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Can't remove svhost.exe and pockets.exe


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16 replies to this topic

#1 riz_cola

riz_cola

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Posted 17 May 2013 - 06:13 PM

When I start up the computer a popup in some foreign language pops up. I've tried getting rid of it myself already but for some reason it just keeps coming back. They keep showing up in the temp folder. All I could do for now is to stop it with Rkill. Here's the log that I got from it recently.
 

 

Rkill 2.4.8 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 05/17/2013 03:16:05 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * C:\Users\Owner\AppData\Local\Temp\svhost.exe (PID: 3164) [UP-HEUR]
 * C:\Users\Owner\AppData\Local\Temp\pockets.exe (PID: 3556) [UP-HEUR]
 * C:\Users\Owner\AppData\Local\Temp\KB2656351_10.0.30301\taskmgn.exe (PID: 4168) [UP-HEUR]
 * C:\Users\Owner\AppData\Local\Temp\KB2656351_10.0.30301\taskmgn.exe (PID: 4168) [T-HEUR]

4 proccesses terminated!

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Automatic (Delayed Start)

 * Security Center (wscsvc) is not Running.
   Startup Type set to: Automatic (Delayed Start)

 * Windows Update (wuauserv) is not Running.
   Startup Type set to: Automatic (Delayed Start)

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 05/17/2013 03:16:19 PM
Execution time: 0 hours(s), 0 minute(s), and 14 seconds(s)
 

 


It takes more muscle to frown than it is to smile...

So smile foo!

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#2 gringo_pr

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    Bleepin Gringo


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Posted 17 May 2013 - 07:35 PM



Hello riz_cola

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.



-Download DDS-
  • Please download DDS from one of the links below and save it to your desktop:

    dds_scr.gif
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 riz_cola

riz_cola
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Posted 17 May 2013 - 10:37 PM

Here's the two logs

 

