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Computer is infected with computer crime and intellectual property section virus


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10 replies to this topic

#1 njyoung2

njyoung2

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Posted 15 May 2013 - 01:53 PM

I have the virus and am unable to boot safe mode. I have run the FRST scan and gotten a log. Below is the log, but I am not sure what do do next. 

 

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 14-05-2013
Ran by SYSTEM on 15-05-2013 12:24:27
Running from H:\
Windows 7 Home Premium (X64) OS Language: English(US)
Internet Explorer Version 9
Boot Mode: Recovery
The current controlset is ControlSet001
ATTENTION!:=====> FRST is updated to run from normal or Safe mode to produce a full FRST.txt log and an extra Addition.txt log.
 
==================== Registry (Whitelisted) ==================
 
HKLM\...\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe [1128448 2011-03-11] (IDT, Inc.)
HKLM\...\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe [2480936 2010-12-16] (Synaptics Incorporated)
HKLM\...\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey [1281512 2013-01-27] (Microsoft Corporation)
HKLM-x32\...\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices [91520 2010-03-13] (Microsoft Corporation)
HKLM-x32\...\Run: []  [x]
HKLM-x32\...\Run: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe" [1573576 2012-12-10] (Ask)
HKLM-x32\...\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" [252848 2012-07-03] (Sun Microsystems, Inc.)
HKLM-x32\...\Run: [NACAgentUI] C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgentUI.exe [593880 2012-05-24] (Cisco Systems, Inc.)
HKLM-x32\...\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [59720 2013-01-28] (Apple Inc.)
HKLM-x32\...\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" [152392 2013-02-20] (Apple Inc.)
HKU\Megan\...\Run: [Spotify Web Helper] "C:\Users\Megan\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [1105408 2013-05-06] (Spotify Ltd)
HKU\Megan\...\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun [18672232 2013-02-28] (Skype Technologies S.A.)
HKU\Megan\...\Run: [Spotify] "C:\Users\Megan\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart [4573184 2013-05-06] (Spotify Ltd)
HKU\Megan\...\Run: [qcgce2mrvjq91kk1e7pnbb19m52fx] C:\Users\Megan\Documents\39c5364f.exe [25088 2013-05-14] ()
HKU\Megan\...\RunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_ActiveX.exe -update activex [247968 2012-01-08] (Adobe Systems, Inc.)
HKU\Megan\...\Winlogon: [Shell] cmd.exe [345088 2010-11-20] (Microsoft Corporation) <==== ATTENTION 
AppInit_DLLs:      [0 ] ()
Startup: C:\Users\Megan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Monitor Ink Alerts - HP Photosmart 6510 series (Copy 1).lnk
ShortcutTarget: Monitor Ink Alerts - HP Photosmart 6510 series (Copy 1).lnk -> C:\Program Files\HP\HP Photosmart 6510 series\bin\HPStatusBL.dll (Hewlett-Packard Co.)
 
==================== Services (Whitelisted) =================
 
S2 AMD FUEL Service; C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [365568 2011-04-01] (Advanced Micro Devices, Inc.)
S2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [22056 2013-01-27] (Microsoft Corporation)
S2 NACAgent; C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgent.exe [1259480 2012-05-24] (Cisco Systems, Inc.)
S3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [379360 2013-01-27] (Microsoft Corporation)
 
==================== Drivers (Whitelisted) ====================
 
S0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [230320 2013-01-20] (Microsoft Corporation)
S2 NisDrv; C:\Windows\System32\DRIVERS\NisDrvWFP.sys [130008 2013-01-20] (Microsoft Corporation)
 
