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Dell Optiplex 3010 - problem changing CPU


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#1 jModels

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Posted 15 May 2013 - 05:22 AM

Hello,

I have a Dell Optiplex 3010.

The motherboard is the 042P49 and currently has a Intel i5-3470 installed.

I am trying to replace this with an Intel i3-2120 so I can use the i5 elsewhere but once I replace it and try and boot the system nothing happens and the monitor screen remains black. Putting back in the old CPU solves the issue.

Not sure what to do. Can anyone help me? 

Thanks.


Edited by hamluis, 18 May 2013 - 09:45 AM.
Moved from System Building to Internal Hardware - Hamluis.


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#2 killerx525

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Posted 15 May 2013 - 08:33 AM

Chances are that it is probably incompatible but your best bet is to update to the latest bios. 


>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#3 jModels

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Posted 15 May 2013 - 08:48 AM

Thanks for the reply.

 

Checked compatibility and apparently this CPU is supported. Updated to latest bios but issue remains.


Edited by jModels, 15 May 2013 - 08:48 AM.


#4 killerx525

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Posted 15 May 2013 - 04:32 PM

Could you verify if the i3 cpu actually works in another computer?


>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#5 jModels

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Posted 16 May 2013 - 06:14 AM

Will try it and reply back once I can confirm.



#6 jModels

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Posted 16 May 2013 - 03:14 PM

Fault was caused by a broken CPU. See thread: http://www.pchelpforum.com/xf/threads/asrock-z77-extreme4-dr-debug-error-4f.151837/

This thread can now be closed. Thank you.



#7 killerx525

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Posted 16 May 2013 - 04:41 PM

Fault was caused by a broken CPU. See thread: http://www.pchelpforum.com/xf/threads/asrock-z77-extreme4-dr-debug-error-4f.151837/

This thread can now be closed. Thank you.

Glad that it is all solved but it's really rare to see a bad CPU.


>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#8 jModels

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Posted 17 May 2013 - 03:01 AM

 

Fault was caused by a broken CPU. See thread: http://www.pchelpforum.com/xf/threads/asrock-z77-extreme4-dr-debug-error-4f.151837/

This thread can now be closed. Thank you.

Glad that it is all solved but it's really rare to see a bad CPU.

 

 

Yes not what I expected nor anything I have experienced before. There is no mistake though, its definitely a non-working CPU.



#9 rotor123

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Posted 19 May 2013 - 02:07 PM

Glad that it is all solved but it's really rare to see a bad CPU.ult was caused by a broken CPU. See thread: http://www.pchelpforum.com/xf/threads/asrock-z77-extreme4-dr-debug-error-4f.151837/


 

This thread can now be closed. Thank you.

 

Yes not what I expected nor anything I have experienced before. There is no mistake though, its definitely a non-working CPU.

 

 

I think I can count on the Fingers of one hand how many defective Intel CPUs I have run into over the years starting with 8088 and 8086 on up to I7 CPUs. Starting back in the 90's it was a bad day if we didn't sell several custom computers a day.

I am of course not counting the ones that were mishandled, Bent Pins or Overheated.

 

Thank Yoiu for reporting back on your solution

Roger


Edited by rotor123, 19 May 2013 - 02:08 PM.
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