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16447  BrowserJavaVersion: 10.17.2
Run by Owner at 20:22:13 on 2013-05-17
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3836.2521 [GMT -7:00]
.
AV: Kaspersky Anti-Virus *Disabled/Updated* {C3113FBF-4BCB-4461-D78D-6EDFEC9593E5}
SP: Kaspersky Anti-Virus *Disabled/Updated* {7870DE5B-6DF1-4BEF-ED3D-55AD9712D958}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
c:\Program Files (x86)\Sensible Vision\Fast Access\FAService.exe
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Dell\OSD\DellOSDservice.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Dell\OSD\DellOSD.exe
C:\Windows\system32\hasplms.exe
C:\Windows\system32\taskhost.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\system32\Dwm.exe
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE
C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\Microsoft Xbox 360 Accessories\XBoxStat.exe
C:\Program Files (x86)\MagicDisc\MagicDisc.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Multimedia Card Reader(6366)\ShwiconXP6366.exe
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe
C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayAlert.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Dell Stage\Dell Stage\stage_secondary.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Content Blocker Plugin: {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\IEExt\ContentBlocker\ie_content_blocker_plugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Virtual Keyboard Plugin: {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: FAIESSOHelper Class: {A2F122DA-055F-4df7-8F24-7354DBDBA85B} - c:\Program Files (x86)\Sensible Vision\Fast Access\FAIESSO.dll
BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: URL Advisor Plugin: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\IEExt\UrlAdvisor\klwtbbho.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
uRun: [Google Update] "C:\Users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [System Starter] C:\Users\Owner\AppData\Roaming\Config\dropRe.exe
uRun: [Windows Update] C:\Users\Owner\AppData\Local\Temp\svhost.exe
mRun: [ShwiconXP6366] c:\Program Files (x86)\Multimedia Card Reader(6366)\ShwiconXP6366.exe
mRun: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [FATrayAlert] c:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe
mRun: [StickyNotesWidget] "c:\Program Files (x86)\Dell Touch Software Suite\StickyNotes\notes_startup_widgets.exe" "c:\Program Files (x86)\Dell Touch Software Suite\StickyNotes\start.umj"
mRun: [FAStartup] <no file>
StartupFolder: C:\Users\Owner\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MAGICD~1.LNK - C:\Program Files (x86)\MagicDisc\MagicDisc.exe
StartupFolder: C:\Users\Owner\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {0C4CC089-D306-440D-9772-464E226F6539} - {0BA14598-4178-4CE5-B1F1-B5C6408A3F2E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\IEExt\UrlAdvisor\klwtbbho.dll
DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} - hxxp://ccfiles.creative.com/Web/softwareupdate/su/ocx/15102/CTSUEng.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} - hxxp://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPIDPDE.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://ccfiles.creative.com/Web/softwareupdate/ocx/121022/CTPID.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{613FA714-739F-4158-86A1-3381E51E4C3B} : DHCPNameServer = 192.168.1.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Notify: FastAccess - c:\Program Files (x86)\Sensible Vision\Fast Access\FALogNot.dll
SSODL: WebCheck - <orphaned>
LSA: Notification Packages =  scecli FAPassSync
x64-BHO: Content Blocker Plugin: {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\x64\IEExt\ContentBlocker\ie_content_blocker_plugin.dll
x64-BHO: Virtual Keyboard Plugin: {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\x64\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-BHO: URL Advisor Plugin: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\x64\IEExt\UrlAdvisor\klwtbbho.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\DW WLAN Card\WLTRAY.exe
x64-Run: [DellStage] "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup
x64-Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
x64-Run: [XboxStat] "C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun
x64-IE: {0C4CC089-D306-440D-9772-464E226F6539} - {0BA14598-4178-4CE5-B1F1-B5C6408A3F2E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\x64\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
x64-IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\x64\IEExt\UrlAdvisor\klwtbbho.dll
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\6o94ld48.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\OnLive\Plugin\npolgdet.dll
FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll
FF - plugin: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\npuplaypc.dll
FF - plugin: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\npuplaypchub.dll
FF - plugin: C:\Program Files (x86)\Virtual Earth 3D\npVE3D.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Owner\AppData\Local\Google\Update\1.3.21.145\npGoogleUpdate3.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1166636.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_146.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
FF - ExtSQL: 2013-05-16 23:37; content_blocker@kaspersky.com; C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\FFExt\content_blocker@kaspersky.com
FF - ExtSQL: 2013-05-16 23:38; url_advisor@kaspersky.com; C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\FFExt\url_advisor@kaspersky.com
FF - ExtSQL: 2013-05-16 23:38; virtual_keyboard@kaspersky.com; C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\FFExt\virtual_keyboard@kaspersky.com
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2011-9-2 55856]
R1 HWiNFO32;HWiNFO32/64 Kernel Driver;C:\Windows\System32\drivers\HWiNFO64A.SYS [2013-1-16 29672]
R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;C:\Windows\System32\drivers\klim6.sys [2011-3-10 28504]
R1 kltdi;kltdi;C:\Windows\System32\drivers\kltdi.sys [2013-1-14 54104]
R1 kneps;kneps;C:\Windows\System32\drivers\kneps.sys [2012-8-13 178008]
R2 aksdf;aksdf;C:\Windows\System32\drivers\aksdf.sys [2013-4-17 83072]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-9-2 203264]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 DellOSDservice;DellOSDservice;C:\Program Files\Dell\OSD\DellOSDservice.exe [2010-11-25 7168]
R2 FAService;FAService;C:\Program Files (x86)\Sensible Vision\Fast Access\FAService.exe [2010-2-22 2409800]
R2 hasplms;Sentinel Local License Manager;C:\Windows\System32\hasplms.exe  -run --> C:\Windows\System32\hasplms.exe  -run [?]
R2 NOBU;Dell DataSafe Online;C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe [2010-8-25 2823000]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2011-12-27 1692480]
R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE [2012-6-11 240208]
R3 BcmVWL;Broadcom Virtual Wireless;C:\Windows\System32\drivers\bcmvwl64.sys [2011-6-10 20984]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2013-2-11 176000]
R3 klkbdflt;Kaspersky Lab KLKBDFLT;C:\Windows\System32\drivers\klkbdflt.sys [2013-1-14 29016]
R3 klmouflt;Kaspersky Lab KLMOUFLT;C:\Windows\System32\drivers\klmouflt.sys [2013-1-14 29528]
R3 nuviocir;Nuvoton W836x7HG CIR Device Driver;C:\Windows\System32\drivers\nuviocir_win7_x64.sys [2011-9-2 33792]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-6-10 344680]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE [2012-6-11 193616]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]
S3 AVP;Kaspersky Anti-Virus Service;C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\avp.exe -r --> C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\avp.exe -r [?]
S3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;C:\Program Files (x86)\Steam\steamapps\common\Dragon Age Ultimate Edition\bin_ship\DAUpdaterSvc.Service.exe [2013-4-23 25832]
S3 FACAP;facap, FastAccess Video Capture;C:\Windows\System32\drivers\facap.sys [2008-9-24 238848]
S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-12-26 1255736]
.
=============== Created Last 30 ================
.
2013-05-17 06:38:47    64856    ----a-w-    C:\Windows\System32\klfphc.dll
2013-05-17 06:38:00    --------    d-----w-    C:\Windows\ELAMBKUP
2013-05-16 20:31:10    --------    d-----w-    C:\Users\Owner\AppData\Roaming\Malwarebytes
2013-05-16 20:31:01    --------    d-----w-    C:\ProgramData\Malwarebytes
2013-05-16 20:31:00    25928    ----a-w-    C:\Windows\System32\drivers\mbam.sys
2013-05-16 20:31:00    --------    d-----w-    C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-05-16 17:47:48    --------    d-----w-    C:\ProgramData\Spybot - Search & Destroy
2013-05-16 17:47:48    --------    d-----w-    C:\Program Files (x86)\Spybot - Search & Destroy
2013-05-16 07:26:05    --------    d-----w-    C:\Users\Owner\AppData\Roaming\Config
2013-05-16 07:26:03    280636558    ----a-w-    C:\Users\Owner\AppData\Roaming\Monaco v 1.0.exe
2013-05-14 11:45:10    9317456    ----a-w-    C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{20409E29-48FE-49D7-9310-6B213C7FC1AB}\mpengine.dll
2013-05-13 11:11:11    --------    d-----w-    C:\Users\Owner\AppData\Roaming\Activision
2013-05-12 16:21:35    --------    d-----w-    C:\Users\Owner\AppData\Local\FLT
2013-05-12 16:21:10    --------    d-----w-    C:\Users\Owner\AppData\Roaming\FEZ
2013-05-12 16:20:25    --------    d-----w-    C:\Program Files (x86)\1-click run
2013-05-07 05:51:42    --------    d-----w-    C:\Users\Owner\AppData\Roaming\MusE
2013-05-07 05:51:41    --------    d-----w-    C:\Users\Owner\AppData\Local\MusE
2013-05-07 05:51:34    --------    d-----w-    C:\Program Files (x86)\MuseScore
2013-05-04 01:36:51    --------    d-----w-    C:\Program Files (x86)\Max Payne
2013-05-01 23:55:51    --------    d-----w-    C:\Program Files (x86)\NVIDIA Corporation
2013-04-24 06:40:12    --------    d-----w-    C:\ProgramData\BioWare
2013-04-21 00:51:32    --------    d-----w-    C:\Users\Owner\AppData\Roaming\The Mirror Lied
2013-04-18 08:15:51    --------    d-----w-    C:\Sound
2013-04-18 08:15:51    --------    d-----w-    C:\Material
.
==================== Find3M  ====================
.
2013-05-02 09:06:08    278800    ------w-    C:\Windows\System32\MpSigStub.exe
2013-03-18 00:20:49    95648    ----a-w-    C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-03-18 00:20:49    861088    ----a-w-    C:\Windows\SysWow64\npDeployJava1.dll
2013-03-18 00:20:49    782240    ----a-w-    C:\Windows\SysWow64\deployJava1.dll
2012-11-15 09:16:34    2920520863    ----a-w-    C:\Program Files (x86)\RustyHearts_PWE_Setup_20120926_v7.exe
.
============= FINISH: 20:22:30.69 ===============
 

 

 

 

