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"APPCRASH" Errors, Possibly Infected


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15 replies to this topic

#1 WhightKnight

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Posted 18 May 2013 - 11:11 AM

Hello,

 

My laptop has been experiencing "APPCRASH" errors which suddenly cause various programs to stop working. Here is the full error:

 

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    IEXPLORE.EXE
  Application Version:    10.0.9200.16576
  Application Timestamp:    515e30fe
  Fault Module Name:    StackHash_fa47
  Fault Module Version:    6.1.7601.17725
  Fault Module Timestamp:    4ec49b8f
  Exception Code:    c0000374
  Exception Offset:    000ce6c3
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    1033
  Additional Information 1:    fa47
  Additional Information 2:    fa474cfe282049582c3e4127e8af9432
  Additional Information 3:    abbc
  Additional Information 4:    abbc7600a033010632d2f9e1c2c3e96a

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

 

I ran ESET Online Scanner last night and it detected and deleted two malicious files. I am here to ensure there are no other malicious files on my computer, and ultimately, to resolve this APPCRASH issue.

 

Thanks!



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#2 Broni

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Posted 18 May 2013 - 11:15 AM

Same computer?

http://www.bleepingcomputer.com/forums/t/494474/booting-issues/


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#3 WhightKnight

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Posted 18 May 2013 - 12:34 PM

No, different computers. This APPCRASH problem is actually on my sister's laptop :/



#4 Broni

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Posted 18 May 2013 - 12:40 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.


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#5 WhightKnight

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Posted 18 May 2013 - 03:37 PM

Security Check
Results of screen317's Security Check version 0.99.63  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 9  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Java 7 Update 9  
 Java version out of Date!
 Adobe Flash Player 11.7.700.202  
 Adobe Reader 10.1.7 Adobe Reader out of Date!  
 Mozilla Firefox (20.0.1)
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials msseces.exe
 Windows Defender MSMpEng.exe
 Microsoft Security Client Antimalware MsMpEng.exe  
 Microsoft Security Client Antimalware NisSrv.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

Farbar Service Scanner
Farbar Service Scanner Version: 14-04-2013
Ran by Ambica (administrator) on 18-05-2013 at 14:22:42
Running from "C:\Users\Ambica\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Attempt to access Yahoo.com returned error: Yahoo.com is offline


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

MiniToolBox
MiniToolBox by Farbar  Version:21-04-2013
Ran by Ambica (administrator) on 18-05-2013 at 15:01:47
Running from "C:\Users\Ambica\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Network
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

Intel® Centrino® Wireless-N 6150 = Wireless Network Connection (Connected)
Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add address name="Wireless Network Connection 3" address=192.168.16.2 mask=255.255.255.0


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Ambica-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 40-25-C2-54-E7-55
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 6150
   Physical Address. . . . . . . . . : 40-25-C2-54-E7-54
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::40a2:d4b9:9f9c:b895%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.9(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, May 18, 2013 3:00:13 PM
   Lease Expires . . . . . . . . . . : Sunday, May 19, 2013 3:00:13 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 306193858
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-E1-1C-A5-14-DA-E9-C0-06-85
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : 14-DA-E9-C0-06-85
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{F884DE12-B781-45F2-9C47-B84A45DE6AE3}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4002:801::1009
      173.194.37.37
      173.194.37.38
      173.194.37.39
      173.194.37.40
      173.194.37.41
      173.194.37.46
      173.194.37.32
      173.194.37.33
      173.194.37.34
      173.194.37.35
      173.194.37.36


Pinging google.com [173.194.37.36] with 32 bytes of data:
Reply from 173.194.37.36: bytes=32 time=55ms TTL=54
Reply from 173.194.37.36: bytes=32 time=57ms TTL=54

Ping statistics for 173.194.37.36:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 55ms, Maximum = 57ms, Average = 56ms
Server:  UnKnown
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  98.139.183.24
      206.190.36.45
      98.138.253.109


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=97ms TTL=50
Reply from 98.138.253.109: bytes=32 time=157ms TTL=50

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 97ms, Maximum = 157ms, Average = 127ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=2ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 2ms, Average = 1ms
===========================================================================
Interface List
 13...40 25 c2 54 e7 55 ......Microsoft Virtual WiFi Miniport Adapter
 12...40 25 c2 54 e7 54 ......Intel® Centrino® Wireless-N 6150
 11...14 da e9 c0 06 85 ......Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
  1...........................Software Loopback Interface 1
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 16...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.9     30
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.9    286
      192.168.1.9  255.255.255.255         On-link       192.168.1.9    286
    192.168.1.255  255.255.255.255         On-link       192.168.1.9    286
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.9    286
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.9    286
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 12    286 fe80::/64                On-link
 12    286 fe80::40a2:d4b9:9f9c:b895/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    286 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 %systemroot%\AxiomLsp.dll [File not found] ()
Catalog9 02 %systemroot%\AxiomLsp.dll [File not found] ()
Catalog9 03 %systemroot%\AxiomLsp.dll [File not found] ()
Catalog9 04 %systemroot%\AxiomLsp.dll [File not found] ()
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 13 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 14 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 15 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 16 %systemroot%\AxiomLsp.dll [File not found] ()
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\AxiomLspx64.dll [148992] (AxiomCoders)
x64-Catalog9 02 C:\Windows\AxiomLspx64.dll [148992] (AxiomCoders)
x64-Catalog9 03 C:\Windows\AxiomLspx64.dll [148992] (AxiomCoders)
x64-Catalog9 04 C:\Windows\AxiomLspx64.dll [148992] (AxiomCoders)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 14 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 15 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 16 C:\Windows\AxiomLspx64.dll [148992] (AxiomCoders)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/18/2013 02:45:26 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_wuauserv, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0xd1c
Faulting application start time: 0xsvchost.exe_wuauserv0
Faulting application path: svchost.exe_wuauserv1
Faulting module path: svchost.exe_wuauserv2
Report Id: svchost.exe_wuauserv3

