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Web Page Time Out - Computer 1


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#1 NewbieNewbie

NewbieNewbie

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Posted 16 May 2013 - 05:53 AM

Unfortunately, both of my computers are infected with the actual same problem.  Yesterday morning I noticed both computers were receiving Time Out messages for most web pages I was visiting.  Google worked fine, so did most forums, but Yahoo did not and neither did anything with a lot of graphics.

 

This morning, everything is working again.

 

This is the exact same problem I had about 6 months ago and I can't figure out how this keeps happening.  Is there a way to trace how I picked up these viruses?  I consider myself internet savy, but there must be some website I'm visiting that causes this problem.  Also, I'm unable to open Windows Defender...I just realized this when I ran the scan and it stated disabled.

 

DDS.txt

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16537
Run by Craig at 6:35:17 on 2013-05-16
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.16340.13301 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\windows\system32\svchost.exe -k RPCSS
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k GPSvcGroup
C:\windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\windows\system32\nvvsvc.exe
C:\Windows\system32\FBAgent.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\ASUS\AXSP\1.00.18\atkexComSvc.exe
C:\Program Files (x86)\ASUS\AAHM\1.00.18\aaHMSvc.exe
C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.11\AsSysCtrlService.exe
C:\Windows\SysWOW64\AsHookDevice.exe
C:\windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Nuance\PDF Professional 7\PDFProFiltSrv.exe
C:\windows\System32\svchost.exe -k HPZ12
C:\windows\system32\svchost.exe -k imgsvc
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
C:\windows\system32\taskhost.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files\Microsoft Security Client\msseces.exe
C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\PIXELA\ImageMixer 3 SE Ver.6\Transfer Utility\CameraMonitor.exe
C:\Program Files (x86)\ASUS\AI Manager\AsShellApplication.exe
C:\Program Files (x86)\ASUS\ASUS Easy Update\ALU.exe
C:\Program Files (x86)\ASUS\ASUS Ai Charger\AiChargerAP.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Program Files (x86)\Nuance\PDF Professional 7\PdfPro7Hook.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\windows\system32\taskeng.exe
C:\Program Files (x86)\ASUS\AI Suite II\AsRoutineController.exe
C:\Program Files (x86)\ASUS\ASUS Instant On\AsInstantOn.exe
C:\Program Files (x86)\ASUS\AI Suite II\EPU\EPUHelp.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Microsoft Security Client\NisSrv.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\windows\System32\WUDFHost.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_169.exe
C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_169.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\windows\servicing\TrustedInstaller.exe
C:\windows\system32\wuauclt.exe
C:\Program Files\Microsoft Security Client\MpCmdRun.exe
C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\Program Files\Microsoft Security Client\MpCmdRun.exe
C:\Program Files\Microsoft Security Client\MpCmdRun.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: PlusIEEventHelper Class: {551A852F-39A6-44A7-9C13-AFBEC9185A9D} - C:\Program Files (x86)\Nuance\PDF Professional 7\bin\PlusIEContextMenu.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: ZeonIEEventHelper Class: {DA986D7D-CCAF-47B2-84FE-BFA1549BEBF9} - C:\Program Files (x86)\Nuance\PDF Professional 7\bin\ZeonIEFavClient.dll
TB: DocuCom PDF: {E3286BF1-E654-42FF-B4A6-5E111731DF6B} - C:\Program Files (x86)\Nuance\PDF Professional 7\bin\ZeonIEFavClient.dll
EB: <No Name>: {555D4D79-4BD2-4094-A395-CFC534424A05} - LocalServer32 - <no file>
EB: <No Name>: {555D4D79-4BD2-4094-A395-CFC534424A05} - LocalServer32 - <no file>
uRun: [ISUSPM] "C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe" -scheduler
mRun: [USB3MON] "C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
mRun: [RunAIShell] C:\Program Files (x86)\ASUS\AI Manager\AsShellApplication.exe
mRun: [ASUS Easy Update] C:\Program Files (x86)\ASUS\ASUS Easy Update\ALU.exe
mRun: [ASUS Ai Charger] C:\Program Files (x86)\ASUS\ASUS Ai Charger\AiChargerAP.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [ISUSPM] C:\ProgramData\FLEXnet\Connect\11\\isuspm.exe -scheduler
mRun: [PDF7 Registry Controller] C:\Program Files (x86)\Nuance\PDF Professional 7\RegistryController.exe
mRun: [PDFProHook] C:\Program Files (x86)\Nuance\PDF Professional 7\pdfpro7hook.exe
mRun: [Nuance PDF Converter Professional 7-reminder] "C:\Program Files (x86)\Nuance\PDF Professional 7\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\PDF Converter Professional 7\Ereg\Ereg.ini"
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\IMAGEM~1.LNK - C:\Program Files (x86)\PIXELA\ImageMixer 3 SE Ver.6\Transfer Utility\CameraMonitor.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WDDMST~1.LNK - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Open with Nuance PDF Converter 7 - C:\Program Files (x86)\Nuance\PDF Professional 7\cnvres_eng.dll /100
IE: Open with PDF Professional 7 - C:\Program Files (x86)\Nuance\PDF Professional 7\Bin\PlusIEContextMenu.dll/PlusIEContextMenu.htm
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
TCP: NameServer = 192.168.2.1
TCP: Interfaces\{BFBAF071-FB7C-4A10-97D4-F37F15DB85F6} : DHCPNameServer = 192.168.1.1 127.0.0.1
TCP: Interfaces\{E442F2F2-E208-4339-8C46-49A1E8A908E8} : DHCPNameServer = 192.168.2.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Craig\AppData\Roaming\Mozilla\Firefox\Profiles\1ckymznl.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.gmc4x4.com/index
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll
FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Nuance\PDF Professional 7\Bin\nppdf.dll
FF - plugin: C:\Program Files (x86)\Nuance\PDF Professional 7\bin\nppdf.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\windows\SysWOW64\Adobe\Director\np32dsw_1168638.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_169.dll
