi, 

Can you give us a bit more about your hardware and software? Operating system, security product, version numbers, just the usual details

Thanks


Stay well and surf safe [stay protected]

Dick E


#3 Deaste

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Posted 22 May 2013 - 10:39 AM

Sorry about that new to this kind of stuff. It runs windows 7, i7processor, I think 16 g of ram, I'm running avast free, and it came up with 29 problems, I also used windows malware program and it said I have a Trojan alueron (?). Is that good?

#4 boopme

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Posted 25 May 2013 - 11:22 PM

Hello, lets see what these say.


Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



Please Download TDSSkiller
Launch it.
Click on change parameters-Select TDLFS file system
Click on "Scan".
Please post the LOG report(log file should be in your C drive)

Do not change the default options on scan results.



Please download AdwCleaner by Xplode onto your desktop.
•Close all open programs and internet browsers.
•Double click on adwcleaner.exe to run the tool.
•Click on Delete.
•Confirm each time with Ok.
•You will be prompted to restart your computer. A text file will open after the restart.
•Please post the contents of that logfile with your next reply.
•You can find the logfile at C:\AdwCleaner[S1].txt as well.




Now I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
NOTE:Sometimes if ESET finds no infections it will not create a log.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Deaste

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Posted 26 May 2013 - 03:06 PM

For the TDSSkiller it says to cure a Rootkit.Boot.Pihar.c. Do I cure it or restore?



#6 boopme

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Posted 26 May 2013 - 07:31 PM

Cure
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Deaste

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Posted 27 May 2013 - 09:46 PM

Sorry have not posted any of the results working on it now should have them tomorrow been swamped with other stuff,  but my computer just took a photo of me and then a FBI thing came up and said I had child bad stuff on my computer and told me to give it money or my comp will be locked up....



#8 boopme

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Posted 27 May 2013 - 10:02 PM

You should do this first then

 

Remove the Department of Justice Ransomware (Uninstall Guide)


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Deaste

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Posted 27 May 2013 - 10:25 PM

Okay, I restarted my comp and that came up again. I wasn't able to get it to go away so I ctrl+alt+del and then did log off, once it ask me if i wanted to I click cancel and I was able to get one again.



#10 Deaste

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Posted 27 May 2013 - 10:28 PM

Okay so about the hitman pro, if i can get on the internet do I need the flash drive?



#11 boopme

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Posted 27 May 2013 - 10:33 PM

If it you can get on and download then no...
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 Deaste

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Posted 27 May 2013 - 10:34 PM

Okay, I know that was a stupid question but I don't want to take any chances.



#13 boopme

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Posted 27 May 2013 - 10:40 PM

There are no stupid questions ,only stupid answers LOL

I have to leave now, but I'll look back.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 Deaste

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Posted 28 May 2013 - 05:00 AM

The hitman program didn't help.



#15 boopme

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Posted 28 May 2013 - 01:38 PM

Ok we need to start a new topic named Ransomware. We can get this out.

Go here and do steps 6,7 and 8. Back up any important files now.

Preparation Guide


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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