Error: (05/18/2013 02:43:18 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_wuauserv, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0x1fc
Faulting application start time: 0xsvchost.exe_wuauserv0
Faulting application path: svchost.exe_wuauserv1
Faulting module path: svchost.exe_wuauserv2
Report Id: svchost.exe_wuauserv3

Error: (05/18/2013 02:41:07 PM) (Source: Application Error) (User: )
Description: Faulting application name: WLIDSVC.EXE, version: 7.250.4232.0, time stamp: 0x4d915bf8
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0xd60
Faulting application start time: 0xWLIDSVC.EXE0
Faulting application path: WLIDSVC.EXE1
Faulting module path: WLIDSVC.EXE2
Report Id: WLIDSVC.EXE3

Error: (05/18/2013 02:40:53 PM) (Source: Application Error) (User: )
Description: Faulting application name: WLIDSVC.EXE, version: 7.250.4232.0, time stamp: 0x4d915bf8
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0x1010
Faulting application start time: 0xWLIDSVC.EXE0
Faulting application path: WLIDSVC.EXE1
Faulting module path: WLIDSVC.EXE2
Report Id: WLIDSVC.EXE3

Error: (05/18/2013 02:40:36 PM) (Source: Application Error) (User: )
Description: Faulting application name: WLIDSVC.EXE, version: 7.250.4232.0, time stamp: 0x4d915bf8
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0xcbc
Faulting application start time: 0xWLIDSVC.EXE0
Faulting application path: WLIDSVC.EXE1
Faulting module path: WLIDSVC.EXE2
Report Id: WLIDSVC.EXE3

Error: (05/18/2013 02:26:30 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_wuauserv, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0x1038
Faulting application start time: 0xsvchost.exe_wuauserv0
Faulting application path: svchost.exe_wuauserv1
Faulting module path: svchost.exe_wuauserv2
Report Id: svchost.exe_wuauserv3

Error: (05/18/2013 02:24:38 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_wuauserv, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0x1d8
Faulting application start time: 0xsvchost.exe_wuauserv0
Faulting application path: svchost.exe_wuauserv1
Faulting module path: svchost.exe_wuauserv2
Report Id: svchost.exe_wuauserv3

Error: (05/18/2013 02:23:01 PM) (Source: Application Error) (User: )
Description: Faulting application name: MpCmdRun.exe, version: 3.0.8402.0, time stamp: 0x4db8b210
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0xe2c
Faulting application start time: 0xMpCmdRun.exe0
Faulting application path: MpCmdRun.exe1
Faulting module path: MpCmdRun.exe2
Report Id: MpCmdRun.exe3

Error: (05/18/2013 02:14:11 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (05/18/2013 02:14:11 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.


System errors:
=============
Error: (05/18/2013 03:02:11 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (05/18/2013 03:02:11 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (05/18/2013 03:02:11 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (05/18/2013 03:00:23 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (05/18/2013 03:00:23 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (05/18/2013 03:00:23 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (05/18/2013 03:00:15 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error:
%%1068

Error: (05/18/2013 03:00:15 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (05/18/2013 03:00:15 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (05/18/2013 03:00:15 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068


Microsoft Office Sessions:
=========================
Error: (05/18/2013 02:45:26 PM) (Source: Application Error)(User: )
Description: svchost.exe_wuauserv6.1.7600.163854a5bc3c1ntdll.dll6.1.7601.177254ec4aa8ec000037400000000000c40f2d1c01ce53fff2f1fbbcC:\Windows\system32\svchost.exeC:\Windows\SYSTEM32\ntdll.dll7bdf7c82-bff3-11e2-8a47-14dae9c00685

Error: (05/18/2013 02:43:18 PM) (Source: Application Error)(User: )
Description: svchost.exe_wuauserv6.1.7600.163854a5bc3c1ntdll.dll6.1.7601.177254ec4aa8ec000037400000000000c40f21fc01ce53ff6d968e23C:\Windows\system32\svchost.exeC:\Windows\SYSTEM32\ntdll.dll2f93ec7e-bff3-11e2-8a47-14dae9c00685

Error: (05/18/2013 02:41:07 PM) (Source: Application Error)(User: )
Description: WLIDSVC.EXE7.250.4232.04d915bf8ntdll.dll6.1.7601.177254ec4aa8ec000037400000000000c40f2d6001ce53ffa1f3b124C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXEC:\Windows\SYSTEM32\ntdll.dlle1b71e23-bff2-11e2-8a47-14dae9c00685

Error: (05/18/2013 02:40:53 PM) (Source: Application Error)(User: )
Description: WLIDSVC.EXE7.250.4232.04d915bf8ntdll.dll6.1.7601.177254ec4aa8ec000037400000000000c40f2101001ce53ff993f0ce1C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXEC:\Windows\SYSTEM32\ntdll.dlld93103c6-bff2-11e2-8a47-14dae9c00685

