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maybe not a virus


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#1 mrliquid

mrliquid

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Posted 19 May 2013 - 07:56 PM

Computer only runs in Safe Mode.

Screen freezes in desktop.

Ran mini toolbox with no evident results.

Made boot disc from Norton 360 and ran virus scan for hours with zero threats.

Onward and upward, however I am at a loss as to how to proceed. Malware Scan?

Did a malware scan and had two issues.Removed same, still problem. Disabled start up programs. Same. 

 

To be specific, The computer gets icons loaded, my wallpaper, the undying Adobe update request. Then freezes. I am losing this battle, please help.


Edited by mrliquid, 20 May 2013 - 07:23 AM.


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#2 boopme

boopme

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Posted 20 May 2013 - 11:59 AM

Hello mrliquid, better to repost and  get a deeper look. Please do steps 6,7 and 8 here Preparation Guide


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