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 12/26/2011 11:42:25 PM
System Uptime: 5/17/2013 4:29:48 PM (4 hours ago)
.
Motherboard: Dell Inc. |  | 0DPRF9           
Processor: AMD Athlon™ II X2 240e Processor | CPU 1 | 2800/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 451 GiB total, 134.945 GiB free.
D: is CDROM ()
Z: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: DW1501 Wireless-N WLAN Half-Mini Card
Device ID: PCI\VEN_14E4&DEV_4727&SUBSYS_00101028&REV_01\4&302D68A&0&0030
Manufacturer: Broadcom
Name: DW1501 Wireless-N WLAN Half-Mini Card
PNP Device ID: PCI\VEN_14E4&DEV_4727&SUBSYS_00101028&REV_01\4&302D68A&0&0030
Service: BCM43XX
.
Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Description: facap, FastAccess Video Capture
Device ID: ROOT\IMAGE\0000
Manufacturer: Sensible Vision
Name: facap, FastAccess Video Capture
PNP Device ID: ROOT\IMAGE\0000
Service: FACAP
.
==== System Restore Points ===================
.
RP169: 5/10/2013 2:58:29 PM - Scheduled Checkpoint
RP170: 5/11/2013 2:08:28 AM - Windows Update
RP171: 5/14/2013 4:44:40 AM - Windows Update
RP172: 5/16/2013 4:49:36 PM - Installed Microsoft Fix it 50267
.
==== Installed Programs ======================
.
7-Zip 9.20 (x64 edition)
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.2) MUI
Adobe Reader X (10.1.4)
Adobe Shockwave Player 11.6
Advanced Audio FX Engine
Analogue: A Hate Story
And Yet It Moves
ATI Catalyst Control Center
Atom Zombie Smasher
Audacity 2.0.2
Bastion
Bing Bar
Bing Maps 3D
BIT.TRIP RUNNER
Braid
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
Cave Story+
ccc-core-static
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CIR Tool Kit
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Combined Community Codec Pack 2011-11-11
Counter-Strike: Global Offensive
Crayon Physics Deluxe
CyberLink YouPaint
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell DataSafe Online
Dell Edoc Viewer
Dell Getting Started Guide
Dell Home Systems Service Agreement
Dell MusicStage
Dell PhotoStage
Dell Product Registration
Dell Stage
Dell Touch Software Suite Games
Dell VideoStage
Dell Webcam Central
DellOSD
DFOLauncher
DirectX 9 Runtime
Dragon Age: Origins - Ultimate Edition
Dungeon Fighter Online
DW WLAN Card Utility
Facebook Video Calling 1.2.0.287
FastAccess
FEZ v1.04
Google Chrome
GTA San Andreas
Hammerfight
Jamestown
Java 7 Update 17
Java Auto Updater
Java™ 6 Update 22
Java™ 6 Update 24 (64-bit)
Java™ 6 Update 31
JavaFX 2.1.1
join.me
Junk Mail filter update
Kaspersky Anti-Virus 2013
Killing Floor
Left 4 Dead 2
Lightworks
LIMBO
Lone Survivor
Machinarium
MagicDisc 2.7.106
Malwarebytes Anti-Malware version 1.75.0.1300
Max Payne
Max Payne 2
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Touch Pack for Windows 7
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft WSE 3.0 Runtime
Microsoft Xbox 360 Accessories 1.2
Microsoft XNA Framework Redistributable 3.0
Microsoft XNA Framework Redistributable 3.1
Microsoft XNA Framework Redistributable 4.0
Mozilla Firefox 18.0.2 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Multimedia Card Reader
MuseScore 1.3
NightSky
NVIDIA PhysX
OnLive
OpenAL
OpenOffice.org 3.3
Osmos
Pando Media Booster
PhotoShowExpress
Portal 2
Prince of Persia: The Sands of Time
Ragnarok Online 2
RBVirtualFolder64Inst
Realtek High Definition Audio Driver
Retro City Rampage™
Revenge of the Titans
Rock of Ages
Roxio Activation Module
Roxio BackOnTrack
Roxio Burn
Roxio Creator Starter
Roxio Express Labeler 3
Roxio File Backup
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
SetDisplayConfig
Silvestri Comp Review PN 4e
Skins
Skype Toolbars
Skype™ 4.2
Sonic CinePlayer Decoder Pack
Source SDK Base 2007
Spotify
Steam
StickyNotes
Super Crate Box
Super Meat Boy
Superbrothers: Sword & Sworcery EP
swMSM
System Requirements Lab CYRI
System Requirements Lab Test
TeamSpeak 3 Client
Terraria
The Elder Scrolls IV: Oblivion
The Sims™ 3
The Suffering (remove only)
To the Moon
Ubisoft Game Launcher
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Uplink
VC80CRTRedist - 8.0.50727.6195
Vindictus
VLC media player 2.0.4
VVVVVV
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Windows Media Player Firefox Plugin
Windows Mobile Device Updater Component
X-COM: Apocalypse
Zeno Clash
Zune
Zune Language Pack (CHS)
Zune Language Pack (CHT)
Zune Language Pack (CSY)
Zune Language Pack (DAN)
Zune Language Pack (DEU)
Zune Language Pack (ELL)
Zune Language Pack (ESP)
Zune Language Pack (FIN)
Zune Language Pack (FRA)
Zune Language Pack (HUN)
Zune Language Pack (IND)
Zune Language Pack (ITA)
Zune Language Pack (JPN)
Zune Language Pack (KOR)
Zune Language Pack (MSL)
Zune Language Pack (NLD)
Zune Language Pack (NOR)
Zune Language Pack (PLK)
Zune Language Pack (PTB)
Zune Language Pack (PTG)
Zune Language Pack (RUS)
Zune Language Pack (SVE)
.
==== Event Viewer Messages From Past Week ========
.
5/17/2013 5:23:56 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.
5/17/2013 5:23:56 PM, Error: Service Control Manager [7000]  - The Steam Client Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
5/16/2013 9:14:06 PM, Error: Service Control Manager [7001]  - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error:  The dependency service or group failed to start.
5/16/2013 9:12:21 PM, Error: Service Control Manager [7001]  - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
5/16/2013 9:12:20 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
5/16/2013 9:12:20 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
5/16/2013 9:12:20 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
5/16/2013 9:12:20 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
5/16/2013 9:12:19 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
5/16/2013 9:12:11 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
5/16/2013 9:12:08 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service TermService with arguments "" in order to run the server: {F9A874B6-F8A8-4D73-B5A8-AB610816828B}
5/16/2013 9:12:06 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD DfsC discache HWiNFO32 kl2 KLIF KLIM6 NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf
5/16/2013 9:12:03 PM, Error: Service Control Manager [7001]  - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
5/16/2013 9:12:03 PM, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
5/16/2013 9:12:03 PM, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.
5/16/2013 9:12:03 PM, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
5/16/2013 9:12:03 PM, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
5/16/2013 9:12:03 PM, Error: Service Control Manager [7001]  - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error:  A device attached to the system is not functioning.
5/16/2013 9:12:03 PM, Error: Service Control Manager [7001]  - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
5/16/2013 9:12:03 PM, Error: Service Control Manager [7001]  - The Media Center Extender Service service depends on the Function Discovery Provider Host service which failed to start because of the following error:  The dependency service or group failed to start.
5/16/2013 9:12:03 PM, Error: Service Control Manager [7001]  - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
5/16/2013 9:12:03 PM, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
5/16/2013 9:12:03 PM, Error: Service Control Manager [7001]  - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
5/16/2013 9:12:03 PM, Error: Service Control Manager [7001]  - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error:  The dependency service or group failed to start.
5/16/2013 9:10:48 PM, Error: Service Control Manager [7024]  - The Superfetch service terminated with service-specific error The operation completed successfully..
5/16/2013 8:58:17 PM, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Server service which failed to start because of the following error:  The dependency service or group failed to start.
5/16/2013 7:23:54 PM, Error: Service Control Manager [7001]  - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error:  The dependency service or group failed to start.
5/16/2013 7:23:32 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  discache HWiNFO32 KLIF spldr Wanarpv6
5/16/2013 7:15:17 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
5/16/2013 6:39:06 PM, Error: Service Control Manager [7031]  - The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.
5/16/2013 6:39:06 PM, Error: Service Control Manager [7024]  - The Windows Search service terminated with service-specific error %%-1073473535.
5/16/2013 6:37:24 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
5/16/2013 3:05:04 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
5/16/2013 10:53:10 AM, Error: Service Control Manager [7023]  - The Superfetch service terminated with the following error:  The data is invalid.
5/16/2013 1:39:43 PM, Error: Service Control Manager [7038]  - The WerSvc service was unable to log on as NT AUTHORITY\SYSTEM with the currently configured password due to the following error:  The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform the security operation. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
.
==== End Of File ===========================
 