Error: (05/18/2013 02:40:36 PM) (Source: Application Error)(User: )
Description: WLIDSVC.EXE7.250.4232.04d915bf8ntdll.dll6.1.7601.177254ec4aa8ec000037400000000000c40f2cbc01ce53ff7e96b0f9C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXEC:\Windows\SYSTEM32\ntdll.dllcf0c7b82-bff2-11e2-8a47-14dae9c00685

Error: (05/18/2013 02:26:30 PM) (Source: Application Error)(User: )
Description: svchost.exe_wuauserv6.1.7600.163854a5bc3c1ntdll.dll6.1.7601.177254ec4aa8ec000037400000000000c40f2103801ce53fd58908d1dC:\Windows\system32\svchost.exeC:\Windows\SYSTEM32\ntdll.dlld7347eeb-bff0-11e2-8b8e-14dae9c00685

Error: (05/18/2013 02:24:38 PM) (Source: Application Error)(User: )
Description: svchost.exe_wuauserv6.1.7600.163854a5bc3c1ntdll.dll6.1.7601.177254ec4aa8ec000037400000000000c40f21d801ce53e098929df0C:\Windows\system32\svchost.exeC:\Windows\SYSTEM32\ntdll.dll93f8d477-bff0-11e2-8b8e-14dae9c00685

Error: (05/18/2013 02:23:01 PM) (Source: Application Error)(User: )
Description: MpCmdRun.exe3.0.8402.04db8b210ntdll.dll6.1.7601.177254ec4aa8ec000037400000000000c40f2e2c01ce53fd0f364afcc:\Program Files\Microsoft Security Client\Antimalware\MpCmdRun.exeC:\Windows\SYSTEM32\ntdll.dll5a9a7330-bff0-11e2-8b8e-14dae9c00685

Error: (05/18/2013 02:14:11 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Ambica\Downloads\esetsmartinstaller_enu(1).exe

Error: (05/18/2013 02:14:11 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Ambica\Downloads\esetsmartinstaller_enu.exe


=========================== Installed Programs ============================

µTorrent (Version: 3.2.3.28705)
Adobe Flash Player 11 Plugin (Version: 11.7.700.202)
Adobe Reader X (10.1.7) (Version: 10.1.7)
Alcor Micro USB Card Reader (Version: 1.7.17.25416)
Apple Application Support (Version: 2.1.7)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
ASUS AI Recovery (Version: 1.0.14)
ASUS FancyStart (Version: 1.0.8)
ASUS FancyStart (Version: 1.1.1)
ASUS LifeFrame3 (Version: 3.0.21)
ASUS Live Update (Version: 2.5.9)
ASUS Power4Gear Hybrid (Version: 1.1.43)
ASUS Secure Delete (Version: 1.00.0006)
ASUS SmartLogon (Version: 1.0.0011)
ASUS Splendid Video Enhancement Technology (Version: 1.02.0033)
ASUS U Series ScreenSaver (Version: 1.0.0002)
ASUS Virtual Camera (Version: 1.0.21)
AsusVibe2.0 (Version: 2.0.5.103)
ATK Package (Version: 1.0.0008)
AxiomCoders FB Limiter version 1.6.0 (Version: 1.6.0)
AXIS Media Control Embedded
Best Buy Connect (Version: 3.00.68)
Best Buy pc app (Version: 3.2.2.0)
Best Buy pc app (Version: 3.2.545.3)
Bing Bar (Version: 7.0.610.0)
Bonjour (Version: 3.0.0.10)
CCleaner (Version: 3.26)
ConvertHelper 2.2
CyberLink LabelPrint (Version: 2.5.1908)
CyberLink Power2Go (Version: 6.1.3602c)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
ESET Online Scanner v3
Fast Boot (Version: 1.0.10)
Fresco Logic USB3.0 Host Controller (Version: 3.0.119.1)
Google Talk Plugin (Version: 3.19.1.13088)
HP Deskjet 1000 J110 series Basic Device Software (Version: 22.50.231.0)
HP Deskjet 1000 J110 series Help (Version: 140.0.65.65)
HP Deskjet 1000 J110 series Product Improvement Study (Version: 22.50.231.0)
HP Photo Creations (Version: 1.0.0.3781)
HP Update (Version: 5.002.006.003)
Intel PROSet Wireless
Intel® Control Center (Version: 1.2.1.1007)
Intel® Processor Graphics (Version: 9.17.10.2932)
Intel® PROSet/Wireless WiFi Software (Version: 14.01.1000)
Intel® Turbo Boost Technology Monitor (Version: 1.0.400.4)
Intel® WiDi (Version: 2.1.35.0)
Intel® Wireless Display
Intel® PROSet/Wireless WiMAX Software (Version: 6.05.0000)
iTunes (Version: 11.0.3.42)
Java 7 Update 9 (Version: 7.0.90)
Java Auto Updater (Version: 2.1.9.0)
Junk Mail filter update (Version: 15.4.3502.0922)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Antimalware (Version: 3.0.8402.2)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Security Client (Version: 2.1.1116.0)
Microsoft Security Essentials (Version: 2.1.1116.0)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Mozilla Firefox 20.0.1 (x86 en-US) (Version: 20.0.1)
Mozilla Maintenance Service (Version: 20.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
Nuance PDF Reader (Version: 6.00.0041)
QuickTime (Version: 7.71.80.42)
Realtek High Definition Audio Driver (Version: 6.0.1.6428)
Ross Net Drive 2.0
SceneSwitch (Version: 1.0.6)
Skype Click to Call (Version: 5.9.9216)
Skype™ 6.0 (Version: 6.0.126)
Sonic Focus (Version: 1.0.0.4)
Synaptics Pointing Device Driver (Version: 15.3.6.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
VLC media player 1.1.11 (Version: 1.1.11)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live Family Safety (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinFlash (Version: 2.31.1)
Wireless Console 3 (Version: 3.0.21)

========================= Devices: ================================

Name: Fresco Logic USB Root Hub
Description: Fresco Logic USB Root Hub
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: spldr
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.


