I have a friend who acquired this FBI Ransomware virus, and can't seem to fully remove this little bugger.
I was able to finally use HitmanPro Kickstart to rid of it, but now a command prompt pops up on startup and does not load explorer.exe
The command prompt tries to load an executable, can't find it, and just sits at the cmd prompt. I can start explorer.exe manually and the computer works fine.
HitmanPro in Safe Mode with Networking - Default Scan
Malwarebytes full scan in safe mode with networking
Let me know what logs are needed and I'll be glad to submit.
Thank you for your help!