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Generic29.AJGE help


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6 replies to this topic

#1 PatrickStirling

PatrickStirling

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  • Local time:02:19 PM

Posted 18 May 2013 - 12:32 PM

Hey everyone, I'm here looking for some help dealing with a Generic29.AJGE Trojan Horse. AVG locates the trojan horse and gives the process name as svchost.exe, but cannot remove the threat. From another blog post I found it seems that I will need a custom fixlist.txt to run through Farbar recovery scan tool.. I'm a novice when it comes to in-depth system work, so I would highly appreciate someone who can direct me through the necessary steps with a measure of patience. I am highly motivated to get this threat off my system as I do suspect it for a variety of problems I have been experiencing for quite a while.. Thanks.


Edited by hamluis, 18 May 2013 - 01:29 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 Broni

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Posted 18 May 2013 - 02:48 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.


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#3 PatrickStirling

PatrickStirling
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Posted 18 May 2013 - 09:13 PM

Thanks so much for doing this. The only step I was not able to complete was the Anti-rootkit. I tried several times and the program always froze..

 

 

 

 Results of screen317's Security Check version 0.99.63  
 Windows 7 Service Pack 1 x64 (UAC is disabled!)  
 Internet Explorer 9  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Security Center service is not running! This report may not be accurate! 
AVG Anti-Virus Free Edition 2012   
Microsoft Security Essentials      
 Antivirus out of date! (On Access scanning disabled!) 
`````````Anti-malware/Other Utilities Check:````````` 
 Java™ 6 Update 29  
 Java version out of Date! 
 Adobe Flash Player 11.7.700.202  
 Adobe Reader 9 Adobe Reader out of Date! 
 Mozilla Firefox (20.0.1) 
 Google Chrome 26.0.1410.43  
 Google Chrome 26.0.1410.64  
````````Process Check: objlist.exe by Laurent````````  
 AVG avgwdsvc.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 2% 
````````````````````End of Log`````````````````````` 
 
 
 
--------------------------------------------------------------------------------------------------
 
Farbar Service Scanner Version: 14-04-2013
Ran by Administrator (administrator) on 18-05-2013 at 16:08:29
Running from "C:\Users\Administrator.Mobile-BH7\Desktop"
Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.
 
MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to retrieve start type of MpsSvc. The value does not exist.
Checking ImagePath: ATTENTION!=====> Unable to retrieve ImagePath of MpsSvc. The value does not exist.
Unable to retrieve ServiceDll of MpsSvc. The value does not exist.
 
bfe Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
 
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
 
 
Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Disabled. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.
 
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
Checking Start type of SharedAccess: ATTENTION!=====> Unable to retrieve start type of SharedAccess. The value does not exist.
Checking ImagePath of SharedAccess: ATTENTION!=====> Unable to retrieve ImagePath of SharedAccess. The value does not exist.
Checking ServiceDll of SharedAccess: ATTENTION!=====> Unable to retrieve ServiceDll of SharedAccess. The value does not exist.
Checking Start type of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ImagePath of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ServiceDll of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll
[2009-07-13 19:54] - [2009-07-13 21:41] - 1011712 ____A () D41D8CD98F00B204E9800998ECF8427E
 
ATTENTION!=====> C:\Program Files\Windows Defender\MpSvc.dll IS INFECTED AND SHOULD BE REPLACED.
 
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
 
 
**** End of log ****
 
---------------------------------------------------------------------------------------------------------
 
MiniToolBox by Farbar  Version:21-04-2013
Ran by Administrator (administrator) on 18-05-2013 at 16:10:31
Running from "C:\Users\Administrator.Mobile-BH7\Desktop"
Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Intel® Centrino® Advanced-N 6250 AGN = Wireless Network Connection (Connected)
Broadcom NetLink ™ Gigabit Ethernet = Local Area Connection (Media disconnected)