========================= Memory info: ===================================

Percentage of memory in use: 16%
Total physical RAM: 8102.76 MB
Available physical RAM: 6786.84 MB
Total Pagefile: 16203.7 MB
Available Pagefile: 14937.82 MB
Total Virtual: 4095.88 MB
Available Virtual: 3976.01 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:673.64 GB) (Free:369.37 GB) NTFS

========================= Users: ========================================

User accounts for \\AMBICA-PC

Administrator            Ambica                   Guest                   

Malwarebytes
Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.05.18.07

Windows 7 Service Pack 1 x64 NTFS (Safe Mode/Networking)
Internet Explorer 10.0.9200.16576
Ambica :: AMBICA-PC [administrator]

Protection: Disabled

5/18/2013 3:07:18 PM
mbam-log-2013-05-18 (15-07-18).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 213664
Time elapsed: 3 minute(s), 17 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


**** End of log ****

 

Malwarebytes Anti-Rootkit

(No logs provided. No threats detected)

Rkill
Rkill 2.4.8 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 05/18/2013 03:29:39 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * Explorer Policy Removed:  NoActiveDesktopChanges [HKLM]

Backup Registry file created at:
 C:\Users\Ambica\Desktop\rkill\rkill-05-18-2013-03-29-43.reg

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * COM+ Event System (EventSystem) is not Running.
   Startup Type set to: Automatic

 * Security Center (wscsvc) is not Running.
   Startup Type set to: Automatic (Delayed Start)

 * Windows Update (wuauserv) is not Running.
   Startup Type set to: Automatic (Delayed Start)

 * FontCache => %SystemRoot%\system32\svchost.exe -k LocalService [Incorrect ImagePath]

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 05/18/2013 03:29:57 PM
Execution time: 0 hours(s), 0 minute(s), and 18 seconds(s)


Edited by WhightKnight, 18 May 2013 - 04:45 PM.


#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,754 posts
  • OFFLINE
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  • Gender:Male
  • Location:Daly City, CA
  • Local time:11:48 AM

Posted 18 May 2013 - 03:53 PM

Please edit your reply and remove "code" brackets.


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#7 WhightKnight

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Posted 18 May 2013 - 04:46 PM

Done.



#8 Broni

Broni

    The Coolest BC Computer


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Posted 18 May 2013 - 04:51 PM

Nothing malicious so far...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


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#9 WhightKnight

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Posted 19 May 2013 - 01:28 PM

AdwCleaner
# AdwCleaner v2.301 - Logfile created 05/19/2013 at 13:09:47
# Updated 16/05/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Ambica - AMBICA-PC
# Boot Mode : Normal
# Running from : C:\Users\Ambica\Downloads\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Users\Ambica\AppData\Local\Conduit
Folder Deleted : C:\Users\Ambica\AppData\LocalLow\Conduit

***** [Registry] *****

Key Deleted : HKLM\SOFTWARE\Classes\Applications\ilividsetupv1.exe
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16576

[OK] Registry is clean.

-\\ Mozilla Firefox v20.0.1 (en-US)

File : C:\Users\Ambica\AppData\Roaming\Mozilla\Firefox\Profiles\rgtk9vs1.default\prefs.js

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [1137 octets] - [19/05/2013 13:09:47]

########## EOF - C:\AdwCleaner[S1].txt - [1197 octets] ##########
 

Junkware Removal Tool
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Home Premium x64
Ran by Ambica on Sun 05/19/2013 at 13:13:56.18
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files

Successfully deleted: [File] "C:\users\default user\start menu\programs\startup\best buy pc app.lnk"



