Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Cant connect to internet


  • Please log in to reply
12 replies to this topic

#1 Mr Darkwater

Mr Darkwater

  • Members
  • 70 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:44 PM

Posted 21 May 2013 - 06:37 PM

Hi all,

 

I recently tried to use a vpn...and I didnt care for it as I wasnt getting the results I needed.

 

I deleted the software and now I dont have internet connection.

 

 

Any help would be greatly appreciated!

 

 

 

D

 



BC AdBot (Login to Remove)

 


#2 caperdog

caperdog

  • BC Advisor
  • 954 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Nova Scotia
  • Local time:05:44 AM

Posted 21 May 2013 - 06:52 PM

are you able to use system restore and restore to a date prior to installing the vpn software ?



#3 Mr Darkwater

Mr Darkwater
  • Topic Starter

  • Members
  • 70 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:44 PM

Posted 21 May 2013 - 07:13 PM

I tired that...No go. :(



#4 caperdog

caperdog

  • BC Advisor
  • 954 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Nova Scotia
  • Local time:05:44 AM

Posted 21 May 2013 - 07:17 PM

look in Device Manager to see the status of your network adaptors. any red or yellow flags beside any hardware ?



#5 Mr Darkwater

Mr Darkwater
  • Topic Starter

  • Members
  • 70 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:44 PM

Posted 21 May 2013 - 07:48 PM

The tap-win32 adapter is highlighted red and the comm port (com 1) is highlighted yellow.



#6 caperdog

caperdog

  • BC Advisor
  • 954 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Nova Scotia
  • Local time:05:44 AM

Posted 22 May 2013 - 08:32 PM

The tap-win32 adapter was installed with the vpn.  With a red flag beside it it should be turned off and not interfering.

Which vpn did you install ? There may have been other freebies installed at the same time and should be removed before you remove the software adapter (The tap-win32 adapter) .



#7 Mr Darkwater

Mr Darkwater
  • Topic Starter

  • Members
  • 70 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:44 PM

Posted 22 May 2013 - 08:53 PM

Installed Torguard. I didnt install anything else besides their software. Well...as far as I know.



#8 caperdog

caperdog

  • BC Advisor
  • 954 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Nova Scotia
  • Local time:05:44 AM

Posted 22 May 2013 - 09:18 PM

open a command prompt and type ipconfig --> press enter

check your IP and default gateway

If you need more explaination let me know



#9 caperdog

caperdog

  • BC Advisor
  • 954 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Nova Scotia
  • Local time:05:44 AM

Posted 22 May 2013 - 09:27 PM

uninstall torguard, all of these programs have changed your network settings. You will have to reset them.

got to go but i will check back tomorrow



#10 Mr Darkwater

Mr Darkwater
  • Topic Starter

  • Members
  • 70 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:44 PM

Posted 22 May 2013 - 10:06 PM

I uninstalled. Ran ipconfig. window popped up for 2 seconds then disappears.

 

Thank you for your help!



#11 caperdog

caperdog

  • BC Advisor
  • 954 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Nova Scotia
  • Local time:05:44 AM

Posted 23 May 2013 - 05:35 AM

go to Start --> Run --> type cmd --> press ok --> in command prompt window type ipconfig

This will show you your IP address like 192.168.2.23

also default gateway should be your router address like 192.168.2.1

 

you do have a router ? or modem ? that allows you to connect to internet



#12 Mr Darkwater

Mr Darkwater
  • Topic Starter

  • Members
  • 70 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:44 PM

Posted 23 May 2013 - 08:22 AM

Both IP Address & Subnet Mask is 0.0.0.0

 

Default gateway is blank.

 

I connect to a router via cable which then connects to Broadband.



#13 caperdog

caperdog

  • BC Advisor
  • 954 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Nova Scotia
  • Local time:05:44 AM

Posted 23 May 2013 - 02:03 PM

right click My Network Places --> properties

right click Local Area Connection --> properties

highlight Internet Protocol (TCP/IP) --> press properties button

check automatic, for IP and for DNS

reboot

 

more detail here on pages 1 - 9

http://mikenation.net/files/Win_XP_Home_Network_Setup.pdf

on page 7 you can set your NetBIOS to default

 

hope that does it






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users