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Infected with ZeroAccess rootkit


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21 replies to this topic

#1 melissa142

melissa142

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  • Local time:08:02 PM

Posted 20 May 2013 - 03:22 AM

Hey guys,

I have just been advised by "Broni" that I have beeb infected with a Zeroaccess rootkit. Broni was super helpful and got me to download and post a number of logs to determine what was going on. I will re-post my original summary of what was going wrong with my computer.

 

"Hey guys,

I have been searching this site for the past week to try and figure out what has gone wrong with my computer. I think it started last Saturday when I tried to download a movie. When I went to open it up a dialog box came up saying I didn't have the right codex (? I think that's what it said) and within the downloaded folder there was a codex pack so I tried to install those (stupid, I know). Since them my Mcafee firewall keeps turning itself off. I have gone through their virtual technician with no avail. Security scan plus tells me that the firewall is on and when I run that before I open my internal security it seems to prompt it into remembering that it is on however this only lasts for a couple minutes and then I get a prompt again saying it is off. I haven't contacted them directly yet as I wanted to make sure it wasn't a problem I had created as opposed to one with the product. I'm not sure if you can help me with that side of things but I thought I should outline everything that has been happening :)

Along with those firewall problems my google searches have been going crazy. I use firefox and everytime I do a google search I have "ad not by this site" pop up. Most of my searches are re-directed to other sites after I click on them as well. I also have been having difficulty signing into my hotmail and outlook accounts when I use firefox. I put in my information and press enter and the page looks like it refreshes and brings me directly back to the sign-on page with my info gone. I uninstalled firefox last night and tried to see if I could use explorer again but the same problems occured with the google searches however I was able to log into my email accounts and get onto my university site, which had also been a problem with firefox.

 

In a effort to clean up my computer I have run adwarecleaner which worked previously on the "browse to save" pop-ups. Those come up clean at the moment. I ran an eset scan which found 7 virus/Trojans and I deleted through that program. I read another forum here that suggested WinDefend and SharedAccess so I downloaded those and tried to install them not really sure if I should have those though. I have also tried to do a system restore and when the computer restarts a dialog box comes up saying that it was unsuccessful."

Broni directed me to the topic preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help and I have downloaded and run DSS and I will post and attach those two logs here.

