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Has my internal wireless adapter died or become problematic?


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3 replies to this topic

#1 mikey287

mikey287

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  • Local time:05:47 AM

Posted 21 May 2013 - 02:01 PM

Hey guys,

 

I've recently been having increasing amounts of difficulty connecting to and keeping my wireless connection. What generally would happen is:

 

I'd connect to my router (in very close proximity, about 10 feet away, same room), I'd get the internet for a couple minutes. Then it would still show I'm connected but I couldn't access any websites (Google Chrome gave me a DNS server error (ERR 105, maybe?). And there was nothing I could do. Troubleshooting identified no problem, changing browsers didn't help, etc.

 

However, a few minutes would go by. I would start refreshing the website in anticipation of it getting going again. The DNS error would then become a "connection timed out" error. Which usually means it's getting close to returning. And then it returns.

 

Generally, about 45 minutes to an hour later, there's another hiccup of a similar sort. Once it returns, I'll rarely have a problem again.

 

Fine...it's not ideal but I can live with it.

 

Recently though, it's gotten a lot worse. To the point where I was forced to give up and connect with a wire.

 

In the process, I tried some things...re-installing drivers, resetting routers/modems, restarting the computer, disabling and re-enabling internet related things in the device manager, disabling IPv6, static DNS servers (both locally and through the routers diagnostic page), ran Malware Anti-Bytes and Super Anti-Spyware: nothing...

 

A couple of items of note. At times when I both had and lost the wireless connection, I used my cell phone (connected wirelessly) and my roommate used his tablet to connect to the internet wirelessly and they were both successful in getting on the internet both while my laptop had access AND once it lost the connection in the ordinary course described above.

 

Why I believe it's local to my laptop (as if the above didn't seal it), when I lost my connection the last couple times, I tried to ping google.com and was unsuccessful...I also tried to ping my own router and even that was unsuccessful. So would that suggest that I just need to get USB wireless adapter or is there still hope for my internal device yet...?

 

Thanks for any help or suggestions that you can provide! Below is the information that the forum requests...

 

Information:

Laptop: Compaq Presario CQ56

Connection: now wired, was wireless

Router: Netgear N-150 WNR1000 v2

Approx distance: 8 to 10 feet. When it was working I could get a good connection some 25 feet away through a closed door. Was never an issue of signal strength, in my opinion.

Internet: Comcast cable internet.

 

----

Result.txt

 

 

MiniToolBox by Farbar  Version:21-04-2013
Ran by Michael (administrator) on 21-05-2013 at 14:57:14
Running from "C:\Users\Michael\Downloads"
Windows 7 Home Premium  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Could not flush the DNS Resolver Cache: Function failed during execution.
 
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
#       ::1             localhost
 
========================= IP Configuration: ================================
 
Realtek PCIe FE Family Controller = Local Area Connection (Connected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Hardware not present)
Ralink RT5390 802.11b/g/n WiFi Adapter = Wireless Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : FinnishMacInnis
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Mixed
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 78-AC-C0-57-88-9F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::b44b:aee3:6067:84f0%14(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.55(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, May 21, 2013 8:42:18 AM
   Lease Expires . . . . . . . . . . : Wednesday, May 22, 2013 8:42:18 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 477670592
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-87-C0-38-78-AC-C0-57-88-9F
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Wireless LAN adapter Wireless Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Ralink RT5390 802.11b/g/n WiFi Adapter
   Physical Address. . . . . . . . . : 88-9F-FA-4D-AA-EF
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4004:801::1003
 74.125.228.41
 74.125.228.37
 74.125.228.36
 74.125.228.32
 74.125.228.38
 74.125.228.46
 74.125.228.39
 74.125.228.35
 74.125.228.40
 74.125.228.34
 74.125.228.33
 
 
Pinging google.com [74.125.228.41] with 32 bytes of data:
Reply from 74.125.228.41: bytes=32 time=16ms TTL=55
Reply from 74.125.228.41: bytes=32 time=16ms TTL=55
 