.
============= SERVICES / DRIVERS ===============
.
R0 iusb3hcs;Intel® USB 3.0 Host Controller Switch Driver;C:\windows\System32\drivers\iusb3hcs.sys [2012-3-26 16152]
R0 MpFilter;Microsoft Malware Protection Driver;C:\windows\System32\drivers\MpFilter.sys [2013-1-20 230320]
R0 mv91xx;mv91xx;C:\windows\System32\drivers\mv91xx.sys [2012-3-26 293416]
R1 archlp;archlp;C:\windows\System32\drivers\archlp.sys [2013-1-8 136192]
R2 AFBAgent;AFBAgent;C:\windows\System32\FBAgent.exe [2012-3-26 379520]
R2 asComSvc;ASUS Com Service;C:\Program Files (x86)\ASUS\AXSP\1.00.18\atkexComSvc.exe [2012-3-26 918448]
R2 asHmComSvc;ASUS HM Com Service;C:\Program Files (x86)\ASUS\AAHM\1.00.18\aaHMSvc.exe [2012-3-26 950912]
R2 AsSysCtrlService;ASUS System Control Service;C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.11\AsSysCtrlService.exe [2012-3-26 586880]
R2 Device Handle Service;Device Handle Service;C:\Windows\SysWOW64\AsHookDevice.exe [2012-3-26 203392]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-2-3 628448]
R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2012-3-26 161560]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-1-7 398184]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-1-7 682344]
R2 NisDrv;Microsoft Network Inspection System;C:\windows\System32\drivers\NisDrvWFP.sys [2012-8-30 130008]
R2 PDFProFiltSrv;PDFProFiltSrv;C:\Program Files (x86)\Nuance\PDF Professional 7\PDFProFiltSrv.exe [2012-2-17 135016]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-3-13 382272]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-3-26 363800]
R2 WDDMService;WDDMService;C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [2011-3-9 288768]
R2 WDFME;WD File Management Engine;C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe [2011-3-9 1066896]
R2 WDSC;WD File Management Shadow Engine;C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSC.exe [2011-3-9 491920]
R3 iusb3hub;Intel® USB 3.0 Hub Driver;C:\windows\System32\drivers\iusb3hub.sys [2012-3-26 355096]
R3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;C:\windows\System32\drivers\iusb3xhc.sys [2012-3-26 786200]
R3 MBAMProtector;MBAMProtector;C:\windows\System32\drivers\mbam.sys [2013-1-7 24176]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\windows\System32\drivers\netr28x.sys [2013-1-7 1488448]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-1-27 379360]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2012-3-26 646248]
R3 WDC_SAM;WD SCSI Pass Thru driver;C:\windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 fssfltr;fssfltr;C:\windows\System32\drivers\fssfltr.sys [2012-3-26 48488]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2011-5-13 1492840]
S3 IntcDAud;Intel® Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2012-3-26 331264]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\windows\System32\drivers\rdpvideominiport.sys [2013-1-7 19456]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2013-1-7 57856]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2013-1-7 30208]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2013-1-7 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-05-14 12:32:15    9317456    ----a-w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{6B7C19C1-BA9C-4B27-9049-FDEBD8BD70DD}\mpengine.dll
2013-05-12 23:43:00    9317456    ----a-w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-05-02 13:36:46    --------    d-----w-    C:\Users\Craig\AppData\Local\{C93B0E82-A941-4959-A2E4-B0884624181A}
2013-04-27 00:51:46    --------    d-----w-    C:\Users\Craig\AppData\Local\{F001E3F8-38A7-4028-9E6B-AEDE4E5524C1}
2013-04-25 17:08:19    905296    ------w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{E4C475F9-9B64-4D2A-A696-84DF237CF7E6}\gapaengine.dll
2013-04-25 17:02:33    1656680    ----a-w-    C:\windows\System32\drivers\ntfs.sys
2013-04-24 23:49:28    --------    d-----w-    C:\Users\Craig\AppData\Local\{EECDBD4F-2497-40AB-9A7A-ABA75F8CD4E3}
2013-04-18 16:38:09    --------    d-----w-    C:\Users\Craig\AppData\Local\{99CD796A-3D7D-4BB2-944D-6E22D5EE0F90}
.
==================== Find3M  ====================
.
2013-05-02 15:29:56    278800    ------w-    C:\windows\System32\MpSigStub.exe
2013-04-13 12:25:25    71048    ----a-w-    C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-04-13 12:25:25    691592    ----a-w-    C:\windows\SysWow64\FlashPlayerApp.exe
2013-03-19 06:04:06    5550424    ----a-w-    C:\windows\System32\ntoskrnl.exe
2013-03-19 05:46:56    43520    ----a-w-    C:\windows\System32\csrsrv.dll
2013-03-19 05:04:13    3968856    ----a-w-    C:\windows\SysWow64\ntkrnlpa.exe
2013-03-19 05:04:10    3913560    ----a-w-    C:\windows\SysWow64\ntoskrnl.exe
2013-03-19 04:47:50    6656    ----a-w-    C:\windows\SysWow64\apisetschema.dll
2013-03-19 03:06:33    112640    ----a-w-    C:\windows\System32\smss.exe
2013-03-01 03:36:04    3153408    ----a-w-    C:\windows\System32\win32k.sys
2013-02-21 10:30:16    1766912    ----a-w-    C:\windows\SysWow64\wininet.dll
2013-02-21 10:29:39    2877440    ----a-w-    C:\windows\SysWow64\jscript9.dll
2013-02-21 10:29:37    61440    ----a-w-    C:\windows\SysWow64\iesetup.dll
2013-02-21 10:29:37    109056    ----a-w-    C:\windows\SysWow64\iesysprep.dll
2013-02-21 10:15:07    2240512    ----a-w-    C:\windows\System32\wininet.dll
2013-02-21 10:14:09    3958784    ----a-w-    C:\windows\System32\jscript9.dll
2013-02-21 10:14:05    67072    ----a-w-    C:\windows\System32\iesetup.dll
2013-02-21 10:14:05    136704    ----a-w-    C:\windows\System32\iesysprep.dll
2013-02-19 12:01:03    2706432    ----a-w-    C:\windows\SysWow64\mshtml.tlb
2013-02-19 11:42:14    2706432    ----a-w-    C:\windows\System32\mshtml.tlb
2013-02-19 11:10:53    71680    ----a-w-    C:\windows\SysWow64\RegisterIEPKEYs.exe
2013-02-19 10:51:18    89600    ----a-w-    C:\windows\System32\RegisterIEPKEYs.exe
2013-02-18 13:22:18    31080    ----a-w-    C:\windows\System32\nvhdap64.dll
2013-02-18 13:22:18    1472360    ----a-w-    C:\windows\System32\nvhdagenco6420103.dll
2013-02-18 13:22:16    189288    ----a-w-    C:\windows\System32\drivers\nvhda64v.sys
.
============= FINISH:  6:35:40.69 ===============
 