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16476  BrowserJavaVersion: 10.21.2
Run by Robyne at 17:56:39 on 2013-05-20
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.61.1033.18.1639.150 [GMT 10:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
.
============== Running Processes ================
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\atiesrxx.exe
C:\windows\system32\atieclxx.exe
C:\ProgramData\eSafe\eGdpSvc.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\Dwm.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\windows\system32\taskhost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\windows\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Users\Robyne\AppData\Roaming\DefaultTab\DefaultTab\DTUpdate.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\windows\system32\mfevtps.exe
C:\Program Files\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.3.202\SymcPCCULaunchSvc.exe
C:\windows\system32\rundll32.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.3.202\ccSvcHst.exe
C:\windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe
C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe
C:\Program Files\Browny02\Brother\BrStMonW.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\McAfee\Platform\mcuicnt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\Samsung\Kies\KiesTrayAgent.exe
C:\Program Files\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
C:\Program Files\Samsung\Kies\Kies.exe
C:\Program Files\McAfee Security Scan\3.0.287\SSScheduler.exe
C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files\Browny02\BrYNSvc.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.3.202\ccSvcHst.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\windows\system32\taskeng.exe
C:\PROGRA~1\McAfee\MSC\McAPExe.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\windows\System32\WUDFHost.exe
C:\Program Files\Elantech\ETDCtrlHelper.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\McAfee Online Backup\MOBKbackup.exe
C:\Program Files\McAfee Online Backup\MOBKbackup.exe
C:\windows\system32\vssvc.exe
C:\Program Files\Adobe\Reader 11.0\Reader\AcroRd32.exe
C:\Program Files\Adobe\Reader 11.0\Reader\AcroRd32.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\windows\system32\Macromed\Flash\FlashPlayerPlugin_11_7_700_202.exe
C:\windows\system32\Macromed\Flash\FlashPlayerPlugin_11_7_700_202.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\Program Files\Apple Software Update\SoftwareUpdate.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\windows\system32\RunDll32.exe
C:\windows\system32\conhost.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\windows\system32\svchost.exe -k imgsvc
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.qvo6.com/?utm_source=b&utm_medium=adk&from=adk&uid=TOSHIBAXMK3263GSX_51AJT2OBTXX51AJT2OBT&ts=1368917844
uDefault_Page_URL = hxxp://www.qvo6.com/?utm_source=b&utm_medium=adk&from=adk&uid=TOSHIBAXMK3263GSX_51AJT2OBTXX51AJT2OBT&ts=1368917844
mStart Page = hxxp://www.qvo6.com/?utm_source=b&utm_medium=adk&from=adk&uid=TOSHIBAXMK3263GSX_51AJT2OBTXX51AJT2OBT&ts=1368917844
mDefault_Page_URL = hxxp://www.qvo6.com/?utm_source=b&utm_medium=adk&from=adk&uid=TOSHIBAXMK3263GSX_51AJT2OBTXX51AJT2OBT&ts=1368917844
uURLSearchHooks: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - <orphaned>
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
BHO: Solid Savings: {11111111-1111-1111-1111-110211621178} - c:\program files\solid savings\Solid Savings-bho.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office14\GROOVEEX.DLL
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: DefaultTab Browser Helper: {7F6AFBF1-E065-4627-A2FD-810366367D01} - c:\users\robyne\appdata\roaming\defaulttab\defaulttab\DefaultTabBHO.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - c:\program files\windows live\companion\companioncore.dll
BHO: WinZip Courier BHO: {A8FB70FA-0FDF-4601-9DC4-BFA1B357204F} - c:\program files\winzip courier\wzwmcie.dll
BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
uRun: [KiesTrayAgent] c:\program files\samsung\kies\KiesTrayAgent.exe
uRun: [KiesPDLR] c:\program files\samsung\kies\external\firmwareupdate\KiesPDLR.exe
uRun: [KiesPreload] c:\program files\samsung\kies\Kies.exe /preload
uRun: [MobileAppSync] "c:\program files\mobile app sync\D2MClient.exe"
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [SmartAudio] c:\program files\conexant\saii\SAIICpl.exe /t
mRun: [TPwrMain] c:\program files\toshiba\power saver\TPwrMain.EXE
mRun: [SmoothView] c:\program files\toshiba\smoothview\SmoothView.exe
mRun: [00TCrdMain] c:\program files\toshiba\flashcards\TCrdMain.exe
mRun: [ETDCtrl] c:\program files\elantech\ETDCtrl.exe
mRun: [SmartFaceVWatcher] c:\program files\toshiba\smartfacev\SmartFaceVWatcher.exe
mRun: [TosSENotify] c:\program files\toshiba\toshiba hdd ssd alert\TosWaitSrv.exe
mRun: [ToshibaServiceStation] "c:\program files\toshiba\toshiba service station\ToshibaServiceStation.exe" /hide:60
mRun: [NortonOnlineBackup] c:\program files\symantec\norton online backup\NOBuClient.exe
mRun: [TosVolRegulator] c:\program files\toshiba\tosvolregulator\TosVolRegulator.exe
mRun: [TosReelTimeMonitor] c:\program files\toshiba\reeltime\TosReelTimeMonitor.exe
mRun: [TosNC] c:\program files\toshiba\bulletinboard\TosNcCore.exe
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun
mRun: [BrStsMon00] c:\program files\browny02\brother\BrStMonW.exe /AUTORUN
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [mcpltui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\users\robyne\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office14\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\3.0.287\SSScheduler.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to TOSHIBA Bulletin Board - c:\program files\toshiba\bulletinboard\TosBBCom.dll/1000
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~4\office14\ONBttnIE.dll/105
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {97F922BD-8563-4184-87EE-8C4ACA438823} - {5D29E593-73A5-400A-B3BD-6B7A1AF05A31} - c:\program files\toshiba\bulletinboard\TosBBCom.dll
LSP: mswsock.dll
TCP: NameServer = 202.171.190.10 202.171.191.10
TCP: Interfaces\{395857AF-D3F4-4A74-A29D-A08100627477} : DHCPNameServer = 202.171.190.10 202.171.191.10
TCP: Interfaces\{823A1D02-DCC3-4BD6-A504-F85CD96C2ECB} : NameServer = 202.171.190.10 202.171.191.10
TCP: Interfaces\{B1C361F0-BAFF-40A5-B864-8EA1FDC9E3CD} : DHCPNameServer = 130.102.128.43 130.102.2.15 203.15.35.15
TCP: Interfaces\{B1C361F0-BAFF-40A5-B864-8EA1FDC9E3CD}\4756279747572746 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{B1C361F0-BAFF-40A5-B864-8EA1FDC9E3CD}\6596379647F627D2551536F6E6E6563647 : DHCPNameServer = 130.102.128.43 130.102.2.15 203.15.35.15
TCP: Interfaces\{B1C361F0-BAFF-40A5-B864-8EA1FDC9E3CD}\84F67745F634F6E6E656364745F6551575962756C6563737 : DHCPNameServer = 130.102.128.43 130.102.2.15 203.15.35.15
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\program files\mcafee\msc\McSnIePl.dll
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\robyne\appdata\roaming\mozilla\firefox\profiles\540dhxva.default\
FF - plugin: c:\progra~1\mcafee\msc\npMcSnFFPl.dll
FF - plugin: c:\progra~1\micros~4\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~4\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\mcafee\siteadvisor\NPMcFFPlg32.dll
FF - plugin: c:\program files\mcafee\supportability\mvt\NPMVTPlugin.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_7_700_202.dll
FF - ExtSQL: 2013-05-17 07:17; {CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}; c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}
FF - ExtSQL: 2013-05-17 07:17; {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}; c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}
FF - ExtSQL: 2013-05-19 08:53; {4ED1F68A-5463-4931-9384-8FFF5ED91D92}; c:\program files\mcafee\SiteAdvisor
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;c:\windows\system32\drivers\amd_sata.sys [2011-7-5 64128]
R0 amd_xata;amd_xata;c:\windows\system32\drivers\amd_xata.sys [2011-7-5 32384]
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2012-7-19 554432]
R0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2012-7-19 206784]
R1 MOBKFilter;MOBKFilter;c:\windows\system32\drivers\MOBK.sys [2012-2-1 54776]
R3 ETD;ELAN PS/2 Port Input Device;c:\windows\system32\drivers\ETD.sys [2010-11-12 115496]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2011-7-5 7680]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\drivers\L1C62x86.sys [2010-9-28 68208]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-5-19 22856]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2012-7-19 230224]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2012-7-19 61912]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2012-7-19 360824]
R3 mfencbdc;McAfee Inc. mfencbdc;c:\windows\system32\drivers\mfencbdc.sys [2012-6-25 240800]
R3 PGEffect;Pangu effect driver;c:\windows\system32\drivers\PGEffect.sys [2011-7-5 33616]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\drivers\rtl8192ce.sys [2011-7-5 1004136]
S3 androidusb;SAMSUNG Android Composite ADB Interface Driver;c:\windows\system32\drivers\ssadadb.sys [2012-7-19 30312]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2012-7-19 60480]
S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2011-7-5 39272]
S3 HipShieldK;McAfee Inc. HipShieldK;c:\windows\system32\drivers\HipShieldK.sys [2012-9-30 147472]
S3 mfencrk;McAfee Inc. mfencrk;c:\windows\system32\drivers\mfencrk.sys [2012-6-25 81488]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2011-7-5 190464]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\drivers\ssadbus.sys [2012-7-19 121064]
S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\drivers\ssadmdfl.sys [2012-7-19 12776]
S3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\drivers\ssadmdm.sys [2012-7-19 136808]
S3 ssadserd;SAMSUNG Android USB Diagnostic Serial Port (WDM);c:\windows\system32\drivers\ssadserd.sys [2012-7-19 114280]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2010-11-21 52224]
S3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 27264]
.
=============== Created Last 30 ================
.
2013-05-19 06:46:14    --------    d-----w-    c:\users\robyne\appdata\local\{146A7DAA-0E1D-4544-8B62-A5FE9148A0A1}
2013-05-19 02:38:58    --------    d-----w-    c:\users\robyne\appdata\roaming\Malwarebytes
2013-05-19 02:38:30    --------    d-----w-    c:\programdata\Malwarebytes
2013-05-19 02:38:11    22856    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-05-19 02:38:10    --------    d-----w-    c:\program files\Malwarebytes' Anti-Malware
2013-05-19 02:37:25    --------    d-----w-    c:\users\robyne\appdata\local\Programs
2013-05-18 23:01:04    --------    d-----w-    c:\program files\Mozilla Maintenance Service
2013-05-18 22:59:29    --------    d-----w-    c:\users\robyne\appdata\roaming\DefaultTab
2013-05-18 22:58:09    --------    d-----w-    c:\users\robyne\appdata\local\Solid Savings
2013-05-18 22:57:51    --------    d-----w-    c:\program files\Solid Savings
2013-05-18 22:57:05    --------    d-----w-    c:\users\robyne\appdata\roaming\eIntaller
2013-05-16 21:17:49    262552    ----a-w-    c:\program files\mozilla firefox\browser\components\browsercomps.dll
2013-05-16 21:17:21    96664    ----a-w-    c:\program files\mozilla firefox\webapprt-stub.exe
2013-05-16 21:17:20    170232    ----a-w-    c:\program files\mozilla firefox\webapp-uninstaller.exe
2013-05-16 21:17:16    26520    ----a-w-    c:\program files\mozilla firefox\plugin-hang-ui.exe
2013-05-16 08:22:56    --------    d-----w-    c:\program files\ESET
2013-05-13 08:58:22    --------    d-----w-    c:\programdata\McAfee Security Scan
2013-05-13 08:58:00    --------    d-----w-    c:\program files\McAfee Security Scan
2013-05-13 08:39:14    94112    ----a-w-    c:\windows\system32\WindowsAccessBridge.dll
2013-05-12 07:56:18    --------    d-----w-    c:\users\robyne\appdata\roaming\McAfee
2013-05-12 01:23:23    --------    d-----w-    c:\users\robyne\appdata\local\{E74EEAA2-3FDD-4ED7-910F-5C8932329851}
2013-05-11 11:06:00    --------    d-----w-    c:\users\robyne\appdata\local\{A68FDC94-F502-47F3-B698-C72504CE78A8}
2013-05-10 23:48:37    --------    d-sh--w-    c:\windows\system32\%APPDATA%
2013-05-10 23:37:33    --------    d-----w-    c:\program files\x264 Video Codec
2013-04-24 08:15:35    1211752    ----a-w-    c:\windows\system32\drivers\ntfs.sys
2013-04-20 09:26:21    --------    d-----w-    c:\program files\Mega Codec Pack
.
==================== Find3M  ====================
.
2013-05-16 08:22:53    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-05-16 08:22:53    692104    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-03-19 05:04:13    3968856    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-03-19 05:04:10    3913560    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-03-19 04:48:45    38912    ----a-w-    c:\windows\system32\csrsrv.dll
2013-03-19 02:49:16    69632    ----a-w-    c:\windows\system32\smss.exe
2013-03-12 23:28:53    861088    ----a-w-    c:\windows\system32\npdeployJava1.dll
2013-03-12 23:28:53    782240    ----a-w-    c:\windows\system32\deployJava1.dll
2013-03-01 03:09:59    2347008    ----a-w-    c:\windows\system32\win32k.sys
2013-02-22 03:46:00    1800704    ----a-w-    c:\windows\system32\jscript9.dll
2013-02-22 03:38:00    1129472    ----a-w-    c:\windows\system32\wininet.dll
2013-02-22 03:37:50    1427968    ----a-w-    c:\windows\system32\inetcpl.cpl
2013-02-22 03:34:17    142848    ----a-w-    c:\windows\system32\ieUnatt.exe
2013-02-22 03:34:03    420864    ----a-w-    c:\windows\system32\vbscript.dll
2013-02-22 03:31:46    2382848    ----a-w-    c:\windows\system32\mshtml.tlb
.
============= FINISH: 18:03:20.63 ===============
 

Just as an aside which I don't know if anyone can help me with. I have been paying my rent online and it is due in a couple days. I have been too worried about not having the firewall on to log into my account. I am worried the virus is going to steal me bank account details....Should I try and pay it in person this month?