==================== NetSvcs (Whitelisted) ===================
 
 
==================== One Month Created Files and Folders ========
 
2013-05-15 12:01 - 2013-05-15 12:01 - 00000000 ____D C:\FRST
2013-05-14 16:26 - 2013-05-14 16:26 - 00404810 ____A C:\Users\Megan\AppData\Roaming\2433f433
2013-05-14 16:26 - 2013-05-14 16:26 - 00404802 ____A C:\Users\Megan\AppData\Local\2433f433
2013-05-14 16:26 - 2013-05-14 16:26 - 00404802 ____A C:\ProgramData\2433f433
2013-05-14 16:26 - 2013-05-14 16:26 - 00025088 ____A C:\Users\Megan\Documents\39c5364f.exe
2013-05-11 22:00 - 2013-05-11 22:00 - 00116295 ____A C:\Users\Megan\Downloads\image.jpeg
2013-05-10 18:39 - 2013-05-10 18:39 - 00001783 ____A C:\Users\Public\Desktop\iTunes.lnk
2013-05-10 18:38 - 2012-08-21 10:01 - 00033240 ____A (GEAR Software Inc.) C:\Windows\System32\Drivers\GEARAspiWDM.sys
2013-05-10 18:37 - 2013-05-10 18:38 - 00000000 ____D C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-05-10 18:37 - 2013-05-10 18:38 - 00000000 ____D C:\Program Files\iTunes
2013-05-10 18:37 - 2013-05-10 18:38 - 00000000 ____D C:\Program Files (x86)\iTunes
2013-05-10 18:37 - 2013-05-10 18:37 - 00000000 ____D C:\Program Files\iPod
2013-05-07 07:18 - 2013-05-07 07:20 - 00002068 ____A C:\Users\Public\Desktop\Cisco NAC Agent.lnk
2013-05-06 19:23 - 2013-05-06 19:23 - 00675896 ____A C:\Windows\Minidump\050613-33789-01.dmp
2013-05-06 19:22 - 2013-05-06 19:22 - 532443854 ____A C:\Windows\MEMORY.DMP
2013-05-05 17:52 - 2013-05-05 17:52 - 00000000 ____D C:\Users\Megan\AppData\Local\{E4227131-C188-48D3-A727-76E561C5776F}
2013-05-04 12:40 - 2013-05-04 12:40 - 00000000 ____D C:\Users\Megan\AppData\Local\{46A70D23-39DE-4DBA-8348-0027EDFC8F24}
2013-05-02 20:00 - 2013-05-02 20:00 - 00000000 ____D C:\Users\Megan\AppData\Local\{00DDC2D5-2E65-4139-8BB2-BF91CDAD4A06}
2013-04-24 11:10 - 2013-04-12 06:45 - 01656680 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ntfs.sys
2013-04-16 21:03 - 2013-04-16 21:03 - 00000000 ____D C:\Users\Megan\AppData\Local\{DF661EF2-3640-45EA-9942-8BB864A40F57}
 
==================== One Month Modified Files and Folders =======
 
2013-05-15 12:01 - 2013-05-15 12:01 - 00000000 ____D C:\FRST
2013-05-15 09:21 - 2012-01-08 16:04 - 00000928 ____A C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-3433704644-1164427697-414725177-1001UA.job
2013-05-15 09:20 - 2012-12-07 08:16 - 00005066 ____A C:\Windows\setupact.log
2013-05-15 09:20 - 2009-07-13 21:08 - 00000006 ___AH C:\Windows\Tasks\SA.DAT
2013-05-15 08:37 - 2012-12-07 08:18 - 01599001 ____A C:\Windows\WindowsUpdate.log
2013-05-15 08:36 - 2009-07-13 21:13 - 00778834 ____A C:\Windows\System32\PerfStringBackup.INI
2013-05-15 08:01 - 2012-08-16 16:05 - 00000256 ____A C:\Windows\Tasks\HP Photo Creations Messager.job
2013-05-15 06:06 - 2009-07-13 20:45 - 00032064 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2013-05-15 06:06 - 2009-07-13 20:45 - 00032064 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2013-05-14 22:40 - 2012-01-08 16:04 - 00000906 ____A C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-3433704644-1164427697-414725177-1001Core.job
2013-05-14 16:26 - 2013-05-14 16:26 - 00404810 ____A C:\Users\Megan\AppData\Roaming\2433f433
2013-05-14 16:26 - 2013-05-14 16:26 - 00404802 ____A C:\Users\Megan\AppData\Local\2433f433
2013-05-14 16:26 - 2013-05-14 16:26 - 00404802 ____A C:\ProgramData\2433f433
2013-05-14 16:26 - 2013-05-14 16:26 - 00025088 ____A C:\Users\Megan\Documents\39c5364f.exe
2013-05-14 16:24 - 2011-12-25 12:40 - 00000000 ____D C:\Users\Megan\AppData\Roaming\Skype
2013-05-14 16:14 - 2012-10-08 17:17 - 00000000 ____D C:\Users\Megan\AppData\Roaming\Spotify
2013-05-14 16:09 - 2012-10-08 17:18 - 00000000 ____D C:\Users\Megan\AppData\Local\Spotify
2013-05-13 16:48 - 2011-12-26 15:33 - 00000166 ____A C:\Windows\SysWOW64\DOErrors.log
2013-05-11 22:00 - 2013-05-11 22:00 - 00116295 ____A C:\Users\Megan\Downloads\image.jpeg
2013-05-10 18:39 - 2013-05-10 18:39 - 00001783 ____A C:\Users\Public\Desktop\iTunes.lnk
2013-05-10 18:38 - 2013-05-10 18:37 - 00000000 ____D C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-05-10 18:38 - 2013-05-10 18:37 - 00000000 ____D C:\Program Files\iTunes
2013-05-10 18:38 - 2013-05-10 18:37 - 00000000 ____D C:\Program Files (x86)\iTunes
2013-05-10 18:37 - 2013-05-10 18:37 - 00000000 ____D C:\Program Files\iPod
2013-05-07 15:00 - 2013-01-13 15:55 - 00000000 ____D C:\Users\Megan\Documents\Freshmen 2nd semester
2013-05-07 07:20 - 2013-05-07 07:18 - 00002068 ____A C:\Users\Public\Desktop\Cisco NAC Agent.lnk
2013-05-06 19:23 - 2013-05-06 19:23 - 00675896 ____A C:\Windows\Minidump\050613-33789-01.dmp
2013-05-06 19:23 - 2012-10-03 11:03 - 00000000 ____D C:\Windows\Minidump
2013-05-06 19:22 - 2013-05-06 19:22 - 532443854 ____A C:\Windows\MEMORY.DMP
2013-05-05 17:52 - 2013-05-05 17:52 - 00000000 ____D C:\Users\Megan\AppData\Local\{E4227131-C188-48D3-A727-76E561C5776F}
2013-05-04 12:40 - 2013-05-04 12:40 - 00000000 ____D C:\Users\Megan\AppData\Local\{46A70D23-39DE-4DBA-8348-0027EDFC8F24}
2013-05-02 20:00 - 2013-05-02 20:00 - 00000000 ____D C:\Users\Megan\AppData\Local\{00DDC2D5-2E65-4139-8BB2-BF91CDAD4A06}
2013-05-02 07:29 - 2010-11-20 19:27 - 00278800 ____N (Microsoft Corporation) C:\Windows\System32\MpSigStub.exe
2013-04-16 21:03 - 2013-04-16 21:03 - 00000000 ____D C:\Users\Megan\AppData\Local\{DF661EF2-3640-45EA-9942-8BB864A40F57}
2013-04-16 13:48 - 2009-07-13 19:20 - 00000000 ____D C:\Windows\System32\NDF
 