Ping statistics for 74.125.228.41:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 16ms, Maximum = 16ms, Average = 16ms
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.138.253.109
 98.139.183.24
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=153ms TTL=46
Reply from 206.190.36.45: bytes=32 time=106ms TTL=46
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 106ms, Maximum = 153ms, Average = 129ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 14...78 ac c0 57 88 9f ......Realtek PCIe FE Family Controller
 13...88 9f fa 4d aa ef ......Ralink RT5390 802.11b/g/n WiFi Adapter
  1...........................Software Loopback Interface 1
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.55     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.55    276
     192.168.1.55  255.255.255.255         On-link      192.168.1.55    276
    192.168.1.255  255.255.255.255         On-link      192.168.1.55    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.55    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.55    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 14    276 fe80::/64                On-link
 14    276 fe80::b44b:aee3:6067:84f0/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
 If Metric Network Destination      Gateway
  0 4294967295 2620:9b::/96             On-link
  0   9000 ::/0                     2620:9b::500:1
===========================================================================
========================= Winsock entries =====================================
 
Catalog5 01 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"
 
Catalog5 02 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"
 
Catalog5 03 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"
 
x64-Catalog5 02 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"
 
x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/21/2013 00:33:23 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Multiple requestedPrivileges elements are not allowed in manifest.
 
Error: (05/17/2013 10:58:41 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Multiple requestedPrivileges elements are not allowed in manifest.
 
Error: (05/16/2013 03:32:51 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Multiple requestedPrivileges elements are not allowed in manifest.
 
Error: (05/16/2013 11:40:08 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Multiple requestedPrivileges elements are not allowed in manifest.
 
Error: (05/16/2013 09:12:05 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Multiple requestedPrivileges elements are not allowed in manifest.
 
Error: (05/14/2013 08:05:13 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Multiple requestedPrivileges elements are not allowed in manifest.
 
Error: (05/14/2013 10:17:52 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Multiple requestedPrivileges elements are not allowed in manifest.
 
Error: (05/11/2013 08:34:53 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Multiple requestedPrivileges elements are not allowed in manifest.
 
Error: (05/11/2013 07:40:27 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Multiple requestedPrivileges elements are not allowed in manifest.
 
Error: (05/10/2013 05:41:37 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Multiple requestedPrivileges elements are not allowed in manifest.
 
 
System errors:
=============
Error: (05/21/2013 00:40:03 PM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error: 
%%-2147024891
 
Error: (05/21/2013 00:40:03 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: 
%%-2147024891
 
Error: (05/21/2013 08:42:31 AM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error: 
%%-2147024891
 
Error: (05/21/2013 08:42:31 AM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: 
%%-2147024891
 
Error: (05/20/2013 09:16:16 PM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error: 
%%-2147024891
 
Error: (05/20/2013 09:16:16 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: 
%%-2147024891
 
Error: (05/20/2013 09:16:15 PM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error: 
%%-2147024891
 
Error: (05/20/2013 09:16:15 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: 
%%-2147024891
 
Error: (05/20/2013 05:23:32 PM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error: 
%%-2147024891
 
Error: (05/20/2013 05:23:32 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: 
%%-2147024891
 
