I used another forum but got no helpful results. I used to use this one until a computer crash and I forgot it until now. I have a laptop HP 4525s with windows 7 professional installed. I received this computer new. I openened the new box and opened the packaging. I receieved it as part of my books and equipment for taking online college classes. I have been accused of putting a bootleg version of windows on this laptop. I am tired of being accused. If it was tampered with it would have been a real pro job since I opened the new packaging. I have had it for 2 years before these pop ups and they only started after swithing to Viper virus protection which was a mistake because I got full of virus'.
No on has been able to help me except to keep accusing me of putting a booleg windows on it after a malware cleaning process didn't help. I am so tired I want to do a factory restore but even though I have administrative privilidges I am blocked. I am blocked from restore. I am blocked from any windows updates. Looks like it never has been updating; at least for a long while.
If anyone can help me please send out ideas.