 

Thanks for the help Gringo.


It takes more muscle to frown than it is to smile...

So smile foo!

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Local time:01:09 PM

Posted 18 May 2013 - 09:28 AM



Hello riz_cola

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 riz_cola

riz_cola
  • Topic Starter

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  • Gender:Male
  • Local time:10:09 AM

Posted 18 May 2013 - 02:53 PM

I ran both the programs. After the reboot the pop up thing still appeared. Here's the two logs.

 

 

# AdwCleaner v2.301 - Logfile created 05/18/2013 at 12:28:25
# Updated 16/05/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Owner - OWNER-PC
# Boot Mode : Normal
# Running from : C:\Users\Owner\Desktop\AdwCleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****

Key Deleted : HKLM\Software\Classes\Installer\Features\90C64EA18BA25EE488BF80DCF07F2FFD
Key Deleted : HKLM\Software\Classes\Installer\Products\90C64EA18BA25EE488BF80DCF07F2FFD
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16447

[OK] Registry is clean.

-\\ Mozilla Firefox v18.0.2 (en-US)

File : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\6o94ld48.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v26.0.1410.64

File : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [1034 octets] - [18/05/2013 12:28:25]

########## EOF - C:\AdwCleaner[S1].txt - [1094 octets] ##########
 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Home Premium x64
Ran by Owner on Sat 05/18/2013 at 12:34:26.37
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files

Successfully deleted: [File] C:\eula.1028.txt
Successfully deleted: [File] C:\eula.1031.txt
Successfully deleted: [File] C:\eula.1033.txt
Successfully deleted: [File] C:\eula.1036.txt
Successfully deleted: [File] C:\eula.1040.txt
Successfully deleted: [File] C:\eula.1041.txt
Successfully deleted: [File] C:\eula.1042.txt
Successfully deleted: [File] C:\eula.2052.txt
Successfully deleted: [File] C:\install.res.1028.dll
Successfully deleted: [File] C:\install.res.1031.dll
Successfully deleted: [File] C:\install.res.1033.dll
Successfully deleted: [File] C:\install.res.1036.dll
Successfully deleted: [File] C:\install.res.1040.dll
Successfully deleted: [File] C:\install.res.1041.dll
Successfully deleted: [File] C:\install.res.1042.dll
Successfully deleted: [File] C:\install.res.2052.dll
Successfully deleted: [File] C:\install.res.3082.dll
Successfully deleted: [File] C:\Windows\syswow64\sho4ED4.tmp
Successfully deleted: [File] C:\Windows\syswow64\sho8278.tmp
Successfully deleted: [File] C:\Windows\syswow64\shoA0C5.tmp
Successfully deleted: [File] C:\Windows\syswow64\shoA2AA.tmp
Successfully deleted: [File] C:\Windows\syswow64\shoA507.tmp
Successfully deleted: [File] C:\Windows\syswow64\shoADCF.tmp
Successfully deleted: [File] C:\Windows\syswow64\shoB27.tmp
Successfully deleted: [File] C:\Windows\syswow64\shoCEE7.tmp



~~~ Folders



~~~ FireFox

Emptied folder: C:\Users\Owner\AppData\Roaming\mozilla\firefox\profiles\6o94ld48.default\minidumps [142 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 05/18/2013 at 12:39:02.65
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 


It takes more muscle to frown than it is to smile...

So smile foo!

#6 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 18 May 2013 - 03:29 PM


Hello riz_cola

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 riz_cola

riz_cola
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Posted 18 May 2013 - 04:30 PM

I was able to run combofix without any problems. After running it I restarted the computer to see if the popup would still appear. It didn't appear this time. Looks like combofix got it. Here's the combofix log.