Thanks for all your help, everyone has been amazing here

 

 

 

 

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 20 May 2013 - 01:43 PM


Hello melissa142

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 melissa142

melissa142
  • Topic Starter

  • Members
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  • Local time:08:02 PM

Posted 20 May 2013 - 03:37 PM

Hey Gringo,

Thanks for the help I really appreciate it. Here are the two logs that you asked for. My computer seems to be doing better. I can get into my hotmail accounts but there is a problem with the "script" nothing I can't just bypass though. My mcafee firewall is staying on (fingers crossed) which was a bit worry for me. "Ads by this site" are still showing up in my google searches but it doesn't seem to be redirecting me to other sites now.

# AdwCleaner v2.301 - Logfile created 05/21/2013 at 05:58:23
# Updated 16/05/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (32 bits)
# User : Robyne - ROBYNE-PC
# Boot Mode : Normal
# Running from : C:\Users\Robyne\Downloads\AdwCleaner.exe
# Option [Delete]


***** [Services] *****

Stopped & Deleted : DefaultTabUpdate
Stopped & Deleted : eSafeSvc

***** [Files / Folders] *****

File Disinfected : C:\Users\Robyne\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
File Disinfected : C:\Users\Robyne\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Internet Explorer.lnk
File Disinfected : C:\Users\Robyne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\System Tools\Internet Explorer (No Add-ons).lnk
File Disinfected : C:\Users\Robyne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
Folder Deleted : C:\ProgramData\eSafe
Folder Deleted : C:\Users\Robyne\AppData\Roaming\DefaultTab
Folder Deleted : C:\Users\Robyne\AppData\Roaming\eIntaller

***** [Registry] *****

Data Deleted : HKLM\...\StartMenuInternet\IEXPLORE.EXE [(Default)] = C:\Program Files\Internet Explorer\iexplore.exe hxxp://www.qvo6.com/?utm_source=b&utm_medium=adk&from=adk&uid=TOSHIBAXMK3263GSX_51AJT2OBTXX51AJT2OBT&ts=1368917844
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\DefaultTab
Key Deleted : HKCU\Software\Cr_Installer
Key Deleted : HKCU\Software\Default Tab
Key Deleted : HKCU\Software\DefaultTab
Key Deleted : HKCU\Software\InstalledBrowserExtensions
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{11111111-1111-1111-1111-110211621178}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{11111111-1111-1111-1111-110211621178}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\DefaultTabBHO.DLL
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{11111111-1111-1111-1111-110211621178}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{22222222-2222-2222-2222-220222622278}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0026278.BHO
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0026278.BHO.1
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0026278.Sandbox
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0026278.Sandbox.1
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowser
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveX
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveX.1
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{55555555-5555-5555-5555-550255625578}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660266626678}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{44444444-4444-4444-4444-440244624478}
Key Deleted : HKLM\Software\Default Tab
Key Deleted : HKLM\Software\Desksvc
Key Deleted : HKLM\Software\eSafeSecControl
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11111111-1111-1111-1111-110211621178}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110211621178}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DefaultTab
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\eSafeSecControl
Key Deleted : HKLM\Software\qvo6Software
Key Deleted : HKLM\Software\V9

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16476

Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://www.qvo6.com/?utm_source=b&utm_medium=adk&from=adk&uid=TOSHIBAXMK3263GSX_51AJT2OBTXX51AJT2OBT&ts=1368917844 --> hxxp://www.google.com
Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Default_Page_URL] = hxxp://www.qvo6.com/?utm_source=b&utm_medium=adk&from=adk&uid=TOSHIBAXMK3263GSX_51AJT2OBTXX51AJT2OBT&ts=1368917844 --> hxxp://www.google.com
Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\Main - Default_Page_URL] = hxxp://www.qvo6.com/?utm_source=b&utm_medium=adk&from=adk&uid=TOSHIBAXMK3263GSX_51AJT2OBTXX51AJT2OBT&ts=1368917844 --> hxxp://www.google.com
Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\Main - Start Page] = hxxp://www.qvo6.com/?utm_source=b&utm_medium=adk&from=adk&uid=TOSHIBAXMK3263GSX_51AJT2OBTXX51AJT2OBT&ts=1368917844 --> hxxp://www.google.com

-\\ Mozilla Firefox v15.0 (en-US)

File : C:\Users\Robyne\AppData\Roaming\Mozilla\Firefox\Profiles\540dhxva.default\prefs.js

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [1358 octets] - [12/05/2013 16:50:57]
AdwCleaner[R2].txt - [1079 octets] - [18/05/2013 14:18:25]
AdwCleaner[S1].txt - [43956 octets] - [12/04/2013 17:45:44]
AdwCleaner[S2].txt - [1428 octets] - [12/05/2013 16:52:28]
AdwCleaner[S3].txt - [1142 octets] - [18/05/2013 14:19:10]
AdwCleaner[S4].txt - [5793 octets] - [21/05/2013 05:58:23]

########## EOF - C:\AdwCleaner[S4].txt - [5853 octets] ##########
 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Home Premium x86
Ran by Robyne on Tue 21/05/2013 at  6:12:15.31
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\sweetim
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\sweetim
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{99D14E1B-E9B2-4EFE-86A1-D6C5B585C702}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Users\Robyne\AppData\Roaming\goforfiles"
Successfully deleted: [Folder] "C:\Users\Robyne\appdata\local\premiumplay codec-c"
Successfully deleted: [Folder] "C:\Users\Robyne\appdata\locallow\datamngr"
Successfully deleted: [Folder] "C:\Program Files\goforfiles"
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{01FF438B-6DA7-47AA-885B-6677609E7B80}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{04A5C0FF-DDA8-494D-A9F0-01DEE1314E9C}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{067FA773-B280-4F8C-8FE4-ACC3A89118C7}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{0AF20AED-9791-4955-BDB4-214168AC5BE2}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{0BC746ED-E33F-47AC-9682-19DDA5A87FEA}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{146A7DAA-0E1D-4544-8B62-A5FE9148A0A1}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{167E535D-2B6B-4997-A901-9C20A6D0325F}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{16DC78BF-E03D-4FB2-B4D2-9F5F0EA2692A}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{252C559A-D99C-4686-9708-6B59E415FB57}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{2AB3ED11-2881-458B-93C2-683D54537023}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{31998679-13E6-43D9-AF2C-C9AACB508A80}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{3CDBC7C1-654E-4BBF-8067-C1537E47AE7D}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{409D0284-9A9D-4808-8689-3FFCCE321C9D}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{4275DDBD-CCE1-4861-8A26-75B2978356FA}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{447739E7-6463-4108-A75F-1DF0E6AA4C2F}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{48049F5E-9ADA-402F-8469-2AADFC2B2DEC}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{4E2C2968-A4BF-4CEA-A4AB-8604A7F9AC92}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{4F0289B9-EAD5-443C-87C6-713CAB0E140D}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{510DE5E3-4758-47B4-9E82-9C092B7866C9}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{53E02F5A-A964-4A6B-A077-A7C2AAD9FBEF}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{5DDF3CBF-F286-415C-82DA-242E71AE82B9}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{7445BE05-15FB-4A14-AE8C-F434524C8921}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{74BBEC21-F609-4F4F-9CAC-67D6927B0D4F}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{7846F0DC-CC66-4E79-83C5-3350D8A2BFD3}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{7D6BFFD7-756F-416B-AA7D-31DF1FC7B472}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{7FAE3D80-B2DC-4D0A-82F7-EBBFE379476F}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{8018967C-3F2C-40A2-9355-C296B25629EB}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{8025FAE7-C5C2-46C0-917B-44CD6362EB8F}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{816E7F10-2FAC-472B-8221-E5C00A82EB9C}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{83585090-6997-411A-91CE-F248C650E55C}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{8AF7FC41-7550-4B39-A8C3-C377D542F2D9}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{8F5309FD-32ED-451F-A092-7A1761F1529D}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{9D5D2D40-5EB6-4A83-A44B-7F4674F9658F}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{A29D72C2-DA7F-44C5-8D32-7F8A3873EBA2}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{A6677CB7-3DE6-4168-907D-281A7AE3C2D3}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{A68FDC94-F502-47F3-B698-C72504CE78A8}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{A973E618-D4DE-47EA-8977-717733584889}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{ACB38C27-CFCA-474D-8630-4BD889C9375D}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{AE60CC36-11A1-4BAF-BA5F-78245206DE6C}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{AE745A18-4B77-4306-B718-B7E2FC3F46F4}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{B3620D6C-C75A-4115-9CF9-25F55249E805}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{BC4072FC-743A-4696-9E2F-0B46084CB959}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{BFAE922E-1DE7-42A1-8DF1-910815E6FE62}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{BFFDA003-F790-4D2F-92F0-1B68689ADE27}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{C178234D-0CF8-469C-A015-14AFBCBDB35C}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{C8845AF2-D0D3-4793-83A3-FF79B6EF969B}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{C893E06A-2BF2-4DF3-A3EE-E8D25EF0B2A6}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{CF509CE5-256D-45C8-AC21-9F63701C5649}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{D3D14660-83E8-4D7B-8991-5B8614EDE477}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{D47DB77A-DA67-484A-9EB2-A30FF5F7FCDB}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{D8E3761F-D334-43CA-A440-4569C8F521AC}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{DA52CA06-3B99-4EE2-877C-20ED8E9C0C07}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{DFD22835-8769-4495-8F7E-A71C99E4880C}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{E122C5B0-BB40-4799-B481-5BDD0ECACA3F}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{E3D556B2-8DA6-495C-87F6-630D13BE9774}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{E469BF4E-2281-446E-B733-B8FE265A9813}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{E55C8FE1-F296-4A2A-A333-BCD5CD7DAD64}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{E71E6283-A2DC-40F0-A5EE-DA1C6406D8A8}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{E74EEAA2-3FDD-4ED7-910F-5C8932329851}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{E8305092-7EBB-464F-B8C5-9DF075D7623D}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{F6946125-36EF-4AFF-A8CD-1CD09A390AAA}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{F9F26FEA-C2C9-4BC8-9584-638282FE39BC}
Successfully deleted: [Empty Folder] C:\Users\Robyne\appdata\local\{FFDF3C17-E164-4800-B1DD-2E7FF465750B}