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\best buy pc app"
Successfully deleted: [Folder] "C:\Users\Ambica\appdata\local\best buy pc app"
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{01A841AC-9415-43B1-A19F-8A56BA3EE93F}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{058AC0F3-1D32-4821-A772-E0C5EEDFEBB0}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{07BBA5EF-634F-4890-804F-61AE3F9CA2E7}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{0C1EFBF8-38F7-403C-867B-3521DBC6BBBA}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{0D97F5F4-5798-46FE-9C4F-757389097BBA}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{0E39A3C7-D254-4C68-B62A-4AEF1F5F8692}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{0EBEFC27-2B74-4A6C-A3F3-ABE4ECD85777}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{0EEB06DF-7B71-445F-BC44-F11C36C93554}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{10A6832A-CB07-4CE5-97B5-7FB2B2AFB924}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{11880ABC-FC15-4405-B448-F6D92340E056}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{120DA9CC-3364-42A0-845E-F72286F23203}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{1276DC8E-A56E-4C85-9C86-E2E440153EC3}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{13125ECF-82FA-4419-B314-267F501281E9}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{13AE63EB-4C5F-4DDB-816B-02205ECD6506}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{15430FC9-5C55-4027-8C47-39A0469FB58C}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{1A5A909D-6DFF-4BDF-8443-4CAD7E3FB60C}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{1B9241F7-5718-43C4-9E91-C6E68883FE4A}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{1D99C2F8-3431-41B0-A969-16BBF626E989}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{1EC718FD-E3F8-4335-805E-B43C31523370}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{20869BF0-DDA9-48D4-B26E-5D2389886051}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{21E43560-0E6B-4AD9-8B8A-52CE2C45B3B5}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{21F44E72-75FA-40DC-A549-6724C6070935}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{27A1F049-C81F-4187-8A84-A36896E0421F}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{27CC4E3A-9DFB-40CB-BD9C-16000E002EB1}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{27DEA312-A5C2-4816-B7E0-DF2FE50B79C4}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{2BF2360E-E856-46EC-93EC-8E940F01903A}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{2E810FFF-6045-4F86-99B3-27928F24CA6D}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{2E8BF20F-834A-47D6-ABF3-A3C899AE411B}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{2F70799C-3F0B-4E77-97B8-3FF370BD1FD6}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{311B2332-904F-4EAF-9D8E-14F8D1513E80}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{3246BC91-6097-4B0D-A14E-75A837BDED15}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{36B7CBC9-8FD6-420F-8AD1-639DCC920676}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{3729B285-3302-4FEC-85BF-F56611D06BE6}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{377B537D-53E9-46F5-9A40-77C9CC9E3FAA}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{37888244-30F7-4A65-9355-431773225E93}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{38F5246F-C1A4-4E89-B60E-E3415EC4B2CB}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{3BB98B47-CF16-4B03-B88D-EE495153283A}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{3FDED277-96A8-4584-8482-6AAE1A4789B8}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{414F8FE0-DBD6-4335-B35D-7BAD775D8443}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{44652181-7CAD-49A2-960F-276C66B2E849}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{447BC02E-FC41-4DF0-9EF1-B89E8A1F0104}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{453870F9-C96C-4763-9CE5-987F1C2D0566}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{45439E97-08F6-4B2A-A206-7817CF3154BE}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{454BF034-D9D9-403C-AB94-21A9B6E4AA3C}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{47AED1E3-C5CB-4BB3-A279-914D62FF2A3B}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{48FD069C-8A3F-4782-BDA5-21980A720261}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{4906964A-2169-459E-A894-4DFDD05CA1F5}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{4A5D6AB7-51CA-4BE5-9CE8-327E42ED61AA}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{4A948BD7-9903-4B50-90B2-C081DF559A19}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{4C8E0FF6-D1EB-4D61-B974-3CE0B642DAF4}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{4C9AEB1C-D5EE-44F1-88F9-62401CEEC99D}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{4E969D51-3C57-4DFF-8156-55B343CCEA6F}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{5014C6E6-1053-465F-93E1-FC4FF440FC4C}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{50FC5FA7-759F-47E7-B689-8BA859BDDD15}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{51E87E8F-C7A6-45B7-8892-7EFEBCFA01FD}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{51F2575D-9966-42A9-8F0B-B21FE2B30B94}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{54849962-2AA4-427C-AFC4-EDDB80F363E6}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{5666CE55-1F54-4463-A534-415E02EA1F81}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{5744D7FA-A7E3-4145-94B4-01A10FBACEE5}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{58EAE61F-96B6-42C7-9E37-33D9E1AA52D8}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{5C653749-4A69-4B72-94E5-8D1A3334B9C8}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{5EC0361E-2608-4BB5-8AC0-ABD0491998EB}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{600C5069-9B2E-49BB-88A3-A0D29B35F565}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{607F74AD-FE54-4E75-9D5F-34824A8528D5}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{615FDE28-5683-415F-BAA9-397AD812B4A2}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{61760CFF-A897-4CC6-9535-85C36B437197}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{62BE3B65-A04D-461F-AF42-07727260D41C}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{63F9603A-DD7A-46A8-8532-2B342048EC78}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{67AEB007-8AAF-40E1-8C45-957892