==================== Known DLLs (Whitelisted) ================
 
 
==================== Bamital & volsnap Check =================
 
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit
 
==================== EXE ASSOCIATION =====================
 
HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK
 
==================== Restore Points  =========================
 
Restore point made on: 2013-04-14 17:15:25
Restore point made on: 2013-04-18 16:33:01
Restore point made on: 2013-04-22 08:52:58
Restore point made on: 2013-04-25 13:19:40
Restore point made on: 2013-04-26 08:21:37
Restore point made on: 2013-04-29 19:28:14
Restore point made on: 2013-05-03 17:25:14
Restore point made on: 2013-05-07 07:17:50
Restore point made on: 2013-05-07 15:01:26
Restore point made on: 2013-05-10 18:34:41
Restore point made on: 2013-05-10 22:06:50
 
==================== Memory info =========================== 
 
Percentage of memory in use: 14%
Total physical RAM: 5610.9 MB
Available physical RAM: 4797.38 MB
Total Pagefile: 5609.05 MB
Available Pagefile: 4779.32 MB
Total Virtual: 8192 MB
Available Virtual: 8191.89 MB
 
==================== Drives ================================
 
Drive c: () (Fixed) (Total:445.14 GB) (Free:365.72 GB) NTFS (Disk=0 Partition=2) ==>[System with boot components (obtained from reading drive)]
Drive e: (Recovery) (Fixed) (Total:20.33 GB) (Free:2.2 GB) NTFS (Disk=0 Partition=3) ==>[System with boot components (obtained from reading drive)]
Drive f: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32 (Disk=0 Partition=4)
Drive h: () (Removable) (Total:4.03 GB) (Free:3.89 GB) FAT32 (Disk=1 Partition=1)
Drive x: (Boot) (Fixed) (Total:0.25 GB) (Free:0.25 GB) NTFS
Drive y: (SYSTEM) (Fixed) (Total:0.19 GB) (Free:0.16 GB) NTFS (Disk=0 Partition=1) ==>[System with boot components (obtained from reading drive)]
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 466 GB) (Disk ID: 9A5BE1C2)
Partition 1: (Active) - (Size=199 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=445 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=20 GB) - (Type=07 NTFS)
Partition 4: (Not Active) - (Size=103 MB) - (Type=0C)
 
========================================================
Disk: 1 (MBR Code: Windows XP) (Size: 4 GB) (Disk ID: C3072E18)
Partition 1: (Active) - (Size=4 GB) - (Type=0B)
 
 
Last Boot: 2013-05-04 10:46
 
==================== End Of Log ============================

 



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 15 May 2013 - 05:28 PM


Hello njyoung2

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it on the flash drive as fixlist.txt

 
HKU\Megan\...\Run: [qcgce2mrvjq91kk1e7pnbb19m52fx] C:\Users\Megan\Documents\39c5364f.exe [25088 2013-05-14] ()
HKU\Megan\...\Winlogon: [Shell] cmd.exe [345088 2010-11-20] (Microsoft Corporation) <==== ATTENTION
C:\Users\Megan\AppData\Roaming\2433f433
C:\Users\Megan\AppData\Local\2433f433
C:\ProgramData\2433f433
C:\Users\Megan\Documents\39c5364f.exe

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options.