 
Microsoft Office Sessions:
=========================
 
=========================== Installed Programs ============================
 
 Update for Microsoft Office 2007 (KB2508958)
ActiveCheck component for HP Active Support Library (Version: 3.0.0.3)
Adobe AIR (Version: 3.1.0.4880)
Adobe Flash Player 11 ActiveX (Version: 11.4.402.287)
Adobe Flash Player 11 Plugin (Version: 11.4.402.287)
Adobe Help Manager (Version: 4.0.244)
Adobe InDesign CS6 (Version: 8.0)
Adobe Media Player (Version: 1.8)
Adobe Photoshop CS5 (Version: 12.0)
Adobe Reader 9.3.3 MUI (Version: 9.3.3)
Adobe Shockwave Player 11.5 (Version: 11.5.8.612)
Agatha Christie - Peril at End House (Version: 2.2.0.95)
AIM 7
AVG Security Toolbar (Version: 15.2.0.5)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Bing Bar (Version: 7.1.361.0)
Bing Rewards Client Installer (Version: 16.0.345.0)
BitLord 1.2
Blackhawk Striker 2 (Version: 2.2.0.95)
Blasterball 3 (Version: 2.2.0.95)
Blio (Version: 2.0.5350)
Bounce Symphony (Version: 2.2.0.95)
Build-a-lot 2 (Version: 2.2.0.95)
Bulk Rename Utility 2.7.1.2
Cake Mania (Version: 2.2.0.95)
Chuzzle Deluxe (Version: 2.2.0.95)
Compaq Setup Manager (Version: 1.0.12844.3519)
Configuration DivX (Version: 2.6.1.8)
CrossLoop 2.82 (Version: 2.82)
CyberLink DVD Suite (Version: 7.0.3320)
CyberLink MediaShow (Version: 5.0.1920)
CyberLink PowerDVD 9 (Version: 9.0.1.4604)
D3DX10 (Version: 15.4.2368.0902)
Debut Video Capture Software
DHTML Editing Component (Version: 6.02.0001)
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
Dora's World Adventure (Version: 2.2.0.95)
Download Updater (AOL LLC)
Dropbox (Version: 2.0.0)
Eastside UK pre-game Editor v2007.1.7
Eastside UK saved game Editor v2007.0.4
Easy Video Capture 1.30
Energy Star Digital Logo (Version: 1.0.1)
Escape Rosecliff Island (Version: 2.2.0.95)
ESU for Microsoft Windows 7 (Version: 1.0.0)
Farm Frenzy (Version: 2.2.0.95)
FATE (Version: 2.2.0.95)
Final Drive Nitro (Version: 2.2.0.95)
Franchise Hockey Manager 2014 (Version: 2014)
Gmail Backup
Google Chrome (Version: 26.0.1410.64)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3607.2246)
Google Update Helper (Version: 1.3.21.145)
Heroes of Hellas 2 - Olympia (Version: 2.2.0.95)
Hewlett-Packard ACLM.NET v1.1.0.0 (Version: 1.00.0000)
HP Auto (Version: 1.0.12494.3472)
HP Client Services (Version: 1.0.12656.3472)
HP CloudDrive
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Documentation (Version: 1.1.2.1)
HP Game Console
HP Games (Version: 1.0.1.5)
HP MovieStore (Version: 1.0.023)
HP MovieStore (Version: 2.0.2)
HP Photo Creations (Version: 1.0.0.4042)
HP Power Manager (Version: 1.1.2)
HP Product Detection (Version: 11.14.0001)
HP Quick Launch (Version: 2.3.6)
HP Setup (Version: 8.4.4400.3525)
HP Software Framework (Version: 4.0.108.1)
HP Support Assistant (Version: 5.1.8.12)
HP Wireless Assistant (Version: 4.0.10.0)
HPAsset component for HP Active Support Library (Version: 3.0.0.3)
ImgBurn (Version: 2.5.6.0)
inSSIDer (Version: 2.1.5)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2086)
Intel® Rapid Storage Technology (Version: 9.6.2.1001)
IrfanView (remove only) (Version: 4.32)
Java Auto Updater (Version: 2.0.7.2)
Java™ 6 Update 29 (64-bit) (Version: 6.0.290)
Java™ 6 Update 37 (Version: 6.0.370)
Jewel Quest Solitaire 2 (Version: 2.2.0.95)
Junk Mail filter update (Version: 15.4.3502.0922)
LabelPrint (Version: 2.5.3220)
LightScribe System Software (Version: 1.18.18.1)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Mouse and Keyboard Center (Version: 2.1.177.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Mozilla Firefox 17.0.1 (x86 en-US) (Version: 17.0.1)
Mozilla Maintenance Service (Version: 17.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Mystery P.I. - The London Caper (Version: 2.2.0.95)
Norton Online Backup (Version: 2.1.17869)
PDF Settings CS5 (Version: 10.0)
PDF Settings CS6 (Version: 11.0)
Penguins! (Version: 2.2.0.95)
PhotoNow! (Version: 1.1.7717)
Plants vs. Zombies (Version: 2.2.0.95)
PlayReady PC Runtime x86 (Version: 1.3.0)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.95)
Polar Golfer (Version: 2.2.0.95)
Power2Go (Version: 6.1.4419)
PowerDirector (Version: 8.0.3320)
PowerISO (Version: 5.0)
Ralink RT5390 802.11b/g/n WiFi Adapter (Version: 3.1.11.0)
Realtek Ethernet Controller Driver For Windows 7 (Version: 7.18.322.2010)
Realtek High Definition Audio Driver (Version: 6.0.1.6206)
Recovery Manager (Version: 5.5.3223)
RoxioNow Player (Version: 1.9.5.101)
RtVOsd (Version: 1.0.6)
SimCity 2000 - Special Edition - www.classic-gaming.net
Skype Click to Call (Version: 5.6.8442)
Skype™ 5.5 (Version: 5.5.124)
StreamTorrent 1.0
SUPERAntiSpyware (Version: 5.5.1006)
Synaptics Pointing Device Driver (Version: 15.1.6.64)
Times Reader (Version: 2.055)
Turbo Lister 2 (Version: 2.00.0000)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Veetle TV (Version: 0.9.18)
VideoPad Video Editor
Virtual Families (Version: 2.2.0.95)
Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.95)
VLC media player 2.0.4 (Version: 2.0.4)
Wheel of Fortune 2 (Version: 2.2.0.95)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinRAR 4.01 (32-bit) (Version: 4.01.0)
WTHM Editor version 1.0.23 (Version: 1.0.23)
Zuma Deluxe (Version: 2.2.0.95)
 
