a few weeks ago i did a virus check with avast and had some infected files in memory of windows.
i tried to quarentine them and it wouldn't let me so i deleted them.
ever since then windows won't boot properly.
i posted a hijack this log and after extensive searching my computer isn't infected & i was advised to post here
i'm running windows xp. it gets to the logon screen fine and after i type in my password it either:
- screen stays on logging you in & i need to force shutdown
- music plays but screen stays blue & need to force shutdown
- windows loads but there are no icons on my desktop & i can't do anything
but force shutdown
- windows loads but not all the start up programs do and when i try to click
on a program or the start menu the screen freezes.
- and then sometimes it just loads normally (maybe 1 in 7 times its okay)
when i start it in safe mode its fine.
in the past, if i tried to do a system restore to an earlier point it wouldn't let me,
i was advised to turn that function on, then off, then back on - no difference.
i have used zone alarm in the past and it was suggested that wasn't uninstalled properly
so i installed it and uninstalled it again - no difference.
i have used sfc /scannow using the run command & it didn't prompt me to do anything and didn't say it detected errors.
i have also used the error checking function from the properties tab on C drive - no difference.
any advice or assistance would be great!
i am going overseas in 10 days and need to get it sorted by then.
i'm happy to try and figure this out, do you think if it can't figure here ,it could be as easy as reloading windows or should i be thinking of taking it into a specialist?
thanks again for ya help!!
Edited by this_is_mak, 11 April 2006 - 09:36 AM.