Run FRST again like we did before but this time press the Fix button just once and wait.
The tool will make a log on the flash drive (Fixlog.txt) please post it to your reply.

Also boot the computer into normal mode and let me know how things are looking.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 njyoung2

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Posted 16 May 2013 - 01:00 AM

This is what came up. Also restarted the computer and the screen went away and am now able to navigate the computer and everything seems to be working as of now!

 

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 14-05-2013
Ran by SYSTEM at 2013-05-16 00:57:00 Run:2
Running from H:\Megans Computer
Boot Mode: Recovery
==============================================
 
HKEY_USERS\Megan\Software\Microsoft\Windows\CurrentVersion\Run\\qcgce2mrvjq91kk1e7pnbb19m52fx => Value deleted successfully.
HKEY_USERS\Megan\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell => Value deleted successfully.
C:\Users\Megan\AppData\Roaming\2433f433 => Moved successfully.
C:\Users\Megan\AppData\Local\2433f433 => Moved successfully.
C:\ProgramData\2433f433 => Moved successfully.
C:\Users\Megan\Documents\39c5364f.exe => Moved successfully.
 
==== End of Fixlog ====


#4 gringo_pr

gringo_pr

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Posted 16 May 2013 - 01:26 AM



Hello njyoung2

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 njyoung2

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Posted 16 May 2013 - 12:35 PM

# AdwCleaner v2.300 - Logfile created 05/16/2013 at 12:07:26
# Updated 28/04/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Megan - MEGAN-HP
# Boot Mode : Normal
# Running from : C:\Users\Megan\Desktop\AdwCleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\Users\Megan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\iLivid.lnk
Folder Deleted : C:\Program Files (x86)\Ask.com
Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\Users\Megan\AppData\Local\Ilivid
Folder Deleted : C:\Users\Megan\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\Megan\AppData\LocalLow\searchresultstb
Folder Deleted : C:\Windows\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

***** [Registry] *****

Key Deleted : HKCU\Software\APN
Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar
Key Deleted : HKCU\Software\Ask.com
Key Deleted : HKCU\Software\DataMngr
Key Deleted : HKCU\Software\DataMngr_Toolbar
Key Deleted : HKCU\Software\ilivid
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Deleted : HKLM\Software\APN
Key Deleted : HKLM\Software\AskToolbar
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D97A8234-F2A2-4AD4-91D5-FECDB2C553AF}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\BrowserConnection.dll
Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Key Deleted : HKLM\SOFTWARE\Classes\Applications\ilividsetup.exe
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1
Key Deleted : HKLM\Software\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\Software\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}
Key Deleted : HKLM\Software\iLividSRTB
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\datamngrUI_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\datamngrUI_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLivid_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLivid_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLividMediaBar_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLividMediaBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLividSetup_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLividSetup_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASMANCS
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\ilivid
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Search Results Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\DataMngr
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnUpdater]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [10]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [10]

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16537

[OK] Registry is clean.

*************************

AdwCleaner[S1].txt - [6014 octets] - [16/05/2013 12:07:26]

########## EOF - C:\AdwCleaner[S1].txt - [6074 octets] ##########


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Home Premium x64
Ran by Megan on Thu 05/16/2013 at 12:17:41.97
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\torch
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\torch
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\upgradecodes\f928123a039649549966d4c29d35b1c9
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0789079F-BB13-4FF5-AE57-6A5DAA050E96}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{6DF4AFD8-0D66-46D5-A45A-E5EEC3EC9456}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}



~~~ Files

Successfully deleted: [File] "C:\Windows\couponprinter.ocx"



