I hope someone can help me A couple of days ago my laptop screen was filled with an obviously fake notice saying that the "police" had locked down my PC and demanded £100 to unlock it ! I know this is a scam / virus but now I can't access that particlar user log on and cant get rid of the message / virus.
I can start up into safe mode and I have other user profiles than can be accessed no problems.
I have tried reading the forum advice for this virus and as a head start have run the various logs (FFS, Malware bytes, Rkill etc) as suggested, which I can post here if that helps ?
Anything else you need to know just ask