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FBI Ransomware virus


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#1 happycatters

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Posted 21 May 2013 - 03:12 PM

Hi,

 

I have a friend who acquired this FBI Ransomware virus, and can't seem to fully remove this little bugger.

 

I was able to finally use HitmanPro Kickstart to rid of it, but now a command prompt pops up on startup and does not load explorer.exe

 

The command prompt tries to load an executable, can't find it, and just sits at the cmd prompt. I can start explorer.exe manually and the computer works fine.

 

 

I've used:

 

HitmanPro in Safe Mode with Networking - Default Scan

Malwarebytes full scan in safe mode with networking

 

 

 

Let me know what logs are needed and I'll be glad to submit.

 

 

 

Thank you for your help!



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#2 happycatters

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Posted 21 May 2013 - 03:54 PM

Please disregard, I found the solution your website!

 

http://www.bleepingcomputer.com/virus-removal/remove-computer-crime-intellectual-property-section

 

 

For anyone else having the issue, see Step 15 on this page. Thanks a bunch for this fix



#3 fireman4it

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Posted 21 May 2013 - 04:32 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

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