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Redirects, registry mechanic, other issues


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6 replies to this topic

#1 art_vandelay

art_vandelay

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  • Local time:02:53 PM

Posted 15 May 2013 - 11:42 PM

Greetings,

Our home pc has a lot of issues with redirects, search hijacks, and certain graphics not displaying correctly.  

 

Here is our DDS.txt log.  The attach.txt is also attached.

 

Thanks for the help!

 

art_vandelay

 

 

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16476
Run by Lindholm at 21:29:08 on 2013-05-15
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.4060.1402 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Blue Coat K9 Web Protection\k9filter.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE
c:\Program Files (x86)\Common Files\Dell\Advanced Networking Service\hnm_svc.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files (x86)\Microsoft LifeCam\MSCamS64.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\The Weather Channel FW\Screensaver\TWCScreensaverUpdater.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\vVX3000.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files (x86)\Logitech\Vid HD\Vid.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Users\Lindholm\AppData\Local\Program Files\Amazon\MP3 Downloader\AmazonMP3DownloaderHelper.exe
C:\Program Files (x86)\Citrix\GoToMeeting\1082\g2mstart.exe
C:\Windows\System32\rundll32.exe
C:\Program Files (x86)\Dell Remote Access\ezi_ra.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Users\Lindholm\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\sj666\hpupdate.exe
C:\Program Files (x86)\X3watch\x3watch.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Citrix\GoToMeeting\1082\g2mcomm.exe
C:\Program Files (x86)\Citrix\GoToMeeting\1082\g2mlauncher.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\splwow64.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.drudgereport.com/
uURLSearchHooks: <No Name>:  - LocalServer32 - <no file>
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: ChromeFrame BHO: {ECB3C477-1A0A-44BD-BB57-78F9EFE34FA7} - C:\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\npchrome_frame.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [Messenger (Yahoo!)] "C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe" -quiet
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [Logitech Vid] "C:\Program Files (x86)\Logitech\Vid HD\Vid.exe" -bootmode
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [DW7] "C:\Program Files (x86)\The Weather Channel\The Weather Channel App\TWCApp.exe"
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
uRun: [AmazonMP3DownloaderHelper] C:\Users\Lindholm\AppData\Local\Program Files\Amazon\MP3 Downloader\AmazonMP3DownloaderHelper.exe
uRun: [GoToMeeting] "C:\Program Files (x86)\Citrix\GoToMeeting\1082\g2mstart.exe" "/Trigger RunAtLogon"
uRun: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
uRun: [Apple Computer] rundll32 "C:\Users\Lindholm\AppData\Local\{60124C6D-41CD-43B0-9FCB-3FAFF123A01E}\Apple Computer\cmrjwaqh.dll",OpenRootStorageEx
uRunOnce: [Application Restart #7] C:\Program Files (x86)\Google\Chrome\Application\chrome.exe  --automation-channel=ChromeTestingInterface:6032.1 --chrome-frame --no-first-run --disable-background-mode --disable-popup-blocking --disable-print-preview --user-data-dir="C:\Users\Lindholm\AppData\Local\Google\Chrome Frame\User Data\iexplore" --chrome-version=23.0.1271.97 --lang=en-US --flag-switches-begin --flag-switches-end --restore-last-session
mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
mRun: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe"
mRun: [HP Update 5370C] C:\sj666\hpupdate.exe 5370C+
mRun: [hpppta] "C:\Program Files (x86)\Hewlett-Packard\HP PrecisionScan\PrecisionScan Pro\hpppta.exe" /ICON
mRun: [x3watch] "C:\Program Files (x86)\X3watch\x3watch.exe"
mRun: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [B2C_AGENT] C:\ProgramData\LGMOBILEAX\B2C_Client\B2CNotiAgent.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
