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Computer running slowly and having internet connectivity problems.


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48 replies to this topic

#1 Kreatoss

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Posted 14 May 2013 - 07:42 PM

     I seem to have a virus that has taken hold about a week ago. It has lowered my download speed from around 10 mbps (wireless) and 15 mbps (wired) to about 1.2-1.7 mbps. My computer has taken about 30 seconds longer to boot than prior to the "virus" and performs slower all around. At some points it will disconnect me from the internet completely and require me to reconnect 3 or 4 times before it starts working. It isn't router problems, as all of my other computers are working perfectly, and isn't the wireless adapter because I've tried 2 others, as well as connecting through my laptop, with the same result. I have tried all of the steps listed in the slow computer section of the forums and everything I have downloaded recently was scanned with AVG.

 

OS: Win 7

 



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#2 InadequateInfirmity

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Posted 14 May 2013 - 07:53 PM

Please download MINITOOLBOX and run it.
http://download.bleepingcomputer.com/farbar/MiniToolBox.exe

Checkmark following boxes:

Flush DNS
Report IE Proxy Settings
Report FF Proxy Settings
Reset Ie proxy Settins
Reset FF proxy settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result. 

Download Adware Cleaner run it Click the delete button allow it to run and post the log it creates.

http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner


Download the junkware removal tool save it to your desktop run it in safe mode post the log.
http://thisisudax.org/downloads/JRT.exe


Download Emsisoft Emergency Kit and save it to your desktop. Right-click on EmsisoftEmergencyKit.zip and select Extract All.... Leave all settings as they are and click Extract. You will now have a folder named EmsisoftEmergencyKit on your desktop.

Open the EmsisoftEmergencyKit
http://www.emsisoft.com/en/software/eek/download/
folder and double-click Start.exe.
A new window will open. Under "Run Directly:" click Emergency Kit Scanner.
When asked to run an online update, click Yes.
When the update is finished, click the Back to Security Status link in the left corner. On the main screen click the Scan Now button.
Select the Deep Scan option and click the SCAN button.
When the scan is finished click the Quarantine selected objects button. Note, this option is only available if malicious objects were detected during the scan.
Click the View Report button and in the Reports window double-click on the most recent log. Note, logs are named as follows: a2scan_<date>-<time>.txt.
Copy/paste the report contents in your next reply



#3 Kreatoss

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Posted 14 May 2013 - 07:55 PM

Thank you for replying so quickly! I'm getting started right away.



#4 Kreatoss

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Posted 14 May 2013 - 07:57 PM

Hmmm, my notepad will minimize, or go to the top left of my screen where my mouse can't seem to move it, what do I do?



#5 Kreatoss

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Posted 14 May 2013 - 08:04 PM

Well, I didn't get notepad to work, but I opened the file with wordpad and it seemed to work.



MiniToolBox by Farbar  Version:21-04-2013
Ran by Administrator (administrator) on 14-05-2013 at 19:55:55
Running from "F:\Downloads"
Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
"network.proxy.type", 2
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Linksys Wireless-G USB Network Adapter = Wireless Network Connection 13 (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : WF7X64-O4O10CIU
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Mixed
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.fl.comcast.net.
 
Wireless LAN adapter Wireless Network Connection 13:
 
   Connection-specific DNS Suffix  . : hsd1.fl.comcast.net.
   Description . . . . . . . . . . . : Linksys Wireless-G USB Network Adapter #8
   Physical Address. . . . . . . . . : 00-1C-10-68-50-51
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::5859:6f51:db4:73b1%25(Preferred) 
   IPv4 Address. . . . . . . . . . . : 10.0.0.15(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, May 14, 2013 7:02:52 PM
   Lease Expires . . . . . . . . . . : Tuesday, May 21, 2013 7:51:47 PM
   Default Gateway . . . . . . . . . : 10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 620764176
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-24-87-70-80-1F-02-7C-6E-2A
   DNS Servers . . . . . . . . . . . : 75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.hsd1.fl.comcast.net.:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.fl.comcast.net.
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 9:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:8e7:2c5d:f5ff:fff0(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::8e7:2c5d:f5ff:fff0%23(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  cdns01.comcast.net
Address:  75.75.75.75
 
Name:    google.com
Addresses:  2607:f8b0:4002:c02::65
 173.194.37.34
 173.194.37.46
 173.194.37.39
 173.194.37.40
 173.194.37.38
 173.194.37.35
 173.194.37.33
 173.194.37.36
 173.194.37.37
 173.194.37.41
 173.194.37.32
 
