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AdwCleaner disable OS


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#1 lignum

lignum

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Posted 14 May 2013 - 01:37 AM

Hello,

I have HP laptop with Windows 7 Home Edition 64bit

I installed AdwCleaner to Downloads folder. I can run that application, but when I click on AdwCleaner Search button, somewhere on the middle of process Windows OS disabling and  black screen appears.Computer has been scanned with AVG Free and Anti-Malware.

Main goal to install AdwCleaner was to rid off Ask toolbar.

Where is a problem?

Many thanks for your assistance in advance.

 



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#2 Anshad Edavana

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Posted 14 May 2013 - 01:49 AM

Hi

 

AdwCleaner should be used by those who knows about "Browser Helper Objects" (BHO). For getting rid of ask toolbar you can use tools like "Avast browser cleanup". It is safe to use . Disable your antivirus before running the tool.

 

http://www.softpedia.com/get/Security/Secure-cleaning/avast-Browser-Cleanup.shtml



#3 noknojon

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Posted 14 May 2013 - 03:35 AM

Hi -
As Anshad Edavana has stated, I usually add to "Disable your Antivirus" with this program.
You will find the same posting is usually listed with Junlware Rwmoval Tool, that is similar -

 

Please download Junkware Removal Tool by thisisu to your desktop
Shut down your protection software (antivirus) now to avoid potential conflicts.
Run the tool by double-clicking it.
If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

 

Thank You -






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