dRun: [Apple Computer] rundll32 "C:\Users\Lindholm\AppData\Local\{60124C6D-41CD-43B0-9FCB-3FAFF123A01E}\Apple Computer\cmrjwaqh.dll",OpenRootStorageEx
StartupFolder: C:\Users\Lindholm\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe
StartupFolder: C:\Users\Lindholm\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Lindholm\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLRE~1.LNK - c:\Windows\Installer\{F66A31D9-7831-4FBA-BA02-C411C0047CC5}\NewShortcut4_F66A31D978314FBABA02C411C0047CC5.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MICROS~1.LNK - C:\Program Files (x86)\Microsoft Office\Office10\OSA.EXE
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office10\EXCEL.EXE/3000
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {76c5fb99-dd0a-4186-9e75-65d1bf3da283} - C:\Program Files (x86)\Amazon\Add to Wish List IE Extension\run.htm
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Trusted Zone: google.com
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {707ABFC2-1D27-4A10-A6E4-6BE6BDF9FB11} - hxxp://71.227.145.16/UltraMJCamX.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - hxxp://3dlifeplayer.dl.3dvia.com/player/install/3DVIA_player_installer.exe
DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - hxxp://www.silvermt.com/activex/AMC.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {FAB2BB9D-91E9-457E-9D42-75A7FCCBBC00} - hxxp://www.avataritag.com/app/plugin/DFusionHomeWebPlugIn.Installer.exe
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{EFA115CF-8A60-44F7-92CD-B3CF9D03067B} : DHCPNameServer = 75.75.75.75 75.75.76.76
Handler: gcf - {9875BFAF-B04D-445E-8A69-BE36838CDE3E} - C:\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\npchrome_frame.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
CLSID: {603D3801-BD81-11d0-A3A5-00C04FD706EC} - C:\Windows\SysWow64\browseui.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
x64-Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe
x64-Run: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
x64-Run: [VX3000] C:\Windows\vVX3000.exe
x64-Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
x64-Run: [CanonSolutionMenu] "C:\Program Files (x86)\Canon\SolutionMenu\CNSLMAIN.exe" /logon
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-mPolicies-Explorer: NoDrives = dword:0
x64-mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
x64-mPolicies-System: EnableLUA = dword:0
x64-mPolicies-System: EnableUIADesktopToggle = dword:0
x64-Handler: gcf - {9875BFAF-B04D-445E-8A69-BE36838CDE3E} - LocalServer32 - <no file>
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - LocalServer32 - <no file>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-1-20 230320]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2009-5-22 53488]
R1 bckd;bckd;C:\Windows\System32\drivers\bckd.sys [2011-6-10 107280]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE [2011-8-11 140672]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2009-5-22 88576]
R2 bckwfs;Blue Coat K9 Web Protection;C:\Program Files\Blue Coat K9 Web Protection\k9filter.exe [2011-6-10 2044688]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]
R2 FontCache;Windows Font Cache Service;C:\Windows\System32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 27648]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2011-4-27 130008]
R2 UMVPFSrv;UMVPFSrv;C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe [2012-1-18 450848]
R3 LVRS64;Logitech RightSound Filter Driver;C:\Windows\System32\drivers\lvrs64.sys [2012-1-18 351136]
R3 LVUVC64;Logitech Webcam 250(UVC);C:\Windows\System32\drivers\lvuvc64.sys [2012-1-18 4865568]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-1-27 379360]
R3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-9-28 53760]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate1c9fea6c2fe4600;Google Update Service (gupdate1c9fea6c2fe4600);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-7-6 133104]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 Andbus;LGE Android Platform Composite USB Device;C:\Windows\System32\drivers\lgandbus64.sys [2012-1-26 19456]