Intel® Centrino® WiMAX 6250 = Local Area Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
add address name="Wireless Network Connection 2" address=192.168.16.2 mask=255.255.255.0
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : DellXPS
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Belkin
 
Ethernet adapter Local Area Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel® Centrino® WiMAX 6250
   Physical Address. . . . . . . . . : 00-1D-E1-38-34-8F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection 3:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
   Physical Address. . . . . . . . . : 00-23-15-55-E7-85
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 00-23-15-55-E7-85
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : Belkin
   Description . . . . . . . . . . . : Intel® Centrino® Advanced-N 6250 AGN
   Physical Address. . . . . . . . . : 00-23-15-55-E7-84
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::d4b:685d:8ec2:f2d%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.2.7(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, May 17, 2013 11:40:25 PM
   Lease Expires . . . . . . . . . . : Tuesday, June 24, 2149 10:39:41 PM
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCP Server . . . . . . . . . . . : 192.168.2.1
   DHCPv6 IAID . . . . . . . . . . . : 218112789
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-30-37-D2-F0-4D-A2-4C-21-94
   DNS Servers . . . . . . . . . . . : 192.168.2.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : cedarville.edu
   Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
   Physical Address. . . . . . . . . : F0-4D-A2-4C-21-94
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter 6TO4 Adapter:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Reusable Microsoft 6To4 Adapter:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{D7BB95FE-7B61-4EE2-ABE8-9C9C53CD7198}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 22:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 18:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.cedarville.edu:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Reusable ISATAP Interface {3180AF9E-DC00-4F88-86FD-8D41003445E4}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 20:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{DD3DBB4E-12E5-45AD-BAC0-D461C3D2AFA3}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #11
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.Belkin:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #13
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{E3956467-0973-438A-A871-035972675BA2}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #14
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Reusable ISATAP Interface {38B52246-EF16-4BA2-8001-308C96EA70D3}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #15
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  router.belkin
Address:  192.168.2.1
 
Name:    google.com
Addresses:  2607:f8b0:4002:c04::66
 74.125.137.139
 74.125.137.100
 74.125.137.101
 74.125.137.102
 74.125.137.113
 74.125.137.138
 
 
Pinging google.com [74.125.137.138] with 32 bytes of data:
Reply from 74.125.137.138: bytes=32 time=31ms TTL=48
Reply from 74.125.137.138: bytes=32 time=31ms TTL=48
 
Ping statistics for 74.125.137.138:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 31ms, Maximum = 31ms, Average = 31ms
Server:  router.belkin
Address:  192.168.2.1
 
Name:    yahoo.com
Addresses:  98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=171ms TTL=50
Reply from 98.138.253.109: bytes=32 time=238ms TTL=50
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 171ms, Maximum = 238ms, Average = 204ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 14...00 1d e1 38 34 8f ......Intel® Centrino® WiMAX 6250
 13...00 23 15 55 e7 85 ......Microsoft Virtual WiFi Miniport Adapter #2
 12...00 23 15 55 e7 85 ......Microsoft Virtual WiFi Miniport Adapter
 11...00 23 15 55 e7 84 ......Intel® Centrino® Advanced-N 6250 AGN
 10...f0 4d a2 4c 21 94 ......Broadcom NetLink ™ Gigabit Ethernet
  1...........................Software Loopback Interface 1
 27...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 28...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter #2
 24...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
 37...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 29...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter #3
 31...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 44...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 33...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter #4