 
Pinging google.com [173.194.37.70] with 32 bytes of data:
Reply from 173.194.37.70: bytes=32 time=19ms TTL=55
Reply from 173.194.37.70: bytes=32 time=44ms TTL=56
 
Ping statistics for 173.194.37.70:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 19ms, Maximum = 44ms, Average = 31ms
Server:  cdns01.comcast.net
Address:  75.75.75.75
 
Name:    yahoo.com
Addresses:  98.139.183.24
 98.138.253.109
 206.190.36.45
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Request timed out.
Reply from 98.139.183.24: bytes=32 time=267ms TTL=48
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 267ms, Maximum = 267ms, Average = 267ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=4ms TTL=128
Reply from 127.0.0.1: bytes=32 time=1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 1ms, Maximum = 4ms, Average = 2ms
===========================================================================
Interface List
 25...00 1c 10 68 50 51 ......Linksys Wireless-G USB Network Adapter #8
  1...........................Software Loopback Interface 1
 22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 23...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1        10.0.0.15     25
         10.0.0.0    255.255.255.0         On-link         10.0.0.15    281
        10.0.0.15  255.255.255.255         On-link         10.0.0.15    281
       10.0.0.255  255.255.255.255         On-link         10.0.0.15    281
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         10.0.0.15    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link         10.0.0.15    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 23     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 23     58 2001::/32                On-link
 23    306 2001:0:9d38:953c:8e7:2c5d:f5ff:fff0/128
                                    On-link
 25    281 fe80::/64                On-link
 23    306 fe80::/64                On-link
 23    306 fe80::8e7:2c5d:f5ff:fff0/128
                                    On-link
 25    281 fe80::5859:6f51:db4:73b1/128
                                    On-link
  1    306 ff00::/8                 On-link
 23    306 ff00::/8                 On-link
 25    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/14/2013 07:04:15 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/14/2013 06:57:24 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/14/2013 06:49:41 PM) (Source: Microsoft-Windows-RestartManager) (User: WF7X64-O4O10CIU)
Description: Application or service 'O&O Defrag' could not be restarted.
 
Error: (05/14/2013 06:34:57 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/14/2013 04:20:14 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/12/2013 02:38:23 PM) (Source: Application Error) (User: )
Description: Faulting application name: PlanetSide2.exe, version: 0.0.0.0, time stamp: 0x518af82c
Faulting module name: PlanetSide2.exe, version: 0.0.0.0, time stamp: 0x518af82c
Exception code: 0xc0000005
Fault offset: 0x016261b0
Faulting process id: 0x100
Faulting application start time: 0xPlanetSide2.exe0
Faulting application path: PlanetSide2.exe1
Faulting module path: PlanetSide2.exe2
Report Id: PlanetSide2.exe3
 
Error: (05/11/2013 11:41:46 PM) (Source: Application Error) (User: )
Description: Faulting application name: PlanetSide2.exe, version: 0.0.0.0, time stamp: 0x518af82c
Faulting module name: PlanetSide2.exe, version: 0.0.0.0, time stamp: 0x518af82c
Exception code: 0xc0000005
Fault offset: 0x016261b0
Faulting process id: 0x211c
Faulting application start time: 0xPlanetSide2.exe0
Faulting application path: PlanetSide2.exe1
Faulting module path: PlanetSide2.exe2
Report Id: PlanetSide2.exe3
 
Error: (05/11/2013 08:09:19 PM) (Source: Application Hang) (User: )
Description: The program Arma2OA.exe version 1.62.103.419 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 2100
 
Start Time: 01ce4ead3f131b44
 
Termination Time: 29
 
Application Path: C:\Program Files (x86)\Steam\steamapps\common\arma 2 operation arrowhead\Expansion\beta\Arma2OA.exe
 
Report Id:
 
Error: (05/10/2013 06:12:30 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8707476
 
Error: (05/10/2013 06:12:30 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8707476
 
 
System errors:
=============
Error: (05/14/2013 07:30:47 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
 
Error: (05/14/2013 07:02:58 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
Error: (05/14/2013 07:02:54 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
Error: (05/14/2013 07:01:48 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
Error: (05/14/2013 06:56:13 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
Error: (05/14/2013 06:56:08 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
Error: (05/14/2013 06:55:02 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
Error: (05/14/2013 06:33:59 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
Error: (05/14/2013 06:33:44 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
Error: (05/14/2013 06:32:27 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
 