 

 

 

ComboFix 13-05-18.03 - Owner 05/18/2013  13:42:12.1.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3836.2426 [GMT -7:00]
Running from: c:\users\Owner\Desktop\ComboFix.exe
AV: Kaspersky Anti-Virus *Disabled/Updated* {C3113FBF-4BCB-4461-D78D-6EDFEC9593E5}
SP: Kaspersky Anti-Virus *Disabled/Updated* {7870DE5B-6DF1-4BEF-ED3D-55AD9712D958}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\install.exe
c:\program files (x86)\RustyHearts_PWE_Setup_20120926_v7.exe
c:\users\Owner\AppData\Roaming\Config
c:\users\Owner\AppData\Roaming\Config\dropRe.exe
c:\users\Owner\AppData\Roaming\Config\system_img.jpg
c:\users\Owner\AppData\Roaming\Monaco v 1.0.exe
c:\windows\iun6002.exe
c:\windows\SysWow64\pt
c:\windows\SysWow64\pt\Lagoon.resources.dll
.
.
(((((((((((((((((((((((((   Files Created from 2013-04-18 to 2013-05-18  )))))))))))))))))))))))))))))))
.
.
2013-05-18 20:55 . 2013-05-18 20:55    --------    d-----w-    c:\users\Mcx1-OWNER-PC\AppData\Local\temp
2013-05-18 20:55 . 2013-05-18 20:55    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-05-18 20:48 . 2013-05-18 20:48    76232    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{20409E29-48FE-49D7-9310-6B213C7FC1AB}\offreg.dll
2013-05-18 19:34 . 2013-05-18 19:34    --------    d-----w-    c:\windows\ERUNT
2013-05-18 19:33 . 2013-05-18 19:33    --------    d-----w-    C:\JRT
2013-05-17 06:38 . 2013-01-14 21:55    64856    ----a-w-    c:\windows\system32\klfphc.dll
2013-05-17 06:38 . 2013-05-17 06:38    --------    d-----w-    c:\windows\ELAMBKUP
2013-05-16 20:31 . 2013-05-16 20:31    --------    d-----w-    c:\users\Owner\AppData\Roaming\Malwarebytes
2013-05-16 20:31 . 2013-05-16 20:31    --------    d-----w-    c:\programdata\Malwarebytes
2013-05-16 20:31 . 2013-05-16 20:31    --------    d-----w-    c:\program files (x86)\Malwarebytes' Anti-Malware
2013-05-16 20:31 . 2013-04-04 21:50    25928    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-05-16 17:47 . 2013-05-16 23:53    --------    d-----w-    c:\program files (x86)\Spybot - Search & Destroy
2013-05-16 17:47 . 2013-05-16 23:53    --------    d-----w-    c:\programdata\Spybot - Search & Destroy
2013-05-14 11:45 . 2013-04-10 03:46    9317456    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{20409E29-48FE-49D7-9310-6B213C7FC1AB}\mpengine.dll
2013-05-13 11:11 . 2013-05-13 11:11    --------    d-----w-    c:\users\Owner\AppData\Roaming\Activision
2013-05-12 16:21 . 2013-05-12 16:21    --------    d-----w-    c:\users\Owner\AppData\Local\FLT
2013-05-12 16:21 . 2013-05-12 16:34    --------    d-----w-    c:\users\Owner\AppData\Roaming\FEZ
2013-05-12 16:20 . 2013-05-12 16:20    --------    d-----w-    c:\program files (x86)\1-click run
2013-05-07 05:51 . 2013-05-07 05:51    --------    d-----w-    c:\users\Owner\AppData\Roaming\MusE
2013-05-07 05:51 . 2013-05-07 05:51    --------    d-----w-    c:\users\Owner\AppData\Local\MusE
2013-05-07 05:51 . 2013-05-07 05:51    --------    d-----w-    c:\program files (x86)\MuseScore
2013-05-04 01:36 . 2013-05-04 01:52    --------    d-----w-    c:\program files (x86)\Max Payne
2013-05-01 23:55 . 2013-05-01 23:55    --------    d-----w-    c:\program files (x86)\NVIDIA Corporation
2013-05-01 23:55 . 2013-05-01 23:55    --------    d-----w-    c:\program files (x86)\AGEIA Technologies
2013-04-24 06:40 . 2013-04-24 06:40    --------    d-----w-    c:\programdata\BioWare
2013-04-21 00:51 . 2013-04-21 01:36    --------    d-----w-    c:\users\Owner\AppData\Roaming\The Mirror Lied
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-05-02 09:06 . 2010-11-21 03:27    278800    ------w-    c:\windows\system32\MpSigStub.exe
2013-03-18 00:20 . 2013-03-18 00:20    95648    ----a-w-    c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-03-18 00:20 . 2012-07-06 03:36    861088    ----a-w-    c:\windows\SysWow64\npDeployJava1.dll
2013-03-18 00:20 . 2011-09-02 14:21    782240    ----a-w-    c:\windows\SysWow64\deployJava1.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"ShwiconXP6366"="c:\program files (x86)\Multimedia Card Reader(6366)\ShwiconXP6366.exe" [2009-07-17 237568]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-09-22 98304]
"FATrayAlert"="c:\program files (x86)\Sensible Vision\Fast Access\FATrayMon.exe" [2010-02-22 95560]
"StickyNotesWidget"="c:\program files (x86)\Dell Touch Software Suite\StickyNotes\notes_startup_widgets.exe" [2011-03-18 666344]
"Dell Registration"="c:\program files (x86)\System Registration\prodreg.exe" [2010-11-10 4144448]
"Dell DataSafe Online"="c:\program files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe" [2010-08-26 1117528]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2012-07-27 35768]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008]
"RoxWatchTray"="c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" [2010-11-25 240112]
"Desktop Disc Tool"="c:\program files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe" [2010-11-17 514544]
"Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2013-01-08 577536]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
.
c:\users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
MagicDisc.lnk - c:\program files (x86)\MagicDisc\MagicDisc.exe [2012-2-10 576000]