 43...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #11
 40...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #13
 41...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #14
 45...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #15
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.2.1      192.168.2.7     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.2.0    255.255.255.0         On-link       192.168.2.7    281
      192.168.2.7  255.255.255.255         On-link       192.168.2.7    281
    192.168.2.255  255.255.255.255         On-link       192.168.2.7    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.2.7    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.2.7    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    281 fe80::/64                On-link
 11    281 fe80::d4b:685d:8ec2:f2d/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 09 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 09 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/18/2013 03:58:36 PM) (Source: Application Error) (User: )
Description: Faulting application name: FASecFacX.exe, version: 2.4.91.1, time stamp: 0x4b8311a0
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x022529db
Faulting process id: 0x1bec
Faulting application start time: 0xFASecFacX.exe0
Faulting application path: FASecFacX.exe1
Faulting module path: FASecFacX.exe2
Report Id: FASecFacX.exe3
 
Error: (05/18/2013 03:54:22 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15553
 
Error: (05/18/2013 03:54:22 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15553
 
Error: (05/18/2013 03:54:21 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (05/18/2013 11:28:10 AM) (Source: Application Error) (User: )
Description: Faulting application name: FASecFacX.exe, version: 2.4.91.1, time stamp: 0x4b8311a0
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x020c29d0
Faulting process id: 0x1e0c
Faulting application start time: 0xFASecFacX.exe0
Faulting application path: FASecFacX.exe1
Faulting module path: FASecFacX.exe2
Report Id: FASecFacX.exe3
 
Error: (05/18/2013 01:06:16 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15459
 
Error: (05/18/2013 01:06:16 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15459
 
Error: (05/18/2013 01:06:16 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (05/17/2013 06:07:05 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 11497
 
Error: (05/17/2013 06:07:05 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 11497
 
 
System errors:
=============
Error: (05/17/2013 11:41:59 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (05/17/2013 11:40:58 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
tcpipBM
 
Error: (05/17/2013 11:40:24 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
Error: (05/17/2013 11:40:12 PM) (Source: Service Control Manager) (User: )
Description: The SessionLauncher service failed to start due to the following error: 
%%2
 
Error: (05/17/2013 11:40:09 PM) (Source: Service Control Manager) (User: )
Description: The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
 
Error: (05/17/2013 11:40:09 PM) (Source: Service Control Manager) (User: )
Description: The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
 
Error: (05/17/2013 11:40:01 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
Error: (05/17/2013 11:39:56 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with the following error: 
%%1060
 
Error: (05/17/2013 11:38:28 PM) (Source: Service Control Manager) (User: )
Description: The Microsoft Antimalware Service service failed to start due to the following error: 
%%5
 
Error: (05/17/2013 11:37:33 PM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\Drivers\tcpipBM.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
 
 
Microsoft Office Sessions:
=========================
Error: (05/18/2013 03:58:36 PM) (Source: Application Error)(User: )
Description: FASecFacX.exe2.4.91.14b8311a0unknown0.0.0.000000000c0000005022529db1bec01ce540209b81e12c:\Program Files (x86)\Sensible Vision\Fast Access\FASecFacX.exeunknown52c2f184-bff5-11e2-8cac-f04da24c2194
 
Error: (05/18/2013 03:54:22 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15553
 
Error: (05/18/2013 03:54:22 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15553
 
Error: (05/18/2013 03:54:21 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (05/18/2013 11:28:10 AM) (Source: Application Error)(User: )