Microsoft Office Sessions:
=========================
Error: (05/14/2013 07:04:15 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/14/2013 06:57:24 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/14/2013 06:49:41 PM) (Source: Microsoft-Windows-RestartManager)(User: WF7X64-O4O10CIU)
Description: 0oodag.exeO&O Defrag03026217821920
 
Error: (05/14/2013 06:34:57 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/14/2013 04:20:14 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/12/2013 02:38:23 PM) (Source: Application Error)(User: )
Description: PlanetSide2.exe0.0.0.0518af82cPlanetSide2.exe0.0.0.0518af82cc0000005016261b010001ce4f32c88cadbbC:\Program Files (x86)\Steam\steamapps\common\PlanetSide 2\PlanetSide2.exeC:\Program Files (x86)\Steam\steamapps\common\PlanetSide 2\PlanetSide2.exe81537809-bb3b-11e2-8491-bc5ff45ad360
 
Error: (05/11/2013 11:41:46 PM) (Source: Application Error)(User: )
Description: PlanetSide2.exe0.0.0.0518af82cPlanetSide2.exe0.0.0.0518af82cc0000005016261b0211c01ce4eadea040077C:\Program Files (x86)\Steam\steamapps\common\PlanetSide 2\PlanetSide2.exeC:\Program Files (x86)\Steam\steamapps\common\PlanetSide 2\PlanetSide2.exe3fd2f9bc-babe-11e2-8491-bc5ff45ad360
 
Error: (05/11/2013 08:09:19 PM) (Source: Application Hang)(User: )
Description: Arma2OA.exe1.62.103.419210001ce4ead3f131b4429C:\Program Files (x86)\Steam\steamapps\common\arma 2 operation arrowhead\Expansion\beta\Arma2OA.exe
 
Error: (05/10/2013 06:12:30 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8707476
 
Error: (05/10/2013 06:12:30 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8707476
 
