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Finding [and installing] the correct driver for my Wireless LAN Card


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#1 someguy456345

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Posted 20 May 2013 - 12:16 PM

Hey everyone, my mother's computer recently decided to stop working and she did a reinstall of Windows Vista 32 which came with the computer (Dell Dimension E521).  I have since upgraded it to Windows 7 Home Premium 32 using an 'advanced install' (vs recommended quick install because it lacks Service Pack 1, no internet = no updates!) thinking this might solve our lack of wireless problem.  If this is in itself is a problem and I need to reinstall Vista and fix the internet issue before updating to Windows 7, I would love to know that right away.

 

 

 

However, we are having trouble connecting to the internet.  Windows refuses to recognize the wireless LAN card, saying I must connect manually via Ethernet.  The computer has to connect wirelessly, the router is not in a place we have access to in order to set-up an ethernet connection to update the necessary wireless drivers.  Hence the downloading of the driver on my laptop and transferring via USB to the computer to install it  (assuming this is a viable solution?).  After some searching, I found out that E521 doesn't come with a wireless LAN card, so my dad had apparently installed a Ralink RT2500 Wireless LAN card.  At least I think this is the case as some searching on other websites lead me into Start-->Device Manager-->Other Devices --> "Network Controller" (this has a yellow exclamation mark beside the graphic, presumably because it has no driver?) --> Properties --> Details --> Hardware IDs (from drop-down menu), and listed are 4 Values:

 

PCI\VEN_1814&DEV_0201&SUBSYS_00321737&REV_01

PCI\VEN_1814&DEV_0201&SUBSYS_00321737

 

PCI\VEN_1814&DEV_0201&CC_028000

PCI\VEN_1814&DEV_0201&CC_0280

I have no idea what those mean but another google search indicates it is a "Ralink RT2500 Wireless LAN Card."

 

 

 

Additionally in Properties --> General there is some information given:

 

Device type: Other devices

Manufacturer: Unknown

Location:  PCI bus 4, device 9, function 0

Device Status:

The drivers for this device are not installed. (Code 28)

There is no driver selected for the device information set or element.

 

Ok, so this is where I hit a wall.  My understanding is that because it's listed as a "Network Controller" there is no driver installed at all and windows has little idea what it actually is.  So I went to Ralink's [new] website [on my laptop], downloaded the driver and transferred it via USB to the computer.  I 'installed' the software but it had no effect on updating this network controller's driver.  I additionally tried to update the driver by having the computer search for the driver through Properties --> General, both on the USB K: drive and on the desktop, but it would not recognize this software.

 

And so my question ultimately is, what steps do I take to find out what driver I would need to install.  I am really have trouble interpreting what the information on the following websites pertain to regarding the correct driver.

 

This website http://drivers.awdit.com/ven_1814/ralink-rt2500-wireless-lan-card/ has an overwhelming list of different drivers, but my limited technical knowledge would lead me to assume most are in essence "version x to version y updates" when I presumably have no version to update from.

 

The actual Mediatek (formerly Ralink) website http://www.mediatek.com/_en/07_downloads/01_windows.php?sn=500 has less selection and I did try to transfer and install both drivers which have RT2500 listed in their part number without success.

 

And so I am stumped and turn to you guys/gals.  If there is anything you think I did wrong or any steps I might need to take that I haven't, I would greatly appreciate it.

 

Thanks for reading, and thanks for the help.

 

PS the disk that came with wireless card is most likely not going to be found, we have been looking.

 



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#2 dpunisher

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Posted 20 May 2013 - 12:49 PM

http://www.mediatek.com/_en/07_downloads/01_windows.php

 

Last driver on the page.  No WIN7 support, but likely the Vista driver should work, not guaranteed, but should work.

All else fails, pull the card out and find out what card it is (manufacturer and revision).   It may have a Ralink chipset, but the actual manufacturer of the card (Linksys/Dlink or whatever) might have better drivers for it.

 

Worst case, spend $15-20 and grab another card that has current drivers.


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#3 Anshad Edavana

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Posted 20 May 2013 - 01:01 PM

Hi

 

How did you installed Windows 7 ? (what do you actually mean by "advanced install)

 

Ralink RT 2500 is an old model WLAN card and Win 7 should have built in driver support for that model. 



#4 someguy456345

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Posted 20 May 2013 - 01:12 PM

Thanks for the quick reply, this driver was initially the first one i tried.  It does install and gives me a Ralink Utility manager, but executing this program [once installed] doesn't seem to do anything.  I've sent the company an email so I will try and hold off on breaking open the computer until I hear a response, but we had no idea the card was only $15-20 dollars.



#5 someguy456345

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Posted 20 May 2013 - 01:16 PM

Hi

 

How did you installed Windows 7 ? (what do you actually mean by "advanced install)

 

Ralink RT 2500 is an old model WLAN card and Win 7 should have built in driver support for that model. 

 

Initially my mother had loaded Vista onto the computer, so I put the "windows 7 home premium upgrade" disc into the dvd drive, the startup menu popped up with 2 options i believe, a recommended install and an advanced install.  I clicked recommended, it started to install then said I needed to update vista to at least service pack 1.  So i figured I might as well try the advanced option, after i clicked that it started to install and went passed the place it was previously stalling.  There were no options for me to select or anything (minus selecting a partition which I just choose the one with the largest hard-drive space available, why there are multiple partitions is probably another issue altogether.) It rebooted a couple times, as it said it would on installation, asked me for a username/password and that was it.

 

Edit: I might have mistaken advanced install for custom (advanced)


Edited by someguy456345, 20 May 2013 - 01:19 PM.





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