Description: FASecFacX.exe2.4.91.14b8311a0unknown0.0.0.000000000c0000005020c29d01e0c01ce53dc24626e1ec:\Program Files (x86)\Sensible Vision\Fast Access\FASecFacX.exeunknown8b66ea23-bfcf-11e2-8cac-f04da24c2194
 
Error: (05/18/2013 01:06:16 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15459
 
Error: (05/18/2013 01:06:16 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15459
 
Error: (05/18/2013 01:06:16 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (05/17/2013 06:07:05 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 11497
 
Error: (05/17/2013 06:07:05 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 11497
 
 
CodeIntegrity Errors:
===================================
  Date: 2011-09-30 16:37:34.531
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\RivaTuner v2.24 MSI Master Overclocking Arena 2009 edition\RivaTuner64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2011-09-30 16:37:34.490
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\RivaTuner v2.24 MSI Master Overclocking Arena 2009 edition\RivaTuner64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2011-09-30 16:37:33.427
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\RivaTuner v2.24 MSI Master Overclocking Arena 2009 edition\RivaTuner64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2011-09-30 16:37:33.385
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\RivaTuner v2.24 MSI Master Overclocking Arena 2009 edition\RivaTuner64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2011-09-30 16:37:32.341
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\RivaTuner v2.24 MSI Master Overclocking Arena 2009 edition\RivaTuner64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2011-09-30 16:37:32.280
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\RivaTuner v2.24 MSI Master Overclocking Arena 2009 edition\RivaTuner64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2011-09-30 16:37:31.180
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\RivaTuner v2.24 MSI Master Overclocking Arena 2009 edition\RivaTuner64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2011-09-30 16:37:31.143
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\RivaTuner v2.24 MSI Master Overclocking Arena 2009 edition\RivaTuner64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2011-09-30 16:37:24.780
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\RivaTuner v2.24 MSI Master Overclocking Arena 2009 edition\RivaTuner64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2011-09-30 16:37:24.736
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\RivaTuner v2.24 MSI Master Overclocking Arena 2009 edition\RivaTuner64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
Adobe AIR (Version: 3.1.0.4880)
Adobe Creative Suite 5.5 Production Premium (Version: 5.5)
Adobe Download Assistant (Version: 1.0.2)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.202)
Adobe Flash Player 11 Plugin (Version: 11.7.700.202)
Adobe Help Manager (Version: 4.0.244)
Adobe Premiere Pro CS6 (Version: 6.0)
Adobe Reader 9.1.2 (Version: 9.1.2)
Adobe Story (Version: 1.0.571)
Advanced Audio FX Engine (Version: 1.12.05)
Advanced Monitoring Agent GP (Version: 1.0)
Advanced Monitoring Agent GP (Version: 1.0.0)
Amazon MP3 Downloader 1.0.15 (Version: 1.0.15)
AMD APP SDK Runtime (Version: 10.0.938.2)
AMD Catalyst Install Manager (Version: 8.0.881.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Media Foundation Decoders (Version: 1.0.70727.2220)
AnyClient 3.0 (Version: 3.0)
Apple Application Support (Version: 2.3.3)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
AT&T Communication Manager (Version: 6.10.0025.0)
ATI Catalyst Control Center (Version: 2.010.0122.0857)
AVG 2013 (Version: 13.0.3162)
AVG 2013 (Version: 13.0.3336)
AVG 2013 (Version: 2013.0.3336)
AVG Security Toolbar (Version: 14.2.0.1)
Avid Codecs LE (Version: 2.3.8)
Bamboo (Version: 5.2.5-3)
bl (Version: 1.0.0)
Bonjour (Version: 3.0.0.10)
Canon MG8100 series MP Drivers
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2012.0806.1213.19931)
Catalyst Control Center Core Implementation (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Full Existing (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Full New (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Light (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Previews Common (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Previews Common (Version: 2012.0806.1213.19931)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0122.858.16002)
Catalyst Control Center InstallProxy (Version: 2010.0122.858.16002)
Catalyst Control Center InstallProxy (Version: 2012.0806.1213.19931)