 
=========================== Installed Programs ============================
 
µTorrent (Version: 3.2.2.28595)
7-Zip 9.22 (x64 edition) (Version: 9.22.00.0)
Adobe Flash Player 11 ActiveX (Version: 11.6.602.180)
Adobe Flash Player 11 Plugin (Version: 11.7.700.202)
Adobe Reader X (10.1.7) (Version: 10.1.7)
Apple Application Support (Version: 2.3.3)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
applicationupdater
Arctic Combat
ARMA 2 Dedicated Server
Arma 2: DayZ Mod
ARMA 2: Operation Arrowhead Beta
Arma 3 Alpha
Asmedia ASM104x USB 3.0 Host Controller Driver (Version: 1.10.1.0)
ASRock eXtreme Tuner v0.1.257
ASRock RapidStart v1.0.5
ASRock XFast RAM v2.0.9
AVG 2013 (Version: 13.0.2904)
AVG 2013 (Version: 13.0.3162)
AVG 2013 (Version: 2013.0.2904)
AVG SafeGuard toolbar (Version: 15.0.1.2)
Battlefield 3™ (Version: 1.6.0.0)
Battlelog Web Plugins (Version: 2.1.3)
BattlEye for OA Uninstall
CCleaner (Version: 3.26)
Counter-Strike: Source
Counter-Strike: Source Beta
Cross Fire En
D3DX10 (Version: 15.4.2368.0902)
DayZ Commander (Version: 0.9.120)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
District 187
Dxtory version 2.0.119 (Version: 2.0.119)
eReg (Version: 1.20.138.34)
Firefall
gamelauncher-code4344-beta
gamelauncher-ps2-live
GameTracker Lite
Garry's Mod
Google Chrome (Version: 26.0.1410.64)
Google Talk Plugin (Version: 3.19.1.13088)
Google Update Helper (Version: 1.3.21.145)
HandBrake 0.9.8 (Version: 0.9.8)
Heroes & Generals (Version: 1.0.4.6)
Intel® Processor Graphics (Version: 9.17.10.2932)
iTunes (Version: 11.0.2.26)
Java 7 Update 21 (64-bit) (Version: 7.0.210)
Java 7 Update 21 (Version: 7.0.210)
Java Auto Updater (Version: 2.1.9.5)
Java SE Development Kit 7 Update 21 (64-bit) (Version: 1.7.0.210)
Java™ 6 Update 37 (Version: 6.0.370)
Junk Mail filter update (Version: 16.4.3505.0912)
Lagarith Lossless Codec (1.3.27)
Logitech Gaming Software (Version: 8.40.83)
Logitech Gaming Software 8.40 (Version: 8.40.83)
Logitech SetPoint 6.51 (Version: 6.51.8)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
MapleStory
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft DirectX SDK (February 2010) (Version: 9.28.1886.0)
Microsoft IntelliType Pro 8.2 (Version: 8.20.469.0)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook Connector (Version: 14.0.5118.5000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Standard 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit (Version: 14.0.5120.5000)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SkyDrive (Version: 16.4.6013.0910)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft XNA Framework Redistributable 4.0 (Version: 4.0.20823.0)
Movie Maker (Version: 16.4.3505.0912)
Mozilla Firefox 4.0 (x86 en-US) (Version: 4.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
Mumble 1.2.3 (Version: 1.2.3)
Music Manager
Notepad++ (Version: 6.3.2)
NVIDIA 3D Vision Controller Driver 306.97 (Version: 306.97)
NVIDIA 3D Vision Driver 311.06 (Version: 311.06)
NVIDIA Control Panel 311.06 (Version: 311.06)
NVIDIA Graphics Driver 311.06 (Version: 311.06)
NVIDIA HD Audio Driver 1.3.18.0 (Version: 1.3.18.0)
NVIDIA Install Application (Version: 2.1002.108.688)
NVIDIA PhysX (Version: 9.12.0604)
NVIDIA PhysX System Software 9.12.0604 (Version: 9.12.0604)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.1106)
NVIDIA Update 1.11.3 (Version: 1.11.3)
NVIDIA Update Components (Version: 1.11.3)
Origin (Version: 9.1.15.109)
Paint.NET v3.5.10 (Version: 3.60.0)
Photo Gallery (Version: 16.4.3505.0912)
PlanetSide 2 (Version: 1.0.3.181)
PlanetSide 2 Beta
Play withSIX (Version: 1.20.0344)
Realm of the Mad God
Realtek High Definition Audio Driver (Version: 6.0.1.6662)
Saitek SD6 Programming Software 6.8.0.6 (Version: 6.8.0.6)
Scratch (Version: 1.4.0.0)
Skype™ 6.3 (Version: 6.3.105)
Steam (Version: 1.0.0.0)
Team Fortress 2
TeamSpeak 3 Client (Version: 3.0.10)
Terrafirma (Version: 1.9.8)
Unity Web Player (Version: )
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Ventrilo Client for Windows x64 (Version: 3.0.8.0)
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
War Thunder Launcher 1.0.1.144
Warframe (Version: 1.0.0)
Windows Live Communications Platform (Version: 16.4.3505.0912)
Windows Live Essentials (Version: 16.4.3505.0912)
Windows Live Family Safety (Version: 16.4.3505.0912)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3505.0912)
Windows Live Mail (Version: 16.4.3505.0912)
Windows Live Messenger (Version: 16.4.3505.0912)
Windows Live MIME IFilter (Version: 16.4.3505.0912)
Windows Live Photo Common (Version: 16.4.3505.0912)
Windows Live PIMT Platform (Version: 16.4.3505.0912)
Windows Live SOXE (Version: 16.4.3505.0912)
Windows Live SOXE Definitions (Version: 16.4.3505.0912)
Windows Live UX Platform (Version: 16.4.3505.0912)
Windows Live UX Platform Language Pack (Version: 16.4.3505.0912)
Windows Live Writer (Version: 16.4.3505.0912)
Windows Live Writer Resources (Version: 16.4.3505.0912)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WinRAR 4.00 (64-bit) (Version: 4.00.0)
XFast LAN v6.61 (Version: 6.61)
 
========================= Devices: ================================
 
Name: Ethernet Controller
Description: Ethernet Controller
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
Name: 
Description: 
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
Name: Universal Serial Bus (USB) Controller
Description: Universal Serial Bus (USB) Controller
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
Name: SM Bus Controller
Description: SM Bus Controller
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 19%
Total physical RAM: 16276.01 MB
Available physical RAM: 13152.54 MB
Total Pagefile: 32550.2 MB
Available Pagefile: 29062.58 MB
Total Virtual: 4095.88 MB
Available Virtual: 3967.03 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:224.78 GB) (Free:39.81 GB) NTFS
3 Drive f: (New Volume) (Fixed) (Total:232.88 GB) (Free:166 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\WF7X64-O4O10CIU
 
Administrator            Guest                    UpdatusUser              
 
 
**** End of log ****


#6 Kreatoss

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Posted 14 May 2013 - 08:10 PM

# AdwCleaner v2.300 - Logfile created 05/14/2013 at 20:05:35
# Updated 28/04/2013 by Xplode
# Operating system : Windows 7 Ultimate Service Pack 1 (64 bits)
# User : Administrator - WF7X64-O4O10CIU
# Boot Mode : Normal
# Running from : F:\Downloads\adwcleaner.exe
# Option [Delete]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
Deleted on reboot : C:\Program Files (x86)\Common Files\AVG Secure Search
Folder Deleted : C:\ProgramData\AVG Security Toolbar
Folder Deleted : C:\Users\Administrator\AppData\Local\TempDir
 
***** [Registry] *****
 
Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\Software\AVG Security Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\Software\PIP
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v10.0.9200.16537
 
[OK] Registry is clean.
 
