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Very complicated pc infection


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2 replies to this topic

#1 irish chick

irish chick

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Posted 17 May 2013 - 08:54 PM

Please help !

I have an Acer Laptop running Vista 64-bit sp2

The browser has been hijacked, cannot download any file.

The Windows installer.exe has been corrupted,hijacked.

I cannot download file, open executable or run as admin. I receive missing dependencies etc errors.

I get periodic pop-ups of fake AV warnings, and cannot Update Windows.

I ran ComboFix but am unable to save/upload file.

Part of log reads: File Associations

.exe does not exist !

.scr does not exist !,

.txt does not exist !

 

Locked registry keys..

 

McAfee antivirus, Webroot, Mcafee firewall, Windows defender . All *disabled/updated * or * disabled/outdated.

 

I've been trying unsuccessfully to load malware pgms to remedy infected system.

At a loss as to what to do next.

Can you please help !

Irish Chick

 



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#2 m0le

m0le

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Posted 22 May 2013 - 08:22 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.
  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.
  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :thumbup2:
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#3 m0le

m0le

    Can U Dig It?


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Posted 27 May 2013 - 07:16 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
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