~~~ Folders

Successfully deleted: [Folder] "C:\Users\Megan\appdata\local\torch"
Successfully deleted: [Folder] "C:\Users\Megan\appdata\locallow\datamngr"
Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"
Successfully deleted: [Empty Folder] C:\Users\Megan\appdata\local\{00DDC2D5-2E65-4139-8BB2-BF91CDAD4A06}
Successfully deleted: [Empty Folder] C:\Users\Megan\appdata\local\{18F91599-E973-4D1B-A2E1-142486D438CB}
Successfully deleted: [Empty Folder] C:\Users\Megan\appdata\local\{3D39888E-33A2-445D-BD1B-22571EBDAB3B}
Successfully deleted: [Empty Folder] C:\Users\Megan\appdata\local\{46A70D23-39DE-4DBA-8348-0027EDFC8F24}
Successfully deleted: [Empty Folder] C:\Users\Megan\appdata\local\{50155EFE-6C81-4946-BA57-2F1D7CC00CC3}
Successfully deleted: [Empty Folder] C:\Users\Megan\appdata\local\{56AFAEF3-6E25-4B18-941E-A164202DE831}
Successfully deleted: [Empty Folder] C:\Users\Megan\appdata\local\{5FB7C403-7E8E-4BD7-90B8-A18941655A0C}
Successfully deleted: [Empty Folder] C:\Users\Megan\appdata\local\{69099654-F46B-4703-A99B-2DA1DD765237}
Successfully deleted: [Empty Folder] C:\Users\Megan\appdata\local\{69B4A8D8-7333-448D-A254-F629F0161C4E}
Successfully deleted: [Empty Folder] C:\Users\Megan\appdata\local\{7D8E1F8B-3827-46C1-8EA2-184051DEE9DC}
Successfully deleted: [Empty Folder] C:\Users\Megan\appdata\local\{8CBD5CBF-C89D-4071-87FC-B8F7E3A16AFD}
Successfully deleted: [Empty Folder] C:\Users\Megan\appdata\local\{94FC8EB9-A1CE-430B-8F87-3DE316D51C38}
Successfully deleted: [Empty Folder] C:\Users\Megan\appdata\local\{9D5A557F-C8C6-4781-813C-326FEBD9E2EF}
Successfully deleted: [Empty Folder] C:\Users\Megan\appdata\local\{A8C0861D-8882-4DCF-9E13-CBE253A1E495}
Successfully deleted: [Empty Folder] C:\Users\Megan\appdata\local\{AE8EDD7F-8CAB-43DC-9B86-15D87563F8F0}
Successfully deleted: [Empty Folder] C:\Users\Megan\appdata\local\{B68FDB7C-7707-4B51-987A-4E23769F8568}
Successfully deleted: [Empty Folder] C:\Users\Megan\appdata\local\{C1C3145F-3982-4DFD-A43A-5CB9BCBC9769}
Successfully deleted: [Empty Folder] C:\Users\Megan\appdata\local\{D010712C-1A0A-41B1-B1F0-1BB1E3A5B8D6}
Successfully deleted: [Empty Folder] C:\Users\Megan\appdata\local\{DF661EF2-3640-45EA-9942-8BB864A40F57}
Successfully deleted: [Empty Folder] C:\Users\Megan\appdata\local\{E4227131-C188-48D3-A727-76E561C5776F}
Successfully deleted: [Empty Folder] C:\Users\Megan\appdata\local\{F8A3324D-351B-4E65-A222-162E3038A463}
Successfully deleted: [Empty Folder] C:\Users\Megan\appdata\local\{FD1674D6-B337-440F-9488-8F3909D6C343}



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 05/16/2013 at 12:26:30.61
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Everything is running the same as before I believe.