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 21/05/2013 at  6:22:22.75
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

Thanks again, Melissa



#4 gringo_pr

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Posted 20 May 2013 - 08:44 PM


Hello melissa142

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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#5 melissa142

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Posted 22 May 2013 - 03:00 AM

Hey Gringo,

I'm not sure what's going on. I downloaded ComboFix and the first time I opened it it didn't need to update and I left it on overnight to scan and it didn't give me a log, didn't really show anything. So I restarted my computer and double clicked the run icon again and this time it prompted me to update it so I did. Didn't restart at any point. Started it scanning prompted saying it should only take ten minutes. Left in on while I was at work and when I returned home the original blue screen remained with the same prompt telling me that if should only take ten minutes. Other than that my anti-virus has started turning the firewall off again but the gap between turning off is larger now, more like 45minutes. The script error that is turning up when I open my email box is below

 

Script: https://secure.wlxrs.com/_D/F$Live.SiteContent.Messenger/6.1.2022/release/Microsoft.Live.Messenger.Core.html5.js:497

 

I am getting pop up windows appear in new tabs and re-direct to to unwanted sites. One thing I haven't mentioned before is that each time I go to shut-down my computer I get a message saying "waiting for background program to close" even when I have shut everything down.



#6 gringo_pr

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Posted 22 May 2013 - 03:25 AM


Hello melissa142

Ok lets try this, I want you to run combofix in safe mode but it is very important that when combofix reboots the computer for you to direct it back into safe mode so it can finish the scan.

Boot into Safe Mode

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.
after combofix has finished its scan please post the report back here.

Gringo
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#7 melissa142

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Posted 22 May 2013 - 04:56 AM

Hello again Gringo,

I just let the scan run for about an hour in safe mode and no progress. Nothing past that initial screen and no logs.



#8 melissa142

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Posted 22 May 2013 - 05:36 AM

Also,a trial Malewarebytes Anti-Maleware program is running on my computer and it keeps telling me that they have

 

"successfully blocked access to a potentially malicious website: 217.23.9.247. Type: outgoing. Port: 53624, Process: svchost.exe."



#9 gringo_pr

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Posted 22 May 2013 - 07:44 AM


Hello melissa142

I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • more than one report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". The one that I need is the larger one. Please copy and paste the contents of that file here.

    Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it

    If the forum still complains about it being to long send me everything that is at the end of the report after where it says

    ==================
    Scan finished
    ==================
and I will see if I want to see the whole report

--RogueKiller--

Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • the scan will make two reports the one I would like to see is called RKreport[2].txt on your Desktop
  • Exit/Close RogueKiller+
send me the reports made from TDSSKiller and Roguekiller and also let me know how the computer is doing at this time.

Gringo
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#10 melissa142

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Posted 23 May 2013 - 03:40 AM

Hey Gringo,

Things seem to have gotten a bit better again. I can get onto my university website now. There are no "ads by this site" showing up in the my google searches. There also doesn't seem to be the prompt for "waiting for programs to close" when I try to shut down. My McAfee is saying that it is secure but when I go into the firewall settings it is saying it is off and it won't let me turn in on.

 

06:19:17.0283 5808  Detected object count: 7
06:19:17.0283 5808  Actual detected object count: 7
06:19:48.0280 5808  BrYNSvc ( UnsignedFile.Multi.Generic ) - skipped by user
06:19:48.0280 5808  BrYNSvc ( UnsignedFile.Multi.Generic ) - User select action: Skip
06:19:48.0280 5808  IDriverT ( UnsignedFile.Multi.Generic ) - skipped by user
06:19:48.0280 5808  IDriverT ( UnsignedFile.Multi.Generic ) - User select action: Skip
06:19:48.0280 5808  MSCSPTISRV ( UnsignedFile.Multi.Generic ) - skipped by user
06:19:48.0280 5808  MSCSPTISRV ( UnsignedFile.Multi.Generic ) - User select action: Skip
06:19:48.0296 5808  PACSPTISVR ( UnsignedFile.Multi.Generic ) - skipped by user
06:19:48.0296 5808  PACSPTISVR ( UnsignedFile.Multi.Generic ) - User select action: Skip
06:19:48.0312 5808  PxHelp20 ( UnsignedFile.Multi.Generic ) - skipped by user
06:19:48.0312 5808  PxHelp20 ( UnsignedFile.Multi.Generic ) - User select action: Skip
06:19:48.0312 5808  SPTISRV ( UnsignedFile.Multi.Generic ) - skipped by user
06:19:48.0312 5808  SPTISRV ( UnsignedFile.Multi.Generic ) - User select action: Skip
06:19:49.0263 5808  C:\windows\system32\DRIVERS\tdx.sys - copied to quarantine
06:19:58.0592 5808  C:\windows\$NtUninstallKB35222$\1169083448\@ - copied to quarantine
06:19:58.0779 5808  C:\windows\$NtUninstallKB35222$\1169083448\Desktop.ini - copied to quarantine
06:19:58.0998 5808  C:\windows\$NtUninstallKB35222$\1169083448\L\00000004.@ - copied to quarantine
06:19:59.0201 5808  C:\windows\$NtUninstallKB35222$\1169083448\L\201d3dde - copied to quarantine
06:19:59.0372 5808  C:\windows\$NtUninstallKB35222$\1169083448\L\6715e287 - copied to quarantine
06:19:59.0622 5808  C:\windows\$NtUninstallKB35222$\1169083448\L\76603ac3 - copied to quarantine
06:19:59.0856 5808  C:\windows\$NtUninstallKB35222$\1169083448\L\xadqgnnk - copied to quarantine
06:20:00.0090 5808  C:\windows\$NtUninstallKB35222$\1169083448\U\00000004.@ - copied to quarantine
06:20:00.0324 5808  C:\windows\$NtUninstallKB35222$\1169083448\U\00000008.@ - copied to quarantine
06:20:00.0542 5808  C:\windows\$NtUninstallKB35222$\1169083448\U\000000cb.@ - copied to quarantine
06:20:00.0745 5808  C:\windows\$NtUninstallKB35222$\1169083448\U\80000000.@ - copied to quarantine
06:20:00.0932 5808  C:\windows\$NtUninstallKB35222$\1169083448\U\80000032.@ - copied to quarantine
06:20:02.0461 5808  Backup copy found, using it..
06:20:02.0789 5808  C:\windows\system32\DRIVERS\tdx.sys - will be cured on reboot
06:20:10.0433 5808  C:\windows\$NtUninstallKB35222$\1084627372 - will be deleted on reboot
06:20:10.0479 5808  C:\windows\$NtUninstallKB35222$\1169083448\@ - will be deleted on reboot
06:20:10.0557 5808  C:\windows\$NtUninstallKB35222$\1169083448\Desktop.ini - will be deleted on reboot
06:20:10.0854 5808  C:\windows\$NtUninstallKB35222$\1169083448\U\00000004.@ - will be deleted on reboot
06:20:10.0901 5808  C:\windows\$NtUninstallKB35222$\1169083448\U\00000008.@ - will be deleted on reboot
06:20:10.0963 5808  C:\windows\$NtUninstallKB35222$\1169083448\U\000000cb.@ - will be deleted on reboot
06:20:11.0010 5808  C:\windows\$NtUninstallKB35222$\1169083448\U\80000000.@ - will be deleted on reboot
06:20:11.0025 5808  C:\windows\$NtUninstallKB35222$\1169083448\U\80000032.@ - will be deleted on reboot
06:20:11.0072 5808  tdx ( Virus.Win32.ZAccess.aml ) - User select action: Cure
06:20:19.0059 5592  Deinitialize success
 

