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ASUS P8Z77-V Motherboard Burned.


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#1 sbdblyss

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Posted 22 May 2013 - 12:59 AM

Hello.

 

I have an ASUS P8X77-V motherboard that went out. I am not sure what caused it and I am hoping that someone may have an idea. It was paired with an i7 3770K with no overclock. The PSU, Corsair HX750, is still functioning properly. Any ideas? Thank you!

 

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My mind isn't quite sure what it has bargained for, but my heart is in time with, with the consistency of Your's.

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#2 dpunisher

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Posted 22 May 2013 - 05:12 AM

From what I can see, likely that MOSFET shorted and cooked the 2 SMDs and the trace next to it.  Is your memory OK?


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#3 sbdblyss

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Posted 04 June 2013 - 10:46 AM

I just received word from ASUS that they will not be replacing my motherboard because the damage is "customer induced." I do not understand how the have arrived at this conclusion. I did not physically cause the damage above. It is obvious that a component failed. I am very frustrated as I have purchased ASUS components for my personal computers, as well as for my business, for the past 14 years. I have one office that is running 7 ASUS boards without a problem. I'm surprised that ASUS would blame something like the damage picture above on their customer. The motherboard functioned perfectly for 8 months. I am so disappointed.


My mind isn't quite sure what it has bargained for, but my heart is in time with, with the consistency of Your's.




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