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:37 AM

Posted 16 May 2013 - 02:17 PM


Hello njyoung2

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 njyoung2

njyoung2
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:07:37 AM

Posted 18 May 2013 - 07:32 PM


ComboFix 13-05-18.03 - Megan 05/18/2013 18:16:50.1.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5611.4154 [GMT -5:00]
Running from: c:\users\Megan\Downloads\ComboFix.exe
AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2013-04-19 to 2013-05-19 )))))))))))))))))))))))))))))))
.
.
2013-05-19 00:11 . 2013-05-19 00:11 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-05-18 20:13 . 2013-05-13 06:37 9460464 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{65CA3858-8A9E-4610-B2FA-DFA5D97E67F7}\mpengine.dll
2013-05-17 19:10 . 2013-05-13 06:37 9460464 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-05-16 17:14 . 2013-05-16 17:14 -------- d-----w- c:\windows\ERUNT
2013-05-16 17:14 . 2013-05-16 17:17 -------- d-----w- C:\JRT
2013-05-15 20:01 . 2013-05-15 20:01 -------- d-----w- C:\FRST
2013-05-15 16:36 . 2013-04-10 06:01 265064 ----a-w- c:\windows\system32\drivers\dxgmms1.sys
2013-05-15 16:36 . 2013-04-10 06:01 983400 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-05-15 16:36 . 2011-02-03 11:25 144384 ----a-w- c:\windows\system32\cdd.dll
2013-05-15 16:36 . 2013-02-27 05:52 14172672 ----a-w- c:\windows\system32\shell32.dll
2013-05-15 16:36 . 2013-02-27 05:52 197120 ----a-w- c:\windows\system32\shdocvw.dll
2013-05-15 16:36 . 2013-02-27 05:48 1930752 ----a-w- c:\windows\system32\authui.dll
2013-05-15 16:36 . 2013-02-27 06:02 111448 ----a-w- c:\windows\system32\consent.exe
2013-05-15 16:36 . 2013-02-27 04:49 1796096 ----a-w- c:\windows\SysWow64\authui.dll
2013-05-15 16:36 . 2013-02-27 05:47 70144 ----a-w- c:\windows\system32\appinfo.dll
2013-05-15 16:35 . 2013-04-10 03:30 3153920 ----a-w- c:\windows\system32\win32k.sys
2013-05-15 16:35 . 2013-03-19 05:53 48640 ----a-w- c:\windows\system32\wwanprotdim.dll
2013-05-15 16:35 . 2013-03-19 05:53 230400 ----a-w- c:\windows\system32\wwansvc.dll
2013-05-11 02:38 . 2012-08-21 18:01 33240 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2013-05-11 02:37 . 2013-05-11 02:37 -------- d-----w- c:\program files\iPod
2013-05-11 02:37 . 2013-05-11 02:38 -------- d-----w- c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-05-11 02:37 . 2013-05-11 02:38 -------- d-----w- c:\program files\iTunes
2013-05-11 02:37 . 2013-05-11 02:38 -------- d-----w- c:\program files (x86)\iTunes
2013-05-07 15:18 . 2013-05-07 15:18 -------- d-----w- c:\program files (x86)\Common Files\Cisco
2013-04-24 19:11 . 2013-04-24 19:10 905296 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{6BF1EF5D-C4B8-452E-AA07-0E195E22F37D}\gapaengine.dll
2013-04-24 19:10 . 2013-04-12 14:45 1656680 ----a-w- c:\windows\system32\drivers\ntfs.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-05-18 16:22 . 2012-08-19 18:19 75016696 ----a-w- c:\windows\system32\MRT.exe
2013-05-15 00:32 . 2010-06-24 18:33 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-05-02 15:29 . 2010-11-21 03:27 278800 ------w- c:\windows\system32\MpSigStub.exe
2013-04-16 16:22 . 2013-03-22 01:43 737072 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll
2013-04-16 16:21 . 2013-03-22 01:43 2876528 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup\markup.dll
2013-04-16 16:21 . 2013-03-22 01:42 42776 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\dSM\StartResources.dll
2013-04-13 05:49 . 2013-05-15 16:36 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll
2013-04-13 05:49 . 2013-05-15 16:36 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll
2013-04-13 05:49 . 2013-05-15 16:36 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll
2013-04-13 05:49 . 2013-05-15 16:36 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll
2013-04-13 04:45 . 2013-05-15 16:36 474624 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2013-04-13 04:45 . 2013-05-15 16:36 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll
2013-04-12 18:43 . 2013-03-25 21:46 737072 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore-2\Microsoft.MediaCenter.Sports.UI.dll
2013-04-12 18:42 . 2013-03-25 21:46 2876528 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup-2\markup.dll
2013-04-12 18:42 . 2013-03-25 21:46 42776 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\dSM-2\StartResources.dll
2013-03-31 22:01 . 2013-03-31 22:01 1054720 ----a-w- c:\windows\system32\MsSpellCheckingFacility.exe
2013-03-31 22:01 . 2013-03-31 22:01 719360 ----a-w- c:\windows\SysWow64\mshtmlmedia.dll
2013-03-31 22:01 . 2013-03-31 22:01 226304 ----a-w- c:\windows\system32\elshyph.dll
2013-03-31 22:01 . 2013-03-31 22:01 185344 ----a-w- c:\windows\SysWow64\elshyph.dll
2013-03-31 22:01 . 2013-03-31 22:01 158720 ----a-w- c:\windows\SysWow64\msls31.dll
2013-03-31 22:01 . 2013-03-31 22:01 150528 ----a-w- c:\windows\SysWow64\iexpress.exe
