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Corruption Lingers Following Infection (Internet Security 2013 Rogue Malware)


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#1 naturesprophetlol

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Posted 18 May 2013 - 12:19 PM

Greetings,

 

My laptop was infected with the Rogue Malware called Internet Security 2013. I had some success in removing it after using Malwarebytes, but there are corruptions that linger. For instance, my Microsoft Security Essentials was not recognizing the only user as the administrator. I fixed this by entirely removing MSE with Microsoft's fix it program; however, I'm now unable to reinstall MSE--even from a flash drive. It is an installation error (probably due to lingering corruption) and not a download error. Of second order is the problem with Internet Explorer. With the infection of the rogue software, IE9 began to refuse everything I tried to download (firefox[second browser], all antivirus/anti-malware software) as a virus and rejected it. I am able to use firefox (once again, ported from a flash drive) and download anything including software.

 

I have run several different programs

  • Malwarebytes
  • Security Check
  • AdwCleaner
  • RogueKiller
  • Microsoft Fix It
  • RKill

I'll post logs as you want them.

 

Thanks in advance.


Edited by hamluis, 18 May 2013 - 12:22 PM.
Moved from MRL to AII - Hamluis.


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#2 hamluis

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Posted 18 May 2013 - 12:26 PM

Please follow Steps 6-8 of Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html and post the requested logs in the forum containing the Prep Guide.

 

If any other logs are requested, then also post as requested.

 

Thanks :).

 

Louis






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