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits version
Started in : Normal mode
User : Robyne [Admin rights]
Mode : Remove -- Date : 05/23/2013 06:46:21
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 6 ¤¤¤
[TASK][SUSP PATH] Updater26278.exe : C:\Users\Robyne\AppData\Local\Updater26278\Updater26278.exe /extensionid=26278 /extensionname="Solid Savings" /chromeid=cijeeimilokkhlfjombmalgpabbonmah [x] -> DELETED
[HJPOL] HKCU\[...]\System : DisableRegistryTools (0) -> DELETED
[HJPOL] HKLM\[...]\System : DisableTaskMgr (0) -> DELETED
[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\windows\system32\drivers\etc\hosts



¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MK3263GSX SATA Disk Device +++++
--- User ---
[MBR] 8c55c1acd95eee9df9f5bdd419d5463c
[BSP] 7dfada3901f3697c7ad6ed4eaf35add4 : Windows Vista MBR Code
Partition table:
0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 294557 Mo
2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 606326784 | Size: 9187 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_05232013_02d0646.txt >>
RKreport[1]_S_05232013_02d0641.txt ; RKreport[2]_D_05232013_02d0646.txt


 



Could see where I was supposed to attach sorry!



#11 gringo_pr

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Posted 23 May 2013 - 02:03 PM

Hello

I would like you to try and rerun combofix for me now please



gringo
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#12 melissa142

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Posted 24 May 2013 - 04:01 AM

Alright ComboRun seems to have worked properly so here is the log

 

