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Firefox Foodbuzz Ads popping up


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11 replies to this topic

#1 calebx123

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Posted 17 May 2013 - 09:23 AM

Mod edit: moved to HJT log forum ~~ boopme

 

 

i recently came back from boarding school where i come home to find my sister downloaded all these random toolbars. Stuff like yontooo etc...started uninstalling everything and it came out ok i thought i did a decent job...but today after 5 days of being back i open the computer and find this weird thing about ads by foodbuzz opening up with random coupons...I think we got a virus or something i tried to scan the computer with avast but thats taking too long oh well any help ideas please help.

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Edited by boopme, 17 May 2013 - 09:45 AM.


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#2 calebx123

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Posted 17 May 2013 - 10:03 AM

Oh man now its interefering with my adblock cant watch a youtube video without an ad...(The ad is even provided from youtube) Why is coupon drop down attacking me :o



#3 gringo_pr

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Posted 17 May 2013 - 01:26 PM


Hello calebx123

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

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Posted 21 May 2013 - 05:55 PM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 calebx123

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Posted 21 May 2013 - 06:06 PM

i am soo sorry i have been waiting for an e-mail to see if anyone responded for like the past day. Usually no one responds to me in forums i am so sorry for taking your time and thank you for the instructions i am attempting to follow them now



#6 calebx123

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Posted 21 May 2013 - 06:13 PM

# AdwCleaner v2.301 - Logfile created 05/21/2013 at 19:09:06
# Updated 16/05/2013 by Xplode
# Operating system : Windows 7 Ultimate Service Pack 1 (32 bits)
# User : Carlheb - CARLHEB
# Boot Mode : Normal
# Running from : C:\Users\Carlheb\Desktop\AdwCleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Deleted on reboot : C:\ProgramData\Browser Manager
Deleted on reboot : C:\Users\Carlheb\AppData\Local\Google\Chrome\User Data\Default\Extensions\cflheckfmhopnialghigdlggahiomebp
Folder Deleted : C:\ProgramData\BrowserProtect
Folder Deleted : C:\Users\Carlheb\AppData\Local\Google\Chrome\User Data\Default\Extensions\bmbpbcpokffodhpcdjaoopolhdlbconi
Folder Deleted : C:\Users\Carlheb\AppData\Local\Google\Chrome\User Data\Default\Extensions\cflheckfmhopnialghigdlggahiomebp
Folder Deleted : C:\Users\Mona\AppData\Roaming\SearchProtect

***** [Registry] *****

Key Deleted : HKCU\Software\Google\Chrome\Extensions\bmbpbcpokffodhpcdjaoopolhdlbconi
Key Deleted : HKCU\Software\Google\Chrome\Extensions\cflheckfmhopnialghigdlggahiomebp
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{4D6A9BBF-402C-4301-B1EF-28D04F71D761}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A40DC6C5-79D0-4CA8-A185-8FF989AF1115}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{CA9B9C89-4662-4ADC-9C23-A452BECD5D19}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EEE6C35B-6118-11DC-9C72-001320C79847}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EEE6C35C-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\bmbpbcpokffodhpcdjaoopolhdlbconi
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\cflheckfmhopnialghigdlggahiomebp

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16576

[OK] Registry is clean.

-\\ Mozilla Firefox v21.0 (en-US)

File : C:\Users\Carlheb\AppData\Roaming\Mozilla\Firefox\Profiles\ofgxx89z.default-1368803803294\prefs.js

Deleted : user_pref("extensions.xkit7.extension_XIM", "{\"script\":\"//* TITLE XIM **//\\r\\n//* VERSION 2.6 R[...]
Deleted : user_pref("extensions.xkit7.extension_xinbox", "{\"script\":\"//* TITLE XInbox **//\\r\\n//* VERSION[...]
Deleted : user_pref("extensions.xkit7.extension_xkit_installer", "{\"script\":\"//* TITLE XKit Installer **//\[...]
Deleted : user_pref("extensions.xkit7.extension_xkit_preferences", "{\"script\":\"//* TITLE XKit Preferences *[...]
Deleted : user_pref("extensions.xkit7.xkit_extension_storage__xkit_preferences", "{\"news\":{\"value\":\"[{\\\[...]
Deleted : user_pref("extensions.xkit7.xkit_installed_extensions", "{\"extensions\":[\"xkit_main\",\"xkit_patch[...]

File : C:\Users\Gesmina\AppData\Roaming\Mozilla\Firefox\Profiles\qayaf5n6.default\prefs.js

[OK] File is clean.

File : C:\Users\Mona\AppData\Roaming\Mozilla\Firefox\Profiles\cr2qxvgy.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v26.0.1410.64

File : C:\Users\Carlheb\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

File : C:\Users\Gesmina\AppData\Local\Google\Chrome\User Data\Default\Preferences

Deleted [l.73] : icon_url = "hxxps://isearch.avg.com/favicon.ico",



#7 calebx123

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Posted 21 May 2013 - 06:19 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Ultimate x86
Ran by Carlheb on Tue 05/21/2013 at 19:16:50.44
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\sparktrust
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\sparktrust
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\torch
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\torch
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{386FEBFD-088B-496B-8AA7-13151F4A3938}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{8855DF6F-990A-4FB7-8BEB-7FEFF63DB18B}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Windows\system32\ai_recyclebin"
Successfully deleted: [Folder] "C:\ai_recyclebin"
Successfully deleted: [Empty Folder] C:\Users\Carlheb\appdata\local\{a790cf4b-9c71-c87f-9f07-3f676834f8a2}



~~~ FireFox

Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions\\{C4CFC0DE-134F-4466-B2A2-FF7C59A8BFAD}
Successfully deleted the following from C:\Users\Carlheb\AppData\Roaming\mozilla\firefox\profiles\ofgxx89z.default-1368803803294\prefs.js

user_pref("extensions.xkit7.extension_go_to_dash", "{\"script\":\"//* TITLE Go-To-Dash **//\\r\\n//* VERSION 1.0 REV A **//\\r\\n//* DESCRIPTION View a post on a blog on your
user_pref("extensions.xkit7.extension_one_click_postage", "{\"script\":\"//* TITLE One-Click Postage **//\\r\\n//* VERSION 1.1 REV A **//\\r\\n//* DESCRIPTION Lets you easily
user_pref("extensions.xkit7.extension_tweaks", "{\"script\":\"//* TITLE Tweaks **//\\r\\n//* VERSION 1.0 REV D **//\\r\\n//* DESCRIPTION Various little tweaks for your dashboa
Emptied folder: C:\Users\Carlheb\AppData\Roaming\mozilla\firefox\profiles\ofgxx89z.default-1368803803294\minidumps [17 files]



~~~ Chrome

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\kiplfnciaokpcennlkldkdaeaaomamof



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 05/21/2013 at 19:18:52.08
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#8 calebx123

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Posted 21 May 2013 - 06:39 PM

woah and things sort of seem normal wow :D yay



#9 gringo_pr

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Posted 21 May 2013 - 08:53 PM


Hello calebx123


lets do a few more checks to make sure it does not come back.

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 gringo_pr

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Posted 24 May 2013 - 12:42 AM


Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 gringo_pr

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Posted 28 May 2013 - 08:45 PM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 gringo_pr

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Posted 31 May 2013 - 12:49 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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