F993D8}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{68C08CBC-8A9B-4ADF-ABAF-FDDC19084902}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{692FE61D-F8DF-424F-BAC9-2D16D8D1B25C}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{6930D2FB-C0E8-4B79-9638-F4F324F44A61}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{6EC9DE95-42CE-42DB-A14A-6AEB9B205EAB}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{6F9070F3-66BE-42EE-ABD4-1D213DF5FEF3}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{729F74FE-9102-438D-A491-8354B520BDFB}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{73E45051-1CD9-4574-8620-C155A07F8222}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{77A03147-5C3A-4624-8D1E-52D7A50A7899}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{7ADF4713-BEB0-47A4-902D-B3CE1A1E1B33}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{7B6842AA-0B96-4C67-8BC7-70701EA18365}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{7B6BC418-1B7D-4BB8-BB7A-6BD7A0579B01}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{7C918DA4-3A4B-49EF-9DDD-4157B351513F}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{80967450-5209-4E79-8840-24E2BCE0D1C5}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{839BE158-F16B-4D33-AA45-8F7FF268543C}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{854B5884-8061-4506-850A-49181F550049}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{864DED16-82A9-4A9D-AC5F-57871A590CAD}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{8AF8305A-994C-4654-80A5-65215F74A862}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{8D25890B-79A0-4BA6-A3E2-D05B37B6A774}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{8E28B7C5-80DC-4057-ADFC-37EAB3540DC9}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{8FC8328B-3909-4087-BC13-BE80C3A375F6}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{91567CD0-4386-41CC-A5DA-8E19C60FC8C8}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{93DBE318-D59D-4CAD-86E4-3F9339F91CE0}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{948816D1-1184-459C-B282-18F93367DBE3}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{96B32B44-9F27-4950-BAF3-4DE726B6BF8D}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{977171AA-C7D4-493A-9865-6555A42526F6}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{9B88A7B8-43BF-471B-A1A5-88FD10C28030}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{9CFE7600-C6FA-4BF3-86DE-43C76C514F3A}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{A0C79CED-5086-43D3-9082-69862154113F}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{A17CBEBB-EB5E-4C1F-8E07-5123862CA018}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{A4FD601F-46F4-4F4F-84FB-444A98947B94}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{A605F3C2-B0F4-430C-BCF4-D2891CDE864B}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{A7C105FB-BD0C-4E6D-AA07-40CE8A603531}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{A8488B0F-1340-4F0E-A70B-7EA3C24C9C37}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{AA4C6FBE-D32A-4ECB-B618-1A1B7A9F2856}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{ABD68DFB-A258-4517-8D46-734F5AD01E20}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{AC968380-5ABC-4D97-BB3C-27FAFDEFD19A}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{AD47E78E-CF6F-4264-8255-C77D3E5D32BF}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{AE89CAC2-EF1C-403C-8B12-473590636B41}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{AF7191F7-3AF9-43E6-92D5-D16F750FA37F}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{B1918780-BB10-4E29-849D-4B98D2CDD724}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{B1951635-C2AA-43AD-9595-88E2CAB52693}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{B1BE0677-181D-445F-B800-DB57EE68D482}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{B2833E54-DD9B-4013-B85A-D6EFD1604546}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{B2D31D9F-FDC6-4FDA-BAEF-AEDC3A71E40C}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{B3234A8F-5DF2-4097-BE21-258F4E9C5A7F}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{B851CE9B-2185-4C2E-AD2A-D877F2621021}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{B8648151-EDAB-441A-91BB-5E187B807F6C}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{B87E25D5-5F67-4F9E-9E11-C90FA0AF754D}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{B9B9D1EE-5DCA-4D1D-B7CE-95908561EC11}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{BAF4EC00-D9B4-4980-9C2F-69CAFF3C117F}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{BC30926B-F52A-4AF3-8335-82271D3C253F}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{BDB0C24D-5326-4C46-8566-B822B24F07AA}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{BDD10DD6-AC41-4312-ADB8-9A0414CE3C6A}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{BE1555BB-ED7F-4974-BA23-4DEBAC043558}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{BF94E4EE-557B-4BBB-99FD-7DACE365EBE1}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{C1942190-47E3-4F13-9310-88FD96F7CDE8}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{C21572AD-AB2C-481C-AA5D-50B2DB945711}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{C27766BB-4998-4E89-B0DE-D5FD0C43F384}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{C31FFF7A-2C96-4216-AF58-8B1DA5617318}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{C34B318E-50EF-486C-8C03-15E74547D4B1}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{CE485AEA-E479-437C-B6F1-7A41BA0EAD88}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{D3E0ED71-B2AE-47D0-A584-FD5493098C1E}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{D4EC5C19-8081-4FC1-97E1-5AFFA06C6C84}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{D5E85928-7535-4D95-9B0E-038BCE4701DE}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{D737CFBB-5A2B-489A-95AA-52D28C4775F3}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{D8258B0B-4F41-4915-9D2B-F38CF7C5E544}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{D83FB959-C2C9-45A3-9D90-D579A3110277}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{D8F1EDF3-DA2F-40B5-A0C8-FE2909A5CFCF}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{D9FAADDF-428D-4E42-85A6-D9DDEEF0CCEB}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{DC7C595B-C409-4EE4-9474-42FEF9AEEABC}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