2013-03-31 22:01 . 2013-03-31 22:01 138752 ----a-w- c:\windows\SysWow64\wextract.exe
2013-03-31 22:01 . 2013-03-31 22:01 73728 ----a-w- c:\windows\SysWow64\SetIEInstalledDate.exe
2013-03-31 22:01 . 2013-03-31 22:01 523264 ----a-w- c:\windows\SysWow64\vbscript.dll
2013-03-31 22:01 . 2013-03-31 22:01 48640 ----a-w- c:\windows\SysWow64\mshtmler.dll
2013-03-31 22:01 . 2013-03-31 22:01 38400 ----a-w- c:\windows\SysWow64\imgutil.dll
2013-03-31 22:01 . 2013-03-31 22:01 137216 ----a-w- c:\windows\SysWow64\ieUnatt.exe
2013-03-31 22:01 . 2013-03-31 22:01 12800 ----a-w- c:\windows\SysWow64\mshta.exe
2013-03-31 22:01 . 2013-03-31 22:01 110592 ----a-w- c:\windows\SysWow64\IEAdvpack.dll
2013-03-31 22:01 . 2013-03-31 22:01 61952 ----a-w- c:\windows\SysWow64\tdc.ocx
2013-03-31 22:01 . 2013-03-31 22:01 361984 ----a-w- c:\windows\SysWow64\html.iec
2013-03-31 22:01 . 2013-03-31 22:01 23040 ----a-w- c:\windows\SysWow64\licmgr10.dll
2013-03-31 22:01 . 2013-03-31 22:01 1441280 ----a-w- c:\windows\SysWow64\inetcpl.cpl
2013-03-31 22:01 . 2013-03-31 22:01 905728 ----a-w- c:\windows\system32\mshtmlmedia.dll
2013-03-31 22:01 . 2013-03-31 22:01 81408 ----a-w- c:\windows\system32\icardie.dll
2013-03-31 22:01 . 2013-03-31 22:01 762368 ----a-w- c:\windows\system32\ieapfltr.dll
2013-03-31 22:01 . 2013-03-31 22:01 452096 ----a-w- c:\windows\system32\dxtmsft.dll
2013-03-31 22:01 . 2013-03-31 22:01 441856 ----a-w- c:\windows\system32\html.iec
2013-03-31 22:01 . 2013-03-31 22:01 281600 ----a-w- c:\windows\system32\dxtrans.dll
2013-03-31 22:01 . 2013-03-31 22:01 27648 ----a-w- c:\windows\system32\licmgr10.dll
2013-03-31 22:01 . 2013-03-31 22:01 270848 ----a-w- c:\windows\system32\iedkcs32.dll
2013-03-31 22:01 . 2013-03-31 22:01 247296 ----a-w- c:\windows\system32\webcheck.dll
2013-03-31 22:01 . 2013-03-31 22:01 235008 ----a-w- c:\windows\system32\url.dll
2013-03-31 22:01 . 2013-03-31 22:01 216064 ----a-w- c:\windows\system32\msls31.dll
2013-03-31 22:01 . 2013-03-31 22:01 197120 ----a-w- c:\windows\system32\msrating.dll
2013-03-31 22:01 . 2013-03-31 22:01 1509376 ----a-w- c:\windows\system32\inetcpl.cpl
2013-03-31 22:01 . 2013-03-31 22:01 1400416 ----a-w- c:\windows\system32\ieapfltr.dat
2013-03-31 22:01 . 2013-03-31 22:01 102912 ----a-w- c:\windows\system32\inseng.dll
2013-03-31 22:01 . 2013-03-31 22:01 97280 ----a-w- c:\windows\system32\mshtmled.dll
2013-03-31 22:01 . 2013-03-31 22:01 62976 ----a-w- c:\windows\system32\pngfilt.dll
2013-03-31 22:01 . 2013-03-31 22:01 599552 ----a-w- c:\windows\system32\vbscript.dll
2013-03-31 22:01 . 2013-03-31 22:01 52224 ----a-w- c:\windows\system32\msfeedsbs.dll
2013-03-31 22:01 . 2013-03-31 22:01 51200 ----a-w- c:\windows\system32\imgutil.dll
2013-03-31 22:01 . 2013-03-31 22:01 173568 ----a-w- c:\windows\system32\ieUnatt.exe
2013-03-31 22:01 . 2013-03-31 22:01 167424 ----a-w- c:\windows\system32\iexpress.exe
2013-03-31 22:01 . 2013-03-31 22:01 149504 ----a-w- c:\windows\system32\occache.dll
2013-03-31 22:01 . 2013-03-31 22:01 144896 ----a-w- c:\windows\system32\wextract.exe
2013-03-31 22:01 . 2013-03-31 22:01 13824 ----a-w- c:\windows\system32\mshta.exe
2013-03-31 22:01 . 2013-03-31 22:01 136192 ----a-w- c:\windows\system32\iepeers.dll
2013-03-31 22:01 . 2013-03-31 22:01 12800 ----a-w- c:\windows\system32\msfeedssync.exe
2013-03-31 22:01 . 2013-03-31 22:01 135680 ----a-w- c:\windows\system32\IEAdvpack.dll
2013-03-31 22:01 . 2013-03-31 22:01 92160 ----a-w- c:\windows\system32\SetIEInstalledDate.exe
2013-03-31 22:01 . 2013-03-31 22:01 77312 ----a-w- c:\windows\system32\tdc.ocx
2013-03-31 22:01 . 2013-03-31 22:01 48640 ----a-w- c:\windows\system32\mshtmler.dll
2013-03-27 17:06 . 2013-03-27 17:06 539984 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight-2\SpotlightResources.dll
2013-03-22 01:42 . 2013-03-22 01:42 539984 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2013-03-19 06:04 . 2013-04-10 19:59 5550424 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-03-19 05:46 . 2013-04-10 19:59 43520 ----a-w- c:\windows\system32\csrsrv.dll
2013-03-19 05:04 . 2013-04-10 19:59 3968856 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2013-03-19 05:04 . 2013-04-10 19:59 3913560 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2013-03-19 04:47 . 2013-04-10 19:59 6656 ----a-w- c:\windows\SysWow64\apisetschema.dll
2013-03-19 03:06 . 2013-04-10 19:59 112640 ----a-w- c:\windows\system32\smss.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Spotify Web Helper"="c:\users\Megan\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2013-05-07 1105408]
"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2013-03-01 18672232]
"Spotify"="c:\users\Megan\AppData\Roaming\Spotify\Spotify.exe" [2013-05-07 4573184]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
"NACAgentUI"="c:\program files (x86)\Cisco\Cisco NAC Agent\NACAgentUI.exe" [2012-05-24 593880]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-02-20 152392]
.