S3 AndDiag;LGE Android Platform USB Serial Port;C:\Windows\System32\drivers\lganddiag64.sys [2012-1-26 27648]
S3 AndGps;LGE Android Platform USB GPS NMEA Port;C:\Windows\System32\drivers\lgandgps64.sys [2012-1-26 27136]
S3 ANDModem;LGE Android Platform USB Modem;C:\Windows\System32\drivers\lgandmodem64.sys [2012-1-26 34304]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-4-1 183560]
S3 fssfltr;FssFltr;C:\Windows\System32\drivers\fssfltr.sys [2012-9-27 48488]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2012-3-8 1492840]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-12-3 89920]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== File Associations ===============
.
FileExt: .jse: JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
.
==================== Find3M  ====================
.
2013-05-14 17:56:18 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-05-14 17:56:18 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-05-02 15:29:56 278800 ------w- C:\Windows\System32\MpSigStub.exe
2013-04-11 10:04:36 72702784 ----a-w- C:\Windows\System32\mrt.exe
2013-04-04 21:50:32 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-03-11 13:33:42 4691304 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-03-09 04:16:35 85504 ----a-w- C:\Windows\System32\csrsrv.dll
2013-03-09 01:48:36 75264 ----a-w- C:\Windows\System32\smss.exe
2013-03-08 04:18:52 451072 ----a-w- C:\Windows\System32\winsrv.dll
2013-03-08 04:17:12 2425344 ----a-w- C:\Windows\System32\mstscax.dll
2013-03-08 03:52:22 2067968 ----a-w- C:\Windows\SysWow64\mstscax.dll
2013-03-05 01:57:37 2774016 ----a-w- C:\Windows\System32\win32k.sys
2013-03-03 19:13:14 1513320 ----a-w- C:\Windows\System32\drivers\ntfs.sys
2013-02-22 06:57:13 17817088 ----a-w- C:\Windows\System32\mshtml.dll
2013-02-22 06:29:21 10925568 ----a-w- C:\Windows\System32\ieframe.dll
2013-02-22 06:27:49 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2013-02-22 06:21:13 1346560 ----a-w- C:\Windows\System32\urlmon.dll
2013-02-22 06:20:51 1392128 ----a-w- C:\Windows\System32\wininet.dll
2013-02-22 06:19:37 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2013-02-22 06:18:42 237056 ----a-w- C:\Windows\System32\url.dll
2013-02-22 06:17:23 85504 ----a-w- C:\Windows\System32\jsproxy.dll
2013-02-22 06:15:48 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2013-02-22 06:15:23 599040 ----a-w- C:\Windows\System32\vbscript.dll
2013-02-22 06:15:22 816640 ----a-w- C:\Windows\System32\jscript.dll
2013-02-22 06:14:22 729088 ----a-w- C:\Windows\System32\msfeeds.dll
2013-02-22 06:13:40 2147840 ----a-w- C:\Windows\System32\iertutil.dll
2013-02-22 06:13:02 96768 ----a-w- C:\Windows\System32\mshtmled.dll
2013-02-22 06:12:41 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2013-02-22 06:09:21 248320 ----a-w- C:\Windows\System32\ieui.dll
2013-02-22 04:05:50 12324352 ----a-w- C:\Windows\SysWow64\mshtml.dll
2013-02-22 03:47:17 9738752 ----a-w- C:\Windows\SysWow64\ieframe.dll
2013-02-22 03:46:00 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-02-22 03:38:39 1104384 ----a-w- C:\Windows\SysWow64\urlmon.dll
2013-02-22 03:38:00 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-02-22 03:37:50 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2013-02-22 03:36:35 231936 ----a-w- C:\Windows\SysWow64\url.dll
2013-02-22 03:35:31 65024 ----a-w- C:\Windows\SysWow64\jsproxy.dll
2013-02-22 03:34:18 717824 ----a-w- C:\Windows\SysWow64\jscript.dll
2013-02-22 03:34:17 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2013-02-22 03:34:03 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2013-02-22 03:33:11 607744 ----a-w- C:\Windows\SysWow64\msfeeds.dll
2013-02-22 03:32:05 1796096 ----a-w- C:\Windows\SysWow64\iertutil.dll
2013-02-22 03:31:55 73216 ----a-w- C:\Windows\SysWow64\mshtmled.dll
2013-02-22 03:31:46 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-02-22 03:28:48 176640 ----a-w- C:\Windows\SysWow64\ieui.dll
.
============= FINISH: 21:29:36.74 ===============
 

