Hello, my name is Daniel. I work as a remote support technician for a company (I am not representing them here in any capacity here) doing virus removals and other remote help desk support. I've occassionally browsed these forums inbetween virus removal work at my job and developing Python scripts. I've been involved with tech support and IT since I was 15 and no expectation to ever stop. I decided recently I want to get a little more involved in the community and possibly contribute to Bleeping Computer's website so I am hoping I will find opporunities here to help others.