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Should I reinstall Windows?


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#1 Dannythebau5

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Posted 14 May 2013 - 12:28 AM

Hey so heres the story:

 

I have a Windows 7 Home Premium

and have had this computer for a year and a half.

 

And then I caught a really bad FBI virus,

which forced me to do a Factory Restore

so everything in my hard drive got wiped

in a fresh plate.

 

So ever since this factory reset, weird bleep started happening.

Windows updates start failing

The first day, 31 updates were installed fine, no problems.

Then it came down to 11 updates.

 

Then the next two days, the start up been acting strange,

everytime it starts up, shows the message:

 

Preparing to configure Windows

40% complete

 

Up to 40%, shows:

Failiure configuring Windows

then shuts down but then restarts and repeats 4 times,

then I log in.

And the updates never get installed.

 

Not only that, iTunes doesn't work.

Now today,

I shut down my PC,

and for 10-15 minutes, got stuck on this message:

Preparing to configure Windows

 

Never has this happened before,

well before the reset.

 

And I was thinking about whether another factory reset should stop these issues.

Or a reinstall, or maybe just wait a few more days.

Maybe this issue will go away?

I have searched so many pages for these problems for days but whatever, maybe reinstalling is the way to go.

Is it worth it?

Im not looking for help on these issues,

I'm just tired of looking . . .



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#2 noknojon

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Posted 14 May 2013 - 03:44 AM

Hello -
In my view, there is a chance that some of the infection still remains, and you are just installing over it -

 

Please read Preparation Guide and post a new topic in Virus, Trojan, Spyware, and Malware Removal Logs
This infection, although basically a Rouge Infection,  this particular variant makes it harder to remove and clean your computer.

Please post to the Malware Removal Logs area even if you are unable to produce the requested logs, and an Expert will assist you with any removal of the problem -

 

Thank You -



#3 Dannythebau5

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Posted 14 May 2013 - 06:38 PM

Hello -
In my view, there is a chance that some of the infection still remains, and you are just installing over it -

 

Please read Preparation Guide and post a new topic in Virus, Trojan, Spyware, and Malware Removal Logs
This infection, although basically a Rouge Infection,  this particular variant makes it harder to remove and clean your computer.

Please post to the Malware Removal Logs area even if you are unable to produce the requested logs, and an Expert will assist you with any removal of the problem -

 

Thank You -

So you're saying,

Even if I reinstall,

the infection would still remain, correct?

My anti virus program doesn't say I have any



#4 noknojon

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Posted 14 May 2013 - 09:01 PM

Hi -

My Antivirus will not always find all infections that are present on my computers.

I just picked up one with my Malwarebytes daily scan, even though I have an active Antivirus program.

 

The choice is yours, but I posted as "In my view" due to the number of problems that you state you still have.

Meaning "I would do it" if it was my computer, and I have let the Experts check mine, and other problems were found -

 

Thank You -






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