OpenOffice.org 3.3.lnk - c:\program files (x86)\OpenOffice.org 3\program\quickstart.exe [2010-12-13 1198592]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\FastAccess]
2010-02-22 20:24    144712    ----a-w-    c:\program files (x86)\Sensible Vision\Fast Access\FALogNot.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux2"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages    REG_MULTI_SZ       scecli FAPassSync
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe [2012-06-12 193616]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]
R3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\program files (x86)\Steam\steamapps\common\Dragon Age Ultimate Edition\bin_ship\DAUpdaterSvc.Service.exe [2013-04-24 25832]
R3 EagleX64;EagleX64;c:\windows\system32\drivers\EagleX64.sys [x]
R3 FACAP;facap, FastAccess Video Capture;c:\windows\system32\DRIVERS\facap.sys [2008-09-25 238848]
R3 RoxMediaDB12OEM;RoxMediaDB12OEM;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-12-27 1255736]
R3 X6va011;X6va011;c:\windows\SysWOW64\Drivers\X6va011 [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2010-03-19 55856]
S1 HWiNFO32;HWiNFO32/64 Kernel Driver;c:\windows\system32\drivers\HWiNFO64A.SYS [2013-01-16 29672]
S1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;c:\windows\system32\DRIVERS\klim6.sys [2012-08-02 28504]
S1 kltdi;kltdi;c:\windows\system32\DRIVERS\kltdi.sys [2013-01-14 54104]
S1 kneps;kneps;c:\windows\system32\DRIVERS\kneps.sys [2012-08-13 178008]
S2 aksdf;aksdf;c:\windows\system32\drivers\aksdf.sys [2012-10-12 83072]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-09-22 203264]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624]
S2 DellOSDservice;DellOSDservice;c:\program files\Dell\OSD\DellOSDservice.exe [2010-11-25 7168]
S2 FAService;FAService;c:\program files (x86)\Sensible Vision\Fast Access\FAService.exe [2010-02-22 2409800]
S2 hasplms;Sentinel Local License Manager;c:\windows\system32\hasplms.exe  -run [x]
S2 NOBU;Dell DataSafe Online;c:\program files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe SERVICE [x]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776]
S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2011-07-08 1692480]
S3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe [2012-06-12 240208]
S3 BcmVWL;Broadcom Virtual Wireless;c:\windows\system32\DRIVERS\bcmvwl64.sys [2010-02-02 20984]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [2011-06-16 176000]
S3 klkbdflt;Kaspersky Lab KLKBDFLT;c:\windows\system32\DRIVERS\klkbdflt.sys [2013-01-14 29016]
S3 klmouflt;Kaspersky Lab KLMOUFLT;c:\windows\system32\DRIVERS\klmouflt.sys [2013-01-14 29528]
S3 nuviocir;Nuvoton W836x7HG CIR Device Driver;c:\windows\system32\DRIVERS\nuviocir_win7_x64.sys [2010-07-14 33792]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2010-06-23 344680]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-05-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1623894403-4235621241-1215649046-1000Core.job
- c:\users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe [2012-02-04 21:33]
.
2013-05-18 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1623894403-4235621241-1215649046-1000UA.job
- c:\users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe [2012-02-04 21:33]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-06-22 10920552]
"Broadcom Wireless Manager UI"="c:\program files\Dell\DW WLAN Card\WLTRAY.exe" [2010-02-02 5712896]
"DellStage"="c:\program files (x86)\Dell Stage\Dell Stage\stage_primary.exe" [2012-02-01 2195824]
"Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2011-08-05 163552]
"XboxStat"="c:\program files\Microsoft Xbox 360 Accessories\XboxStat.exe" [2009-10-01 825184]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\6o94ld48.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - ExtSQL: 2013-05-16 23:37; content_blocker@kaspersky.com; c:\program files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\FFExt\content_blocker@kaspersky.com
FF - ExtSQL: 2013-05-16 23:38; url_advisor@kaspersky.com; c:\program files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\FFExt\url_advisor@kaspersky.com
FF - ExtSQL: 2013-05-16 23:38; virtual_keyboard@kaspersky.com; c:\program files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\FFExt\virtual_keyboard@kaspersky.com
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKCU-Run-System Starter - c:\users\Owner\AppData\Roaming\Config\dropRe.exe
Wow6432Node-HKLM-Run-FAStartup - (no file)
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
Toolbar-Locked - (no file)
AddRemove-Silvestri_2009 - c:\windows\iun6002.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\X6va011]
"ImagePath"="\??\c:\windows\SysWOW64\Drivers\X6va011"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10s_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10s_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10s.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10s.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10s.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10s.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
   00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-05-18  14:15:04
ComboFix-quarantined-files.txt  2013-05-18 21:15
.
Pre-Run: 149,299,789,824 bytes free
Post-Run: 149,160,558,592 bytes free
.
- - End Of File - - 0FE9968366259B887B310F204E6D7E90
 