Catalyst Control Center Localization All (Version: 2010.0122.858.16002)
Catalyst Control Center Localization All (Version: 2012.0806.1213.19931)
CCC Help Chinese Standard (Version: 2010.0122.0857.16002)
CCC Help Chinese Standard (Version: 2012.0806.1212.19931)
CCC Help Chinese Traditional (Version: 2010.0122.0857.16002)
CCC Help Chinese Traditional (Version: 2012.0806.1212.19931)
CCC Help Czech (Version: 2012.0806.1212.19931)
CCC Help Danish (Version: 2010.0122.0857.16002)
CCC Help Danish (Version: 2012.0806.1212.19931)
CCC Help Dutch (Version: 2010.0122.0857.16002)
CCC Help Dutch (Version: 2012.0806.1212.19931)
CCC Help English (Version: 2010.0122.0857.16002)
CCC Help English (Version: 2012.0806.1212.19931)
CCC Help Finnish (Version: 2010.0122.0857.16002)
CCC Help Finnish (Version: 2012.0806.1212.19931)
CCC Help French (Version: 2010.0122.0857.16002)
CCC Help French (Version: 2012.0806.1212.19931)
CCC Help German (Version: 2010.0122.0857.16002)
CCC Help German (Version: 2012.0806.1212.19931)
CCC Help Greek (Version: 2012.0806.1212.19931)
CCC Help Hungarian (Version: 2012.0806.1212.19931)
CCC Help Italian (Version: 2010.0122.0857.16002)
CCC Help Italian (Version: 2012.0806.1212.19931)
CCC Help Japanese (Version: 2010.0122.0857.16002)
CCC Help Japanese (Version: 2012.0806.1212.19931)
CCC Help Korean (Version: 2010.0122.0857.16002)
CCC Help Korean (Version: 2012.0806.1212.19931)
CCC Help Norwegian (Version: 2010.0122.0857.16002)
CCC Help Norwegian (Version: 2012.0806.1212.19931)
CCC Help Polish (Version: 2012.0806.1212.19931)
CCC Help Portuguese (Version: 2010.0122.0857.16002)
CCC Help Portuguese (Version: 2012.0806.1212.19931)
CCC Help Russian (Version: 2010.0122.0857.16002)
CCC Help Russian (Version: 2012.0806.1212.19931)
CCC Help Spanish (Version: 2010.0122.0857.16002)
CCC Help Spanish (Version: 2012.0806.1212.19931)
CCC Help Swedish (Version: 2010.0122.0857.16002)
CCC Help Swedish (Version: 2012.0806.1212.19931)
CCC Help Thai (Version: 2012.0806.1212.19931)
CCC Help Turkish (Version: 2012.0806.1212.19931)
ccc-core-static (Version: 2010.0122.858.16002)
ccc-utility64 (Version: 2010.0122.858.16002)
ccc-utility64 (Version: 2012.0806.1213.19931)
Celtx (2.9.7) (Version: 2.9.7 (en-US))
Complitly
Consumer In-Home Service Agreement (Version: 2.0.0)
Crystal (Version: 1.0.0)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell DataSafe Local Backup - Support Software (Version: 9.4.60)
Dell DataSafe Local Backup (Version: 9.4.60)
Dell DataSafe Online (Version: 1.2.0011)
Dell Dock (Version: 2.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell Touchpad (Version: 15.0.18.0)
Dell Webcam Central (Version: 1.40.05)
DirectXInstallService (Version: 9.0.2)
DMXIS 1.0.2
Download Manager 2.3.10 (Version: 2.3.10)
Download Manager and Options (Version: 1.0)
Driver Installer (Version: 2.3.0.797)
Dropbox (Version: 1.4.21)
EMCGadgets64 (Version: 1.1.501)
Evernote v. 4.6.3 (Version: 4.6.3.8096)
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
FARO LS 1.1.406.58 (Version: 4.6.58.2)
FastAccess (Version: 2.4.91.1)
FBX Converter 2006.11.2
Free Alarm Clock 2.7.0 (Version: 2.7)
Freecorder 5 (Version: 5.11)
Freecorder Toolbar (Version: 6.8.5.1)
Google Chrome (Version: 26.0.1410.64)
Google Talk Plugin (Version: 3.19.1.13088)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3607.2246)
Google Update Helper (Version: 1.3.21.145)
GoToAssist 8.0.0.514
GUPTA Team Developer 2005 PTF1 Deployment
HFSExplorer 0.21 (Version: 0.21)
HP Deskjet 2050 J510 series Basic Device Software (Version: 22.50.231.0)
HP Deskjet 2050 J510 series Help (Version: 140.0.61.61)
IB Updater 2.0.0.110 (Version: 2.0.0.110)
IB Updater Service (Version: 3.0.4.6)
Incredibar Toolbar  on IE
InfoAtoms [Uninstall] (Version: 1.5.0.0)
Intel PROSet Wireless
Intel® Control Center (Version: 1.2.1.1007)
Intel® PROSet/Wireless WiFi Software (Version: 13.00.0000)
Intel® Rapid Storage Technology (Version: 9.6.0.1014)
Intel® Turbo Boost Technology Monitor (Version: 1.0.186.6)
Intel® PROSet/Wireless WiMAX Software (Version: 2.00.0011)
Internet TV for Windows Media Center (Version: 4.2.2.0)
InternetHelper1.5 Toolbar (Version: 6.9.0.16)
iTunes (Version: 11.0.2.26)
Java 7 Update 15 (64-bit) (Version: 7.0.150)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 20 (64-bit) (Version: 6.0.200)
Java™ 6 Update 29 (Version: 6.0.290)
Junk Mail filter update (Version: 15.4.3502.0922)
Live! Cam Avatar Creator (Version: 4.6.3009.1)
Matrox VFW Software Codecs, build 28 
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Age of Empires II