 



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#2 gringo_pr

gringo_pr

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Posted 16 May 2013 - 01:19 AM


Hello art_vandelay

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 art_vandelay

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Posted 18 May 2013 - 01:02 PM

Thanks for help.  Results of two insructions posted below

 

 (NOTE:  I also now have PCOptimizerPro continually popping up and running a scan :-(  )

 

Results of adwcleaner.txt:

 

# AdwCleaner v1.703 - Logfile created 05/18/2013 at 09:37:50
# Updated 20/07/2012 by Xplode
# Operating system : Windows ™ Vista Home Premium Service Pack 2 (64 bits)
# User : Lindholm - MARINERS
# Running from : C:\Users\Lindholm\Desktop\Spyware Crap\adwcleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****

***** [Registry] *****

***** [Registre - GUID] *****

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

[OK] Registry is clean.

-\\ Google Chrome v26.0.1410.64

File : C:\Users\Lindholm\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [26333 octets] - [21/07/2012 11:52:58]
AdwCleaner[S1].txt - [16296 octets] - [21/07/2012 12:45:49]
AdwCleaner[R2].txt - [949 octets] - [24/10/2012 13:57:18]
AdwCleaner[S2].txt - [881 octets] - [18/05/2013 09:37:50]

########## EOF - C:\AdwCleaner[S2].txt - [1008 octets] ##########

 

 

 

--Results of JRT.txt

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.3 (04.29.2013:2)
OS: Windows ™ Vista Home Premium x64
Ran by Lindholm on Sat 05/18/2013 at 10:27:47.48
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

Successfully stopped: [Service] updater by sweetpacks
Successfully deleted: [Service] updater by sweetpacks

 

~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\browser infrastructure helper
Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\dw7
Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{ae07101b-46d4-4a98-af68-0333ea26e113}
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-21-972237742-4277227436-3115563062-1000\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\\Start Page

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\pc optimizer pro
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\smartbar
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\smartbarbackup
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\sweetim
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\sweetim
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\appid\extension.dll
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\extension.extensionhelperobject
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\extension.extensionhelperobject.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\sweetie.ietoolbar
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\sweetie.ietoolbar.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\sweetim_urlsearchhook.toolbarurlsearchhook
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\sweetim_urlsearchhook.toolbarurlsearchhook.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\toolbar3.sweetie
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\toolbar3.sweetie.1
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{2BD45ED6-50EC-4D7B-B989-217A6A53C3B0}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{2f96f370-d59b-44d4-a2ef-40e54920b3f6}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{2f96f370-d59b-44d4-a2ef-40e54920b3f6}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C4CFC0DE-134F-4466-B2A2-FF7C59A8BFAD}

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Folder] C:\Users\Lindholm\AppData\LocalLow\FCTB000060231
Successfully deleted: [Folder] "C:\ProgramData\gametap web player"
Successfully deleted: [Folder] "C:\ProgramData\pc optimizer pro"
Failed to delete: [Folder] "C:\Users\Lindholm\appdata\local\smartbar"
Successfully deleted: [Folder] "C:\Users\Lindholm\appdata\locallow\gamingwonderland"
Successfully deleted: [Folder] "C:\Users\Lindholm\appdata\locallow\retrogamer_4w"
Successfully deleted: [Folder] "C:\Users\Lindholm\appdata\locallow\smartbar"
Successfully deleted: [Folder] "C:\Users\Lindholm\appdata\locallow\sweetim"
Successfully deleted: [Folder] "C:\Program Files (x86)\gamingwonderland"
Successfully deleted: [Folder] "C:\Program Files (x86)\retrogamer_4w"
Successfully deleted: [Folder] "C:\Program Files (x86)\sweetim"
Successfully deleted: [Empty Folder] C:\Users\Lindholm\appdata\local\{01D417A9-524B-4303-862D-2E5AC3E7048D}
Successfully deleted: [Empty Folder] C:\Users\Lindholm\appdata\local\{0EA2727B-8C79-4943-9ED8-B640629F24D0}
Successfully deleted: [Empty Folder] C:\Users\Lindholm\appdata\local\{1F6A22E5-7BB5-452D-AD12-225D06700EE7}
Successfully deleted: [Empty Folder] C:\Users\Lindholm\appdata\local\{2D40AFEF-C8B1-46D3-AC8D-30B3E961E6D3}
Successfully deleted: [Empty Folder] C:\Users\Lindholm\appdata\local\{46EA6D19-72D6-4D8B-A862-12418076B166}
Successfully deleted: [Empty Folder] C:\Users\Lindholm\appdata\local\{4ED20368-6201-4701-AAEF-EC1A1AFDE399}
Successfully deleted: [Empty Folder] C:\Users\Lindholm\appdata\local\{5003396D-51B4-42AE-9C42-5BD25F31499C}
Successfully deleted: [Empty Folder] C:\Users\Lindholm\appdata\local\{5B133E40-DCB8-4B03-B07D-8FB43E845754}
Successfully deleted: [Empty Folder] C:\Users\Lindholm\appdata\local\{5C2A56E8-D77A-4029-A11F-C1523F03F9E7}
Successfully deleted: [Empty Folder] C:\Users\Lindholm\appdata\local\{87184644-C3D2-4B93-AED3-9EF2FE98660C}
Successfully deleted: [Empty Folder] C:\Users\Lindholm\appdata\local\{951C36ED-E13D-4674-8E4A-7F9C6283676E}
Successfully deleted: [Empty Folder] C:\Users\Lindholm\appdata\local\{AC89F825-BD6B-48D6-8BB6-75AE3C2EEBCD}
Successfully deleted: [Empty Folder] C:\Users\Lindholm\appdata\local\{D7E13C3F-D562-4CB9-B75C-0D4308D45A3E}
Successfully deleted: [Empty Folder] C:\Users\Lindholm\appdata\local\{E6F26443-0BF9-4F38-9972-E3D63A3ED053}