 


It takes more muscle to frown than it is to smile...

So smile foo!

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:09 PM

Posted 18 May 2013 - 08:29 PM


Hello riz_cola

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Folder::
c:\windows\ELAMBKUP

File::
c:\windows\system32\klfphc.dll
 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 riz_cola

riz_cola
  • Topic Starter

  • Members
  • 20 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:09 AM

Posted 18 May 2013 - 09:51 PM

Combofix ran without any problems. No notable problems showing up on the computer so far.

 

 

 

 

ComboFix 13-05-18.03 - Owner 05/18/2013  19:06:22.2.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3836.2513 [GMT -7:00]
Running from: c:\users\Owner\Desktop\ComboFix.exe
Command switches used :: c:\users\Owner\Desktop\CFScript.txt
AV: Kaspersky Anti-Virus *Disabled/Updated* {C3113FBF-4BCB-4461-D78D-6EDFEC9593E5}
SP: Kaspersky Anti-Virus *Disabled/Updated* {7870DE5B-6DF1-4BEF-ED3D-55AD9712D958}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
FILE ::
"c:\windows\system32\klfphc.dll"
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\ELAMBKUP
c:\windows\ELAMBKUP\klelam.sys
c:\windows\system32\klfphc.dll
.
.
(((((((((((((((((((((((((   Files Created from 2013-04-19 to 2013-05-19  )))))))))))))))))))))))))))))))
.
.
2013-05-19 02:20 . 2013-05-19 02:20    --------    d-----w-    c:\users\Mcx1-OWNER-PC\AppData\Local\temp
2013-05-19 02:20 . 2013-05-19 02:20    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-05-19 02:13 . 2013-05-19 02:13    76232    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{20409E29-48FE-49D7-9310-6B213C7FC1AB}\offreg.dll
2013-05-18 19:34 . 2013-05-18 19:34    --------    d-----w-    c:\windows\ERUNT
2013-05-18 19:33 . 2013-05-18 19:33    --------    d-----w-    C:\JRT
2013-05-16 20:31 . 2013-05-16 20:31    --------    d-----w-    c:\users\Owner\AppData\Roaming\Malwarebytes
2013-05-16 20:31 . 2013-05-16 20:31    --------    d-----w-    c:\programdata\Malwarebytes
2013-05-16 20:31 . 2013-05-16 20:31    --------    d-----w-    c:\program files (x86)\Malwarebytes' Anti-Malware
2013-05-16 20:31 . 2013-04-04 21:50    25928    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-05-16 17:47 . 2013-05-16 23:53    --------    d-----w-    c:\program files (x86)\Spybot - Search & Destroy
2013-05-16 17:47 . 2013-05-16 23:53    --------    d-----w-    c:\programdata\Spybot - Search & Destroy
2013-05-14 11:45 . 2013-04-10 03:46    9317456    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{20409E29-48FE-49D7-9310-6B213C7FC1AB}\mpengine.dll
2013-05-13 11:11 . 2013-05-13 11:11    --------    d-----w-    c:\users\Owner\AppData\Roaming\Activision
2013-05-12 16:21 . 2013-05-12 16:21    --------    d-----w-    c:\users\Owner\AppData\Local\FLT
2013-05-12 16:21 . 2013-05-12 16:34    --------    d-----w-    c:\users\Owner\AppData\Roaming\FEZ
2013-05-12 16:20 . 2013-05-12 16:20    --------    d-----w-    c:\program files (x86)\1-click run
2013-05-07 05:51 . 2013-05-07 05:51    --------    d-----w-    c:\users\Owner\AppData\Roaming\MusE
2013-05-07 05:51 . 2013-05-07 05:51    --------    d-----w-    c:\users\Owner\AppData\Local\MusE
2013-05-07 05:51 . 2013-05-07 05:51    --------    d-----w-    c:\program files (x86)\MuseScore
2013-05-04 01:36 . 2013-05-04 01:52    --------    d-----w-    c:\program files (x86)\Max Payne
2013-05-01 23:55 . 2013-05-01 23:55    --------    d-----w-    c:\program files (x86)\NVIDIA Corporation
2013-05-01 23:55 . 2013-05-01 23:55    --------    d-----w-    c:\program files (x86)\AGEIA Technologies
2013-04-24 06:40 . 2013-04-24 06:40    --------    d-----w-    c:\programdata\BioWare
2013-04-21 00:51 . 2013-04-21 01:36    --------    d-----w-    c:\users\Owner\AppData\Roaming\The Mirror Lied
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-05-02 09:06 . 2010-11-21 03:27    278800    ------w-    c:\windows\system32\MpSigStub.exe
2013-03-18 00:20 . 2013-03-18 00:20    95648    ----a-w-    c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-03-18 00:20 . 2012-07-06 03:36    861088    ----a-w-    c:\windows\SysWow64\npDeployJava1.dll
2013-03-18 00:20 . 2011-09-02 14:21    782240    ----a-w-    c:\windows\SysWow64\deployJava1.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"ShwiconXP6366"="c:\program files (x86)\Multimedia Card Reader(6366)\ShwiconXP6366.exe" [2009-07-17 237568]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-09-22 98304]
"FATrayAlert"="c:\program files (x86)\Sensible Vision\Fast Access\FATrayMon.exe" [2010-02-22 95560]
"StickyNotesWidget"="c:\program files (x86)\Dell Touch Software Suite\StickyNotes\notes_startup_widgets.exe" [2011-03-18 666344]
"Dell Registration"="c:\program files (x86)\System Registration\prodreg.exe" [2010-11-10 4144448]
"Dell DataSafe Online"="c:\program files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe" [2010-08-26 1117528]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2012-07-27 35768]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008]
"RoxWatchTray"="c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" [2010-11-25 240112]
"Desktop Disc Tool"="c:\program files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe" [2010-11-17 514544]
"Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2013-01-08 577536]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
"FAStartup"="" [BU]
.
c:\users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
MagicDisc.lnk - c:\program files (x86)\MagicDisc\MagicDisc.exe [2012-2-10 576000]
OpenOffice.org 3.3.lnk - c:\program files (x86)\OpenOffice.org 3\program\quickstart.exe [2010-12-13 1198592]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\FastAccess]
2010-02-22 20:24    144712    ----a-w-    c:\program files (x86)\Sensible Vision\Fast Access\FALogNot.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux2"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages    REG_MULTI_SZ       scecli FAPassSync
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe [2012-06-12 193616]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]
R3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\program files (x86)\Steam\steamapps\common\Dragon Age Ultimate Edition\bin_ship\DAUpdaterSvc.Service.exe [2013-04-24 25832]
R3 EagleX64;EagleX64;c:\windows\system32\drivers\EagleX64.sys [x]
R3 FACAP;facap, FastAccess Video Capture;c:\windows\system32\DRIVERS\facap.sys [2008-09-25 238848]
R3 RoxMediaDB12OEM;RoxMediaDB12OEM;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-12-27 1255736]
R3 X6va011;X6va011;c:\windows\SysWOW64\Drivers\X6va011 [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2010-03-19 55856]
S1 HWiNFO32;HWiNFO32/64 Kernel Driver;c:\windows\system32\drivers\HWiNFO64A.SYS [2013-01-16 29672]
S1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;c:\windows\system32\DRIVERS\klim6.sys [2012-08-02 28504]
S1 kltdi;kltdi;c:\windows\system32\DRIVERS\kltdi.sys [2013-01-14 54104]
S1 kneps;kneps;c:\windows\system32\DRIVERS\kneps.sys [2012-08-13 178008]
S2 aksdf;aksdf;c:\windows\system32\drivers\aksdf.sys [2012-10-12 83072]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-09-22 203264]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624]
S2 DellOSDservice;DellOSDservice;c:\program files\Dell\OSD\DellOSDservice.exe [2010-11-25 7168]
S2 FAService;FAService;c:\program files (x86)\Sensible Vision\Fast Access\FAService.exe [2010-02-22 2409800]
S2 hasplms;Sentinel Local License Manager;c:\windows\system32\hasplms.exe  -run [x]
S2 NOBU;Dell DataSafe Online;c:\program files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe SERVICE [x]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776]
S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2011-07-08 1692480]
S3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe [2012-06-12 240208]
S3 BcmVWL;Broadcom Virtual Wireless;c:\windows\system32\DRIVERS\bcmvwl64.sys [2010-02-02 20984]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [2011-06-16 176000]
S3 klkbdflt;Kaspersky Lab KLKBDFLT;c:\windows\system32\DRIVERS\klkbdflt.sys [2013-01-14 29016]
S3 klmouflt;Kaspersky Lab KLMOUFLT;c:\windows\system32\DRIVERS\klmouflt.sys [2013-01-14 29528]
S3 nuviocir;Nuvoton W836x7HG CIR Device Driver;c:\windows\system32\DRIVERS\nuviocir_win7_x64.sys [2010-07-14 33792]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2010-06-23 344680]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-05-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1623894403-4235621241-1215649046-1000Core.job
- c:\users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe [2012-02-04 21:33]
.
2013-05-19 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1623894403-4235621241-1215649046-1000UA.job
- c:\users\Owner\AppData\Local\Google\Update\GoogleUpdate.exe [2012-02-04 21:33]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-06-22 10920552]
"Broadcom Wireless Manager UI"="c:\program files\Dell\DW WLAN Card\WLTRAY.exe" [2010-02-02 5712896]
"DellStage"="c:\program files (x86)\Dell Stage\Dell Stage\stage_primary.exe" [2012-02-01 2195824]
"Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2011-08-05 163552]
"XboxStat"="c:\program files\Microsoft Xbox 360 Accessories\XboxStat.exe" [2009-10-01 825184]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\6o94ld48.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - ExtSQL: 2013-05-16 23:37; content_blocker@kaspersky.com; c:\program files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\FFExt\content_blocker@kaspersky.com
FF - ExtSQL: 2013-05-16 23:38; url_advisor@kaspersky.com; c:\program files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\FFExt\url_advisor@kaspersky.com
FF - ExtSQL: 2013-05-16 23:38; virtual_keyboard@kaspersky.com; c:\program files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\FFExt\virtual_keyboard@kaspersky.com
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
AddRemove-Silvestri_2009 - c:\windows\iun6002.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\X6va011]
"ImagePath"="\??\c:\windows\SysWOW64\Drivers\X6va011"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10s_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10s_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10s.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10s.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10s.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10s.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
   00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-05-18  19:37:43
ComboFix-quarantined-files.txt  2013-05-19 02:37
ComboFix2.txt  2013-05-18 21:15
.
Pre-Run: 148,886,433,792 bytes free
Post-Run: 148,820,422,656 bytes free
.
- - End Of File - - 21F5E047F2799F20F75E302A9E977E3D
 