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Image Composite Editor (Version: 1.4.4)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access database engine 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Business 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Search Enhancement Pack (Version: 3.0.133.0)
Microsoft Security Client (Version: 4.0.1526.0)
Microsoft Security Essentials (Version: 4.0.1526.0)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server Native Client (Version: 9.00.4035.00)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86_x64 (Version: 1.00.0000)
MobileMe Control Panel (Version: 3.1.5.0)
Mobipocket Creator 4.2 (Version: 4.2.41)
Mozilla Firefox 20.0.1 (x86 en-US) (Version: 20.0.1)
Mozilla Maintenance Service (Version: 20.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
Notification Center (Version: 0.7.7.813)
NVIDIA PhysX (Version: 9.10.0224)
OpenAL
OpenOffice.org 3.4.1 (Version: 3.41.9593)
PaperCut NG Client 12.0
PC Study Bible (remove only)
PDF Settings CS5 (Version: 10.0)
Pervasive PSQL v10 SP3 Client (32-bit) (Version: 10.30.024)
ph (Version: 1.0.0)
Picasa 3 (Version: 3.9)
PxMergeModule (Version: 1.00.0000)
Quality Performance Management System™
Quickset64 (Version: 9.6.21)
QuickTime (Version: 7.69.80.9)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer
RealUpgrade 1.1 (Version: 1.1.0)
Revo Uninstaller 1.94 (Version: 1.94)
RivaTuner v2.24 MSI Master Overclocking Arena 2009 edition (Version: v2.24 MSI Master Overclocking Arena 2009 edition)
Rocket Piano Bonus Software (Version: 1.3)
Roxio Activation Module (Version: 1.0)
Roxio CinePlayer Decoder Pack (Version: 4.3.0)
Roxio Creator Audio (Version: 3.8.0)
Roxio Creator Copy (Version: 3.8.0)
Roxio Creator Data (Version: 3.8.0)
Roxio Creator Premier (Version: 10.3)
Roxio Creator Premier (Version: 3.8.0)
Roxio Creator Premier 10 (Version: 10.3.345)
Roxio Creator Tools (Version: 3.7.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio Update Manager (Version: 6.0.0)
Safari (Version: 5.33.19.4)
Sage Accpac .NET Libraries 5.6A (Version: 5.6.0000)
Sage Accpac 5.6A (Version: 5.6)
SketchUp 8 (Version: 3.0.16846)
Skins (Version: 2010.0122.858.16002)
Skype Click to Call (Version: 5.11.9874)
Skype™ 5.9 (Version: 5.9.115)
Soluto (Version: 1.3.1022.0)
Sound Blaster X-Fi MB (Version: 1.0)
SpeedFan (remove only)
StartNow Toolbar (Version: 2.5.0)
System Requirements Lab (Version: 4.1.72.0)
TrainYourEars EQ Edition version 1.0 (Version: 1.0)
Tribes Ascend Closed Beta (Version: 0.1.848.0)
Unity Web Player (Version: )
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
US-122 MKII / US-144 MKII
VD64Inst (Version: 1.00.0000)
Visual Basic for Applications ® Core - English (Version: 6.4.99.69)
Visual Basic for Applications ® Core (Version: 6.4.99.69)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
VLC media player 1.1.10 (Version: 1.1.10)
VueMinder Lite (Version: 9.1.3010)
WebTablet FB Plugin (Version: 2.0.0.1)
WebTablet IE Plugin (Version: 1.1.0.12)
WebTablet Netscape Plugin (Version: 1.1.0.10)
WIDCOMM Bluetooth Software (Version: 6.2.0.9603)
WinDirStat 1.1.2
Windows Driver Package - Apple Inc. Apple Wireless Mouse (09/17/2009 3.0.0.5) (Version: 09/17/2009 3.0.0.5)
Windows Driver Package - FTDI CDM Driver Package (02/17/2009 2.04.16) (Version: 02/17/2009 2.04.16)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinPcap 4.1.2 (Version: 4.1.0.2001)
 
========================= Devices: ================================
 
Name: 
Description: 
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 41%
Total physical RAM: 6132.5 MB
Available physical RAM: 3560.75 MB
Total Pagefile: 12263.19 MB
Available Pagefile: 8651.24 MB
Total Virtual: 4095.88 MB
Available Virtual: 3962.21 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:448.14 GB) (Free:32.64 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DELLXPS
 
Administrator            Guest                    test                     
 
 
**** End of log ****
 
 
-------------------------------------------------------------------------------------------------------------
 
Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.05.18.07
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16438
Administrator :: DELLXPS [administrator]
 
5/18/2013 4:17:55 PM
mbam-log-2013-05-18 (16-17-55).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 309775
Time elapsed: 9 minute(s), 47 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 1
HKLM\SYSTEM\CurrentControlSet\Services\IBUpdaterService (PUP.InstallBrain) -> Quarantined and deleted successfully.