Attached Files


Edited by NewbieNewbie, 16 May 2013 - 05:56 AM.


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#2 nasdaq

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Posted 19 May 2013 - 09:20 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Link 1
Link 2

IMPORTANT !!! Save ComboFix.exe to your Desktop

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===
Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.
  • Please paste the logs in your next reply DO NOT ATTACH THEM.
    Let me know what problem persists.


#3 NewbieNewbie

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Posted 22 May 2013 - 10:36 AM

Nasdaq,

Thank you for responding to this as well.

 

I won't be near this computer until early next week.  If it is ok with you, I'm hoping we can keep this thread open while we work on the other computer.

 

I will respond early next week per your instructions for Computer 1 in this thread.



#4 nasdaq

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Posted 22 May 2013 - 10:45 AM

I'll be here.

Are these computer using the same router by any chance?

#5 NewbieNewbie

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Posted 22 May 2013 - 11:13 AM

Yes they are.  One is my laptop, the other a desktop.  Both are online most of the day.

 

We also have a third laptop on this router, but it's only online sporadically...it's never had a problem.



#6 nasdaq

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Posted 22 May 2013 - 12:52 PM

This may help next time it happens.

How to Reset a Router Back to the Factory Default Settings
http://www.ehow.com/how_2110924_reset-back-factory-default-settings.html

Then, please reconfigure it back to your preferred setting.. Below is the list of default username and password, should you don't know it ;)

http://www.routerpasswords.com/
http://www.phenoelit-us.org/dpl/dpl.html
===

Reset for Linksys, Netgear, D-Link and Belkin Routers
http://www.techsupportforum.com/2763-reset-for-linksys-netgear-d-link-and-belkin-routers/

How to Secure Your Wireless Router
http://www.ehow.com/how_2253625_secure-wireless-router.html




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