 


It takes more muscle to frown than it is to smile...

So smile foo!

#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 18 May 2013 - 10:20 PM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader X (10.1.2) MUI
      Adobe Reader X (10.1.4)
      Java 7 Update 17
      Java™ 6 Update 22
      Java™ 6 Update 24 (64-bit)
      Java™ 6 Update 31
      JavaFX 2.1.1


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 riz_cola

riz_cola
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Posted 19 May 2013 - 12:34 AM

Just finished all the instructions. Everything went without a hitch. The uninstaller you linked me was good stuff I used it. No problems with the computer either.

 

 

 

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.05.19.02

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Owner :: OWNER-PC [administrator]

5/18/2013 10:08:31 PM
mbam-log-2013-05-18 (22-08-31).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 240744
Time elapsed: 3 minute(s), 10 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

 

 

 

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:18:27 PM, on 5/18/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16447)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe
C:\Program Files (x86)\MagicDisc\MagicDisc.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe
C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayAlert.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\Dell Stage\Dell Stage\stage_secondary.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Users\Owner\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: ContentBlockerBrowserHelperObject - {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\IEExt\ContentBlocker\ie_content_blocker_plugin.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: VirtualKeyboardBrowserHelperObject - {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: FAIESSO Helper Object - {A2F122DA-055F-4df7-8F24-7354DBDBA85B} - c:\Program Files (x86)\Sensible Vision\Fast Access\FAIESSO.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\IEExt\UrlAdvisor\klwtbbho.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll" (file missing)
O4 - HKLM\..\Run: [ShwiconXP6366] c:\Program Files (x86)\Multimedia Card Reader(6366)\ShwiconXP6366.exe
O4 - HKLM\..\Run: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [FATrayAlert] c:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe
O4 - HKLM\..\Run: [StickyNotesWidget] "c:\Program Files (x86)\Dell Touch Software Suite\StickyNotes\notes_startup_widgets.exe" "c:\Program Files (x86)\Dell Touch Software Suite\StickyNotes\start.umj"
O4 - HKLM\..\Run: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /boot
O4 - HKLM\..\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - Startup: MagicDisc.lnk = C:\Program Files (x86)\MagicDisc\MagicDisc.exe
O4 - Startup: OpenOffice.org 3.3.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
O9 - Extra button: Virtual Keyboard - {0C4CC089-D306-440D-9772-464E226F6539} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: URLs check - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\IEExt\UrlAdvisor\klwtbbho.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15102/CTSUEng.cab
O16 - DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} (Creative Software AutoUpdate Support Package 2) - http://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPIDPDE.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwareupdate/ocx/121022/CTPID.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: FastAccess - c:\Program Files (x86)\Sensible Vision\Fast Access\FALogNot.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Kaspersky Anti-Virus Service (AVP) - Kaspersky Lab ZAO - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2013\avp.exe
O23 - Service: Dragon Age: Origins - Content Updater (DAUpdaterSvc) - BioWare - C:\Program Files (x86)\Steam\steamapps\common\Dragon Age Ultimate Edition\bin_ship\DAUpdaterSvc.Service.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: FAService - Sensible Vision  - c:\Program Files (x86)\Sensible Vision\Fast Access\FAService.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Sentinel Local License Manager (hasplms) - Unknown owner - C:\Windows\system32\hasplms.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Dell DataSafe Online (NOBU) - Dell, Inc. - C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: RoxMediaDB12OEM - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe
O23 - Service: Roxio Hard Drive Watcher 12 (RoxWatch12) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: DW WLAN Tray Service (wltrysvc) - Dell Inc. - C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 11069 bytes
 

 

 


It takes more muscle to frown than it is to smile...

So smile foo!

#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 19 May 2013 - 03:15 AM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
      O4 - HKLM\..\Run: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /boot
      O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
      O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
      O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - Startup: MagicDisc.lnk = C:\Program Files (x86)\MagicDisc\MagicDisc.exe
      O4 - Startup: OpenOffice.org 3.3.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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#13 riz_cola

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Posted 19 May 2013 - 06:49 PM

Finished the scan. No threats found. All cleaned out I think.


It takes more muscle to frown than it is to smile...

So smile foo!

#14 gringo_pr

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Posted 19 May 2013 - 08:49 PM


Hello riz_cola

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java
  • During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.

    If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.

    Link to download latest version. - install Java

    How to disable java in your web browsers - Disable Java

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 riz_cola

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Posted 20 May 2013 - 02:15 AM

Thanks for the help Gringo. Couldn't have removed everything without your help. These programs are gonna come in handy.


It takes more muscle to frown than it is to smile...

So smile foo!




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