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 3
HKLM\SOFTWARE\Microsoft\Security Center|AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.
HKLM\SOFTWARE\Microsoft\Security Center|FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.
HKLM\SOFTWARE\Microsoft\Security Center|UpdatesDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 7
C:\Users\Administrator.Mobile-BH7\AppData\Local\Temp\PricePeep_BetterInstaller_2012-10-02.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\Users\Administrator.Mobile-BH7\Downloads\ca_setup.exe (PUP.PasswordTool) -> Quarantined and deleted successfully.
C:\Users\Administrator.Mobile-BH7\Downloads\fbx200611_2_converter_win.exe (Adware.BetterInternet) -> Quarantined and deleted successfully.
C:\Users\Administrator.Mobile-BH7\Downloads\playpickle_d249712.exe (PUP.PlayPickle) -> Quarantined and deleted successfully.
C:\Users\Administrator.Mobile-BH7\Downloads\RazorGamer.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Users\Administrator.Mobile-BH7\Downloads\Setup(1).exe (PUP.IBryte) -> Quarantined and deleted successfully.
C:\Users\Administrator.Mobile-BH7\Downloads\setup.exe (PUP.BundleInstaller.VG) -> Quarantined and deleted successfully.
 
(end)
 
 
 
------------------------------------------------------------------------------------------------
 
Rkill 2.4.8 by Lawrence Abrams (Grinler)
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 05/18/2013 10:10:22 PM in x64 mode.
Windows Version: Windows 7 Ultimate Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * C:\Windows\SysWOW64\nlssrv32.exe (PID: 2560) [WD-HEUR]
 
1 proccess terminated!
 
Checking Registry for malware related settings:
 
 * Explorer Policy Removed:  NoActiveDesktopChanges [HKLM]
 
Backup Registry file created at:
 C:\Users\Administrator.Mobile-BH7\Desktop\rkill\rkill-05-18-2013-10-10-31.reg
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * ALERT: ZEROACCESS rootkit symptoms found!
 
     * HKEY_CLASSES_ROOT\CLSID\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InprocServer32 [ZA Reg Hijack]
     * HKEY_CLASSES_ROOT\CLSID\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InprocServer32 [ZA Reg Hijack]
     * C:\$Recycle.Bin\S-1-5-18\$80948820d896dd88bc1b3760593e9f22\ [ZA Dir]
     * C:\$Recycle.Bin\S-1-5-18\$80948820d896dd88bc1b3760593e9f22\@ [ZA File]
     * C:\$Recycle.Bin\S-1-5-18\$80948820d896dd88bc1b3760593e9f22\L\ [ZA Dir]
     * C:\$Recycle.Bin\S-1-5-18\$80948820d896dd88bc1b3760593e9f22\n [ZA File]
     * C:\$Recycle.Bin\S-1-5-18\$80948820d896dd88bc1b3760593e9f22\U\ [ZA Dir]
     * C:\$Recycle.Bin\S-1-5-21-367261587-1106558130-2368749827-500\$80948820d896dd88bc1b3760593e9f22\ [ZA Dir]
     * C:\$Recycle.Bin\S-1-5-21-367261587-1106558130-2368749827-500\$80948820d896dd88bc1b3760593e9f22\@ [ZA File]
     * C:\$Recycle.Bin\S-1-5-21-367261587-1106558130-2368749827-500\$80948820d896dd88bc1b3760593e9f22\L\ [ZA Dir]
     * C:\$Recycle.Bin\S-1-5-21-367261587-1106558130-2368749827-500\$80948820d896dd88bc1b3760593e9f22\n [ZA File]
     * C:\$Recycle.Bin\S-1-5-21-367261587-1106558130-2368749827-500\$80948820d896dd88bc1b3760593e9f22\U\ [ZA Dir]
 
Checking Windows Service Integrity: 
 
 * Windows Update (wuauserv) is not Running.
   Startup Type set to: Disabled
 
 * Windows Firewall Authorization Driver (mpsdrv) is not Running.
   Startup Type set to: Manual
 
 * BFE [Missing Service]
 * iphlpsvc [Missing Service]
 * WinDefend [Missing Service]
 * wscsvc [Missing Service]
 
 * MpsSvc [Missing ImagePath]
 * SharedAccess [Missing ImagePath]
 
 * FontCache => %SystemRoot%\system32\svchost.exe -k LocalService [Incorrect ImagePath]
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 05/18/2013 10:10:51 PM
Execution time: 0 hours(s), 0 minute(s), and 28 seconds(s)


#4 PatrickStirling

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Posted 23 May 2013 - 10:59 AM

can we continue without the rootkit tool?



#5 Broni

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Posted 23 May 2013 - 07:07 PM

You're infected with ZeroAccess rootkit.

It'll require elevated help.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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#6 PatrickStirling

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Posted 23 May 2013 - 09:38 PM

I have successfully posted a topic in malware removal and am waiting for a response. Thanks



#7 Broni

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Posted 23 May 2013 - 09:39 PM

thumbsup-thumbs-up-approve-ok-smiley-emo


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