{DCC33923-8677-43E0-83CA-7406589B209C}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{DD6E360D-5D43-4DE6-B76B-F9CD33BE14E4}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{DDD66294-F656-475A-95F7-044EDDEE1031}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{E01E0EC3-01FE-4181-B4BB-8EDC56460314}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{E03C39AB-0FAF-4A46-92E2-F50BE325666F}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{E054E6DF-B1C8-438C-83B3-78465A174DE6}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{E494494A-D687-442E-96C9-0A47E0B72A88}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{E495E314-6656-4038-BF5C-6A3856ACD1D3}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{E8EDBB51-75CD-435E-B64C-58D6A1FAB534}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{ED0114D5-0E02-4880-9498-1C68EB2BA9B9}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{EFF1CDAC-116E-450C-85AA-2107AC0C3FE3}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{F1437238-4504-4159-AF4F-A806803C2B16}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{F4726405-3E9C-46D5-841C-BA28BAEF94B7}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{F7C4AD32-494E-450C-BF11-83EDBAC4BDF5}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{F94B6F43-45EC-44EF-9712-A6FF1E77DBD1}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{FDC216F8-C62A-4FF5-ABBD-C07853190219}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{FE2C60F3-DA10-493D-9092-9181289C2F80}
Successfully deleted: [Empty Folder] C:\Users\Ambica\appdata\local\{FF8C8FAD-3489-42E5-AB60-A416708FFD04}



~~~ FireFox

Emptied folder: C:\Users\Ambica\AppData\Roaming\mozilla\firefox\profiles\rgtk9vs1.default\minidumps [21 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 05/19/2013 at 13:24:08.40
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

ESET Online Scanner

No detections. (but when I ran the online scanner before posting this thread, it found two malicious files)



#10 Broni

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Posted 19 May 2013 - 02:18 PM

How is computer doing?

 

p22002970.gif Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

 

p22002970.gif 1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

  • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.


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My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#11 WhightKnight

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Posted 19 May 2013 - 02:55 PM

I'm still getting these random APPCRASH errors (before following your lasts post's steps). They seem to appear mostly while using FireFox or IE 10 and only by visiting certain websites.
The error has also appeared for Google Updater.

 

I just finished updating Java, removing previous versions, updating Adobe, and removing previous versions of Adobe. Let's see if this helps.

 

Thanks again for everything you've done so far!



#12 Broni

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Posted 19 May 2013 - 03:02 PM

Let's test IE first...

 

Reset Internet Explorer.
Go here: http://support.microsoft.com/kb/923737 and run "FixIt" procedure.
Make sure you follow ALL steps listed there.

 

Same issue?


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#13 WhightKnight

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Posted 19 May 2013 - 04:07 PM

Same issue presists. Note that when FireFox hangs and I close it, it remains open in Task Manager:

http://i91.photobucket.com/albums/k307/footbrawler03/issue_zps4382a2c9.jpg

 

 



#14 Broni

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Posted 19 May 2013 - 04:12 PM

Download Windows Repair (All in One) from this site

Install the program then run it.

NOTE 1. In Windows Vista, 7 and 8 right click on the program, click "Run As Administrator".
NOTE 2. Disable your antivirus program before running Windows Repair.


Go to Step 2 and allow it to run CheckDisk by clicking on Do It button:

p22002979.gif



Once that is done then go to Step 3 and allow it to run System File Check by clicking on Do It button:

p22002980.gif


Go to Step 4 and under "System Restore" click on Create button:

p22002982.gif


Go to Start Repairs tab and click Start button.

Leave all checkmarks as they're.
NOTE for Windows 8 users. Reset Registry Permissions is NOT checked by design.

Click on Start button.

p22003030.gif

Post Windows Repair log (_windows_repair_log.txt) which is located in the following folder:
64-bit systems - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
32-bit systems - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs


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#15 WhightKnight

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Posted 19 May 2013 - 06:24 PM

Tweaking.com Windows Repair (All in One)

   Running Repair Under System Account
   Running Repair Under System Account
Starting Repairs...
   Start (5/19/2013 5:56:22 PM)

Reset Registry Permissions 01/03
   HKEY_CURRENT_USER & Sub Keys
   Start (5/19/2013 5:56:22 PM)
   Running Repair Under Current User Account
   Done (5/19/2013 5:56:30 PM)

Reset Registry Permissions 02/03
   HKEY_LOCAL_MACHINE & Sub Keys
   Start (5/19/2013 5:56:30 PM)
   Running Repair Under System Account
   Done (5/19/2013 5:59:13 PM)

Reset Registry Permissions 03/03
   HKEY_CLASSES_ROOT & Sub Keys
   Start (5/19/2013 5:59:13 PM)
   Running Repair Under System Account
   Done (5/19/2013 6:00:38 PM)

Reset File Permissions 01/15
   C:\ASUS.DAT & Sub Folders
   Start (5/19/2013 6:00:38 PM)
   Running Repair Under System Account
   Done (5/19/2013 6:00:41 PM)

Reset File Permissions 02/15
   C:\AsusVibeData & Sub Folders
   Start (5/19/2013 6:00:41 PM)
   Running Repair Under System Account
   Done (5/19/2013 6:00:47 PM)

Reset File Permissions 03/15
   C:\Boot & Sub Folders
   Start (5/19/2013 6:00:47 PM)
   Running Repair Under System Account
   Done (5/19/2013 6:00:50 PM)

Reset File Permissions 04/15
   C:\Cache & Sub Folders
   Start (5/19/2013 6:00:50 PM)
   Running Repair Under System Account
   Done (5/19/2013 6:01:07 PM)

Reset File Permissions 05/15
   C:\eSupport & Sub Folders
   Start (5/19/2013 6:01:07 PM)
   Running Repair Under System Account
   Done (5/19/2013 6:01:39 PM)

Reset File Permissions 06/15
   C:\found.000 & Sub Folders
   Start (5/19/2013 6:01:39 PM)
   Running Repair Under System Account