ComboFix 13-05-23.02 - Robyne 24/05/2013   6:59.1.2 - x86
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.61.1033.18.1639.982 [GMT 10:00]
Running from: c:\users\Robyne\Desktop\ComboFix.exe
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
FW: McAfee Firewall *Disabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
    /wow section - STAGE 33
Access is denied.
R6025
- pure virtual function call
R6025
- pure virtual function call
Access is denied.
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Robyne\AppData\Local\Microsoft\Windows\Temporary Internet Files\{189EF275-8363-4DCC-86F5-869323048E83}.xps
c:\users\Robyne\AppData\Local\Microsoft\Windows\Temporary Internet Files\{1F85B815-B555-40F4-9CC1-2C21EA9A7780}.xps
c:\users\Robyne\AppData\Local\Microsoft\Windows\Temporary Internet Files\{208DD2D6-C032-47E6-A225-F075350AFCAA}.xps
c:\users\Robyne\AppData\Local\Microsoft\Windows\Temporary Internet Files\{591F5680-A55A-43EA-A7BC-55334CAFB2B3}.xps
c:\users\Robyne\AppData\Local\Microsoft\Windows\Temporary Internet Files\{6DAD5827-0ACF-44C1-90EB-16EEDA574985}.xps
c:\windows\$NtUninstallKB35222$
c:\windows\$NtUninstallKB35222$\1169083448\L\00000004.@
c:\windows\$NtUninstallKB35222$\1169083448\L\201d3dde
c:\windows\$NtUninstallKB35222$\1169083448\L\6715e287
c:\windows\$NtUninstallKB35222$\1169083448\L\76603ac3
c:\windows\$NtUninstallKB35222$\1169083448\L\xadqgnnk
c:\windows\system32\muzapp.exe
.
.
(((((((((((((((((((((((((   Files Created from 2013-04-24 to 2013-05-24  )))))))))))))))))))))))))))))))
.
.
2013-05-24 08:20 . 2013-05-24 08:26    --------    d-----w-    c:\users\Robyne\AppData\Local\temp
2013-05-24 08:20 . 2013-05-24 08:20    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-05-22 20:19 . 2013-05-22 20:19    --------    d-----w-    C:\TDSSKiller_Quarantine
2013-05-20 20:12 . 2013-05-20 20:12    --------    d-----w-    c:\windows\ERUNT
2013-05-20 20:11 . 2013-05-20 20:11    --------    d-----w-    C:\JRT
2013-05-19 02:38 . 2013-05-19 02:38    --------    d-----w-    c:\users\Robyne\AppData\Roaming\Malwarebytes
2013-05-19 02:38 . 2013-05-19 02:38    --------    d-----w-    c:\programdata\Malwarebytes
2013-05-19 02:38 . 2013-04-04 04:50    22856    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-05-19 02:38 . 2013-05-19 02:38    --------    d-----w-    c:\program files\Malwarebytes' Anti-Malware
2013-05-19 02:37 . 2013-05-19 02:37    --------    d-----w-    c:\users\Robyne\AppData\Local\Programs
2013-05-18 23:01 . 2013-05-18 23:01    --------    d-----w-    c:\program files\Mozilla Maintenance Service
2013-05-18 22:58 . 2013-05-18 22:58    --------    d-----w-    c:\users\Robyne\AppData\Local\Solid Savings
2013-05-18 22:57 . 2013-05-18 22:59    --------    d-----w-    c:\program files\Solid Savings
2013-05-16 08:22 . 2013-05-16 08:22    --------    d-----w-    c:\program files\ESET
2013-05-13 08:58 . 2013-05-13 08:58    --------    d-----w-    c:\programdata\McAfee Security Scan
2013-05-13 08:58 . 2013-05-15 10:25    --------    d-----w-    c:\program files\McAfee Security Scan
2013-05-13 08:57 . 2013-05-13 08:57    --------    d-----w-    c:\program files\Common Files\Java
2013-05-13 08:39 . 2013-04-03 19:35    94112    ----a-w-    c:\windows\system32\WindowsAccessBridge.dll
2013-05-12 07:56 . 2013-05-12 07:56    --------    d-----w-    c:\users\Robyne\AppData\Roaming\McAfee
2013-05-10 23:48 . 2013-05-10 23:48    --------    d-sh--w-    c:\windows\system32\%APPDATA%
2013-05-10 23:37 . 2013-05-10 23:38    --------    d-----w-    c:\program files\x264 Video Codec
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-05-22 20:21 . 2010-11-20 21:29    74752    ----a-w-    c:\windows\system32\drivers\tdx.sys
2013-05-18 09:47 . 2012-03-10 11:19    22240    ----a-w-    c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-05-16 08:22 . 2012-04-09 00:47    692104    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-05-16 08:22 . 2012-01-24 08:54    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-04-12 13:45 . 2013-04-24 08:15    1211752    ----a-w-    c:\windows\system32\drivers\ntfs.sys
2013-03-19 05:04 . 2013-04-10 00:34    3968856    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-03-19 05:04 . 2013-04-10 00:34    3913560    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-03-19 04:48 . 2013-04-10 00:34    38912    ----a-w-    c:\windows\system32\csrsrv.dll
2013-03-19 02:49 . 2013-04-10 00:34    69632    ----a-w-    c:\windows\system32\smss.exe
2013-03-12 23:28 . 2012-06-26 11:01    861088    ----a-w-    c:\windows\system32\npdeployJava1.dll
2013-03-12 23:28 . 2011-03-03 02:54    782240    ----a-w-    c:\windows\system32\deployJava1.dll
2013-03-01 03:09 . 2013-04-10 00:35    2347008    ----a-w-    c:\windows\system32\win32k.sys
2012-08-25 02:01 . 2013-05-18 23:00    266720    ----a-w-    c:\program files\mozilla firefox\components\browsercomps.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\1MediaIconsOverlay]
@="{1EC23CFF-4C58-458f-924C-8519AEF61B32}"
[HKEY_CLASSES_ROOT\CLSID\{1EC23CFF-4C58-458f-924C-8519AEF61B32}]
2013-05-10 23:38    225280    ----a-w-    c:\programdata\Microsoft\Media Tools\MediaIconsOverlays.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\MOBK]
@="{3c3f3c1a-9153-7c05-f938-622e7003894d}"
[HKEY_CLASSES_ROOT\CLSID\{3c3f3c1a-9153-7c05-f938-622e7003894d}]
2010-04-13 10:11    2872120    ----a-w-    c:\program files\McAfee Online Backup\MOBKshell.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\MOBK2]
@="{e6ea1d7d-144e-b977-98c4-84c53c1a69d0}"
[HKEY_CLASSES_ROOT\CLSID\{e6ea1d7d-144e-b977-98c4-84c53c1a69d0}]
2010-04-13 10:11    2872120    ----a-w-    c:\program files\McAfee Online Backup\MOBKshell.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\MOBK3]
@="{b4caf489-1eec-c617-49ad-8d7088598c06}"
[HKEY_CLASSES_ROOT\CLSID\{b4caf489-1eec-c617-49ad-8d7088598c06}]
2010-04-13 10:11    2872120    ----a-w-    c:\program files\McAfee Online Backup\MOBKshell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"KiesTrayAgent"="c:\program files\Samsung\Kies\KiesTrayAgent.exe" [2012-08-31 3524536]
"KiesPDLR"="c:\program files\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe" [2012-08-31 21432]
"KiesPreload"="c:\program files\Samsung\Kies\Kies.exe" [2012-08-31 964024]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2011-02-16 336384]
"TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2010-09-28 521640]
"SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2009-07-28 460088]
"00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2010-05-09 742776]
"ETDCtrl"="c:\program files\Elantech\ETDCtrl.exe" [2010-11-11 1812264]
"SmartFaceVWatcher"="c:\program files\Toshiba\SmartFaceV\SmartFaceVWatcher.exe" [2009-10-20 163840]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-02-06 611672]
"ToshibaServiceStation"="c:\program files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2010-07-01 1295224]
"NortonOnlineBackup"="c:\program files\Symantec\Norton Online Backup\NOBuClient.exe" [2010-05-04 923480]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 22840]
"TosReelTimeMonitor"="c:\program files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe" [2010-07-10 31648]
"TosNC"="c:\program files\Toshiba\BulletinBoard\TosNcCore.exe" [2010-12-14 468904]
"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]
"ControlCenter3"="c:\program files\Brother\ControlCenter3\brctrcen.exe" [2008-12-24 114688]
"BrStsMon00"="c:\program files\Browny02\Brother\BrStMonW.exe" [2010-02-09 2621440]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2012-08-09 514424]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-08-27 59280]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-04-18 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-09-09 421776]
"mcpltui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2012-08-09 514424]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-18 946352]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-03-11 253816]
.