-\\ Google Chrome v26.0.1410.64
 
File : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
[OK] File is clean.
 
*************************
 
AdwCleaner[S1].txt - [4380 octets] - [14/05/2013 20:05:35]
 
########## EOF - C:\AdwCleaner[S1].txt - [4440 octets] ##########


#7 InadequateInfirmity

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Posted 14 May 2013 - 08:12 PM

The Emisoft Scan will take a good while to complete if needed you can download and run it in safemode with networking I will check this thread later since the length of the scan I adsked you to run will take some time to complete this is normal it could take up to 6 hr's just let it finish it does a good job. 



#8 Kreatoss

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Posted 14 May 2013 - 08:43 PM

Alright, I probably won't have time until around 4:00 - 5:00 central tomorrow to get back on, I'll post it then.

.



~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Ultimate x64
Ran by Administrator on Tue 05/14/2013 at 20:37:13.84
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 05/14/2013 at 20:38:06.09
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#9 InadequateInfirmity

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Posted 15 May 2013 - 05:32 PM

ok awaiting your response. :)



#10 Kreatoss

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Posted 15 May 2013 - 06:00 PM

Emsisoft Emergency Kit - Version 3.0
Last update: 5/15/2013 4:43:19 PM
 
Scan settings:
 
Scan type: Deep Scan
Objects: Rootkits, Memory, Traces, C:\, F:\
 
Detect Riskware: Off
Scan archives: On
ADS Scan: On
File extension filter: Off
Advanced caching: On
Direct disk access: Off
 
Scan start: 5/15/2013 4:55:40 PM
 
 
Scanned 514325
Found 0
 
Scan end: 5/15/2013 6:00:17 PM
Scan time: 1:04:37


hmm



#11 Kreatoss

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Posted 15 May 2013 - 06:02 PM

Nothing seems to have detected anything, but I did notice in the logs that there was a third profile on my computer. I didn't make that profile, and it's invisible when I tried to access the 'manage another profile' section on the control panel.


Edited by Kreatoss, 15 May 2013 - 06:07 PM.


#12 InadequateInfirmity

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Posted 15 May 2013 - 06:08 PM

Download tdss killer

http://support.kaspersky.com/downloads/utils/tdsskiller.exe


Right Click it Run As Admin . Click on Change parameters Select TDLFS file system

Hit the Scan button Post the LOG In your next reply

Do not change the default options on scan results



Update and do a quick scan with Malwarebytes remove all that it finds and reboot.
http://www.filehippo.com/download_malwarebytes_anti_malware/download/ecf14848530d11a2f09a94b92a69fcfa/

Post the log here,


Update do a quick scan with Superantispyware remove all this finds reboot.
http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE
post the log here.




Run a scan with Eset. You will need to disable your antivirus during this scan.
http://www.eset.com/us/online-scanner/
Make sure remove found threats and scan archives is checked.
When the scan finish list found threats save to clipboard copy to notepad Post the log here.



Nothing seems to have detected anything, but I did notice in the logs that there was a third profile on my computer. I didn't make that profile, and it's invisible when I tried to access the 'manage another profile' section on the control panel.

 

 

Name of the profile?



#13 Kreatoss

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Posted 15 May 2013 - 06:27 PM

UpdatusUser

  

 

name of the profile

 

*edit - googled it and it seems that its an Nvidia profile that was put there with the software from the graphics card.


Edited by Kreatoss, 15 May 2013 - 07:09 PM.


#14 Kreatoss

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Posted 15 May 2013 - 06:30 PM

Alright, so the link to the first thing you suggested (Kapersky) found two threats, do i copy to quarantine or delete them? the service names are sptd and WatAdminSvc.



#15 Kreatoss

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Posted 15 May 2013 - 06:35 PM

I tried to link an image but couldn't get it to work.


Edited by Kreatoss, 15 May 2013 - 06:37 PM.





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