========================= Devices: ================================
 
Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: Microsoft Virtual WiFi Miniport Adapter
Description: Microsoft Virtual WiFi Miniport Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: vwifimp
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 58%
Total physical RAM: 1978.92 MB
Available physical RAM: 822.68 MB
Total Pagefile: 3957.84 MB
Available Pagefile: 1783.39 MB
Total Virtual: 4095.88 MB
Available Virtual: 3957.88 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:213.73 GB) (Free:88.1 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:18.86 GB) (Free:2.74 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\FINNISHMACINNIS
 
Administrator            Guest                    Michael                  
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
03-05-2013 15:43:31 Windows Update
07-05-2013 13:56:41 Windows Update
14-05-2013 14:14:55 Windows Update
17-05-2013 14:55:56 Windows Update
 
**** End of log ****


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#2 chrisd87

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Posted 21 May 2013 - 02:42 PM

mswsock.dll [File Not found] () is the reason for your laptop and the internet connection more than likely.

 

Honestly, if it wouldn't be to much of a headache, a reformat of the os would resolve that issue. Please don't download the .dll file off the internet to try to resolve the issue because more than likely, it'll only make things worse.

 

1.You can try to use system restore to a date prior to the issue.

2. Try to run a sfc /scannow from an elevated command prompt

3. Try to do a windows repair with the windows cd.

4. If all else fails, then reformat the pc.

 

ALSO, please download this program:

http://www.tweaking.com/content/page/windows_repair_all_in_one.html

 

Please Do:

Step1

Step 3

Step 4.

 

Click on Start Repairs and then click Start. Only check "Repair Winsock and DNS Cache, Repair Hosts File, Reset Registry Permissions, Register System Files, Restore Important Windows Services" I believe all of those are all you need for this repair, then click Start.

 

Let it do its thing then see what happens.


Edited by chrisd87, 21 May 2013 - 03:23 PM.

"Like car accidents, most hardware problems are due to driver ɹoɹɹǝ."

 


#3 mikey287

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Posted 22 May 2013 - 01:18 PM

Chris,

 

Thank you for the response! I ran that program and I've noticed some improvement certainly. Still some hiccups here and there, but they seem to be more brief and less frequent. I'll monitor the situation over the next couple days and report back.

 

Thanks very much!



#4 chrisd87

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Posted 22 May 2013 - 02:04 PM

Alright, I'll be here, and hope it all goes well for you.


"Like car accidents, most hardware problems are due to driver ɹoɹɹǝ."

 





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