c:\users\Robyne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office14\ONENOTEM.EXE [2013-1-8 228448]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\3.0.287\SSScheduler.exe [2012-9-12 271808]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc]
@=""
.
R2 PCCUJobMgr;Common Client Job Manager Service;c:\program files\Norton PC Checkup\Engine\2.0.3.202\ccSvcHst.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [x]
R3 androidusb;SAMSUNG Android Composite ADB Interface Driver;c:\windows\system32\Drivers\ssadadb.sys [x]
R3 BrYNSvc;BrYNSvc;c:\program files\Browny02\BrYNSvc.exe [x]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [x]
R3 HipShieldK;McAfee Inc. HipShieldK;c:\windows\system32\drivers\HipShieldK.sys [x]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\3.0.287\McCHSvc.exe [x]
R3 mfencrk;McAfee Inc. mfencrk;c:\windows\system32\DRIVERS\mfencrk.sys [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]
R3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\DRIVERS\ssadbus.sys [x]
R3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\DRIVERS\ssadmdfl.sys [x]
R3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\DRIVERS\ssadmdm.sys [x]
R3 ssadserd;SAMSUNG Android USB Diagnostic Serial Port (WDM);c:\windows\system32\DRIVERS\ssadserd.sys [x]
R3 TMachInfo;TMachInfo;c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [x]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 amd_sata;amd_sata;c:\windows\system32\DRIVERS\amd_sata.sys [x]
S0 amd_xata;amd_xata;c:\windows\system32\DRIVERS\amd_xata.sys [x]
S0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [x]
S1 MOBKFilter;MOBKFilter;c:\windows\system32\DRIVERS\MOBK.sys [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]
S2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe [x]
S2 ConfigFree Service;ConfigFree Service;c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe [x]
S2 HomeNetSvc;McAfee Home Network;c:\program files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe [x]
S2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [x]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe [x]
S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe [x]
S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe [x]
S2 mcpltsvc;McAfee Platform Services;c:\program files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe [x]
S2 mfecore;McAfee Anti-Malware Core;c:\program files\Common Files\McAfee\AMCore\mcshield.exe [x]
S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [x]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [x]
S2 MOBKbackup;McAfee Online Backup;c:\program files\McAfee Online Backup\MOBKbackup.exe [x]
S2 NOBU;Norton Online Backup;c:\program files\Symantec\Norton Online Backup\NOBuAgent.exe service [x]
S2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;c:\program files\Norton PC Checkup\Engine\2.0.3.202\SymcPCCULaunchSvc.exe [x]
S3 ETD;ELAN PS/2 Port Input Device;c:\windows\system32\DRIVERS\ETD.sys [x]
S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [x]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x86.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]
S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [x]
S3 mfencbdc;McAfee Inc. mfencbdc;c:\windows\system32\DRIVERS\mfencbdc.sys [x]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [x]
S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - mfeavfk01
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation    REG_MULTI_SZ       SSDPSRV upnphost SCardSvr TBS fdrespub AppIDSvc QWAVE wcncsvc Mcx2Svc SensrSvc
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost  - LocalService
FontCache
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-05-24 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-09 08:22]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
IE: Add to TOSHIBA Bulletin Board - c:\program files\TOSHIBA\BulletinBoard\TosBBCom.dll/1000
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MICROS~4\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 202.171.190.10 202.171.191.10
FF - ProfilePath - c:\users\Robyne\AppData\Roaming\Mozilla\Firefox\Profiles\540dhxva.default\
FF - ExtSQL: 2013-05-17 07:17; {CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}; c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}
FF - ExtSQL: 2013-05-17 07:17; {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}; c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}
FF - ExtSQL: 2013-05-19 08:53; {4ED1F68A-5463-4931-9384-8FFF5ED91D92}; c:\program files\McAfee\SiteAdvisor
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{88c7f2aa-f93f-432c-8f0e-b7d85967a527} - (no file)
Toolbar-Locked - (no file)
HKCU-Run-MobileAppSync - c:\program files\Mobile App Sync\D2MClient.exe
HKLM-Run-SmartAudio - c:\program files\CONEXANT\SAII\SAIICpl.exe
SafeBoot-69624338.sys
SafeBoot-87860606.sys
AddRemove-SAII - c:\program files\Conexant\SAII\SETUP.EXE
AddRemove-01_Simmental - c:\program files\Samsung\USB Drivers\01_Simmental\Uninstall.exe
AddRemove-02_Siberian - c:\program files\Samsung\USB Drivers\02_Siberian\Uninstall.exe
AddRemove-03_Swallowtail - c:\program files\Samsung\USB Drivers\03_Swallowtail\Uninstall.exe
AddRemove-04_semseyite - c:\program files\Samsung\USB Drivers\04_semseyite\Uninstall.exe
AddRemove-05_Sloan - c:\program files\Samsung\USB Drivers\05_Sloan\Uninstall.exe
AddRemove-06_Spencer - c:\program files\Samsung\USB Drivers\06_Spencer\Uninstall.exe
AddRemove-07_Schorl - c:\program files\Samsung\USB Drivers\07_Schorl\Uninstall.exe
AddRemove-08_EMPChipset - c:\program files\Samsung\USB Drivers\08_EMPChipset\Uninstall.exe
AddRemove-09_Hsp - c:\program files\Samsung\USB Drivers\09_Hsp\Uninstall.exe
AddRemove-11_HSP_Plus_Default - c:\program files\Samsung\USB Drivers\11_HSP_Plus_Default\Uninstall.exe
AddRemove-16_Shrewsbury - c:\program files\Samsung\USB Drivers\16_Shrewsbury\Uninstall.exe
AddRemove-17_EMP_Chipset2 - c:\program files\Samsung\USB Drivers\17_EMP_Chipset2\Uninstall.exe
AddRemove-18_Zinia_Serial_Driver - c:\program files\Samsung\USB Drivers\18_Zinia_Serial_Driver\Uninstall.exe
AddRemove-19_VIA_driver - c:\program files\Samsung\USB Drivers\19_VIA_driver\Uninstall.exe
AddRemove-20_NXP_Driver - c:\program files\Samsung\USB Drivers\20_NXP_Driver\Uninstall.exe
AddRemove-21_Searsburg - c:\program files\Samsung\USB Drivers\21_Searsburg\Uninstall.exe
AddRemove-22_WiBro_WiMAX - c:\program files\Samsung\USB Drivers\22_WiBro_WiMAX\Uninstall.exe
AddRemove-24_flashusbdriver - c:\program files\Samsung\USB Drivers\24_flashusbdriver\Uninstall.exe
AddRemove-25_escape - c:\program files\Samsung\USB Drivers\25_escape\Uninstall.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PCCUJobMgr]
"ImagePath"="\"c:\program files\Norton PC Checkup\Engine\2.0.3.202\ccSvcHst.exe\" /s \"PCCUJobMgr\" /m \"c:\program files\Norton PC Checkup\Engine\2.0.3.202\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(3948)
c:\program files\McAfee Online Backup\MOBKshell.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\atieclxx.exe
c:\windows\system32\taskhost.exe
c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Symantec\Norton Online Backup\NOBuAgent.exe
c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe
c:\windows\system32\TODDSrv.exe
c:\program files\TOSHIBA\Power Saver\TosCoSrv.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\program files\Common Files\McAfee\SystemCore\mfefire.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\windows\System32\WUDFHost.exe
c:\windows\system32\conhost.exe
c:\program files\TOSHIBA\ConfigFree\NDSTray.exe
c:\windows\System32\rundll32.exe
c:\windows\system32\vssvc.exe
c:\program files\Common Files\McAfee\Platform\mcuicnt.exe
.
**************************************************************************
.
Completion time: 2013-05-24  18:37:33 - machine was rebooted
ComboFix-quarantined-files.txt  2013-05-24 08:37
.
Pre-Run: 20,933,591,040 bytes free
Post-Run: 22,368,796,672 bytes free
.
- - End Of File - - 17D17A558FA9DDF1DE61BCC620B330A5
 

