Posted 04 June 2013 - 10:46 AM
I just received word from ASUS that they will not be replacing my motherboard because the damage is "customer induced." I do not understand how the have arrived at this conclusion. I did not physically cause the damage above. It is obvious that a component failed. I am very frustrated as I have purchased ASUS components for my personal computers, as well as for my business, for the past 14 years. I have one office that is running 7 ASUS boards without a problem. I'm surprised that ASUS would blame something like the damage picture above on their customer. The motherboard functioned perfectly for 8 months. I am so disappointed.
My mind isn't quite sure what it has bargained for, but my heart is in time with, with the consistency of Your's.