Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


IE downloads wont show up in destination and Google Chrome wont download

  • Please log in to reply
4 replies to this topic

#1 SSBBDaisy


  • Members
  • 26 posts
  • Local time:06:52 AM

Posted 15 May 2013 - 09:31 AM

Internet Explorer - Will download anything with no problem. Everything works like normal but when you go and check where your file is where you had put it, nothing is there. I did a computer search and it finds the file where it is suppose to be but Its not there O_O. When I try and drag the file from the search it just becomes a shortcut that leads no where.



Google Chrome - Won't download a single thing. Everything fails it's "Virus Scan". 



I've tried Googling both problems and found lots of people with both of the same problems I'm having and tried there solutions and it's gotten me no where. I also ran Malwarebytes and it said I was clean. Not sure what to do here :(. Any help is appreciated. thanks :)


EDIT: Also I have Windows Vista

Edited by SSBBDaisy, 15 May 2013 - 09:33 AM.

BC AdBot (Login to Remove)


#2 SSBBDaisy

  • Topic Starter

  • Members
  • 26 posts
  • Local time:06:52 AM

Posted 15 May 2013 - 07:20 PM

bump can someone please help?

#3 SSBBDaisy

  • Topic Starter

  • Members
  • 26 posts
  • Local time:06:52 AM

Posted 09 June 2013 - 10:39 PM

someone please finally help me :(


also update: Internet Explorer was updated to try and get one browser to start downloading again but it failed. It now has the exact same problem as Google Chrome where it scans every single thing I download as a virus and doesn't even let me download what I'm trying to get. 

Edited by SSBBDaisy, 09 June 2013 - 10:46 PM.

#4 xXToffeeXx


    Bleepin' Polar Bear

  • Malware Response Instructor
  • 6,086 posts
  • Gender:Female
  • Location:The Arctic Circle
  • Local time:10:52 AM

Posted 10 June 2013 - 11:21 AM

Sounds like you are infected with Zeroaccess, this is probably need elevated help so please follow the instructions below:


Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.



~If I am helping you and you have not had a reply from me in two days, please send me a PM~


logo-25.pngID Ransomware - Identify What Ransomware Encrypted Your Files [Support Topic] - If we have helped you out and you want to support what we do, you can do so here


 ~Twitter~ | ~Malware Analyst at Emsisoft~

#5 boopme


    To Insanity and Beyond

  • Global Moderator
  • 73,538 posts
  • Gender:Male
  • Location:NJ USA
  • Local time:05:52 AM

Posted 12 June 2013 - 04:17 PM

Hello you need to follow the instructions above.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users