c:\users\Megan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Monitor Ink Alerts - HP Photosmart 6510 series (Copy 1).lnk - c:\windows\system32\RunDll32.exe [2009-7-13 45568]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"mixer"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2013-03-01 161384]
R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-03-02 183560]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-12-13 54784]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-12-29 1255736]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]
S0 amd_sata;amd_sata;c:\windows\system32\DRIVERS\amd_sata.sys [2011-03-04 78976]
S0 amd_xata;amd_xata;c:\windows\system32\DRIVERS\amd_xata.sys [2011-03-04 38528]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2010-03-19 55856]
S2 AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9;c:\program files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe [2010-09-30 169408]
S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe [2009-03-03 89600]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2011-04-02 204288]
S2 AMD FUEL Service;AMD FUEL Service;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-04-02 365568]
S2 FPLService;TrueSuiteService;c:\program files (x86)\HP SimplePass 2011\TrueSuiteService.exe [2011-05-06 263496]
S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2011-06-21 85560]
S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-05-21 103992]
S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2011-03-16 30520]
S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2011-04-08 26680]
S2 IconMan_R;IconMan_R;c:\program files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2011-03-08 2375168]
S2 NACAgent;Cisco NAC Agent;c:\program files (x86)\Cisco\Cisco NAC Agent\NACAgent.exe [2012-05-24 1259480]
S2 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2013-01-20 130008]
S2 RoxioNow Service;RoxioNow Service;c:\program files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-11-26 399344]
S3 amdhub30;AMD USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\amdhub30.sys [2011-03-18 87168]
S3 amdiox64;AMD IO Driver;c:\windows\system32\DRIVERS\amdiox64.sys [2010-02-18 46136]
S3 amdxhc;AMD USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\amdxhc.sys [2011-03-18 188544]
S3 AtiHDAudioService;ATI Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys [2010-11-17 115216]
S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys [2010-07-28 31088]
S3 netr28x;Ralink 802.11n Extensible Wireless Driver;c:\windows\system32\DRIVERS\netr28x.sys [2011-03-07 1353280]
S3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2013-01-27 379360]
S3 RSPCIESTOR;Realtek PCIE CardReader Driver;c:\windows\system32\DRIVERS\RtsPStor.sys [2011-03-25 337512]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-02-17 428136]
S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [2010-12-16 47232]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-05-19 c:\windows\Tasks\HP Photo Creations Messager.job
- c:\programdata\HP Photo Creations\MessageCheck.exe [2011-02-15 10:11]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2011-03-11 1128448]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 1281512]
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService
FontCache
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 64.233.207.8 64.233.207.9
DPF: {2B24B8F5-8FAD-4933-8E6C-3CAAEEA4D217} - hxxp://helpdesk.illinoisstate.edu/wifisetup/tools/xc_loader_activex.ocx
DPF: {BA4570B1-A67C-4593-8AE7-D23C0799DF4A} - hxxp://cleaner.illinoisstate.edu/wifisetup/tools/xc_loader_activex.ocx
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
SafeBoot-46623976.sys
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
AddRemove-Coupon Printer for Windows5.0.0.0 - c:\program files (x86)\Coupons\uninstall.exe
AddRemove-{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226} - c:\program files (x86)\InstallShield Installation Information\{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226}\setup.exe
AddRemove-Torch - c:\users\Megan\AppData\Local\Torch\uninstall.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11e_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11e_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-05-18 19:15:43
ComboFix-quarantined-files.txt 2013-05-19 00:15
.
Pre-Run: 392,374,837,248 bytes free
Post-Run: 392,631,713,792 bytes free
.
- - End Of File - - 209D9B2CB2A5F3563F8388CEF617750D

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:37 AM

Posted 18 May 2013 - 08:32 PM


Hello njyoung2

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:37 AM

Posted 21 May 2013 - 05:57 PM


Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:37 AM

Posted 24 May 2013 - 12:37 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:37 AM

Posted 28 May 2013 - 08:38 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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