   Done (5/19/2013 6:01:42 PM)

Reset File Permissions 07/15
   C:\Intel & Sub Folders
   Start (5/19/2013 6:01:42 PM)
   Running Repair Under System Account
   Done (5/19/2013 6:01:44 PM)

Reset File Permissions 08/15
   C:\JRT & Sub Folders
   Start (5/19/2013 6:01:44 PM)
   Running Repair Under System Account
   Done (5/19/2013 6:01:47 PM)

Reset File Permissions 09/15
   C:\MSOCache & Sub Folders
   Start (5/19/2013 6:01:47 PM)
   Running Repair Under System Account
   Done (5/19/2013 6:01:50 PM)

Reset File Permissions 10/15
   C:\PerfLogs & Sub Folders
   Start (5/19/2013 6:01:50 PM)
   Running Repair Under System Account
   Done (5/19/2013 6:01:52 PM)

Reset File Permissions 11/15
   C:\Program Files & Sub Folders
   Start (5/19/2013 6:01:52 PM)
   Running Repair Under System Account
   Done (5/19/2013 6:02:16 PM)

Reset File Permissions 12/15
   C:\Program Files (x86) & Sub Folders
   Start (5/19/2013 6:02:16 PM)
   Running Repair Under System Account
   Done (5/19/2013 6:03:50 PM)

Reset File Permissions 13/15
   C:\ProgramData & Sub Folders
   Start (5/19/2013 6:03:50 PM)
   Running Repair Under System Account
   Done (5/19/2013 6:04:10 PM)

Reset File Permissions 14/15
   C:\Recovery & Sub Folders
   Start (5/19/2013 6:04:10 PM)
   Running Repair Under System Account
   Done (5/19/2013 6:04:12 PM)

Reset File Permissions 15/15
   C:\Windows & Sub Folders
   Start (5/19/2013 6:04:12 PM)
   Running Repair Under System Account
   Done (5/19/2013 6:11:18 PM)

Reset File Permissions: Cleanup
    & Sub Folders
   Start (5/19/2013 6:11:18 PM)
   Running Repair Under System Account
   Done (5/19/2013 6:11:24 PM)

Register System Files
   Start (5/19/2013 6:11:24 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2013 6:11:58 PM)

Repair WMI
   Start (5/19/2013 6:11:58 PM)
   Running Repair Under Current User Account
Invalid Global Switch.

Invalid Global Switch.

   Running Repair Under System Account
Invalid Global Switch.

Invalid Global Switch.

   Done (5/19/2013 6:14:17 PM)

Repair Windows Firewall
   Start (5/19/2013 6:14:17 PM)
   Running Repair Under Current User Account
The Internet Connection Sharing (ICS) service is not started.

More help is available by typing NET HELPMSG 3521.

The Internet Connection Sharing (ICS) service could not be started.

The service did not report an error.

More help is available by typing NET HELPMSG 3534.

   Running Repair Under System Account
The Internet Connection Sharing (ICS) service is not started.

More help is available by typing NET HELPMSG 3521.

The Internet Connection Sharing (ICS) service could not be started.

The service did not report an error.

More help is available by typing NET HELPMSG 3534.

   Done (5/19/2013 6:14:51 PM)

Repair Internet Explorer
   Start (5/19/2013 6:14:51 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2013 6:15:33 PM)

Remove Policies Set By Infections
   Start (5/19/2013 6:15:33 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2013 6:15:38 PM)

Repair Icons
   Start (5/19/2013 6:15:38 PM)
   Running Repair Under System Account
Could Not Find C:\Users\Ambica\AppData\Local\IconCache.db.bak
Could Not Find C:\Users\Ambica\AppData\Local\IconCache.db
   Done (5/19/2013 6:15:40 PM)

Repair Winsock & DNS Cache
   Start (5/19/2013 6:15:40 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2013 6:15:53 PM)

Repair Proxy Settings
   Start (5/19/2013 6:15:53 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2013 6:15:58 PM)

Repair Windows Updates
   Start (5/19/2013 6:15:58 PM)
   Running Repair Under Current User Account
The Windows Update service is not started.

More help is available by typing NET HELPMSG 3521.

The system cannot find the file specified.
   Running Repair Under System Account
The Cryptographic Services service is not started.

More help is available by typing NET HELPMSG 3521.

The Background Intelligent Transfer Service service is not started.

More help is available by typing NET HELPMSG 3521.

The Windows Update service is not started.

More help is available by typing NET HELPMSG 3521.

The system cannot find the file specified.
   Done (5/19/2013 6:16:48 PM)

Repair MSI (Windows Installer)
   Start (5/19/2013 6:16:48 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2013 6:16:57 PM)

Repair bat Association
   Start (5/19/2013 6:16:57 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2013 6:17:02 PM)

Repair cmd Association
   Start (5/19/2013 6:17:02 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2013 6:17:06 PM)

Repair com Association
   Start (5/19/2013 6:17:07 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2013 6:17:11 PM)

Repair Directory Association
   Start (5/19/2013 6:17:11 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2013 6:17:16 PM)

Repair Drive Association
   Start (5/19/2013 6:17:16 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2013 6:17:21 PM)

Repair exe Association
   Start (5/19/2013 6:17:21 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2013 6:17:26 PM)

Repair Folder Association
   Start (5/19/2013 6:17:26 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2013 6:17:31 PM)

Repair inf Association
   Start (5/19/2013 6:17:31 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2013 6:17:36 PM)

Repair lnk (Shortcuts) Association
   Start (5/19/2013 6:17:36 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2013 6:17:41 PM)

Repair msc Association
   Start (5/19/2013 6:17:41 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2013 6:17:45 PM)

Repair reg Association
   Start (5/19/2013 6:17:46 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2013 6:17:50 PM)

Repair scr Association
   Start (5/19/2013 6:17:50 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2013 6:17:55 PM)

Repair Print Spooler
   Start (5/19/2013 6:17:55 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2013 6:18:09 PM)

Restore Important Windows Services
   Start (5/19/2013 6:18:09 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2013 6:18:13 PM)

Set Windows Services To Default Startup
   Start (5/19/2013 6:18:14 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2013 6:18:25 PM)

Cleaning up empty logs...

All Selected Repairs Done.
   Done (5/19/2013 6:18:25 PM)
   Total Repair Time: 00:22:03


...YOU MUST RESTART YOUR SYSTEM...
   Running Repair Under System Account






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