Firewall is back on, No strange google ads. Emails are working. It is looking good.



#13 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:06:02 AM

Posted 24 May 2013 - 09:25 AM


Hello melissa142

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#14 melissa142

melissa142
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Local time:08:02 PM

Posted 24 May 2013 - 11:33 PM

ComboFix 13-05-24.01 - Robyne 25/05/2013   9:13.2.2 - x86
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.61.1033.18.1639.693 [GMT 10:00]
Running from: c:\users\Robyne\Desktop\ComboFix.exe
Command switches used :: c:\users\Robyne\Desktop\CFScript.txt
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
FW: McAfee Firewall *Disabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Resident AV is active
.
.
    /wow section - STAGE 38
R6025
- pure virtual function call
.
.
(((((((((((((((((((((((((   Files Created from 2013-04-24 to 2013-05-24  )))))))))))))))))))))))))))))))
.
.
2013-05-24 23:49 . 2013-05-24 23:49    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-05-24 08:20 . 2013-05-24 23:49    --------    d-----w-    c:\users\Robyne\AppData\Local\temp
2013-05-22 20:19 . 2013-05-22 20:19    --------    d-----w-    C:\TDSSKiller_Quarantine
2013-05-20 20:12 . 2013-05-20 20:12    --------    d-----w-    c:\windows\ERUNT
2013-05-20 20:11 . 2013-05-20 20:11    --------    d-----w-    C:\JRT
2013-05-19 02:38 . 2013-05-19 02:38    --------    d-----w-    c:\users\Robyne\AppData\Roaming\Malwarebytes
2013-05-19 02:38 . 2013-05-19 02:38    --------    d-----w-    c:\programdata\Malwarebytes
2013-05-19 02:38 . 2013-04-04 04:50    22856    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-05-19 02:38 . 2013-05-19 02:38    --------    d-----w-    c:\program files\Malwarebytes' Anti-Malware
2013-05-19 02:37 . 2013-05-19 02:37    --------    d-----w-    c:\users\Robyne\AppData\Local\Programs
2013-05-18 23:01 . 2013-05-18 23:01    --------    d-----w-    c:\program files\Mozilla Maintenance Service
2013-05-18 22:58 . 2013-05-18 22:58    --------    d-----w-    c:\users\Robyne\AppData\Local\Solid Savings
2013-05-18 22:57 . 2013-05-18 22:59    --------    d-----w-    c:\program files\Solid Savings
2013-05-16 08:22 . 2013-05-16 08:22    --------    d-----w-    c:\program files\ESET
2013-05-13 08:58 . 2013-05-13 08:58    --------    d-----w-    c:\programdata\McAfee Security Scan
2013-05-13 08:58 . 2013-05-15 10:25    --------    d-----w-    c:\program files\McAfee Security Scan
2013-05-13 08:57 . 2013-05-13 08:57    --------    d-----w-    c:\program files\Common Files\Java
2013-05-13 08:39 . 2013-04-03 19:35    94112    ----a-w-    c:\windows\system32\WindowsAccessBridge.dll
2013-05-12 07:56 . 2013-05-12 07:56    --------    d-----w-    c:\users\Robyne\AppData\Roaming\McAfee
2013-05-10 23:48 . 2013-05-10 23:48    --------    d-sh--w-    c:\windows\system32\%APPDATA%
2013-05-10 23:37 . 2013-05-10 23:38    --------    d-----w-    c:\program files\x264 Video Codec
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-05-22 20:21 . 2010-11-20 21:29    74752    ----a-w-    c:\windows\system32\drivers\tdx.sys
2013-05-18 09:47 . 2012-03-10 11:19    22240    ----a-w-    c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-05-16 08:22 . 2012-04-09 00:47    692104    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-05-16 08:22 . 2012-01-24 08:54    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-04-12 13:45 . 2013-04-24 08:15    1211752    ----a-w-    c:\windows\system32\drivers\ntfs.sys
2013-03-19 05:04 . 2013-04-10 00:34    3968856    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-03-19 05:04 . 2013-04-10 00:34    3913560    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-03-19 04:48 . 2013-04-10 00:34    38912    ----a-w-    c:\windows\system32\csrsrv.dll
2013-03-19 02:49 . 2013-04-10 00:34    69632    ----a-w-    c:\windows\system32\smss.exe
2013-03-12 23:28 . 2012-06-26 11:01    861088    ----a-w-    c:\windows\system32\npdeployJava1.dll
2013-03-12 23:28 . 2011-03-03 02:54    782240    ----a-w-    c:\windows\system32\deployJava1.dll
2013-03-01 03:09 . 2013-04-10 00:35    2347008    ----a-w-    c:\windows\system32\win32k.sys
2012-08-25 02:01 . 2013-05-18 23:00    266720    ----a-w-    c:\program files\mozilla firefox\components\browsercomps.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\1MediaIconsOverlay]
@="{1EC23CFF-4C58-458f-924C-8519AEF61B32}"
[HKEY_CLASSES_ROOT\CLSID\{1EC23CFF-4C58-458f-924C-8519AEF61B32}]
2013-05-10 23:38    225280    ----a-w-    c:\programdata\Microsoft\Media Tools\MediaIconsOverlays.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\MOBK]
@="{3c3f3c1a-9153-7c05-f938-622e7003894d}"
[HKEY_CLASSES_ROOT\CLSID\{3c3f3c1a-9153-7c05-f938-622e7003894d}]
2010-04-13 10:11    2872120    ----a-w-    c:\program files\McAfee Online Backup\MOBKshell.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\MOBK2]
@="{e6ea1d7d-144e-b977-98c4-84c53c1a69d0}"
[HKEY_CLASSES_ROOT\CLSID\{e6ea1d7d-144e-b977-98c4-84c53c1a69d0}]
2010-04-13 10:11    2872120    ----a-w-    c:\program files\McAfee Online Backup\MOBKshell.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\MOBK3]
@="{b4caf489-1eec-c617-49ad-8d7088598c06}"
[HKEY_CLASSES_ROOT\CLSID\{b4caf489-1eec-c617-49ad-8d7088598c06}]
2010-04-13 10:11    2872120    ----a-w-    c:\program files\McAfee Online Backup\MOBKshell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"KiesTrayAgent"="c:\program files\Samsung\Kies\KiesTrayAgent.exe" [2012-08-31 3524536]
"KiesPDLR"="c:\program files\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe" [2012-08-31 21432]
"KiesPreload"="c:\program files\Samsung\Kies\Kies.exe" [2012-08-31 964024]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2011-02-16 336384]
"TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2010-09-28 521640]
"SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2009-07-28 460088]
"00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2010-05-09 742776]
"ETDCtrl"="c:\program files\Elantech\ETDCtrl.exe" [2010-11-11 1812264]
"SmartFaceVWatcher"="c:\program files\Toshiba\SmartFaceV\SmartFaceVWatcher.exe" [2009-10-20 163840]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-02-06 611672]
"ToshibaServiceStation"="c:\program files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2010-07-01 1295224]
"NortonOnlineBackup"="c:\program files\Symantec\Norton Online Backup\NOBuClient.exe" [2010-05-04 923480]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 22840]
"TosReelTimeMonitor"="c:\program files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe" [2010-07-10 31648]
"TosNC"="c:\program files\Toshiba\BulletinBoard\TosNcCore.exe" [2010-12-14 468904]
"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]
"ControlCenter3"="c:\program files\Brother\ControlCenter3\brctrcen.exe" [2008-12-24 114688]
"BrStsMon00"="c:\program files\Browny02\Brother\BrStMonW.exe" [2010-02-09 2621440]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2012-08-09 514424]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-08-27 59280]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-04-18 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-09-09 421776]
"mcpltui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2012-08-09 514424]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-18 946352]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-03-11 253816]
.
c:\users\Robyne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office14\ONENOTEM.EXE [2013-1-8 228448]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\3.0.287\SSScheduler.exe [2012-9-12 271808]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc]
@=""
.
R2 PCCUJobMgr;Common Client Job Manager Service;c:\program files\Norton PC Checkup\Engine\2.0.3.202\ccSvcHst.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [x]
R3 androidusb;SAMSUNG Android Composite ADB Interface Driver;c:\windows\system32\Drivers\ssadadb.sys [x]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [x]
R3 HipShieldK;McAfee Inc. HipShieldK;c:\windows\system32\drivers\HipShieldK.sys [x]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\3.0.287\McCHSvc.exe [x]
R3 mfencrk;McAfee Inc. mfencrk;c:\windows\system32\DRIVERS\mfencrk.sys [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]
R3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\DRIVERS\ssadbus.sys [x]
R3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\DRIVERS\ssadmdfl.sys [x]
R3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\DRIVERS\ssadmdm.sys [x]
R3 ssadserd;SAMSUNG Android USB Diagnostic Serial Port (WDM);c:\windows\system32\DRIVERS\ssadserd.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 amd_sata;amd_sata;c:\windows\system32\DRIVERS\amd_sata.sys [x]
S0 amd_xata;amd_xata;c:\windows\system32\DRIVERS\amd_xata.sys [x]
S0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [x]
S1 MOBKFilter;MOBKFilter;c:\windows\system32\DRIVERS\MOBK.sys [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]
S2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe [x]
S2 ConfigFree Service;ConfigFree Service;c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe [x]
S2 HomeNetSvc;McAfee Home Network;c:\program files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe [x]
S2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [x]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe [x]
S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe [x]
S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe [x]
S2 mcpltsvc;McAfee Platform Services;c:\program files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe [x]
S2 mfecore;McAfee Anti-Malware Core;c:\program files\Common Files\McAfee\AMCore\mcshield.exe [x]
S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [x]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [x]
S2 MOBKbackup;McAfee Online Backup;c:\program files\McAfee Online Backup\MOBKbackup.exe [x]
S2 NOBU;Norton Online Backup;c:\program files\Symantec\Norton Online Backup\NOBuAgent.exe service [x]
S2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;c:\program files\Norton PC Checkup\Engine\2.0.3.202\SymcPCCULaunchSvc.exe [x]
S3 BrYNSvc;BrYNSvc;c:\program files\Browny02\BrYNSvc.exe [x]
S3 ETD;ELAN PS/2 Port Input Device;c:\windows\system32\DRIVERS\ETD.sys [x]
S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [x]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x86.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]
S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [x]
S3 mfencbdc;McAfee Inc. mfencbdc;c:\windows\system32\DRIVERS\mfencbdc.sys [x]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [x]
S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys [x]
S3 TMachInfo;TMachInfo;c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [x]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [x]
.
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - mfeavfk01
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation    REG_MULTI_SZ       SSDPSRV upnphost SCardSvr TBS fdrespub AppIDSvc QWAVE wcncsvc Mcx2Svc SensrSvc
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost  - LocalService
FontCache
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-05-24 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-09 08:22]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
IE: Add to TOSHIBA Bulletin Board - c:\program files\TOSHIBA\BulletinBoard\TosBBCom.dll/1000
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MICROS~4\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 202.171.190.10 202.171.191.10
TCP: Interfaces\{823A1D02-DCC3-4BD6-A504-F85CD96C2ECB}: NameServer = 202.171.190.10 202.171.191.10
FF - ProfilePath - c:\users\Robyne\AppData\Roaming\Mozilla\Firefox\Profiles\540dhxva.default\
FF - ExtSQL: 2013-05-17 07:17; {CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}; c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}
FF - ExtSQL: 2013-05-17 07:17; {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}; c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}
FF - ExtSQL: 2013-05-19 08:53; {4ED1F68A-5463-4931-9384-8FFF5ED91D92}; c:\program files\McAfee\SiteAdvisor
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PCCUJobMgr]
"ImagePath"="\"c:\program files\Norton PC Checkup\Engine\2.0.3.202\ccSvcHst.exe\" /s \"PCCUJobMgr\" /m \"c:\program files\Norton PC Checkup\Engine\2.0.3.202\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(4656)
c:\program files\McAfee Online Backup\MOBKshell.dll
.
Completion time: 2013-05-25  10:01:31
ComboFix-quarantined-files.txt  2013-05-25 00:01
ComboFix2.txt  2013-05-24 08:37
.
Pre-Run: 20,635,447,296 bytes free
Post-Run: 20,565,872,640 bytes free
.
- - End Of File - - 34F6F8DF4ABD9524F41A846C3187447B
 

Everything appears to be running fine Gringo



#15 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:06:02 AM

Posted 24 May 2013 - 11:52 PM


Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realize. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • BitTorrent
      DefaultTab
      Java 7 Update 21
      McAfee Security Scan Plus


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
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