 

~~~ Chrome

Dumping contents of C:\Users\Lindholm\appdata\local\Google\Chrome\User Data\Default\Default
C:\Users\Lindholm\appdata\local\Google\Chrome\User Data\Default\Default\aagedddhddgegddcdddddjddgcdgdggb
C:\Users\Lindholm\appdata\local\Google\Chrome\User Data\Default\Default\aaggdgdfdhgddagdggdfddgddedgdfge
C:\Users\Lindholm\appdata\local\Google\Chrome\User Data\Default\Default\aakaloejpcffcjkkhlnamgbamedddhin
C:\Users\Lindholm\appdata\local\Google\Chrome\User Data\Default\Default\nndigbfdfjkbnpoilfkligpkiakloano
C:\Users\Lindholm\appdata\local\Google\Chrome\User Data\Default\Default\aagedddhddgegddcdddddjddgcdgdggb\background.js
C:\Users\Lindholm\appdata\local\Google\Chrome\User Data\Default\Default\aagedddhddgegddcdddddjddgcdgdggb\ContentScript.js
C:\Users\Lindholm\appdata\local\Google\Chrome\User Data\Default\Default\aagedddhddgegddcdddddjddgcdgdggb\manifest.json
C:\Users\Lindholm\appdata\local\Google\Chrome\User Data\Default\Default\aaggdgdfdhgddagdggdfddgddedgdfge\background.html
C:\Users\Lindholm\appdata\local\Google\Chrome\User Data\Default\Default\aaggdgdfdhgddagdggdfddgddedgdfge\ContentScript.js
C:\Users\Lindholm\appdata\local\Google\Chrome\User Data\Default\Default\aaggdgdfdhgddagdggdfddgddedgdfge\manifest.json
C:\Users\Lindholm\appdata\local\Google\Chrome\User Data\Default\Default\aakaloejpcffcjkkhlnamgbamedddhin\background.html
C:\Users\Lindholm\appdata\local\Google\Chrome\User Data\Default\Default\aakaloejpcffcjkkhlnamgbamedddhin\ContentScript.js
C:\Users\Lindholm\appdata\local\Google\Chrome\User Data\Default\Default\aakaloejpcffcjkkhlnamgbamedddhin\manifest.json
C:\Users\Lindholm\appdata\local\Google\Chrome\User Data\Default\Default\nndigbfdfjkbnpoilfkligpkiakloano\manifest.json

Successfully deleted: [Folder] C:\Users\Lindholm\appdata\local\Google\Chrome\User Data\Default\Default [Default Extension 1.0]
Successfully deleted: [Folder] C:\Users\Lindholm\appdata\local\Google\Chrome\User Data\Default\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 05/18/2013 at 10:31:51.14
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 



#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 18 May 2013 - 01:28 PM


Hello art_vandelay

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 21 May 2013 - 05:57 PM


Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 24 May 2013 - 12:37 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

gringo_pr

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Posted 28 May 2013 - 08:37 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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