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Browserprotect.exe


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2 replies to this topic

#1 C l a r c k

C l a r c k

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Posted 16 May 2013 - 01:52 PM

Hi there

I am new to Bleepingcomputer.com

My whole computer got messed up and i cant delete browserprotect.exe.

When i try to boot in safe mode it wont boot.

When i try to open software i get this message:

 

e88g3A4.png

 

So i cant open any malware deleters.

 

When i try to uninstall Browserprotect.exe it wont go away:

 

nmvIzia.png

 

when i try to end the process it will come back within a second

 

i also cant open important folders like regedit:

 

DOup8ui.png

 

 

Could someone please guide me throu? i really need this deleted

 

Kind regards,

C l a r c k


Edited by C l a r c k, 16 May 2013 - 01:56 PM.


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#2 nasdaq

nasdaq

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Posted 20 May 2013 - 09:40 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please run these tools and post the logs if you can.

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
===

Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.

Download DDS by sUBs from one of the following links, if you no longer have it available. Save it to your desktop.

1: DDS.scr (Not recommended if you use Chrome to download this .scr file. Use the other options.)
2: DDS.pif
3: DDS.COM

Double click on the DDS icon, allow it to run.
A small box will open, with an explanation about the tool. No input is needed, the scan is running.
Notepad will open with the results.
Follow the instructions that pop up for posting the results.
Please note: You may have to disable any script protection running if the scan fails to run.

dds_scr.gif

Please just paste the contents of the DDS.txt log in your next post. DO NOT attach the log.
===

Please paste the logs in your next reply, DO NOT ATTACH THEM
Let me know what problem persists.

#3 nasdaq

nasdaq

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Posted 26 May 2013 - 08:26 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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